Name: Hotel La Gemma
Address: Via Dei Cavalieri, Florencia, Toscana, IT
Price range: 418 US$–1590 US$ per night
Rating: 9.57

Opiniones de los huéspedes

El Hotel La Gemma recibe elogios por su elegante diseño, su personal amable y su excelente ubicación céntrica. Muchos huéspedes consideran que este hotel boutique es muy conveniente para explorar los lugares de interés, las calles comerciales y los restaurantes de Florencia, que se encuentran justo en la puerta.

El servicio se describe a menudo como excepcional, aunque algunas reseñas mencionan fallos como asistencia lenta o poco útil, dificultades para cambiar de habitación e inconsistencia con los beneficios VIP o las solicitudes. Las habitaciones son elegantes y cómodas, pero algunas son pequeñas, recogen ruido (cerca de los ascensores o el patio) y algunos huéspedes notaron aire acondicionado cálido, servicios limitados en la habitación, como hervidores de agua o planchas, y problemas de mantenimiento ocasionales. El desayuno y el bar reciben grandes elogios, con bebidas de bienvenida, un servicio a la carta agradable y refrescos gratuitos en el minibar; las opiniones sobre el restaurante del hotel varían desde excelentes hasta decepcionantes. En general, espere una estancia chic y céntrica en un hotel boutique con un servicio amable y una vibrante oferta gastronómica.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Destacan los espacios con ambiente y un bar popular, con extras como bebidas de bienvenida, una terraza en la azotea, un pequeño spa y refrescos gratuitos en el minibar. Algunas reseñas mencionan que el spa estuvo cerrado durante una estancia y la falta de hervidores de agua o planchas en las habitaciones.

Reseñas de huéspedes relacionadas

10

James Mitchell

1 oct 2023

·

Se alojó 1 noche

The team was incredibly kind and helpful for all of my travel needs, from arranging car transportation to recommendations for places to eat. The restaurant, Luca's, was incredible. This is a must stop if you want fine dining and excellent service. I asked for some wine pairings for the meal as well and was so delighted with the complimentary selection. The lounge and bar area, I wish I could have stayed hours in, and the bartender, Falco, created a custom gin cocktail for me that is one of the best drinks I've had in my travels, and Mac served up an amazing Prosecco when I arrived. The rooms were 5 star lux and you are just a street away from all the amazing shopping and the incredible sights of the area. Give them gem a shot if you can.

10

Rick

27 sept 2023

·

Se alojó 2 noches

Beautiful property that is conveniently located to all the major sites. The bartender in the evening was great!

10

Shemika

11 ago 2025

·

Se alojó 1 noche

The hotel was stunning and I loved the access we had to the rooftop. It was a beautiful way to see Florence up top.

10

Sharlene

17 oct 2023

·

Se alojó 2 noches

Beautiful property, lovely staff, excellent restaurant breakfast service was delicious. However unfortunately the spa was not open during my stay which was disappointing but overall really nice enjoyable experience.

10

Charley

8 nov 2025

·

Se alojó 2 noches

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

10

Ivonn

15 jul 2024

·

Se alojó 2 noches

We had a beautiful stay at this boutique hotel! It is well located, walking distance to luxury shopping and sights. Linens and towels were very fine quality, which we love and is hard to find these days. The decor and details within the room were wonderful, truly well designed and executed. The spa was just perfect, small but with everything one needs! Beds and shower were great, and the public spaces in the hotel were well designed and just beautiful. I was very happy here and would recommend to the most discerning travel, its staff were top notch as well, very proper. Thanks for making our stay in Florence amazing!

10

Ona

8 jul 2025

·

Se alojó 2 noches

Hotel La Gemma is one of THE best hotels we have ever stayed at. The warmth of everyone who worked there was amazing, including the owners. The drinks delightedly refreshing and delish. Don't forget to ask about the stories behind them. Beds super comfortable and great for afternoon naps to get away from the heat. We might fly back to Florence just to stay here again. Can't wait to stay at other hotels from the Cecchi family!

10

Dennise

8 jun 2025

·

Se alojó 1 noche

Ambience and service was absolutely spectacular. Seriously they go above and beyond and their location in Florence is nearby shopping stores, and we thought it was pretty central to everything. Breakfast was a 10 out of 10. Drinks were a 10 out of 10. Truly, everything was beautiful.

10

Jon

2 dic 2025

·

Se alojó 4 noches

Rena rum och trevlig personal. Alkoholfri minibar var gratis.

10

Leslie

5 sept 2023

·

Se alojó 2 noches

Beautiful decor, wonderful ambiance in the patio/garden- excellent bar, delicious food and great service! Location is perfect - this boutique hotel is tucked neatly away even though it is close to the fabulous shops. Romantic and just what I was hoping for. Will be back!

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Limpieza

Las reseñas describen con frecuencia el hotel como muy limpio y bien mantenido. Algunos huéspedes informaron de problemas como alfombras o pasillos sucios u olorosos y fallos ocasionales, como la falta de reposición de artículos de aseo.

Reseñas de huéspedes relacionadas

8

Lisa

2 jun 2025

·

Se alojó 4 noches

Sehr sauber. Ganz ganz tolles, bemühtes und liebes Personal.

10

eric

24 dic 2023

·

Se alojó 7 noches

Hotel La Gemma was a GEM ! It is located perfectly in the city center of Florence, staffed with smiling friendly people, and has spotless gorgeously appointed rooms. The restaurant serves delicious food in a city loaded with great places to eat. There is no doubt, if in Florence again, my wife and I will be staying at La Gemma!

6

Nadia

9 jul 2025

·

Se alojó 4 noches

Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.

10

lidia

24 mar 2024

·

Se alojó 2 noches

Excelente hotel, las habitaciones hermosas, súper limpias y muy confortables. La atención de todos fue de primera, el desayuno todo perfecto. La ubicación excelente. En general lo recomiendo mucho. Volvería a llegar sin dudarlo, vale cada peso que pagas por el.

10

Suzanne

25 mar 2024

·

Se alojó 3 noches

A beautiful boutique hotel, close to all the sights Florence has to offer. Staff incredibly helpful and welcoming, breakfast a delight, rooms and all public areas pristine. Totally recommend staying here.

10

mikhail

10 nov 2023

·

Se alojó 2 noches

During my recent trip to Florence, I had the pleasure of staying at an exceptional 5-star boutique hotel located in the heart of the city. The hotel had only been operating for about 5-6 months, but it felt like it had been there for years. The staff was extremely accommodating and responded promptly to any requests I had. The interior designer had done an impeccable job decorating the common areas and rooms. I had the opportunity to stay in both the "superior" room and the suite, both of which were decorated with excellent taste.

10

Leonardo

2 jun 2024

·

Se alojó 3 noches

The property was espectacular. Clean and nicely maintained and decorated. The staff was also very friendly and helpful.

10

Amberlee

12 may 2025

·

Se alojó 2 noches

Great location. Walkable to nearby shopping, restaurants and attractions. Our room was very clean and the staff were helpful and welcoming.

2

Jeffrey

11 sept 2025

·

Se alojó 3 noches

There was smell of

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Habitaciones

Las habitaciones son elegantes, con una decoración de calidad, camas cómodas y detalles bien pensados, como refrescos gratuitos. Algunas son pequeñas o ruidosas (cerca de los ascensores o el patio) y algunos huéspedes mencionaron aire acondicionado cálido, baja presión en la ducha, almohadas incómodas o servicios limitados en la habitación.

Reseñas de huéspedes relacionadas

10

Simona

7 jun 2024

·

Absolutely stunning property! This is truly an amazing place to stay; it is extremely modern and beautiful, the rooms are jaw-dropping (especially the green marble bathrooms) and the hotel, from top to bottom, looks as if it’s straight out a magazine. The à la carte breakfast was delicious and served to perfection. Well worth the money spent to enjoy a beautiful stay here. We will definitely be returning and recommending this hotel to our family and friends! Note: The house manager Gian Luca was extremely friendly and welcoming and ultimately made our stay unforgettable

10

Samuel

2 nov 2025

·

Se alojó 7 noches

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

6

Eric

6 ago 2025

·

Se alojó 1 noche

This was our fourth and final time staying at this hotel. Front desk staff was not helpful (almost rude)and it would have been nice to get some kind of recognition for our loyalty. All high end hotels are proud to say that their guests are loyal. Not La Gemma.Our room was tiny and extremely noisy . Still a very well maintained hotel in an excellent location.

10

Daniel

10 ago 2023

·

Se alojó 3 noches

What a find. Hotel La Gemma just opened in May 2023 and we are so glad to have found it. It’s located in the heart of the city. Minutes to all the major attractions - the Duomo, The Uffizi - and lots of the major piazzas. The decor is so cool - shades of green and gold with flowers and parrots with a summery art deco vibe. We got upgraded to a suite and the room was amazing. Separate living room room, bedroom, dressing room and bathroom. All soft drinks in the mini bar are free and the coffee machine in the room is better than coffee you get out on the street. Oh, and a free breakfast too! Omelets and pastries, meats and local cheeses. Previously on this trip we stayed at Il Pellicano and Borge San Felice, and I would say Hotel La Gemma felt in tune with those. We were thrilled to happen upon such a phenomenal place to stay on a quiet street in the center of Florence during high season. We will def be coming back!

10

Paola

20 jun 2025

·

Se alojó 1 noche

Excelente hotel, quarto grande e confortável, arquitetura muito bonita e staff gentil.

10

Nicole

2 ago 2024

·

Se alojó 2 noches

We had a two room suite and it was lovely. Our son was thrilled to have his own king size bed and bathroom. The location was in the nicest shopping district. We were there during one of the hottest weeks this summer. The a/c was not the coolest of all the hotels we stayed in but we requested two fans and couldn’t be happier.

8

Victoria

28 sept 2025

·

Se alojó 2 noches

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

10

Chad

31 may 2025

·

Se alojó 2 noches

Great property. Comfortable beds. Incredible staff!

10

luxmy

22 oct 2024

·

Se alojó 2 noches

Everything was great, welcome drinks so good and loved the balcony attached to our room!

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Servicio

El personal recibe elogios generalizados por ser amable, profesional y atento, a menudo esforzándose al máximo. Sin embargo, varias reseñas citan fallos, como una atención lenta o poco útil en la recepción, dificultades para conseguir cambios de habitación, beneficios VIP inconsistentes, solicitudes no atendidas y flexibilidad limitada con comida del exterior.

Reseñas de huéspedes relacionadas

10

Lyna

29 nov 2025

·

Se alojó 2 noches

We had the most amazing stay at hotel La Gemma. The staff is exceptional, the rooms/esthetics are perfect, + delicious food (especially their chocolate loaf cakes❤️). We can't wait to come back again. Highly recommend!

10

Joseph

19 jun 2025

·

Se alojó 3 noches

They could not do enough for you. Best staff ever

10

Stephen

22 abr 2024

·

Se alojó 4 noches

La Gemma is a beautiful property. The entire staff was professional, friendly, courteous and extremely helpful whether it was for transportation or restaurant recommendations or just directions. Breakfast is amazing and the staff top notch. The location is perfect for every adventure you are planning in Florence. I will definitely plan on staying here again next time in Florence.

6

Nadia

9 jul 2025

·

Se alojó 4 noches

Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.

10

Heather

19 mar 2025

·

Se alojó 4 noches

Wonderful location. Everything was perfect. Incredible service.

6

Nicholas

29 ago 2024

·

Se alojó 2 noches

Hotel did not honor any of VIP status offerings whoch is very disappointing... The second hotel that advertised VIP offerings and did not gove them ...I book alot of hotels which advertise those features ... I feel it is very deceptive based on that im giving a average rating!

4

MARC

31 may 2025

·

Se alojó 1 noche

Du jamais vu. On a prepayé une chambre Deluxe à 750€ dans un hôtel et on reçoit un message la veille pour nous prévenir qu’on nous a changé d’hôtel suite à un problème technique. On a dû passer la nuit dans un autre hôtel. Une chambre Deluxe a 420€ !!! L’hôtel est moche, moins bien placé. L’autre avait une terrasse ext pour déjeuner…. (Nous nous y sommes rendus pour comparer) Nous sommes extrêmement déçus

8

George

11 may 2024

·

Se alojó 1 noche

Wow, this review is a really hard one for me… as much as I would love to say, how amazing this property is… I felt the service was lacking. When I arrived at the hotel the bellman greeted us, & took our bags… but no one was at the front desk. Which was extremely odd, for such a high end hotel. We wait for entirely too long for someone to get back to the front desk for us. There is beautiful bar to the right of the front desk, with no one there. If there would have at least been a bartender there, or if the bellmen would have given us a glass of wine, water, & or the WiFi code it wouldn’t have been so bad. My room however, was amazing, & even more beautiful than in the photos! The hotel has a beautiful rooftop terrace, with spectacular view of the city. We were pretty much alone up there. The welcome drinks, & Expedia VIP hotel bottle of Champagne was great! Plenty of shopping & restaurants outside the hotel as well! Breakfast was great! The bartender upstairs at the other bar was fantastic, & so friendly! Leaving the hotel we had to wait for an iron that never came, & longer than expected for a taxi. Once again a service issue! If they fix the service at this hotel, this property easily is a 10 out of 10!

8

drew

22 abr 2025

·

Se alojó 4 noches

is the property beautiful? yes. Is the staff accommodating enough to warrant the price of a stay? Absolutely not. Will staff be there to welcome you upon arrival and perhaps help get your luggage thru the door? Nope. Will they watch from behind the counter as you struggle? Yep. Will the very nice bartender recommend you a restaurant only for you have the front desk tell you no they can't help make you a reservation because they know that restaurant is all booked? Yes. Will you then call that same restaurant yourself and secure a reservation no problem? Again, yes. Can you find better service elsewhere at a fraction of the cost? Almost certainly yes. But hey I'm sure your Instagram pics will be cool.

6

Lee

27 sept 2025

·

Se alojó 2 noches

The hotel is beautiful. We checked in early to find out we had been assigned 302 across from the elevator which according to the map of the floor as the noisiest and the smallest room. We asked to be moved and the desk said they would “try”. Sorely disappointed.

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Ubicación

Se elogia constantemente su ubicación céntrica y su fácil acceso a pie a los principales lugares de interés, tiendas y restaurantes. Varios huéspedes también señalan que se encuentra en una calle lateral relativamente tranquila a pesar de la bulliciosa zona.

Reseñas de huéspedes relacionadas

10

Henrique

16 oct 2025

·

Se alojó 2 noches

Localização excelente , hotel pequeno , tudo perfeito !

10

Ilias

30 sept 2024

·

Se alojó 3 noches

In the center of Florence, close to everything. Perfect.

10

Sherie

24 sept 2025

·

Se alojó 3 noches

Loved the location of this hotel- close to everything

10

anna

25 oct 2025

·

Se alojó 4 noches

Beautiful, convenient to all of Florence

10

Anemona

27 abr 2025

·

Se alojó 6 noches

Gorgeous property, very conveniently located in the old center close to everything!

10

Corey

10 jul 2025

·

Se alojó 3 noches

Wow what a stay! Expertly designed, curated, and comfortable. Hotel La Gemma is in the heart of Florence but still tucked on. quiet side street to avoid the hustle and bustle of the city. Would immediately stay again.

10

Darren

23 oct 2024

·

Se alojó 7 noches

A wonderful elegant hotel. Lovely breakfast provided. Perfect location.

8

Victoria

28 sept 2025

·

Se alojó 2 noches

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

10

Amberlee

12 may 2025

·

Se alojó 2 noches

Great location. Walkable to nearby shopping, restaurants and attractions. Our room was very clean and the staff were helpful and welcoming.

10

Ingrid

1 oct 2025

·

Se alojó 2 noches

Beautiful hotel and amazing location! Strongly recommend and will return

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Comida

El desayuno recibe grandes elogios por su calidad y servicio a la carta, y muchos destacan los excelentes cócteles y un bar acogedor. Las opiniones sobre el restaurante del hotel varían desde sobresalientes hasta decepcionantes.

Reseñas de huéspedes relacionadas

10

James Mitchell

1 oct 2023

·

Se alojó 1 noche

The team was incredibly kind and helpful for all of my travel needs, from arranging car transportation to recommendations for places to eat. The restaurant, Luca's, was incredible. This is a must stop if you want fine dining and excellent service. I asked for some wine pairings for the meal as well and was so delighted with the complimentary selection. The lounge and bar area, I wish I could have stayed hours in, and the bartender, Falco, created a custom gin cocktail for me that is one of the best drinks I've had in my travels, and Mac served up an amazing Prosecco when I arrived. The rooms were 5 star lux and you are just a street away from all the amazing shopping and the incredible sights of the area. Give them gem a shot if you can.

10

Lori

13 oct 2024

·

Se alojó 2 noches

La Gemma was one of our most memorable hotel stays ever. Everyone was very welcoming and the hotel was inquisitively stunning. The individualized service was exceptional, friendly, and the hotel accommodations were beautiful. The bar and breakfast menus were divine.

10

Rick

27 sept 2023

·

Se alojó 2 noches

Beautiful property that is conveniently located to all the major sites. The bartender in the evening was great!

10

Samuel

2 nov 2025

·

Se alojó 7 noches

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

10

Robby

19 oct 2023

·

Se alojó 4 noches

We had an extraordinarily wonderful time at La Gemma. The staff was incredibly kind and helpful throughout our stay. Our room was comfortable. The bed was comfortable. The bathroom was a good size with lovely toiletries. The hotel restaurant and bar had great staff and the food delicious. We thoroughly recommend this hotel.

10

George

7 mar 2025

·

Se alojó 3 noches

Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.

10

Charley

8 nov 2025

·

Se alojó 2 noches

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

10

Dennise

8 jun 2025

·

Se alojó 1 noche

Ambience and service was absolutely spectacular. Seriously they go above and beyond and their location in Florence is nearby shopping stores, and we thought it was pretty central to everything. Breakfast was a 10 out of 10. Drinks were a 10 out of 10. Truly, everything was beautiful.

10

Carlos

6 sept 2024

·

Se alojó 1 noche

Una experiencia inolvidable y el restaurante Lucas es extraordinario

10

Jonathan

24 jun 2025

·

Se alojó 5 noches

Excellent hotel and location. Staff very polite and professional. Wonderful breakfast.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	477 US$
febrero	453 US$
marzo	590 US$
abril	809 US$
mayo	1023 US$
junio	821 US$
julio	639 US$
agosto	519 US$
septiembre	761 US$
octubre	732 US$
noviembre	528 US$
diciembre	510 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $650	16	17 $659
18 $622	19	20 $557	21 $602	22 $554	23 $700	24 $700
25 $711	26 $1590	27 $559	28 $558	29 $1121	30 $593	31 $504

DO	LU	MA	MI	JU	VI	SA
1 $503	2 $532	3 $503	4 $537	5 $563	6 $530	7 $559
8 $478	9 $483	10 $531	11 $478	12 $510	13 $513	14 $547
15 $493	16 $504	17 $493	18 $520	19 $500	20 $504	21 $527
22 $520	23 $547	24 $892	25 $638	26 $638	27 $600	28 $478
29 $454	30 $418

Hotel La Gemma

Precios para Hotel La Gemma

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite ejecutiva

Suite (Loft, 38Sqm)

Habitación Signature doble (20sqm)

Habitación Deluxe doble (30sqm)

Habitación doble superior (WiFi)

Suite junior (35sqm)

Suite (Prestige)

Suite, 2 habitaciones (Wifi)

Reseñas de los huéspedes sobre Hotel La Gemma

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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Precios para las próximas fechas

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