N602 Outlook Ridge Residences

The place had a nice hot water and we love the rain shower head. Staff members were very nice. The building and location are excellent! I am giving it a three star because the unit we stayed in had a sewer smell coming from the bathroom and kitchen. Pillows have bad musty odor. Some of the coffee mugs had broken handles. TV only had one channel. The overall unit is good. We had a ver nice stay.

Bed was covered with very old fitted sheet, no flat sheet; pillows hard as rock; gave us a very Worn out blankets; very worn out towels ( white towels looks like beige!), draperies lots of holes, No 110 outlet to hooked my phone, no hot water, no toilet paper, dirty bathroom floor, white bucket with cup in the bathroom ( you have to boil water to have a warm shower) Water dispenser available but the spikes was broken. Reception staff were ok. Very disappointing trip ! I had to moved to another hotel!! I should be refunded for the entire amount of this booking. This location should be remove from Expedia! My worst travel accommodation experience ever!

Staff did not inform us what we needed to know, especially when we asked for the laundry service. At first, we are advise that we have to do it on our own but din not inform us that's we should buy the detergent soap

Very cozy