Very disappointed in this stay. We arrived late on Sunday night to find a puddle of water under the bathroom sink in the master bathroom. It took until Tuesday afternoon to get someone to come fix it. Prior to arrival we were not made aware that the complex was under construction. It was very loud from 9am-5pm leaving the screened in porch, that I was so looking forward to using, as a place that couldn’t be enjoyed to do my work. This also left the pool area not a place of enjoyment as it was very loud and there were construction workers parading inside the fenced in pool area constantly carrying building materials. This was not a setting where I was comfortable donning a swimsuit to go sit as a single female while my husband was working. The “quiet” lagoon area with the decks overlooking the water were also under construction and the area to access them were also blocked by a construction trailer. On day of checkout, housekeeping attempted to enter the house without even knocking at 9:52am. Mind you, I was preparing my things and only needed to gather the trash to take out with me, but they didn’t knock. When I went to the door they also didn’t apologize and when I exited the unit several minutes later I told them I was out & they never even acknowledged me & continued talking among themselves. The parking lot is not very large, the housekeepers vehicles were parked where it made it almost impossible to get my truck between vehicles. Overall, VERY disappointing.
Very disappointed in this stay. We arrived late on Sunday night to find a puddle of water under the bathroom sink in the master bathroom. It took until Tuesday afternoon to get someone to come fix it. Prior to arrival we were not made aware that the complex was under construction. It was very loud from 9am-5pm leaving the screened in porch, that I was so looking forward to using, as a place that couldn’t be enjoyed to do my work. This also left the pool area not a place of enjoyment as it was very loud and there were construction workers parading inside the fenced in pool area constantly carrying building materials. This was not a setting where I was comfortable donning a swimsuit to go sit as a single female while my husband was working. The “quiet” lagoon area with the decks overlooking the water were also under construction and the area to access them were also blocked by a construction trailer. On day of checkout, housekeeping attempted to enter the house without even knocking at 9:52am. Mind you, I was preparing my things and only needed to gather the trash to take out with me, but they didn’t knock. When I went to the door they also didn’t apologize and when I exited the unit several minutes later I told them I was out & they never even acknowledged me & continued talking among themselves. The parking lot is not very large, the housekeepers vehicles were parked where it made it almost impossible to get my truck between vehicles. Overall, VERY disappointing.