Crystalbrook Riley
225 US$
/ noche
Promedio para septiembre
Precios para Crystalbrook Riley
Selecciona fechas para ver precios y disponibilidad
225 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Crystalbrook Riley, los precios por noche son de 151 US$ de media en el mes más barato (enero) y de 306 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 151 US$ |
| febrero | 186 US$ |
| marzo | 177 US$ |
| abril | 178 US$ |
| mayo | 195 US$ |
| junio | 204 US$ |
| julio | 293 US$ |
| agosto | 306 US$ |
| septiembre | 225 US$ |
| octubre | 215 US$ |
| noviembre | 166 US$ |
| diciembre | 169 US$ |
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sept · 225 US$
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Más caro: agosto (aprox. 306 US$)
Más barato: enero (aprox. 151 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre, gimnasio abierto las 24 horas y bicicletas de alquiler. Otros...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre, gimnasio abierto las 24 horas y bicicletas de alquiler. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y un salón de fiestas.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. Este hotel pone a tu disposición 6 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Toma algo de cocina asiática en Paper Crane, un restaurante junto a la piscina desde el que podrás contemplar las vistas al océano al aire libre. Si quieres, también puedes llamar al servicio de habitaciones con horario limitado. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno completo todos los días de 06:30 a 10:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 311 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Crystalbrook Riley, disfrutarás de una fantástica ubicación en el centro de Cairns, a unos pasos de Cairns Esplanade (paseo) y a solo 12 min a pie de Puerto deportivo de Cairns Marlin. Además, este hotel de lujo se encuentra a 1,2 km de Terminal Flota del Arrecife y a 22,6 km de Palm Cove Beach.
Qué hay cerca
Muddy's Playground(0.1 millas)
Cairns Esplanade (paseo)(0.1 millas)
Catedral de Santa Mónica(0.2 millas)
Bulmba-ja Arts Centre(0.2 millas)
Cairns Private Hospital(0.2 millas)
Michaelmas Cay(0.3 millas)
Cairns Esplanade Lagoon(0.4 millas)
Mercados nocturnos de Cairns(0.4 millas)
Centro de artes escénicas de Cairns(0.4 millas)
Hospital Cairns Base(0.4 millas)
Icon Cancer Centre Cairns(0.5 millas)
Cairns Regional Gallery(0.5 millas)
Cairns Mudflats(0.6 millas)
Cairns Museum(0.6 millas)
Puerto deportivo de Cairns Marlin(0.6 millas)
El aeropuerto más práctico para llegar a Crystalbrook Riley se encuentra en Cairns, QLD (CNS-A. Internacional de Cairns)(3.7 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
131-141 The Esplanade, Tropical North Waterfront, Cairns, Queensland, Australia
Muddy's Playground (0.1 millas)
Cairns Esplanade (paseo) (0.1 millas)
Catedral de Santa Mónica (0.2 millas)
Bulmba-ja Arts Centre (0.2 millas)
Cairns Private Hospital (0.2 millas)
Michaelmas Cay (0.3 millas)
Opciones de habitación
6
Habitación estándar doble, 2 camas dobles (Resort King)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
743 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
Habitación
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
8
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
301 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
4
Habitación estándar, 1 cama de matrimonio grande, balcón, vistas al complejo turístico (Resort King)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación estándar
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Suite, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
721 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Habitación estándar, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite Signature, 2 habitaciones
Detalles de la oferta
2 Camas Dobles Extragrandes
y 1 Sofá Cama
Capacidad: 5
904 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación familiar (Urban View)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 6
689 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación familiar (Resort View)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 6
689 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación familiar, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 6
689 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
721 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Crystalbrook Riley
8.9
Fabuloso
Basado en 1697 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Crystalbrook Riley, los viajeros destacan un hermoso y moderno complejo con una piscina tipo laguna excepcional, vistas escénicas al océano y una ubicación conveniente en Esplanade, junto con un servicio generalmente amable que hace que la propiedad se sienta relajante y acogedora como base de operaciones en Cairns.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Crystalbrook Riley, los viajeros destacan un hermoso y moderno complejo con una piscina tipo laguna excepcional, vistas escénicas al océano y una ubicación conveniente en Esplanade, junto con un servicio generalmente amable que hace que la propiedad se sienta relajante y acogedora como base de operaciones en Cairns.
Los inconvenientes comunes incluyen un olor a humedad o moho recurrente en las habitaciones, un servicio de limpieza inconsistente y un aire acondicionado que puede ser difícil de regular o limitado a configuraciones más cálidas. Algunos huéspedes también enfrentaron problemas de diseño en el baño o inundaciones en habitaciones accesibles, ocasionales frustraciones con la facturación o el depósito, y bares o la terraza cerrando en ciertos días. En general, espere una estancia en un complejo elegante con excelentes piscinas y ubicación, pero revise la asignación de su habitación y el flujo de aire temprano.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las destacadas piscinas tipo laguna y el conveniente servicio junto a la piscina reciben elogios constantes, aunque las tumbonas pueden ser difíciles de encontrar y a veces puede haber mucha gente. El gimnasio es básico, la temperatura/disponibilidad del spa o del jacuzzi a veces es un problema, el bar de la terraza a veces cierra en ciertos días y el estacionamiento es sencillo.
Reseñas de huéspedes relacionadas
10
Christy
7 oct 2025
·
Se alojó 3 noches
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
10
Mary
21 ago 2024
·
Se alojó 4 noches
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
10
Rachel
4 sept 2025
·
Se alojó 4 noches
Was a lovely break away. Only thing I would like to mention. Maybe monitor the pool area, quite a few people we noticed leaving pool area and leaving a towel or bag as to save their seats/lounger.
Was a lovely break away. Only thing I would like to mention. Maybe monitor the pool area, quite a few people we noticed leaving pool area and leaving a towel or bag as to save their seats/lounger.
10
Kimberley
16 may 2025
·
Se alojó 2 noches
More swimming pools than I could use including a dedicated 25m lap pool. Everything else is within a 20 minute walk.
More swimming pools than I could use including a dedicated 25m lap pool. Everything else is within a 20 minute walk.
10
William
11 may 2025
·
Se alojó 5 noches
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
10
Jarkko
18 nov 2024
·
Se alojó 3 noches
Very nice hotel close to Cairns cener and airport. Nice and clean rooms with view. Big pool but not enough sun beds. All of them were reserved with towels already by 8 am! No shower at the pool.
Very nice hotel close to Cairns cener and airport. Nice and clean rooms with view. Big pool but not enough sun beds. All of them were reserved with towels already by 8 am! No shower at the pool.
10
Sandra
16 sept 2025
·
Se alojó 3 noches
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
10
Bogoja
14 abr 2025
·
Se alojó 7 noches
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
6
Alexander
4 oct 2025
·
Se alojó 4 noches
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
10
JULIE
19 oct 2023
·
Se alojó 5 noches
The resort is great, gym could have more equipment though, Thr highlight definitely is the Buffet breakfast!!!
The resort is great, gym could have more equipment though, Thr highlight definitely is the Buffet breakfast!!!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran las áreas limpias, pero los informes recurrentes mencionan olores a humedad o moho en las habitaciones, alfombras manchadas, polvo y plagas ocasionales, además de un servicio de limpieza inconsistente o tardío y la falta de reposición de artículos. Algunos baños dejan el piso mojado debido al drenaje deficiente o cortinas cortas.
Reseñas de huéspedes relacionadas
6
Zoe Annette
24 ene 2025
·
Se alojó 4 noches
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
4
April
26 jul 2025
·
Se alojó 4 noches
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
6
Phillip
2 ene 2026
·
Se alojó 2 noches
I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.
I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.
2
Jackson
5 abr 2025
·
Se alojó 1 noche
Our room was quite dirty, alot of mould build up, room was musky and dust was built up in areas if it wasnt for the room tye property is nice but i would not use there accommodation or recommend a room to anyone.
Our room was quite dirty, alot of mould build up, room was musky and dust was built up in areas if it wasnt for the room tye property is nice but i would not use there accommodation or recommend a room to anyone.
6
Anita
22 dic 2024
·
Se alojó 1 noche
Our room smelt mouldy. The towels smelt mouldy. Just all over the place smelt mouldy. The room was nice and clean enough, if the room didn’t smell so bad it would have been a nice place to stay.
Our room smelt mouldy. The towels smelt mouldy. Just all over the place smelt mouldy. The room was nice and clean enough, if the room didn’t smell so bad it would have been a nice place to stay.
8
Sonya
20 sept 2025
·
Se alojó 4 noches
Lovely resort with friendly staff. Rooms could do with a deep clean with lots of dust build up in rooms. I also filled in their form twice to decline a room clean. Room was cleaned both times and no credit received which was disappointing. It's a great idea - just needs to be better executed.
Lovely resort with friendly staff. Rooms could do with a deep clean with lots of dust build up in rooms. I also filled in their form twice to decline a room clean. Room was cleaned both times and no credit received which was disappointing. It's a great idea - just needs to be better executed.
6
Alexander
4 oct 2025
·
Se alojó 4 noches
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
8
Jovita
21 abr 2025
·
Se alojó 3 noches
Nice hotel and in a good location. Bed was comfortable, and nice amenities in the room. We did however have to move the room due to ants in the first room and a spider in the second room. It’s Cairns, it’s hot, it’s humid, some of this is probably unavoidable, but when you have to move twice it’s not great. Staff were very accommodating and helpful though, thank you for that!
Nice hotel and in a good location. Bed was comfortable, and nice amenities in the room. We did however have to move the room due to ants in the first room and a spider in the second room. It’s Cairns, it’s hot, it’s humid, some of this is probably unavoidable, but when you have to move twice it’s not great. Staff were very accommodating and helpful though, thank you for that!
8
Wade
10 ene 2026
·
Se alojó 1 noche
Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.
Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.
8
Jodie
27 oct 2025
·
Se alojó 1 noche
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Habitaciones modernas y cómodas con una decoración atractiva, buen aislamiento acústico y muchas con excelentes vistas al mar o a la piscina; las camas son ampliamente elogiadas. Entre los inconvenientes se incluyen algunas habitaciones accesibles en plantas bajas o asignadas incorrectamente con vistas pobres, iluminación o espacio en el mostrador limitado, ventanas de torre selladas y aire acondicionado limitado a unos 21C, ruido ocasional del bar y problemas esporádicos con el Wi-Fi o el iPad.
Reseñas de huéspedes relacionadas
10
Mary
21 ago 2024
·
Se alojó 4 noches
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
10
Amanda
26 dic 2025
·
Se alojó 1 noche
Great views
Great views
10
William
11 may 2025
·
Se alojó 5 noches
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
10
Klara
19 ene 2025
·
Se alojó 4 noches
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time. Great place to stay ;)
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time. Great place to stay ;)
8
Oya
27 nov 2023
·
Se alojó 1 noche
We stayed at the tower building, but unfortunately the room was on the third floor so the view from the room was not so good. It was not worth paying higher for the lower floor of the building.
We stayed at the tower building, but unfortunately the room was on the third floor so the view from the room was not so good. It was not worth paying higher for the lower floor of the building.
10
Damon
2 feb 2026
·
Se alojó 1 noche
Great location, rooms and facilities
Great location, rooms and facilities
8
Rebecca
26 jul 2023
·
Se alojó 12 noches
View,but 11 floor was so noisy from the bar above couldn’t get to sleep till midnight,feel like I need another holiday,room needs maintenance.Everything else was great.
View,but 11 floor was so noisy from the bar above couldn’t get to sleep till midnight,feel like I need another holiday,room needs maintenance.Everything else was great.
6
Alexander
4 oct 2025
·
Se alojó 4 noches
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
8
Steve
15 sept 2024
·
Se alojó 7 noches
Pool was in a great spot for the sun. Calypso bar lovely place to spend an afternoon. Only negative thing was the rooms ac . Couldnt set the temp below 21 and when reported to reception they did something on the computer at reception so the ac only went on full fan and full cooling ,so it would stay down to 14 deg .The service guy never showed up after requesting 3 times .
Pool was in a great spot for the sun. Calypso bar lovely place to spend an afternoon. Only negative thing was the rooms ac . Couldnt set the temp below 21 and when reported to reception they did something on the computer at reception so the ac only went on full fan and full cooling ,so it would stay down to 14 deg .The service guy never showed up after requesting 3 times .
8
Jodie
27 oct 2025
·
Se alojó 1 noche
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
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Servicio
El personal se describe con frecuencia como amable, servicial y proactivo, con registros de entrada fluidos y mejoras ocasionales. También hay quejas recurrentes sobre respuestas lentas o inconsistentes, errores de facturación o depósito y algunas interacciones groseras o poco útiles.
Reseñas de huéspedes relacionadas
8
Poh-Loong
17 jul 2023
·
Se alojó 3 noches
Dining is one of the weaker offerings - had better options at other Crystalbrook properties. Room was excellent. Timing of housekeeping was variable - between 3pm and 6pm - which made it difficult to decide when to return to the room. Front desk was disappointing - even had an desk attendant argue with me when I had been following the instructions of another staff member. Got the “death” stare from the duty manager and not even a “thank you for staying with us” after spending a lot of money at the hotel.
Dining is one of the weaker offerings - had better options at other Crystalbrook properties. Room was excellent. Timing of housekeeping was variable - between 3pm and 6pm - which made it difficult to decide when to return to the room. Front desk was disappointing - even had an desk attendant argue with me when I had been following the instructions of another staff member. Got the “death” stare from the duty manager and not even a “thank you for staying with us” after spending a lot of money at the hotel.
10
Gary
16 jun 2025
·
Se alojó 1 noche
This was our second stay at the Crystalbrook Riley and if was amazing both times, the facilities and staff are fantastic. We highly recommend the Crystalbrook Riley.
This was our second stay at the Crystalbrook Riley and if was amazing both times, the facilities and staff are fantastic. We highly recommend the Crystalbrook Riley.
10
Cathryn
17 ene 2025
·
Se alojó 2 noches
Service is 10/10. Prompt attention on feedback that made our stay even more amazing! Quini went above and beyond! Thank you Quini. Love, love, love the pool. Take me back already! Cathryn
Service is 10/10. Prompt attention on feedback that made our stay even more amazing! Quini went above and beyond! Thank you Quini. Love, love, love the pool. Take me back already! Cathryn
10
Janene
22 ene 2026
·
Se alojó 1 noche
bed was very comfortable and staff friendly
bed was very comfortable and staff friendly
10
Ashley
18 mar 2025
·
Se alojó 4 noches
We had the best time at the Riley. Sam at reception was incredible! She heard it was our honeymoon and upgraded our room and there was even a bottle of sparkling wine when we arrived. She also gave us a bunch of great recommendations for restaurants in Cairns. We’d love to come back and would definitely stay at Crystalbrook Riley again.
We had the best time at the Riley. Sam at reception was incredible! She heard it was our honeymoon and upgraded our room and there was even a bottle of sparkling wine when we arrived. She also gave us a bunch of great recommendations for restaurants in Cairns. We’d love to come back and would definitely stay at Crystalbrook Riley again.
6
Nadi
18 jun 2025
·
Se alojó 3 noches
Great location and staff were super lovely.
Great location and staff were super lovely.
6
Jeff
27 jul 2024
·
Se alojó 5 noches
Front of house staff were unfriendly on check. We were kept waiting for an age. When checked in we had asked for a see view room many months earlier, the room looked straight into the trees across the road. We were moved to another room that had a view but was a lesser standard room than we paid for without the same amenities. I advised we were happy to take the room if we could be refunded the difference. We were upgraded to a tower room which we were pleasantly surprised. It took over 2 hours after coming in from a late flight to get to a suitable room. During our stay we ordered room service but there was no area in the room to actually sit and eat with its design. The booking system for in room dining is on tablet and no options for non alcoholic drinks were available. The bed was very comfortable. Housekeeping however kept changes very minimal beyond making the bed. The hotel has the potential to be a really great hotel however the current staff, housekeeping and upkeep really drag it down (besides manager Rachel who was fantastic!). The hotel also takes a $100 a night bond. For my 5 nights it was $500 that’s charged to you, not just a hold as most hotels around the world do. Upon checkout they then want to charge you again, rather than take it from the bond. So be wary. It a good hotel that doesn’t reach its potential and it probably rated more highly then it should be. Great views though.
Front of house staff were unfriendly on check. We were kept waiting for an age. When checked in we had asked for a see view room many months earlier, the room looked straight into the trees across the road. We were moved to another room that had a view but was a lesser standard room than we paid for without the same amenities. I advised we were happy to take the room if we could be refunded the difference. We were upgraded to a tower room which we were pleasantly surprised. It took over 2 hours after coming in from a late flight to get to a suitable room. During our stay we ordered room service but there was no area in the room to actually sit and eat with its design. The booking system for in room dining is on tablet and no options for non alcoholic drinks were available. The bed was very comfortable. Housekeeping however kept changes very minimal beyond making the bed. The hotel has the potential to be a really great hotel however the current staff, housekeeping and upkeep really drag it down (besides manager Rachel who was fantastic!). The hotel also takes a $100 a night bond. For my 5 nights it was $500 that’s charged to you, not just a hold as most hotels around the world do. Upon checkout they then want to charge you again, rather than take it from the bond. So be wary. It a good hotel that doesn’t reach its potential and it probably rated more highly then it should be. Great views though.
10
HUW
28 nov 2025
·
Se alojó 1 noche
Heather was outstanding.
Heather was outstanding.
4
Jenna
24 abr 2025
·
Se alojó 3 noches
Check your bank statement closely after staying here. They charged me twice for parking, for a breakfast I didn’t eat, and the damage deposit. Still waiting for these charges to be resolved after a few weeks Really nice hotel, great pool, room was clean etc. but the issues with charges really turned me off. Also the iPad in the room is how you order room service but our was missing the case to charge it on the dock so had to get someone to bring a charge cord and then when we did order room service it didn’t go through anyways. We were offered a free breakfast so that was good compensation but then they ended up charging us for the breakfast the next day which we didn’t even attended because I was at a skydiving event. So the hotel was really nice place to stay but I think they have some issues with management or some areas
Check your bank statement closely after staying here. They charged me twice for parking, for a breakfast I didn’t eat, and the damage deposit. Still waiting for these charges to be resolved after a few weeks Really nice hotel, great pool, room was clean etc. but the issues with charges really turned me off. Also the iPad in the room is how you order room service but our was missing the case to charge it on the dock so had to get someone to bring a charge cord and then when we did order room service it didn’t go through anyways. We were offered a free breakfast so that was good compensation but then they ended up charging us for the breakfast the next day which we didn’t even attended because I was at a skydiving event. So the hotel was really nice place to stay but I think they have some issues with management or some areas
10
JACQUELINE
14 dic 2025
·
Se alojó 5 noches
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
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Ubicación
Excelente ubicación en Esplanade, a poca distancia del puerto deportivo, restaurantes y el centro de la ciudad, con vistas al océano y un extremo generalmente más tranquilo de la zona. Algunos huéspedes señalan que se necesita una caminata de 10 a 20 minutos para llegar a las áreas más concurridas.
Reseñas de huéspedes relacionadas
10
Moon Sun
11 nov 2025
·
Se alojó 2 noches
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
10
Joyce
23 ene 2025
·
Se alojó 6 noches
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
10
Douglas Scott
14 oct 2024
·
Se alojó 4 noches
Right on the Esplanade, easy walk to the central areas with all the restaurants, the marina, etc - but far enough away that it's quieter, not as noisy.
Right on the Esplanade, easy walk to the central areas with all the restaurants, the marina, etc - but far enough away that it's quieter, not as noisy.
8
Cristiana-Maria
15 nov 2024
·
Se alojó 2 noches
Very nice hotel very conveniently located
Very nice hotel very conveniently located
10
Jaymee Louise
19 jul 2025
·
Se alojó 3 noches
Quiet and clean. Perfect location for walking around the centre
Quiet and clean. Perfect location for walking around the centre
10
Garry Lee
30 jul 2025
·
Se alojó 5 noches
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
10
Mark
27 oct 2025
·
Se alojó 1 noche
great location and quality accommodation
great location and quality accommodation
10
Christopher
17 sept 2023
·
Se alojó 1 noche
The location of CrystalBrook Riley was everything.Perfectly positioned,close proximity to Cairn’s city,shopping malls,restaurants and supermarkets.
The location of CrystalBrook Riley was everything.Perfectly positioned,close proximity to Cairn’s city,shopping malls,restaurants and supermarkets.
10
Nancy
8 nov 2025
·
Se alojó 2 noches
Great location on the esplanade, excellent facility, clean, good service
Great location on the esplanade, excellent facility, clean, good service
10
Joseph
25 nov 2025
·
Se alojó 3 noches
Location was wonderful
Location was wonderful
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Comida
Los restaurantes, bares y cócteles en el lugar son populares, y a muchos les gustó el desayuno buffet y el servicio de pedidos junto a la piscina. Las opiniones son mixtas sobre el valor y la consistencia: los precios pueden ser altos, el café puede no estar incluido con el desayuno, los menús son limitados a veces y los locales (incluido Rocco) a veces cierran temprano o en ciertos días.
Reseñas de huéspedes relacionadas
10
Tanja
4 ago 2025
·
Se alojó 4 noches
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
6
Gary
15 mar 2025
·
Se alojó 5 noches
Mixed bag. On the plus side the view from Rocco's is memorable and they pool/s warm and large however the pools also were an unnecessary maze to navigate between. The Calypso staff, indeed most staff, were helpful. Our room had some carpet stains and didn't have any proper mugs for coffee or tea just tiny demi-tasse. I know that breakfast buffet is self service but they didn't have either cups or silverware and had a lacked a positive attitude and said they were too busy to provide those basics. Decent beautiful place but pretty average for a 5 star property with premium prices
Mixed bag. On the plus side the view from Rocco's is memorable and they pool/s warm and large however the pools also were an unnecessary maze to navigate between. The Calypso staff, indeed most staff, were helpful. Our room had some carpet stains and didn't have any proper mugs for coffee or tea just tiny demi-tasse. I know that breakfast buffet is self service but they didn't have either cups or silverware and had a lacked a positive attitude and said they were too busy to provide those basics. Decent beautiful place but pretty average for a 5 star property with premium prices
6
Sue
30 mar 2025
·
Se alojó 2 noches
Waited 45mins for my meal and it was wrong . Then they charged me 18% without asking me . Will never stay there again . I am away on business a lot as you can see on my free nights .
Waited 45mins for my meal and it was wrong . Then they charged me 18% without asking me . Will never stay there again . I am away on business a lot as you can see on my free nights .
10
William
11 may 2025
·
Se alojó 5 noches
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
8
Daniel
27 oct 2024
·
Se alojó 3 noches
We recently stayed at the Crystalbrook Riley, and overall, it was a good experience. However, a few aspects of the breakfast service left much to be desired. When paying for the buffet breakfast, it’s reasonable to expect that coffee would be included, but it wasn’t, which was disappointing. Additionally, the breakfast itself didn’t feel worth the price. The variety and quality of food didn’t quite live up to our expectations, especially for the cost. The service and table maintenance at the buffet were also underwhelming. Tables often weren’t cleared promptly, and the general atmosphere felt lackluster, which detracted from the overall experience. While the stay was enjoyable in other aspects, the breakfast certainly needs improvement to match the hotel’s standards.
We recently stayed at the Crystalbrook Riley, and overall, it was a good experience. However, a few aspects of the breakfast service left much to be desired. When paying for the buffet breakfast, it’s reasonable to expect that coffee would be included, but it wasn’t, which was disappointing. Additionally, the breakfast itself didn’t feel worth the price. The variety and quality of food didn’t quite live up to our expectations, especially for the cost. The service and table maintenance at the buffet were also underwhelming. Tables often weren’t cleared promptly, and the general atmosphere felt lackluster, which detracted from the overall experience. While the stay was enjoyable in other aspects, the breakfast certainly needs improvement to match the hotel’s standards.
8
Emily
9 jun 2024
·
Se alojó 5 noches
Great hotel, lovely rooms, delighted pool and good bar options. Location is great as its on the edge of the centre so a bit more relaxing but easy to access everything. Only improvement area is the lunch/dinner menu at Paper Plane. Very hit or miss and quite pricey for what it is.
Great hotel, lovely rooms, delighted pool and good bar options. Location is great as its on the edge of the centre so a bit more relaxing but easy to access everything. Only improvement area is the lunch/dinner menu at Paper Plane. Very hit or miss and quite pricey for what it is.
10
Sandra
16 sept 2025
·
Se alojó 3 noches
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
8
Christina
2 dic 2024
·
Se alojó 5 noches
Hotel is newer, and the room was good. We stayed in an ocean view room and it was a beautiful view. Restaurants (paper crane and rocco) were good. Food (restaurants and room service) could be improved by offering more basic dishes, not fancy food; no water offered at the pool even when ordering poolside food and drinks (front desk told us to buy the hotel's $20 glass water bottle and use that by the pool when glass isn't allowed by the pool). I would consider staying here again if I'm in the area as it is a bit further from the chaos of downtown.
Hotel is newer, and the room was good. We stayed in an ocean view room and it was a beautiful view. Restaurants (paper crane and rocco) were good. Food (restaurants and room service) could be improved by offering more basic dishes, not fancy food; no water offered at the pool even when ordering poolside food and drinks (front desk told us to buy the hotel's $20 glass water bottle and use that by the pool when glass isn't allowed by the pool). I would consider staying here again if I'm in the area as it is a bit further from the chaos of downtown.
10
ANTON
27 abr 2025
·
Se alojó 6 noches
Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
10
alan victor
1 nov 2024
·
Se alojó 4 noches
Excellent location, beautiful property, and superb rooms. We had a full ocean view with balcony and really enjoyed the quality of the room's fittings and fixtures, especially the lighting. Only criticism is that the bars and restaurants close WAY too early around 10pm and the Rooftop Bar was closed on Weduand Thursday when we really wanted to go, that seems pretty mental to be honest!
Excellent location, beautiful property, and superb rooms. We had a full ocean view with balcony and really enjoyed the quality of the room's fittings and fixtures, especially the lighting. Only criticism is that the bars and restaurants close WAY too early around 10pm and the Rooftop Bar was closed on Weduand Thursday when we really wanted to go, that seems pretty mental to be honest!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Victor Isaac
10 nov 2024
·
Se alojó 4 noches
Todo muy bien, lindo lugar y linda ubicación
Todo muy bien, lindo lugar y linda ubicación
10
David
31 oct 2024
·
Se alojó 2 noches
El hotel está muy renovado
El hotel está muy renovado
4
Emy
hace 2 semanas
·
Se alojó 7 noches
There is nothing luxury or 5 star about this hotel. Rooms are dirty and if you stay in the tower, very very musty. The smoke detector went off in our room and the firefighter commented that it was due to cobwebs in the sprinkler sensor. While the breakfast is good and the views lovely, I would not recommend this hotel. Especially if you are expecting a true 5 star experience.
There is nothing luxury or 5 star about this hotel. Rooms are dirty and if you stay in the tower, very very musty. The smoke detector went off in our room and the firefighter commented that it was due to cobwebs in the sprinkler sensor. While the breakfast is good and the views lovely, I would not recommend this hotel. Especially if you are expecting a true 5 star experience.
8
Mitchell
hace 3 semanas
·
Se alojó 1 noche
Overall, this is a decent hotel with some really good amenities, particularly the pool, which was excellent. Unfortunately, we felt we got unlucky with the room we were allocated — Room 201, which is designed for wheelchair-accessible guests. I completely appreciate the importance of accessible rooms, and the bathroom is clearly very well designed for guests who require those facilities. However, being 6 ft 2, having almost everything positioned at a much lower level was uncomfortable and impractical. There was also no storage or shelving in the bathroom for toiletries, meaning we had to keep them near the fridge area and walk back and forth to retrieve them. The roll-in shower was another issue, with water spreading across the bathroom and towards the room. We ended up having to sacrifice a towel to stop water entering the bedroom area. Cleanliness was also disappointing. The room was quite dusty, and we found no less than 10 random long hairs on the bedding and lounge areas, seemingly left behind by previous guests. The hotel itself has plenty going for it and the facilities are good. Unfortunately, our experience was let down by the layout and cleanliness of Room 201. Overall, it’s a decent hotel — we just unfortunately got unlucky with our room.
Overall, this is a decent hotel with some really good amenities, particularly the pool, which was excellent. Unfortunately, we felt we got unlucky with the room we were allocated — Room 201, which is designed for wheelchair-accessible guests. I completely appreciate the importance of accessible rooms, and the bathroom is clearly very well designed for guests who require those facilities. However, being 6 ft 2, having almost everything positioned at a much lower level was uncomfortable and impractical. There was also no storage or shelving in the bathroom for toiletries, meaning we had to keep them near the fridge area and walk back and forth to retrieve them. The roll-in shower was another issue, with water spreading across the bathroom and towards the room. We ended up having to sacrifice a towel to stop water entering the bedroom area. Cleanliness was also disappointing. The room was quite dusty, and we found no less than 10 random long hairs on the bedding and lounge areas, seemingly left behind by previous guests. The hotel itself has plenty going for it and the facilities are good. Unfortunately, our experience was let down by the layout and cleanliness of Room 201. Overall, it’s a decent hotel — we just unfortunately got unlucky with our room.
10
Michelle
hace 4 semanas
·
Se alojó 2 noches
Clean and new, very comfortable rooms
Clean and new, very comfortable rooms
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: 337.99682361386107USD
- 2026-09-21: 280.2626929476013USD
- 2026-09-22: 274.4167885769653USD
- 2026-09-23: 273.25613526651USD
- 2026-09-24: 268.860618USD
- 2026-09-25: 307.925836USD
- 2026-09-26: 400.06262001107785USD
- 2026-09-27: 304.01423693347164USD
- 2026-09-28: 355.4255928921814USD
- 2026-09-29: 399.80402304528803USD
- 2026-09-30: 282.9475255404205USD
- 2026-10-01: 287.1317121068878USD
- 2026-10-02: 309.7150114273071USD
- 2026-10-03: 295.37341655657957USD
- 2026-10-04: 294.4346832727661USD
- 2026-10-05: 256.2840569957733USD
- 2026-10-06: 256.2840569957733USD
- 2026-10-07: 256.2840569957733USD
- 2026-10-08: 256.2840569957733USD
- 2026-10-09: 256.2840569957733USD
- 2026-10-10: 256.2840569957733USD
- 2026-10-11: 256.2840569957733USD
- 2026-10-12: 352.79309331243894USD
- 2026-10-13: 307.63589182235717USD
- 2026-10-14: 268.1230994535675USD
- 2026-10-15: 268.1230994535675USD
- 2026-10-16: 296.3464424278564USD
- 2026-10-17: 279.4125663800659USD
- 2026-10-18: 279.4125663800659USD
- 2026-10-19: 279.4125663800659USD
- 2026-10-20: 268.1230994535675USD
- 2026-10-21: 332.4951424856872USD
- 2026-10-22: 335.8592523286438USD
- 2026-10-23: 291.1360729731445USD
- 2026-10-24: 296.3464424278564USD
- 2026-10-25: 296.3464424278564USD
- 2026-10-26: 268.1230994535675USD
- 2026-10-27: 263.4204040556946USD
- 2026-10-28: 268.1230994535675USD
- 2026-10-29: 268.1230994535675USD
- 2026-10-30: 330.27408382751463USD
- 2026-10-31: 279.4125663800659USD
- 2026-11-01: 216.85573379180906USD
- 2026-11-02: 216.85573379180906USD
- 2026-11-03: 216.4975550791931USD
- 2026-11-04: 216.85573379180906USD
- 2026-11-05: 216.85573379180906USD
- 2026-11-06: 216.85573379180906USD
- 2026-11-07: 216.85573379180906USD
- 2026-11-08: 180.8031967412567USD
- 2026-11-09: 335.8592523286438USD
- 2026-11-10: 335.8592523286438USD
- 2026-11-11: 409.3913959769592USD
- 2026-11-12: 409.3913959769592USD
- 2026-11-13: 194.32517072041318USD
- 2026-11-14: 216.85573379180906USD
- 2026-11-15: 197.74603163986205USD
- 2026-11-16: 216.85573379180906USD
- 2026-11-17: 214.68018819961546USD
- 2026-11-18: 216.85573379180906USD
- 2026-11-19: 214.68018819961546USD
- 2026-11-20: 216.85573379180906USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este establecimiento cobra los siguientes depósitos generales obligatorios al realizar la entrada: 75 AUD por la primera noche y 50 AUD por las noches siguientes.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: AUD 100 per accommodation, per night
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Este alojamiento utiliza algo de energía solar; parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 07:00 a 21:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 12 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El aparcamiento tiene un límite de altura.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno completo: 42 AUD por adulto y 21 AUD por menor (precio aproximado)
- Aparcamiento: 20.00 AUD por día
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- Cama adicional: 60.0 AUD por noche
- Los pagos con tarjeta de crédito están sujetos a un recargo del 1 %.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Wheelchair Accessible (Limited)
Actividades
Piscina
Jardín
Billares
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Parking (Limited)
Internet
WiFi gratuito