Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Some parts were great and some staff were also really great. Check in took 1 1/2 hrs. Hotel was overbooked and our son got bumped to another building for 2 nights then had to switch rooms. He had to vacate old room and didn’t get into new one for 5 hrs. Requests for restocking mini bar water didn’t happen. We were told just to keep coming down to reception which didn’t always have some. A bit disconnect on operations. Would be great if staff got people up doing activities. Have been to other all inclusives that they had more interaction with guests

A mixed bag. The airport transfer is a minimum of 90 minutes. Roads are bad & its not comfortable. Driving by locals can be scary! The hotel is big & geared to the US market. It consists of 8 accomodation blocks in a U shape around the beach with the main building at the back. Rooms & beds are pretty good. The "Hideaway" is a complete misnomer, its just the first 3 blocks on one side & not hidden away at all. It has its own pool & bars + section of the beach & is adults only. The pool area is very noisy because of non-stop music played at the bar all afternoon. Its not a place to spend a relaxed & quiet day, If there is one word to describe the whole place its "NOISY". Leaf blowers going at 7:30 am, construction works at 7pm, incessant music around the pool & sometimes 2 lots of music playing at adjacent pools. The main entertainment stage is directly below & in front of the main lounge/bar area & any time it is in use the volume is immense. This makes the lobby bar areas unusable. There was some sort of DJ event on Sat 31st Jan where the noise level was utterly absurd. The food is pretty good & the drinks are branded. There are 5 or 6 restaurants apart from the main buffet. Unfortunately, all these are also really noisy because they have hard tiled floors & high ceilings & no soft furnishings. Sound just bounces around inside them, Don't buy anything like sunscreen or insect repellent from the shop. The prices are beyond obscene - left a bad taste. 5 star? Maybe..

Yes...amenities..clean room staff

Great room. Grounds clean, good location

Room was very clean Shout out to Mervin hideaway manager, Terrel butler, cherryann at front desk and Jefferson bars. Great staff