Name: Tru By Hilton Flagstaff
Address: 3451 S Lake Mary Road Building B, Flagstaff, Arizona, US
Price range: 104 US$–162 US$ per night
Rating: 9

Opiniones de los huéspedes

Los viajeros describen Tru By Hilton Flagstaff como nuevo, limpio y con personal amable, con áreas comunes y un gimnasio excelente, aunque señalan algo de ruido debido a las paredes delgadas o los espacios concurridos, así como una tarifa de estacionamiento que no esperaban.

Las habitaciones son generalmente cómodas y modernas, aunque algunas resultan pequeñas, y algunos huéspedes mencionaron duchas que tardan en calentarse y puertas pesadas. El desayuno varía desde sabroso y con buena variedad hasta poco abastecido o tibio en las horas punta. La ubicación es conveniente para NAU y el centro, y el hotel admite mascotas. Es una buena opción para estancias cortas y visitas al campus si te sientes cómodo con algunos compromisos prácticos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Un gimnasio bien equipado y áreas con fogatas son destacados, y la propiedad admite mascotas y cuenta con una sala de juegos. El estacionamiento es de pago (alrededor de $7/noche) y no hay instalaciones de spa como jacuzzi o sauna.

Reseñas de huéspedes relacionadas

6

Wendy

28 dic 2025

·

Se alojó 4 noches

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Kristina

9 oct 2025

·

Se alojó 2 noches

The hotel was perfect :) the lady’s at the front were very nice . Check in was easy . We had a perfect view of the courtyard area . I chose this hotel in particular, mainly because it’s new but I also had to have surgery and I just wanted a space to just rest up , which I did just that . It is shared with another hotel but the wait wasn’t too long for the elevator. The breakfast area does get really busy as goes for the restaurant. We didn’t try the restaurant though . My bf loved the gym !!

10

Thomas

10 oct 2025

·

Se alojó 1 noche

Everything was great . Only thing was you pay $7.00 for parking

10

Adolfo

23 sept 2025

·

Se alojó 2 noches

Great hotel. Pet friendly. Lots of amenities on site. Easy to get to. Staff was great. Breakfast is hood

10

Randall w.

22 oct 2025

·

Se alojó 1 noche

This was the best Hotel Gym we have ever had! Clean, good equipment, good selection of weights (and none missing), shock absorbent floor.

10

Dawn

2 oct 2025

·

Se alojó 3 noches

It is a very nice and new hotel. Everyone was very professional. The gym was wonderful large and well equipped.

6

Aghvik

22 sept 2025

·

Se alojó 2 noches

No jacuzzi, bathtubs, or sauna. No bathroom fans. Otherwise, not a bad spot. Maybe a bit overpriced.

10

Rebecca

2 dic 2025

·

Se alojó 2 noches

The hotel was awesome! Loved the fire pits outside. Wished the bar was on the otherside of the hotel away from the kids screaming in the game room. But all in all I loved this place.

8

Deloria

3 dic 2025

·

Se alojó 1 noche

The hotel was very nice and clean; I did not expect to pay for parking, though. Breakfast was okay, but it could have had more flavor and freshness.

10

Kris

27 dic 2025

·

Se alojó 2 noches

Clean, pet friendly room, staff was very friendly, lots of common space and things to do.

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Limpieza

Las reseñas constantemente resaltan habitaciones y áreas públicas limpias y bien mantenidas. Ocasionalmente se producen fallas (por ejemplo, pelo en la ducha o necesidad de cambiar la ropa de cama), pero se solucionaron.

Reseñas de huéspedes relacionadas

10

Hyun

16 oct 2025

·

Se alojó 1 noche

clean

10

Frank

18 dic 2025

·

Se alojó 1 noche

Room very clean and stocked. Friendly staff and our dogs were allowed.

10

Michael

17 oct 2025

·

Se alojó 1 noche

Great staff with clean and comfortable room.

10

Thomas

15 oct 2025

·

Se alojó 1 noche

Sheets needed changed but hotel staff did a excellent job at getting me some better ones quickly

4

Staci

31 dic 2025

·

Se alojó 1 noche

Customer service was great. Housekeeping needs to have attention to detail. There was hair in the shower from a previous guest. We stayed at another Tru location the night before and the same thing happened. It was disappointing.

10

Lucy

24 dic 2025

·

Se alojó 1 noche

Super clean and modern.

10

Debra

21 dic 2025

·

Se alojó 1 noche

Staff was amazing and efficient at checkin, helpful and friendly. Room was very clean and comfortable

10

Marc

21 oct 2025

·

Se alojó 1 noche

The staff was very helpful and friendly at all times. Every area of the hotel is clean and well maintained. We liked the breakfast for it's variety of choices. Definitely would stay there again.

8

David

13 ene 2026

·

Se alojó 1 noche

Hotel was new and clean. The breakfast was an industrial type ie premade eggs, simple cheese omlete which is not to my liking, and probably worse than expected for this hotel

10

Diana

30 sept 2025

·

Se alojó 3 noches

Nice hotel to stay with family. Hotel rooms are very clean and staff are friendly. I will definitely stay again in the future.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas y contemporáneas, pero varios huéspedes las encontraron pequeñas; algunos informaron sobre paredes delgadas, puertas pesadas, ruidos de la cerradura de la puerta o agua caliente que tarda en calentarse.

Reseñas de huéspedes relacionadas

8

Richard

1 dic 2025

·

Se alojó 1 noche

This is a new hotel with modern amenities. The room was very spacious and comfortable. beds were comfortable and TV was new and allowed me to plug in an external source to the HDMI port. They didn't have a box fan for me. We got to breakfast 1/2 hour before close and they were out of almost everything. One reason I booked this hotel was because of the great reviews on the breakfast. This was very disappointing.

6

Wendy

28 dic 2025

·

Se alojó 4 noches

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Robin

6 oct 2025

·

Se alojó 1 noche

Clean and cozy….only complaint was the neighbors were stomping around

10

Roland

16 oct 2025

·

Se alojó 1 noche

Everything was excellent from friendly staff, great room, nice decor, only real problem was the building construction, it's cheap. You can hear dogs barking and vehicles starting up from closed window , noise from corridor rooms above and next door , had to call front desk as the people above us were loud banging and jumping on floor.

10

Amanda

30 nov 2025

·

Se alojó 5 noches

Rooms very clean, staff incredibly kind and friendly. The rooms are all Most too sparce but it was great having opne space. A small couch or chair would have been nice. Great stay!

8

John

29 sept 2025

·

Se alojó 1 noche

The staff is friendly. The room was comfortable, clean, and quiet however a bit small. As an Honors member, we always choose Hilton properties.

4

Jeanne

5 dic 2025

·

Se alojó 1 noche

Door lock made a noise all night long. Highway noise. Rooms have no sound proofing.

6

Sherwin

17 dic 2025

·

Se alojó 2 noches

Hot water in room 304. All else is amazing

10

Sarah

10 ene 2026

·

Se alojó 1 noche

The bed ana pillow were so comfortable. The shower was great! We stopped because we had been driving through snow and ice for 23 straight hours. It was just what we needed!!

8

Jennifer

3 dic 2025

·

Se alojó 1 noche

The room was quiet and I appreciated having some streaming shows to watch. Breakfast was good although the staff wasn't prepared or able to keep up with the volume of guests.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por su amabilidad, disposición y eficiencia, con un registro rápido y mensajes proactivos. Algunos informes mencionan un reconocimiento inconsistente para miembros de élite o una interacción descortés.

Reseñas de huéspedes relacionadas

10

Frank

18 dic 2025

·

Se alojó 1 noche

Room very clean and stocked. Friendly staff and our dogs were allowed.

10

Michael

17 oct 2025

·

Se alojó 1 noche

Great staff with clean and comfortable room.

8

Stephen

26 sept 2025

·

Se alojó 1 noche

I recognize this is a new hotel. It is very nice but still in the start-up phase. I am a Hilton Honors Gold member but was not recognized as such by the check-in staff. No courtesy water or snack as is typical. Rooms are great and comfortable, no complaints. Wifi is confusing to join as both hotels come up as selections. Bistro is also very good with friendly staff. Breakfast could have been good but was poorly managed and several food items had been fully consumed and not replenished. Pancake machine did not work. Ran out of eggs and bacon by 8 am. Staff was very sparse and had to be sought out and advised of the issues. One female employee in particular (older) was not at all friendly. In general, breakfast was a disappointment. At check-out, asked for complimentary water but none was available. Frt desk counter person did check the back room. To her credit, she allowed us to take 2 bottles from the purchase items area. Believe this location has some start-up issues to overcome.

4

Charles

13 oct 2025

·

Se alojó 3 noches

Mattress was vad they did nothing. X Charged $7 per night parking. Its was open air parking. Staff told me i had 30 to give tgem auto license plate number. Rude. Will not stay at a Hilton property ever. Will go back to Marriott. Charles Kirkland

10

Lucille

29 ago 2025

·

Se alojó 2 noches

The staff was great! They were very friendly and accommodating. Loved the location, hidden away but very close to the campus. Breakfast was great and the staff were quick to refill on a busy day (campus move-in)! Will absolutely stay here again!

10

Maria Rosanna

17 dic 2025

·

Se alojó 1 noche

Great service and hotel ambiance

10

Tara

9 oct 2025

·

Se alojó 2 noches

Overall, our experience was great! Friednly stafff and very helpful.

10

Debra

21 dic 2025

·

Se alojó 1 noche

Staff was amazing and efficient at checkin, helpful and friendly. Room was very clean and comfortable

10

Kenneth

13 sept 2025

·

Se alojó 3 noches

Amazing hotel and the staff is incredible. Food every morning was hot and fresh. The staff would check in daily via text. Great converstations and what a great locations. Minutes from downtown flagstaff.

10

EVA

20 nov 2025

·

Se alojó 1 noche

Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para NAU y a una corta distancia en coche del centro, con fácil acceso a la autopista y una sensación general de seguridad.

Reseñas de huéspedes relacionadas

10

EVA

18 nov 2025

·

Se alojó 3 noches

Top notch service, location, and superb customer service. As an sustainability nerd, I was impressed with the mugs at the coffee counter, but disappointed that the "to go" cups were wrapped in individual plastic - no need for that! And please consider expanding your recycling efforts beyond plastic bottles. A very enjoyable stay - thank you!

10

Kathleen and Bill

26 sept 2025

·

Se alojó 2 noches

We enjoyed our stay. It was quiet even though it was located near the hiway. The rooms were clean with comfortable beds and lots of space. Our room was cleaned daily which was a plus. Breakfast was very good. The outside firepit was great. We enjoyed sitting around the fireplace. The staff were very nice and helpful.

10

Krista

13 oct 2025

·

Se alojó 2 noches

Very safe, friendly staff

10

Adolfo

23 sept 2025

·

Se alojó 2 noches

Great hotel. Pet friendly. Lots of amenities on site. Easy to get to. Staff was great. Breakfast is hood

10

Lucille

29 ago 2025

·

Se alojó 2 noches

The staff was great! They were very friendly and accommodating. Loved the location, hidden away but very close to the campus. Breakfast was great and the staff were quick to refill on a busy day (campus move-in)! Will absolutely stay here again!

10

Christopher

16 oct 2025

·

Se alojó 4 noches

Nice room. Breakfast was typical for being included. Newer hotel so it was clean. Easy to get to and parking.

4

Jeanne

5 dic 2025

·

Se alojó 1 noche

Door lock made a noise all night long. Highway noise. Rooms have no sound proofing.

10

Stacey

25 ago 2025

·

Se alojó 1 noche

Really nice, new hotel. Very close to NAU. Pleasant staff.

10

Kenneth

13 sept 2025

·

Se alojó 3 noches

Amazing hotel and the staff is incredible. Food every morning was hot and fresh. The staff would check in daily via text. Great converstations and what a great locations. Minutes from downtown flagstaff.

10

EVA

20 nov 2025

·

Se alojó 1 noche

Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas: muchos agradecen la variedad y el sabor, incluidas algunas opciones sin gluten. Otros informan sobre artículos vacíos o tibios y una reposición lenta en las horas punta, y algunos desearían que abriera antes.

Reseñas de huéspedes relacionadas

8

Richard

1 dic 2025

·

Se alojó 1 noche

This is a new hotel with modern amenities. The room was very spacious and comfortable. beds were comfortable and TV was new and allowed me to plug in an external source to the HDMI port. They didn't have a box fan for me. We got to breakfast 1/2 hour before close and they were out of almost everything. One reason I booked this hotel was because of the great reviews on the breakfast. This was very disappointing.

6

Wendy

28 dic 2025

·

Se alojó 4 noches

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Gary

16 sept 2025

·

Se alojó 1 noche

Very clean the staff is very friendly and the breakfast was delicious

8

Stephen

26 sept 2025

·

Se alojó 1 noche

I recognize this is a new hotel. It is very nice but still in the start-up phase. I am a Hilton Honors Gold member but was not recognized as such by the check-in staff. No courtesy water or snack as is typical. Rooms are great and comfortable, no complaints. Wifi is confusing to join as both hotels come up as selections. Bistro is also very good with friendly staff. Breakfast could have been good but was poorly managed and several food items had been fully consumed and not replenished. Pancake machine did not work. Ran out of eggs and bacon by 8 am. Staff was very sparse and had to be sought out and advised of the issues. One female employee in particular (older) was not at all friendly. In general, breakfast was a disappointment. At check-out, asked for complimentary water but none was available. Frt desk counter person did check the back room. To her credit, she allowed us to take 2 bottles from the purchase items area. Believe this location has some start-up issues to overcome.

2

Sheri

1 sept 2025

·

Se alojó 3 noches

Staff was very friendly and helpful. But it was so loud we didn't get any sleep we even checked out early. Plus, this came with breakfast but everything was empty!! Would not stay there again.

10

Marc

21 oct 2025

·

Se alojó 1 noche

The staff was very helpful and friendly at all times. Every area of the hotel is clean and well maintained. We liked the breakfast for it's variety of choices. Definitely would stay there again.

8

David

13 ene 2026

·

Se alojó 1 noche

Hotel was new and clean. The breakfast was an industrial type ie premade eggs, simple cheese omlete which is not to my liking, and probably worse than expected for this hotel

10

Lisa

7 oct 2025

·

Se alojó 1 noche

Bright and clean throughout! Friendly and helpful font desk. Large breakfast buffet even gluten free options. Great stay! Highly recommend!

8

Deloria

3 dic 2025

·

Se alojó 1 noche

The hotel was very nice and clean; I did not expect to pay for parking, though. Breakfast was okay, but it could have had more flavor and freshness.

8

Jennifer

3 dic 2025

·

Se alojó 1 noche

The room was quiet and I appreciated having some streaming shows to watch. Breakfast was good although the staff wasn't prepared or able to keep up with the volume of guests.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $150	21 $140	22 $131	23 $159	24 $162
25 $108	26 $108	27 $108	28 $116	29 $151	30 $133	31 $142

DO	LU	MA	MI	JU	VI	SA
1 $104	2 $104	3 $108	4 $104	5 $104	6 $127	7 $127
8 $105	9 $104	10 $105	11 $105	12 $105	13 $150	14 $127
15 $122	16 $105	17 $105	18 $122	19 $122	20 $150	21 $154
22 $122	23 $141	24 $124	25 $141	26 $142	27	28 $153
29 $122	30 $122

Tru By Hilton Flagstaff

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 camas de matrimonio

Habitación, 1 cama de matrimonio grande

Habitación, 1 cama de matrimonio grande, notificación por teléfono o timbre (Hearing)

Habitación, 2 camas de matrimonio, notificación por teléfono o timbre (Hearing)

Habitación, 1 cama de matrimonio grande, accesible en silla de ruedas

Habitación, 2 camas de matrimonio (Mobility, Hearing, Roll-In Shower)

Reseñas de los huéspedes sobre Tru By Hilton Flagstaff

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas