Name: Tru By Hilton Flagstaff
Address: 3451 S Lake Mary Road Building B, Flagstaff, Arizona, US
Price range: 104 $US–162 $US per night
Rating: 9

Ce qu'en disent des voyageurs

Les voyageurs décrivent le Tru By Hilton Flagstaff comme un hôtel récent et propre, avec un personnel accueillant, des espaces communs agréables et une excellente salle de sport, mais soulignent quelques nuisances sonores dues à des murs fins ou à des espaces fréquentés, ainsi qu'un frais de parking inattendu.

Les chambres sont généralement confortables et modernes, bien que certaines puissent paraître petites. Quelques clients ont également noté une mise en chauffe lente des douches et des portes lourdes. Le petit-déjeuner est parfois savoureux et varié, mais peut être insuffisant ou tiède aux heures de pointe. L'emplacement est pratique pour l'université NAU et le centre-ville, et l'hôtel accepte les animaux de compagnie. Idéal pour un court séjour et des visites sur le campus si vous êtes prêt à faire quelques compromis pratiques.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Une salle de sport bien équipée et des foyers extérieurs sont particulièrement appréciés, et l'établissement accepte les animaux de compagnie et dispose d'une salle de jeux. Le parking est payant (environ 7$/nuit) et il n'y a pas d'équipements de spa tels qu'un jacuzzi ou un sauna.

Avis de voyageur à ce sujet

6

Wendy

28 déc. 2025

·

A séjourné 4 nuits

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Kristina

9 oct. 2025

·

A séjourné 2 nuits

The hotel was perfect :) the lady’s at the front were very nice . Check in was easy . We had a perfect view of the courtyard area . I chose this hotel in particular, mainly because it’s new but I also had to have surgery and I just wanted a space to just rest up , which I did just that . It is shared with another hotel but the wait wasn’t too long for the elevator. The breakfast area does get really busy as goes for the restaurant. We didn’t try the restaurant though . My bf loved the gym !!

10

Thomas

10 oct. 2025

·

A séjourné 1 nuit

Everything was great . Only thing was you pay $7.00 for parking

10

Adolfo

23 sept. 2025

·

A séjourné 2 nuits

Great hotel. Pet friendly. Lots of amenities on site. Easy to get to. Staff was great. Breakfast is hood

10

Randall w.

22 oct. 2025

·

A séjourné 1 nuit

This was the best Hotel Gym we have ever had! Clean, good equipment, good selection of weights (and none missing), shock absorbent floor.

10

Dawn

2 oct. 2025

·

A séjourné 3 nuits

It is a very nice and new hotel. Everyone was very professional. The gym was wonderful large and well equipped.

6

Aghvik

22 sept. 2025

·

A séjourné 2 nuits

No jacuzzi, bathtubs, or sauna. No bathroom fans. Otherwise, not a bad spot. Maybe a bit overpriced.

10

Rebecca

2 déc. 2025

·

A séjourné 2 nuits

The hotel was awesome! Loved the fire pits outside. Wished the bar was on the otherside of the hotel away from the kids screaming in the game room. But all in all I loved this place.

8

Deloria

3 déc. 2025

·

A séjourné 1 nuit

The hotel was very nice and clean; I did not expect to pay for parking, though. Breakfast was okay, but it could have had more flavor and freshness.

10

Kris

27 déc. 2025

·

A séjourné 2 nuits

Clean, pet friendly room, staff was very friendly, lots of common space and things to do.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires soulignent systématiquement la propreté et l'entretien des chambres et des espaces publics. Quelques oublis occasionnels sont signalés (par exemple, des cheveux dans la douche ou la nécessité de changer le linge de lit), mais ils ont été résolus.

Avis de voyageur à ce sujet

10

Hyun

16 oct. 2025

·

A séjourné 1 nuit

clean

10

Frank

18 déc. 2025

·

A séjourné 1 nuit

Room very clean and stocked. Friendly staff and our dogs were allowed.

10

Michael

17 oct. 2025

·

A séjourné 1 nuit

Great staff with clean and comfortable room.

10

Thomas

15 oct. 2025

·

A séjourné 1 nuit

Sheets needed changed but hotel staff did a excellent job at getting me some better ones quickly

4

Staci

31 déc. 2025

·

A séjourné 1 nuit

Customer service was great. Housekeeping needs to have attention to detail. There was hair in the shower from a previous guest. We stayed at another Tru location the night before and the same thing happened. It was disappointing.

10

Lucy

24 déc. 2025

·

A séjourné 1 nuit

Super clean and modern.

10

Debra

21 déc. 2025

·

A séjourné 1 nuit

Staff was amazing and efficient at checkin, helpful and friendly. Room was very clean and comfortable

10

Marc

21 oct. 2025

·

A séjourné 1 nuit

The staff was very helpful and friendly at all times. Every area of the hotel is clean and well maintained. We liked the breakfast for it's variety of choices. Definitely would stay there again.

8

David

13 janv. 2026

·

A séjourné 1 nuit

Hotel was new and clean. The breakfast was an industrial type ie premade eggs, simple cheese omlete which is not to my liking, and probably worse than expected for this hotel

10

Diana

30 sept. 2025

·

A séjourné 3 nuits

Nice hotel to stay with family. Hotel rooms are very clean and staff are friendly. I will definitely stay again in the future.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables et contemporaines, mais plusieurs clients les ont trouvées petites. Certains ont signalé des murs fins, des portes lourdes, des bruits de serrures ou une eau chaude qui met du temps à chauffer.

Avis de voyageur à ce sujet

8

Richard

1 déc. 2025

·

A séjourné 1 nuit

This is a new hotel with modern amenities. The room was very spacious and comfortable. beds were comfortable and TV was new and allowed me to plug in an external source to the HDMI port. They didn't have a box fan for me. We got to breakfast 1/2 hour before close and they were out of almost everything. One reason I booked this hotel was because of the great reviews on the breakfast. This was very disappointing.

6

Wendy

28 déc. 2025

·

A séjourné 4 nuits

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Robin

6 oct. 2025

·

A séjourné 1 nuit

Clean and cozy….only complaint was the neighbors were stomping around

10

Roland

16 oct. 2025

·

A séjourné 1 nuit

Everything was excellent from friendly staff, great room, nice decor, only real problem was the building construction, it's cheap. You can hear dogs barking and vehicles starting up from closed window , noise from corridor rooms above and next door , had to call front desk as the people above us were loud banging and jumping on floor.

10

Amanda

30 nov. 2025

·

A séjourné 5 nuits

Rooms very clean, staff incredibly kind and friendly. The rooms are all Most too sparce but it was great having opne space. A small couch or chair would have been nice. Great stay!

8

John

29 sept. 2025

·

A séjourné 1 nuit

The staff is friendly. The room was comfortable, clean, and quiet however a bit small. As an Honors member, we always choose Hilton properties.

4

Jeanne

5 déc. 2025

·

A séjourné 1 nuit

Door lock made a noise all night long. Highway noise. Rooms have no sound proofing.

6

Sherwin

17 déc. 2025

·

A séjourné 2 nuits

Hot water in room 304. All else is amazing

10

Sarah

10 janv. 2026

·

A séjourné 1 nuit

The bed ana pillow were so comfortable. The shower was great! We stopped because we had been driving through snow and ice for 23 straight hours. It was just what we needed!!

8

Jennifer

3 déc. 2025

·

A séjourné 1 nuit

The room was quiet and I appreciated having some streaming shows to watch. Breakfast was good although the staff wasn't prepared or able to keep up with the volume of guests.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son efficacité et sa serviabilité, avec un enregistrement facile et des SMS proactifs. Quelques signalements font état d'une reconnaissance des statuts de fidélité inconsistante ou d'un échange désagréable.

Avis de voyageur à ce sujet

10

Frank

18 déc. 2025

·

A séjourné 1 nuit

Room very clean and stocked. Friendly staff and our dogs were allowed.

10

Michael

17 oct. 2025

·

A séjourné 1 nuit

Great staff with clean and comfortable room.

8

Stephen

26 sept. 2025

·

A séjourné 1 nuit

I recognize this is a new hotel. It is very nice but still in the start-up phase. I am a Hilton Honors Gold member but was not recognized as such by the check-in staff. No courtesy water or snack as is typical. Rooms are great and comfortable, no complaints. Wifi is confusing to join as both hotels come up as selections. Bistro is also very good with friendly staff. Breakfast could have been good but was poorly managed and several food items had been fully consumed and not replenished. Pancake machine did not work. Ran out of eggs and bacon by 8 am. Staff was very sparse and had to be sought out and advised of the issues. One female employee in particular (older) was not at all friendly. In general, breakfast was a disappointment. At check-out, asked for complimentary water but none was available. Frt desk counter person did check the back room. To her credit, she allowed us to take 2 bottles from the purchase items area. Believe this location has some start-up issues to overcome.

4

Charles

13 oct. 2025

·

A séjourné 3 nuits

Mattress was vad they did nothing. X Charged $7 per night parking. Its was open air parking. Staff told me i had 30 to give tgem auto license plate number. Rude. Will not stay at a Hilton property ever. Will go back to Marriott. Charles Kirkland

10

Lucille

29 août 2025

·

A séjourné 2 nuits

The staff was great! They were very friendly and accommodating. Loved the location, hidden away but very close to the campus. Breakfast was great and the staff were quick to refill on a busy day (campus move-in)! Will absolutely stay here again!

10

Maria Rosanna

17 déc. 2025

·

A séjourné 1 nuit

Great service and hotel ambiance

10

Tara

9 oct. 2025

·

A séjourné 2 nuits

Overall, our experience was great! Friednly stafff and very helpful.

10

Debra

21 déc. 2025

·

A séjourné 1 nuit

Staff was amazing and efficient at checkin, helpful and friendly. Room was very clean and comfortable

10

Kenneth

13 sept. 2025

·

A séjourné 3 nuits

Amazing hotel and the staff is incredible. Food every morning was hot and fresh. The staff would check in daily via text. Great converstations and what a great locations. Minutes from downtown flagstaff.

10

EVA

20 nov. 2025

·

A séjourné 1 nuit

Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour l'université NAU et à quelques minutes en voiture du centre-ville, avec un accès facile à l'autoroute et une ambiance généralement sécurisée.

Avis de voyageur à ce sujet

10

EVA

18 nov. 2025

·

A séjourné 3 nuits

Top notch service, location, and superb customer service. As an sustainability nerd, I was impressed with the mugs at the coffee counter, but disappointed that the "to go" cups were wrapped in individual plastic - no need for that! And please consider expanding your recycling efforts beyond plastic bottles. A very enjoyable stay - thank you!

10

Kathleen and Bill

26 sept. 2025

·

A séjourné 2 nuits

We enjoyed our stay. It was quiet even though it was located near the hiway. The rooms were clean with comfortable beds and lots of space. Our room was cleaned daily which was a plus. Breakfast was very good. The outside firepit was great. We enjoyed sitting around the fireplace. The staff were very nice and helpful.

10

Krista

13 oct. 2025

·

A séjourné 2 nuits

Very safe, friendly staff

10

Adolfo

23 sept. 2025

·

A séjourné 2 nuits

Great hotel. Pet friendly. Lots of amenities on site. Easy to get to. Staff was great. Breakfast is hood

10

Lucille

29 août 2025

·

A séjourné 2 nuits

The staff was great! They were very friendly and accommodating. Loved the location, hidden away but very close to the campus. Breakfast was great and the staff were quick to refill on a busy day (campus move-in)! Will absolutely stay here again!

10

Christopher

16 oct. 2025

·

A séjourné 4 nuits

Nice room. Breakfast was typical for being included. Newer hotel so it was clean. Easy to get to and parking.

4

Jeanne

5 déc. 2025

·

A séjourné 1 nuit

Door lock made a noise all night long. Highway noise. Rooms have no sound proofing.

10

Stacey

25 août 2025

·

A séjourné 1 nuit

Really nice, new hotel. Very close to NAU. Pleasant staff.

10

Kenneth

13 sept. 2025

·

A séjourné 3 nuits

Amazing hotel and the staff is incredible. Food every morning was hot and fresh. The staff would check in daily via text. Great converstations and what a great locations. Minutes from downtown flagstaff.

10

EVA

20 nov. 2025

·

A séjourné 1 nuit

Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : beaucoup apprécient la variété et le goût, notamment des options sans gluten. D'autres signalent des articles manquants ou tièdes et un réapprovisionnement lent aux heures de pointe, et certains auraient souhaité qu'il ouvre plus tôt.

Avis de voyageur à ce sujet

8

Richard

1 déc. 2025

·

A séjourné 1 nuit

This is a new hotel with modern amenities. The room was very spacious and comfortable. beds were comfortable and TV was new and allowed me to plug in an external source to the HDMI port. They didn't have a box fan for me. We got to breakfast 1/2 hour before close and they were out of almost everything. One reason I booked this hotel was because of the great reviews on the breakfast. This was very disappointing.

6

Wendy

28 déc. 2025

·

A séjourné 4 nuits

I found Tru by Hilton in Flagstaff, AZ to be below par compared to other Hilton hotels. The size of the room is uncomfortable for 2 people; barely able to walk around bed. Not enough towels in bathroom. No maid service was provided when 'yawn' door sign was not displayed. It took 10 -15 minutes for water in shower to warm up. There was a loud clicking sound and a running water sound all night long. The room doors are extremely heavy and diffficult to open, especially for someone who has arthritis. The breakfast, while plentiful, was constantly cold and undercooked. Even the hot water and coffee provided was luke warm. There was no microwave to warm up coffee or food. Other guests were pigs and left a mess behind making it displeasing to eat breakfast in dining area. The kids constant screaming from playing fooseball also made it unenjoyable to eat in dining room. There is not enough handicap parking given the abundance of parking available. I witnessed many guests not picking up after their dog. I did not sleep well at all during my stay and it made my vacation unenjoyable because I was unrested and in discomfort. I also did not appreciate the $7/night parking fee which was not made obvious during booking. This was also extra discouraging when there was not enough handicap parking and I cannot walk far with my leg in a walking boot. I also did not appreciate a hotel guest using the garbage can by elevators as the place to throw their kids dirty diapers. How do you fix this?

10

Gary

16 sept. 2025

·

A séjourné 1 nuit

Very clean the staff is very friendly and the breakfast was delicious

8

Stephen

26 sept. 2025

·

A séjourné 1 nuit

I recognize this is a new hotel. It is very nice but still in the start-up phase. I am a Hilton Honors Gold member but was not recognized as such by the check-in staff. No courtesy water or snack as is typical. Rooms are great and comfortable, no complaints. Wifi is confusing to join as both hotels come up as selections. Bistro is also very good with friendly staff. Breakfast could have been good but was poorly managed and several food items had been fully consumed and not replenished. Pancake machine did not work. Ran out of eggs and bacon by 8 am. Staff was very sparse and had to be sought out and advised of the issues. One female employee in particular (older) was not at all friendly. In general, breakfast was a disappointment. At check-out, asked for complimentary water but none was available. Frt desk counter person did check the back room. To her credit, she allowed us to take 2 bottles from the purchase items area. Believe this location has some start-up issues to overcome.

2

Sheri

1 sept. 2025

·

A séjourné 3 nuits

Staff was very friendly and helpful. But it was so loud we didn't get any sleep we even checked out early. Plus, this came with breakfast but everything was empty!! Would not stay there again.

10

Marc

21 oct. 2025

·

A séjourné 1 nuit

The staff was very helpful and friendly at all times. Every area of the hotel is clean and well maintained. We liked the breakfast for it's variety of choices. Definitely would stay there again.

8

David

13 janv. 2026

·

A séjourné 1 nuit

Hotel was new and clean. The breakfast was an industrial type ie premade eggs, simple cheese omlete which is not to my liking, and probably worse than expected for this hotel

10

Lisa

7 oct. 2025

·

A séjourné 1 nuit

Bright and clean throughout! Friendly and helpful font desk. Large breakfast buffet even gluten free options. Great stay! Highly recommend!

8

Deloria

3 déc. 2025

·

A séjourné 1 nuit

The hotel was very nice and clean; I did not expect to pay for parking, though. Breakfast was okay, but it could have had more flavor and freshness.

8

Jennifer

3 déc. 2025

·

A séjourné 1 nuit

The room was quiet and I appreciated having some streaming shows to watch. Breakfast was good although the staff wasn't prepared or able to keep up with the volume of guests.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $150	21 $140	22 $130	23 $159	24 $162
25 $108	26 $108	27 $107	28 $116	29 $150	30 $133	31 $142

di	lu	ma	me	je	ve	sa
1 $104	2 $104	3 $108	4 $104	5 $104	6 $127	7 $127
8 $104	9 $104	10 $104	11 $105	12 $104	13 $150	14 $127
15 $122	16 $105	17 $105	18 $122	19 $122	20 $150	21 $154
22 $122	23 $141	24 $124	25 $141	26 $142	27	28 $152
29 $122	30 $122

Tru By Hilton Flagstaff

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 grands lits

Chambre, 1 très grand lit

Chambre, 1 très grand lit, accessible aux personnes malentendantes (Hearing)

Chambre, 2 grands lits, accessible aux personnes malentendantes (Hearing)

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite

Chambre, 2 grands lits (Mobility, Hearing, Roll-In Shower)

Avis des voyageurs sur Tru By Hilton Flagstaff

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir