Cruiser Island By Swiss-Belhotel

Clean room. Friendly personel. Old hotel but Nice and quietly.

This was one of the worst hotel experiences I’ve had. Cruiser Island Resort is completely isolated, with no shops, no nearby amenities, and no real freedom. Once you’re there, you’re essentially trapped. The rooms were poorly maintained and not clean, and there isn’t even a microwave — which is unacceptable considering you have no alternative food options. You are forced to eat at the hotel restaurant, which has a very limited menu, little variety, and quickly becomes unbearable for a longer stay. The staff were rude and dismissive. When I raised concerns about the isolation and restrictions, I was literally told by staff that if I wasn’t happy, I could leave. That says everything about their attitude toward guests. What truly ruined the stay is the strict boat schedule. You can only leave the island at 10 AM and must be back by 5 PM, which completely limits your ability to explore or enjoy your holiday. It feels less like a resort and more like being on lockdown. After enduring this for five days, I cut my stay short and booked the remainder of my holiday at another hotel in Phuket — which was a massive relief and highlighted just how bad this place was by comparison. Overall, this resort is restrictive, uncomfortable, and depressing. It genuinely feels more like a prison than a holiday destination. I would strongly advise anyone to stay elsewhere.

Sooooo relaxed, beautiful ocean vilas. The beach was only ok on high tide and a lot of jellyfish

Pictures not realistic! Really disappointing! No massage at all-they tell you to pre book- but is just not available at all (would never have booked it for 3 nights if we knew this) no facilities. The buildings are worn and old so the standard is not up to par. Looks like a terrible cantina, same place for breakfast /lunch and dinner/ things a floating around and seats are dirty. Took way to long when ordering food and up to 2 hours to arrive and the drinks took the same time. Customers started to serve them selves from the bar because they were thirsty, and they were not busy - same for lunch. It really is a self serving experience. The staff had no clue as to what they were doing. Dirty towels laid around the beach area for days..blood in the reception and when we commented to be cleaned up - nothing happened! It looks like a sunken resort with no vibe at all. The only positive thing about this place: the size of the rooms was good, but the bed bugs… A shop-never open, with like 5 things in it..saw thrue the window..would have left after the first day if it wasn’t pre paid

Great beach resort