The Hoxton, Portland

My Cosy room was truly cozy. Wood panelling and wood accents throughout the hotel give the place a warm inviting feel. Smallish rooms are offset by ample, comfortable space downstairs to work. Loved the art throughout the hotel and rooftop restaurant/bar. Food was good. Staff was friendly. Location is convenient. Only downside is that it sits on the edge of the somewhat sketchy Old Town-Chinatown district, but that’s offset by all the other pluses. I’d stay here again.

The hotel was excellent. Old school elegant charm with updated amenities. Clean comfortable room with antique styling. Convenient lobby coffee bar. Rooftop tapas bar. The downside would be the nearby environ. Be aware of the significant population of unhoused in neighborhood.

This hotel was excellent. The bedding was so soft and soooo comfortable. From the service at valet to check in to the grand opening of their breakfast and bartending downstairs. OH!! And their speakeasy was excellent.

Hotel is very pretty. There is no room service available and some good options for food near by. Hotel coffee shop was closed during stay Friday & Sat. Tequila bar on top was packed on a Sat. Would have liked to know there was no room service available prior to booking. Desk said they are having technical difficulty taking it off site…Homelessness is very present in this area. Front desk staff were very nice and accommodating.

Great deal, really cool interiors, bar/restaurant on the roof is great, convenient location

Such a great vibe at this place, and a fantastic location! Staff was all very friendly and chill, valet service was worth every penny. The room was cozy and small, with lovely old-school touches that really made one think of the old days of people living in hotels in the cities at the turb of the century. I would definitely stay here again and would recommend it for anyone who wants to explore this part of Portland without having to worry about their car, as everything is so walkable from the hotel!

Great location walkable from river Park and many good restaurants and bars. Hotel lobby has a lovely bar and solid espresso bar, and there's a really cool upscale restaurant on the rooftop as well. Very friendly staff. Our room was on the small side but comfortable and well-outfitted.

I booked through hotels.com, and prepaid for my room. I was rather shocked to find out there were additional fees called destination fees that were non-refundable added on at check in. I was then shown to a room where the air conditioner was as loud as a plane engine. When asked for maintenance to look at it I was told that this was a known issue for the last week. Why would they let anyone check into that room if they know that this is a problem? The hotel also has a minimal food and drink options. The lobby coffee bar is only open in the mornings, the rooftop restaurant is only open for dinner, and the bar area which takes up one entire half of the ground floor is only in operation on Thursday Friday and Saturday. For a hotel next to the downtown core, I find this rather shocking.

Hotel staff and valet were very friendly and welcoming! Room was comfortable and quiet, and the location was great for easy access to downtown. Cute hotel with great restaurants and speakeasy. Great walking distance within local restaurants and shops!

The lobby and restaurants on site are very nice. All the staff were very kind and helpful. However, if you are a woman traveling alone I would NOT recommend this hotel. It is in an area where there are extreme amounts of homeless people on every corner. And unfortunately not respectful homeless people. Ones of drugs that harass you and make you uncomfortable. The rooms are tiny, even for one person, and they are very loud/street facing with people screaming outside and cars and ambulances/police cars constantly driving by.

The hotel is beautiful and the staff and service is excellent. I do think the rooms could use more of a deep clean, specially in the bathroom area. Our tub had yellow film right below where the shampoo and conditioner hang. The glasses by the mirror were covered in dust and the floor did not look swept. In the bedroom areas the baskets next to the bed were stain from daily use. Thank you.

Gorgeous hotel. Arrived the same day they had decorated for the holidays. Decorations were lovely and understated in the best way. Restaurant and lobby are gorgeous. Art in elevators. Rooms are beautiful, clean, well-appointed. Hotel was quiet. Slept well in a very comfortable bed, room was dark, temperature was right. Very happy with check in/out times. Will definitely return.

The hotel was great. The area not so much but that is Portland at the moment. Access to everything from the hotel was fantastic. We could walk to almost everything and it was super convenient. GREAT staff, the hotel is fun and cozy, delicious breakfast and a place you want to hang out. The bed was comfy, the room was nice but could've used a DEEP clean. It just didn't feel SUPER clean and the window as broken so I couldn't get fresh air which was a bummer. Overall I would totally recommend this hotel, it was a perfect stay for the weekend.

Clean room. Wonderful staff.

This hotel is extremely rundown and poorly maintained. The rooms feel neglected, with visible wear and a lack of cleanliness. The overall atmosphere is far from welcoming — staff showed little hospitality or effort to make guests feel comfortable. Definitely not worth the price or the photos online. I wouldn’t stay here again or recommend it to anyone.

Cool property, rooms are a bit small but nice and clean.

The lobby and decor are lovely andnon point. The staff all were nice. The little coffee shop is charming. The rooftop restaurants is definitely a draw for people. However its not enough. The room was not clean. There was toothpaste splattered around the sink, dust, and stains and spots on furnishings. The rug was so worn we kept tripping on the strings and had worn through to the adhesive. The bed was nice and soft, however we did not sleep due to yelling and fighting that would erupt throughout the night. Even on the 8th floor it was loud. We had previously staying in the smaller cozy rooms and decided to give the upper floors and bigger rooms a try. I understand bigger does not mean cleaner but the mildew smell was so overwhelming that my husband who never smells anything wanted to open a window. The place is charming and for many the rooftop and overall vibe will be enough. I felt it fell flat and did not deliver on the hospitality details to go with the overall vibe. The area around the hotel is a bit down and out, however just a few blocks away you are in the Pearl District.

Check in staff wasn’t friendly. Dirty and stained carpets in the bedrooms and a ripped rug. The bathroom sink was comically small. Little Rita’s barista was lovely and coffee was great! But the overall stay was definitely not worth the price.

Even though the lobby is big, nice and clean but the rooms are old and carpet smells. Property is located in a central part close to all tourist attractions BUT it is also very close to social services which means there were too many homeless people all around the property.

Clean room, friendly staff and location. Walking distance to restaurants, bars and public transportation if you want to venture out of the city.

The hotel itself was nice looking, the staff were wonderful, and the location is convenient, but some design features, especially in the bathroom were impractical or lacking- just a tiny shelf right above the toilet seat to put things on and two hooks but no bars for towels and wash cloths. The bed was a little too soft for my comfort, and I had to make adjustments to the in-room AC to stop it from rattling. The street noise was quite loud even on the seventh floor. Just as I’d fall asleep another car with a booming sound system would stop at the traffic light outside.

I was in a cozy room and it was tiny and noisy. The heater made a racket. Shower design meant water fell Outside the shower, making bathroom wet and slippery.

Great clean hotel. Our check in host was slightly rude but other then that we had a solid stay. Room is a little hot with a terrible view of the ac unit and we couldn't open the window for fresh air. Beds were nice and we found out the Waters on the fridge are complimentary and not charged. Great coffee downstairs and walkable everywhere.

The hotel is in good condition, and the staff was great, but there's simply too many homeless people in the area (more than in other areas). Both nights I stayed it was terribly noisy outside my window. Staff indicated that booking through Expedia gave us rooms on the second and third floors, while the higher floors were reserved for direct bookings. Since the hotel wasn't full, they should upgrade customers to avoid this disaster. Again, the staff was great but try a different location if you want a restful stay.

The staff was the most friendly I have ever experienced. My room was called "Shoebox" so was expecting it to be small, and it was, but it was clean and tidy, with free water and milk in the fridge. The lobby was open and amazing and was a great spot for meet ups. Only a few blocks from the train, and basically in Chinatown with lots of night life around. I will stay there again!

Staff aloof and neighborhood unsafe at night. The room was beautiful and quiet.

Loved this hotel. It’s incredibly beautifully designed - the room was just great. Bed was so comfortable and linen super soft. Great location for exploring downtown, pearl, and old town - and with brilliant transport links to everywhere else

Clean, comfortable beds and the best shower! Unique touches in the rooms including “antique” style phone and radio. Really classy. Nice rooftop bar too!

Stayed here over a weekend with my husband while visiting our daughter in Portland. LOVED our visit and the city, but the Hoxton stay was truly dismal. We booked a larger room which put us in the older part of the building with old single-pane windows in a corner on the 3rd floor. Our biggest complaint was the completely absurd street noise that went on literally from 11pm until 3-4am. We are not unaccustomed to city noise and knew there was a night scene in the area. We can live with that. But there is a country-themed club around the corner that seems to attract people in large trucks who demonstrate their manhood and ability to burn fossil fuels by competing to see who can gun their engines loudest and longest… All. Night. Long. After night one, we asked if we could move rooms, but were told (without any apology or expression of concern) that the hotel was sold out. We bought some earplugs that made things slightly more tolerable over the next two nights. We also waited over 20 minutes to check in while the lone staff person at the front desk dealt with an unhappy guest. We booked a king bed room, and there is NO WAY the bed is a standard king size—more like a queen. The bathroom was miniscule—one person at a time, with a sink barely big enough to wash your face, and one of those fixed half-walls to section the shower which means water splashing all over the floor, leaving a soaking wet bath mat. Outlets open inconsistently

The lobby and restaurants on site are very nice. All the staff were very kind and helpful. However, if you are a woman traveling alone I would NOT recommend this hotel. It is in an area where there are extreme amounts of homeless people on every corner. And unfortunately not respectful homeless people. Ones of drugs that harass you and make you uncomfortable. The rooms are tiny, even for one person, and they are very loud/street facing with people screaming outside and cars and ambulances/police cars constantly driving by.

Really wonderful and attentive staff, at all outlets. Especially the crew Lovely Rita! Everyone was very communicative and authentic. You could tell they wanted you to enjoy your stay.

Horrible area- staff was clueless. Valet is only until 11pm, and then you’re on your own for parking in a terrible area. Asked 3x for clean mugs and additional towels and never arrived. I’ve never been so disappointed in a hotel

The staff was the most friendly I have ever experienced. My room was called "Shoebox" so was expecting it to be small, and it was, but it was clean and tidy, with free water and milk in the fridge. The lobby was open and amazing and was a great spot for meet ups. Only a few blocks from the train, and basically in Chinatown with lots of night life around. I will stay there again!

Hotel and staff were great. Our first room had a window with a draft facing traffic so it was noisy but the friendly front desk staff was quick to accommodate and give us a different room.

This hotel is presented as a new modern hotel, but it was so chaotic I’m not sure why? The valet was almost always never to be found when we went to get our car. They ran out of clean towels and no one did housekeeping because they simply didn’t have enough staff. Also the staff wasn’t in communication with each other, no one knew what was going on.

The staff here was outstanding. I will always come back here when I am in Portland

This Hotel is located in the absolute worst part of Downtown Portland, next door to a couple shelters. But no worries the room was reasonably priced, it’s late and I need a room, and the place looks nice. After walking through 7 blocks of human excrement, homeless brandishing weapons and smoking fentanyl, and the overpowering smell of urine I arrive at the Hoxton. I get inside and realize I lost my debit card, front desk clerk is basically a human robot, and presents an incredibly rude demeanor towards me, I guess because I lost my debit card and she now assumes I’m homeless? She then proceeds to charge me an additional “refundable,” charge. No problem I still have Apple Pay, so I use that, get my key and go up to my room to find that it is barely larger than a king sized bed (quite literally)….. Showered and tried to get a few hours of sleep before I had to catch my connecting train south. Couldn’t even sleep because there were cars street racing up and down Burnside drowning out the sound of my tv and everything else until approximately 3:45am. When the street racing finally stopped the gunshots and sirens started, followed shortly by garbage trucks and then my alarm to head for the Amtrak station. Needless to say I didn’t sleep. I go down to check out, rude robot lady is still there with the sour judgy glare on her face. Check out of my room and go home only to find that ”refundable” fee wasn’t refundable. 2/10 ⭐️

Room was nice. Couldn’t check out. Sign said back in five minutes - no one ever came. Other guests left. I had to pay through a separate app for my car and it was returned damaged. Valet said the person who valet’d my car the day before had just started and it was his first day on the job. Valet suggested that I buff it out with wax and steel wool. Watched me load the bags in the car and then offered to help. After we left and we’re on the freeway, he called to say he’d left his key card in my car and asked if I could turn around and drop it back off at the hotel. Before this, I asked someone from the cafe to find staff to check us out. Took a total of almost 30 minutes of standing in the lobby. A kitchen staff person showed up but said she couldn’t help. One couple then left and one guy returned a charger to the front desk as he’d been waiting a while. No recompense for damaging my car, no filing a report, nothing. Hotel has significant staff issues they need to work out.

This place was one of the worst hotel experiences I have had. I travel a lot for work and this was ridiculous. The person at the front desk was incredibly rude and nasty. Made me feel completely unwelcome. I mean, seriously? You have no idea who's working your front desk? Also the neighborhood was like a zombie movie. The rooms were average at best. I've stayed at Hoxton in London and had better experiences, but this one will forever taint my opinion and I will never book again. The biggest issue was a front desk person who has no business having any job, much less a service job. Good luck!

Emily at the front desk was super great. Very welcoming & helpful, super-positive demeanor. Nice to be greeted by someone who smiles! Room was very cozy (a Snug unit, aptly named) but very nice & efficient. Nice rooftop bar with nice views.

My Cosy room was truly cozy. Wood panelling and wood accents throughout the hotel give the place a warm inviting feel. Smallish rooms are offset by ample, comfortable space downstairs to work. Loved the art throughout the hotel and rooftop restaurant/bar. Food was good. Staff was friendly. Location is convenient. Only downside is that it sits on the edge of the somewhat sketchy Old Town-Chinatown district, but that’s offset by all the other pluses. I’d stay here again.

The hotel was excellent. Old school elegant charm with updated amenities. Clean comfortable room with antique styling. Convenient lobby coffee bar. Rooftop tapas bar. The downside would be the nearby environ. Be aware of the significant population of unhoused in neighborhood.

Not a safe area

Everything about this place was great, aside from the conditions of the surrounding neighborhood, which can be a bit unpleasant. That being said, there are many nice restaurants in the area and it's close to downtown attractions.

Stylish but not overpriced hotel. Close to Powell’s and many other Portland standards. Appreciate the proximity to some of the queer spaces too. Easily walkable to the shopping downtown too. Staff has always been friendly, and there’s a good mix of cafe, dining, options both in the Hotel and nearby.

Clean room, friendly staff and location. Walking distance to restaurants, bars and public transportation if you want to venture out of the city.

The hotel and the room here so nice and clean and very upscale. The staff were very friendly and helpful also. Located very close to the train station and public transportation spots so it was also very conveniently located.

The lobby and restaurants on site are very nice. All the staff were very kind and helpful. However, if you are a woman traveling alone I would NOT recommend this hotel. It is in an area where there are extreme amounts of homeless people on every corner. And unfortunately not respectful homeless people. Ones of drugs that harass you and make you uncomfortable. The rooms are tiny, even for one person, and they are very loud/street facing with people screaming outside and cars and ambulances/police cars constantly driving by.

Great hotel. The location is fantastic - walking distance to Powell's, Voodoo Donuts, and a sh*t ton of great restaurants. The room was clean and simple - comfortable bed, nice shower, very secure. I was on the fourth floor and juuuust above neighboring buildings, so I was able to peep the horizon. I would recommend staying on at least the fourth floor; anything lower and you'll be looking at a brick wall. The hotel is classy hipster vibe with nice young staff. Fun lounge, overpriced drinks, more or less to be expected. The only downside is the lack of on site parking or valet. There's an open air lot just behind the building, and while my car was safe, break-ins apparently do occur. I was low key stressed the whole time I was here that my rental would get broken into. A valet option would really push this place over the top, if only for peace of mind.

The hotel itself was nice BUT the location, in my opinion, was horrible. We've stayed at the Chicago Hoxton and love it so assumed the same for Portland. It is in a poor location...and honestly didn't feel safe.

My Cosy room was truly cozy. Wood panelling and wood accents throughout the hotel give the place a warm inviting feel. Smallish rooms are offset by ample, comfortable space downstairs to work. Loved the art throughout the hotel and rooftop restaurant/bar. Food was good. Staff was friendly. Location is convenient. Only downside is that it sits on the edge of the somewhat sketchy Old Town-Chinatown district, but that’s offset by all the other pluses. I’d stay here again.

Nice hotel, friendly staff but! The area around the hotel is frequented by a large number of homeless drug addicts roaming the area and sleeping in doorways. There were several tented villages nearby. The foul smell generated was very intense. The staff had no corporate appearance such that it wasn’t always clear who were and weren’t staff. We had coffee and pastries for breakfast. Sadly the pasties were stale and had to be returned.

The hotel was excellent. Old school elegant charm with updated amenities. Clean comfortable room with antique styling. Convenient lobby coffee bar. Rooftop tapas bar. The downside would be the nearby environ. Be aware of the significant population of unhoused in neighborhood.

Really wonderful and attentive staff, at all outlets. Especially the crew Lovely Rita! Everyone was very communicative and authentic. You could tell they wanted you to enjoy your stay.

The hotel was unique and cozy. We enjoyed the bars, restaurant, and cafe on site.

This hotel was excellent. The bedding was so soft and soooo comfortable. From the service at valet to check in to the grand opening of their breakfast and bartending downstairs. OH!! And their speakeasy was excellent.

Hotel is very pretty. There is no room service available and some good options for food near by. Hotel coffee shop was closed during stay Friday & Sat. Tequila bar on top was packed on a Sat. Would have liked to know there was no room service available prior to booking. Desk said they are having technical difficulty taking it off site…Homelessness is very present in this area. Front desk staff were very nice and accommodating.

Great deal, really cool interiors, bar/restaurant on the roof is great, convenient location

I booked through hotels.com, and prepaid for my room. I was rather shocked to find out there were additional fees called destination fees that were non-refundable added on at check in. I was then shown to a room where the air conditioner was as loud as a plane engine. When asked for maintenance to look at it I was told that this was a known issue for the last week. Why would they let anyone check into that room if they know that this is a problem? The hotel also has a minimal food and drink options. The lobby coffee bar is only open in the mornings, the rooftop restaurant is only open for dinner, and the bar area which takes up one entire half of the ground floor is only in operation on Thursday Friday and Saturday. For a hotel next to the downtown core, I find this rather shocking.

My actual stay was great! My experience on the rooftop restaurant Tope was not. We had the worst waitress. We asked her if we can move inside cause we were cold outside, she brings us in and sits us off to the side on bar stools not at the actual bar. We ask her for a table and she says she can't when there were plenty of tables open. We ordered food so we wanted a proper table to sit comfortably in. We had to go order our drinks at the bar and get them ourselves. At the end another waitress comes to check on us and see if we still wanted a table, we had finished our meal by then but even she was nicer than our waitress she atleast tried to accommodate us.