Holiday Inn Express & Suites Racine by IHG

Outstanding hotel staff. Very attentive. Very very nice breakfast area would stay here again. Absolutely

pool is small but overall it was great

Everything was fine just the pool was a little too cold

Nice Pool!

The only negative is the pool area is small and no hot tub.

Overall the hotel was a good place to stay. The lobby and breakfast areas were updated and clean. The breakfast selection was good. The elevator and hallway carpets were in need of cleaning. Our bathroom lacked a fan and one of the lights flickered on and off at times. The staff we deal with were all pleasant and professional.

Very clean, well kept, updated property. Staff was very friendly & breakfast was really good. Would definitely stay here again!

First night, room had not been serviced, we were immediately given another room. Hablé was made available for laundry. Detergent was offered. Breakfast was good. Great experience. Needed a room an additional night. Was taken care of immediately. Haven’t been reimbursed the $100 deposit. Just waiting on that.

Convenient to freeway, good hot breakfast offerings, clean hotel, nice amenities, attentive staff. Overall a nice hotel!

We had a great stay this past weekend at the Holiday Inn Express. Staff was super friendly and accomodating. All the amenties you need. Good breakfast. Would definitey stay here again.

Great Service and friendly staff. Very clean

Room was spotless. Everything worked. Staff kind, courteous, exemplary. 3rd time staying there for visiting family and friends and leisure.

Very good breakfast. Very comfortable bed. Room Coffee machine didn’t work. Bathroom had some long hair on the bathtub.

Nice and clean. Safe

The very first thing I noticed upon arrival was how clean this place was. The room was extremely clean. bed was great and I finally had big pillows instead of small ones which I prefer. Your staff was very helpful and pleasant. Overall this hotel would be one I go back to again. Loved it!!

Friendly staff, clean and in a nice area

Overall the hotel was a good place to stay. The lobby and breakfast areas were updated and clean. The breakfast selection was good. The elevator and hallway carpets were in need of cleaning. Our bathroom lacked a fan and one of the lights flickered on and off at times. The staff we deal with were all pleasant and professional.

Holiday Inn was the cleanest hotel I've been to while visiting from Michigan. Staff members(housekeepers, maintenance, front desk and the amazing lady helping with breakfast)amazing and helpful! I will most definitely be back.

Very clean, well kept, updated property. Staff was very friendly & breakfast was really good. Would definitely stay here again!

Overnight stay, room was clean, breakfast was standard, but well stocked. Overall pleasant stay

This property seems to be very up to date with a new feel. The shower was noteworthy, roomy and clean with soap/shampoo/conditioner included. Very satisfied with our stay and would definitely stay again.

Property was nice and clean. Felt safe. Thermostat did not send signal to PTAC my room was SO warm. Even after turning off the system it woukd still cycle on and blow hot air into my room. Otherwise great.

You can hear everything through the walls and the staff doesn’t seem to be around much

Holiday Inn was excellent. Quite, room was great,comfortable beds.

Roll in shower

AC was not functional and front desk let me know no maintenance was available for the night.

Bed is high so getting in with bad hips was very difficult. Pillows were much too soft.

Had a great overnight stay at this hotel! Check in was a breeze and the hotel staff were very friendly and helpful. I loved how they were invested in their guests visit (ie. decorated the lobby to celebrate various local graduations, etc). The room was clean, comfortable and spacious. Breakfast had a wide variety of options. Overall, we had a great stay and will save this hotel for future visits!

The deadbolt on the door did not adequately close. Why were there two thermostats in the room?

Loved the bed and the bathroom it was perfect

Outstanding hotel staff. Very attentive. Very very nice breakfast area would stay here again. Absolutely

This was my second stay in two weeks. Everything was great this time around. Staff is wonderful and if you do experience any issues Management goes above and beyond to make it right.

The hotel was great, but the person at check in was not friendly at all. I don’t think she looked up from the computer, and it seemed like we were annoying her by checking in. The rest of the staff was great.

For the most part this was a pleasant stay. However the lady working the desk told us we had to leave the lobby at 11. She was very rude about it. No very good

AC was not functional and front desk let me know no maintenance was available for the night.

Friendly Staff VERY CLEAN helped us a lot with directions breakfast was Awesome! Coffee was Awesome! also told us to eat at great tasting places

I had booked a stay at this hotel for a wedding I was attending nearby. The hotel was recommended to me by the bride and groom themselves and as a full-time college graduate student, it was my cheapest option. When I booked the hotel I mistakenly booked for the incorrect dates, I immediately noticed and called the hotel. I spoke to Kristin who was EXTREMELY helpful and kind. She said she would change the dates no problem and gave me a confirmation number and assured me no issues would arise at my arrival because she would be working. Well, when i arrived I was greeted by Patricia who wasn’t the kindest, she told me I had to call Expedia to change my booking because she couldn’t do anything for me. While I am aware the dates were my mistake I was assured it would be alright and when I mentioned this to her she said “Yeah…no”. Why was I not informed prior to check-in? On top of all of this a charge upwards of $50 was added to my stay. As I mentioned I am a college student, but I had no other choice; I couldn’t sleep on the street!? This amount of money may seem small, but it actually makes a large difference. For this inconvenience I was gifted a drink and snack from the market… I am sooo unhappy with my experience! The manager or whoever can feel free to contact me about this situation. I was already late to the wedding coming from school and this didn’t help, so embarrassing!

Had a great overnight stay at this hotel! Check in was a breeze and the hotel staff were very friendly and helpful. I loved how they were invested in their guests visit (ie. decorated the lobby to celebrate various local graduations, etc). The room was clean, comfortable and spacious. Breakfast had a wide variety of options. Overall, we had a great stay and will save this hotel for future visits!

Everything thing was great. Would've give 5 stars in all categories but the first shift desk attendant/agent should not have a customer facing position. (Or she just had two bad days). She was not friendly and made you feel that any question asked was an inconvenience. All of the other staff were wonderful.

I loved our stayed the only thing that we didn't like was how rude our front end service receptionist was.If not It would've been a 5 star!!! She needs better customer service training.

Location

Holiday Inn was excellent. Quite, room was great,comfortable beds.

Quite but close.

Nice and clean. Safe

Friendly staff, clean and in a nice area

Great convenience

Convenient to freeway, good hot breakfast offerings, clean hotel, nice amenities, attentive staff. Overall a nice hotel!

Staff was one of the friendliest we have encountered. My grandkids loved it. Wanted to move in. Breakfast was top notch.

Beautiful, clean, great service and many amenities. Seems like it is very new. Their free breakfast was awesome and everything was fresh, filled and ready while the lady working it greeted people and kept her eye on everything!! Well run!

Friendly Staff VERY CLEAN helped us a lot with directions breakfast was Awesome! Coffee was Awesome! also told us to eat at great tasting places

my husband and I wanted an alone time away from all the hustle. We will be using the Holiday Inn Express again and again. we loved the pillows and want to buy some for home. the room was clean. the front desk was very friendly and the breakfast was good.

Entire stay very pleasant. Breakfast was good and hot.

Had a great overnight stay at this hotel! Check in was a breeze and the hotel staff were very friendly and helpful. I loved how they were invested in their guests visit (ie. decorated the lobby to celebrate various local graduations, etc). The room was clean, comfortable and spacious. Breakfast had a wide variety of options. Overall, we had a great stay and will save this hotel for future visits!

Staff was very friendly. Breakfast was awesome!

Very clean, well kept, updated property. Staff was very friendly & breakfast was really good. Would definitely stay here again!

Convenient to freeway, good hot breakfast offerings, clean hotel, nice amenities, attentive staff. Overall a nice hotel!

Overnight stay, room was clean, breakfast was standard, but well stocked. Overall pleasant stay