Harmon House - Hotel & Spa

Muchos ruidos en las tuberias. Colchon y almohadas muy incómodas.

It said on hotels.com that they had a gym and a spa for their guests. The cost for the spa was 35 euro, but it was no info that you had to pay 35 euro for the gym. I talked with the manager and informed her about the text on hotels.com, that it was no information about the cost for the gym. I booked this hotel only because they had a large gym I could use. The manager told me that she new about the "problem" and that she had informed Expedia about it. So after a long discussion where I believed I had the right to use the gym (free of charge) the manager did not agree and would not let me use it for free..... And just to top off the bad service, the next morning there was no hot water in the shower. I let the water run for 30 minutes. Tried calling the reception, no answer. So it ended up being a very cold shower that morning. At checkout, there was a cheerful girl who had only one excuse, she had just started work.

The rooms were amazing. It was spacious, good lighting for makeup, large tv with Netflix etc. highly recommend!

Hôtel super, personnel très accueillant et très agréable

Room and location were great, nice and quiet and a short walk to the city centre and plenty of places to eat round about. Major downpoint for me is that it was advertised with a gym, swimming pool, spa etc. To get access to these you had to pay €35 per person, any other hotel I have stayed in this is all included. On the first morning the lights in the room turned on just before 6am, when we asked at reception about this we were told this is what happens which we found odd. We were later told its a security feature if the room is too dark then if the sensors pick up movement the lights turn on. Weirdly this didn't happen again for the rest of the stay so not sure what was going on. Overall, staff that we spoke to were very friendly and helpful. Hotel is worth staying in and enjoyed our stay.