Name: Home2 Suites by Hilton San Antonio Riverwalk, TX
Address: 114 Soledad, San Antonio, Condado de Bexar, US
Price range: 131 US$–255 US$ per night
Rating: 8.77

Opiniones de los huéspedes

En Home2 Suites by Hilton San Antonio Riverwalk, TX, los huéspedes elogian constantemente la ubicación accesible a pie en el River Walk, las espaciosas habitaciones tipo suite y el amable personal, mientras que las preocupaciones recurrentes incluyen el estacionamiento de valet obligatorio y costoso, la piscina pequeña y concurrida, y el ruido ocasional de la calle.

El desayuno es ampliamente considerado como bueno, con estaciones de waffles y variedad, aunque en las horas pico la sala se calienta, los asientos se llenan y el reabastecimiento puede ser lento. Muchos describen la propiedad como muy limpia, pero una minoría informó sobre deficiencias en el servicio de limpieza o problemas de mantenimiento, y algunos mencionaron plagas o problemas de limpieza de la piscina. Varios huéspedes tuvieron dificultades con discrepancias en el tipo de habitación o vista, especialmente las reservas de cabañas y vistas al río, además de puertas correderas del baño que carecen de privacidad y Wi‑Fi ocasionalmente débil. En general, espere una estadía práctica, tipo suite, bien adaptada para explorar el centro de la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina estilo terraza es pintoresca pero pequeña y puede sentirse concurrida; algunos huéspedes notaron inconsistencias en la limpieza. El estacionamiento es solo con valet, descrito frecuentemente como costoso y lento en las horas pico; hay lavandería de monedas y un gimnasio decente disponible.

Reseñas de huéspedes relacionadas

6

Tasha

17 may 2025

·

Se alojó 4 noches

Valet Parking, parking across street was expensive. We parked in a parking garage down the street for flat rate $10 a day. Beds & pillows were not comfortable. Pool was nice especially for toddlers. Breakfast was decent, a different variety every morning. Housekeeping refreshed our room daily.

10

Cindy

9 ago 2024

·

Se alojó 7 noches

It was the perfect 2 week stay. Free breakfast. Not just eggs and coffee, everyday they had something a little different. The self parking is kind of expensive ($25 every time you exit) but it’s right across the street. You can Valet for $40 a day and go in an out as many times as needed for the same $40. Hours day access to the river walk. They have a washer and dryer for only $1.50 each inside the fitness center. This was so convenient considering I was there with my 4 kids for an entire week. Highly recommend this place for families. I got the 2 queen bed with sofa bed option. It also had a small kitchen. Room was spacious.

8

Orquidia

11 ago 2025

·

Se alojó 2 noches

getting valet help on during sunday morning check out took very long, chaotic scene

10

Gloria Jean

19 jun 2025

·

Se alojó 4 noches

The gas lights were not working and had tape over them. Then they were dug out and dirt left all over the patio by the pool. Also the pool was not very clean.

6

Samantha

3 ago 2025

·

Se alojó 2 noches

We liked that fact that it was right on the river walk, and the staff was amazing, but the parking for valet was horrible not enough space for parking, the pool area was too small and the breakfast area was beautiful put it was hot, the beds were so hard and uncomfortable.i wouldn't stay there again.

6

Patricia

27 jun 2025

·

Se alojó 3 noches

It was ok, but the Valet took 40 minutes to get our car. Also, you had to pay the Valet before they would release your car the first time. I get it but usually you pay after. The food selection was a little limited at breakfast and also I don’t like that the chefs get paid very little for what they do

10

Mauricio Moreno

27 ago 2025

·

Se alojó 5 noches

Hotel is nice, the valet parking is expensive y very slow, I understand is not part of the hotel, but still impacts your stay.

8

Robin

18 jul 2025

·

Se alojó 3 noches

Nice property. Clean and safe. Great for families. Pool too small to accommodate many guests.

10

Robert

31 jul 2025

·

Se alojó 1 noche

Everything was great except for parking. Valet overnight for $60.00 plus taxes and fees is pretty high.

10

Randall

2 dic 2024

·

Se alojó 3 noches

The Home2 Suites by Hilton on the Riverwalk in San Antonio, TX was perfect in every way. The hotel is clean and well maintained, the location is perfect for visiting the Riverwalk area, and the room had everything we needed. Our room had a balcony overlooking the Riverwalk, a fully stocked kitchenette, and breakfast was provided. There is a small laundry room near the gym and pool. The Riverwalk is accessible from the hotel. Valet parking is expensive but there is a large, clean, inexpensive parking garage 1 block West ($10/night 2024).

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Limpieza

Muchas reseñas elogian las habitaciones y los espacios públicos muy limpios, pero la retroalimentación es inconsistente. Una minoría informó sobre omisiones en el servicio de limpieza (sábanas manchadas, pisos sucios), plagas y problemas ocasionales de mantenimiento de la piscina o del área.

Reseñas de huéspedes relacionadas

2

Hector

19 oct 2025

·

Se alojó 2 noches

Rude staff, terrible customer service! Roaches in room!

4

Jennifer

25 jun 2024

·

Se alojó 2 noches

We found 2 small roaches and 1 big roach

2

Elizabeth

16 ago 2025

·

Se alojó 4 noches

Sheets had blood and bathroom had feces (poo) on the wall .

4

Laurie

3 nov 2024

·

Se alojó 3 noches

The decorative trees in the sidewalk were unsafe. They have grates around them with a deep gap all around the tree. I fell in the gap and had to grab on to the tree as I was falling down. Instead of the valets coming to my aid they laughed. Someone walking by came running and helped me up. Very unprofessional by far. Then when taking a shower the water did not drain well at all. I unscrewed the stopper and there was enough hair in there which was the size of a small rat. Very unacceptable. It hadn't been looked at for quite some time. I did take a picture and show the manager she was very apologetic. I also told her what happened with my fall as well. I was badly bruised in multiple places. Luckily I did not break anything. The mattresses really could use an upgrade. I could feel the springs in the mattress. This is a shared property so there are two separate breakfast spots. The other hotel name had way more options for breakfast which was very surprising. If I was going to stay on the Riverwalk again I would stay closer to the many restaurants and the Riverwalk Mall as our Hotel was quite a walk from where the action was.

4

Patrice Kay

10 ago 2025

·

Se alojó 5 noches

Clumps of eye lashes in the bed and the floors were not clean. Had to ask for clean towels and they never vacuumed or cleaned in 5 days. The pool is super tiny and only could accommodate a few families and so we were unable to use the pool. Really bad homeless problem in front of hotel. On a good note the staff were all amazing.

10

gloria

27 ago 2025

·

Se alojó 2 noches

This hotel was very clean. Love the breakfast and the pool was also very clean. Everyone was so nice and friendly. I truly felt welcomed

8

Robert

22 jul 2024

·

Se alojó 2 noches

The shower head would not stop dripping. Lots of fecal matter was on the wall by the river walk elevator.

10

Damon Pardon

22 ago 2025

·

Se alojó 12 noches

Very clean, safe, pleasant, enjoyable place to stay.

10

Ellen

7 nov 2025

·

Se alojó 2 noches

Excellent and friendly staff. The housekeepers were exceptional. The spoke to when we saw and always asked if we needed anything! Cleanest room I have had at a hotel.

6

Christina

7 jul 2025

·

Se alojó 3 noches

The room we stayed it was dirty. The floors weren’t mopped. The ceilings were water damaged and areas where the breakfast was had roped off areas and just looked disheveled. The free breakfast itself was nauseating. The only edible item was some of the baked goods and the waffles. I enjoyed the coffee and the safety of having to use your key to use the elevator but overall I wouldn’t stay here again.

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Habitaciones

Las suites son espaciosas, con cocinetas y distribuciones cómodas, pero varios mencionan el ruido de la calle y los camiones de basura, colchones duros y puertas correderas de baño sin cerraduras. Algunos huéspedes experimentaron problemas con el Wi‑Fi o no recibieron las vistas o el acceso a cabañas reservados como se esperaba.

Reseñas de huéspedes relacionadas

8

Heather

15 jun 2025

·

Se alojó 2 noches

Location was great, quieter side of the Riverwalk. Beds and pillows were awful (mattresses are very hard and pillows are flat). The pool area has caution tape over what used to be palm trees (from the photos). There are lights and wires and I think it would be nice to have something else there instead of caution tape. The breakfast was okay, could be improved. The other side for the other hotel had a way better breakfast but it’s a shared space. The actual room was spacious and clean. We stayed in the cabana rooms right by the pool. If you book it please note you cannot get to the pool from your room, you have to go back in the hotel and out another door to get to the pool.

10

maria

13 jul 2024

·

Se alojó 1 noche

We really like this hotel however our bathroom door wouldn’t close all the way it had a big gap where you could see through. I called for maintenance I believe they came and fix part but still had a gap not sure what it was or if that’s how it was supposed to be. Super uncomfortable since we were with another couple and you could see through the gap.over all the property is really nice everyone was very attentive.definitely recommend if no door issues.

10

Veronica

28 abr 2025

·

Se alojó 3 noches

I loved my stay! The staff were very nice and helpful. I rented the room with the Cabana and was expecting to have access to the pool directly. That wasn’t the case, you still had to walk around to get in the pool area. Wasn’t a big deal, just want people who are considering that option to know.

8

Mirabelle

4 ago 2025

·

Se alojó 2 noches

Disliked the dripping water even after the shower was turned off. The car noises from the street at night were bothersome. There was a high parking fee and no self-parking available.

10

Alice

22 ago 2025

·

Se alojó 1 noche

DeMarcus was awesome at the front desk. The room was nice, clean and spacious. We had a great balcony room. I would definitely stay again.

10

Martin

5 jun 2025

·

Se alojó 3 noches

We had a nice room with a river view. It was nice and clean and big! The only thing that we did not like is that the bathroom doors slide and they do not have a lock. Otherwise everything was great!

6

Shivkumar

4 dic 2024

·

Se alojó 1 noche

We checked into a nice roomy room but the AC/Heat wasn't working. The staff was nice to give us another room but this could have been checked earlier.

6

debby

26 may 2025

·

Se alojó 1 noche

The beds were uncomfortable and the pillows were almost flat

10

Scgt**

23 jul 2025

·

Se alojó 3 noches

Rooms were nice. Not a great view but the rooms were well equipped with fridge, microwave,dishwasher, and all utensils.

6

Cortney

21 oct 2024

·

Se alojó 5 noches

The hotel itself was very clean and breakfast offered in the morning was fantastic. We were supposed to have a room overlooking River Walk but instead got to look at the street… The area around the hotel itself is very sketchy and under construction. Parking was very difficult and only pay to park and valet was delayed in the morning so give yourself extra time. The worst part was 3 of the 5 nights we stayed I was woken up at 4am by garbage trucks emptying the dumpsters!

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Servicio

El personal es descrito frecuentemente como amable y servicial en la recepción y el servicio de limpieza. Sin embargo, las respuestas a las solicitudes y la coordinación de reservas de terceros y los horarios de valet pueden ser desiguales.

Reseñas de huéspedes relacionadas

8

Orquidia

11 ago 2025

·

Se alojó 2 noches

getting valet help on during sunday morning check out took very long, chaotic scene

6

Stephanie

20 nov 2024

·

Se alojó 2 noches

Place was in a food locations and rooms were large and clean. Breakfast was nothing special but was included in the price and convenient. There is no parking on site so you have to valet, which is 40 dollars a day. They ask that you call them 20 min in advanced to get your car ready. Unfortunately they are clearly not well staffed and even calling ahead it took between 30 min to an hour to get your car. Not reasonable and unacceptable for businesses travelers like me dependent on the vehicle to get to meetings. If not planning on using a car then this is an affordable place to stay in a great part of town and accessible to the riverwalk. If driving, look elsewhere as their timelines for getting your car are just atrocious.

10

Melissa

26 jun 2025

·

Se alojó 3 noches

Demarcus was so accommodating and friendly! He was our favorite concierge! This place was nice and clean, had a GREAT breakfast, and was in a very convenient location. Would stay again for sure!

10

Krista

2 ago 2025

·

Se alojó 4 noches

The front desk staff were extremely helpful. If they didn’t know the answer, they would find it. Our room was huge, clean and comfortable. We used all of the amenities that were offered. The breakfast was a little chaotic and could have a better layout to help cut down on congestion. Overall we loved this hotel and would stay here again in the future.

2

Emily

20 jul 2025

·

Se alojó 2 noches

The hotel stay was horrible, and I wouldn't stay here again! When we arrived to our room, it was mediocore, not what you'd expect and it didn't have enough towels or washclothes for our family of 5. When I recieved a text asking about how things were going and if we needed anything, I asked for more towels and washclothes, and for the soap dispenser to be refilled. It was completely empty upon arrival. 0 RESPONSE, our entire 2-night, stay. The breakfast was disgusting, the server was MIA most of the time, and when she was there, not friendly. I asked if they had water, she told me no, I have to walk to the other hotel's breakfast buffet to get water. Laughable! Home2 Suites by Hilton doesn't have water, pitchers, or water bottles to serve it's guests? What a joke! Later on that day we came back to our room, as our visit was 2 nights, the maid, what an even bigger joke! She half a** cleaned our room, its like she started, but then gave up, because nothing was refilled, still no soap, 1 of the 2 beds was made, and the garbages were full! The pool was VERY small, and if you do go there, be careful, as the tiles around the pool are very loose. It could be to allow for the overflow of water to spill in to, but nonetheless, its a lawsuit waiting to happen, as it's a matter of when, someone slips and bumps their head or falls on the slippery, uneven, and unlevel cement tiles. DO NOT stay here. On top of it, keep in mind valet is $50 per overnight, across the street, $35.

8

mitchell

31 oct 2024

·

Se alojó 2 noches

I don't want to give a review about the property . I want to review expedia. The hotel did not have my reservation, but knew that I had booked thru expedia, so they found me a room. I paid extra for a balcony room, alas that was not available, supposely I got my refund, will have to check. There needs to be a more concise way for expedia to verify rooms when booking thru them. Almost was a fiasco.

10

Erica

17 feb 2025

·

Se alojó 2 noches

When I checked in I couldn’t find my ID and the receptionist helped me out by advising me to add my husband, also they were willing to see my Work ID to help, after we changed the name to my husband I found my ID and they were very happy. Great service

10

Gloria

17 feb 2025

·

Se alojó 1 noche

Highly recommend. The suite was clean and the bathroom was well stocked and spotless - kudos to the housekeeping staff! Very pleased with the valet staff, they provided excellent customer service - Thank you! Check in/out was quick and pleasant. Will definitely return.

10

Jacqueline

9 dic 2024

·

Se alojó 5 noches

Everyone and everything was exceptional. Destiny started our trip off right by working her magic to get us in our room on time. The breakfast staff was beyond amazing with their attention to detail and spectacular cleanliness. The housekeeping was very attentive and helpful. Overall, I couldn't be more pleased with our stay.

4

David

31 may 2025

·

Se alojó 5 noches

We liked the balcony, the view, and being close to the Riverwalk. First night was in very noisy room from 2 am to 6 am from outside. Had to beg for new room on quiet side and had to beg for that first night reimbursement for not being able to sleep. Some staff (Marcus)were helpful, but one manager Anthony was not. He promised to help us with refund for that first night, but did not do it. The pool was built over the Breakfast area and leaks. Not sure we would ever stay at this hotel again.

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Ubicación

Ubicado directamente en el River Walk, con fácil acceso a pie al Alamo, Market Square y restaurantes del centro. Algunos huéspedes notaron obras de construcción, ruido de la calle y personas sin hogar visibles alrededor de la propiedad.

Reseñas de huéspedes relacionadas

10

Cristina

8 jul 2025

·

Se alojó 2 noches

The walking distance to the Alamo and the river walk was awesome.

8

Bruce

30 may 2025

·

Se alojó 2 noches

On the Riverwalk. Not a fancy property, but nice and clean. It looks like the are doing some upgrades. Great place for a family trying to watch budget. Walking distance to Alamo and other historic places.

8

Andrew

28 ago 2024

·

Se alojó 2 noches

Great location adjacent to riverwalk. Close to dining and shopping. Uncomfortable number of homeless people.

8

Sue

27 oct 2025

·

Se alojó 4 noches

The location of this hotel is absolutely perfect!!! You're right on the River Walk and easy to walk to numerous restaurants, bars and shopping. The only thing I wasn't a fan of was the $50 a day parking. Sadly it cost us more to park our car than it was to rent the car for our stay. I know it's part of staying in cities, but I wish the hotel would work something out different for parking. Again - great location though!!

10

Michael

30 ago 2025

·

Se alojó 4 noches

They are midst of updating the downtown so there was a lot of construction, construction dust, noise but it's going to be awesome when we get it done.

8

Gary

5 sept 2024

·

Se alojó 3 noches

Our room was very nice. Hotel was great. Every city battles homeless issues. Men were urinating on the street and people with mental illness were acting erratically as we would walk in the downtown areas.

10

Kristi

24 jul 2025

·

Se alojó 6 noches

Definitely would stay here again. Clean hotel, free breakfast and right in the middle of downtown on the Riverwalk.

10

Clinton Gladden

24 jul 2025

·

Se alojó 2 noches

Close proximity to the Riverwalk and various food locations

8

Angela

23 jul 2025

·

Se alojó 4 noches

Location is great if you are there for the Riverwalk literally steps outside door.. rooms and common areas show some age and wear and tear but nothing to deter you from booking here.. everything was clean and spacious.. the breakfast area layout is a little confusing but they had a nice variety of food ..the property has no parking but there is a parking garage right across the street for around $30 a day.. lots of Restaurants and Convenience shops that are within walking distance on Street level of Hotel not just on The Riverwalk .. Hotel staff was ok .. overall a nice stay would definitely recommend

10

pamela

14 oct 2025

·

Se alojó 2 noches

Great location; we walked everywhere.

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Comida

El desayuno es generalmente apreciado por su variedad y waffles, pero puede estar abarrotado, caluroso y lento para reponerse; la calidad es inconsistente según los días. Ocasionalmente se critican los asientos y las condiciones del área de comedor.

Reseñas de huéspedes relacionadas

8

Emily

15 oct 2025

·

Se alojó 3 noches

Food was good. Often dishes were out and needing replenishment.

4

Christine

16 ago 2025

·

Se alojó 1 noche

The breakfast area is worn , chairs are ripped and it is HOT in there all the time!! They refuse to let you check in even 30 min early without charging you. They only give you 2 bottles of water at check in . Overall I would not recommend this hotel.

10

Alicia

18 ago 2025

·

Se alojó 2 noches

The breakfast bar was AMAZING! So many choices and good quality food. The service was also AMAZING! I would highly recommend this hotel.

10

Deborah

2 jun 2025

·

Se alojó 2 noches

Stay was great for the most part. The pool towels were very small and the breakfast was a bit lacking. Not a fan of the valet, they left my car in the street on, unlocked and we had to hunt down the valet to get the keys. Other than that, it was a very nice experience.

10

Sara

24 dic 2024

·

Se alojó 4 noches

My family and I came for a quick Christmas vibes getaway and everything was so wonderful! Super friendly staff, beautiful clean hotel and room. Breakfast was delicious! Location was very convenient to a lot and a door away to the Riverwalk! Definitely staying there again for future San Antonio visits

8

Jessica

27 may 2025

·

Se alojó 1 noche

We loved the location and the room size. Everything was clean as well, which we really appreciated. The only complaints were that the shower water would never get hot. We got it to get like warm and that was about it- so the showers were quick! During breakfast, it was packed. We waited twenty minutes to make a waffle. My only suggestion would be to maybe spread the breakfast area out a bit more and add a couple more waffle makers. Other than that, everything was great and we would def stay again.

10

Debby

10 nov 2024

·

Se alojó 2 noches

Everything & Everyone was very friendly except for the Breakfast. It was yuck. Everything was yuck. All items that should have been cold was warm & everything that should have warm was cold. The orange juice was way too warm. YUCK. The people back there were not very friendly for sure. Not helpful at all. Thank you. The front desk was fabulous & so helpful.

10

Rachel

22 jul 2025

·

Se alojó 1 noche

Room was clean and plenty of room for our group on our trip! Just what we needed! Breakfast was great too!

8

Karol

25 dic 2024

·

Se alojó 2 noches

Close to everything. The hot breakfast options are limited and the staff does not refill fast enough. It gets super packed as well. Also, they don’t clean up after guest so the tables are dirty and guest are piling their trash. That’s my only complaint.

8

Michael

9 nov 2024

·

Se alojó 5 noches

Friendly staff and clean rooms. Breakfast was good.

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Mes	Precio medio
enero	142 US$
febrero	189 US$
marzo	198 US$
abril	182 US$
mayo	153 US$
junio	171 US$
julio	160 US$
agosto	143 US$
septiembre	163 US$
octubre	171 US$
noviembre	137 US$
diciembre	164 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $200	22 $255	23 $202	24 $202
25 $143	26 $143	27 $143	28 $143	29 $143	30 $165	31 $202

DO	LU	MA	MI	JU	VI	SA
1 $131	2 $131	3 $131	4 $131	5 $131	6 $178	7 $178
8 $131	9 $131	10 $131	11 $131	12 $131	13 $172	14 $165
15 $131	16 $131	17 $131	18 $131	19 $131	20 $171	21 $175
22 $131	23 $131	24 $131	25 $131	26 $131	27 $171	28 $171
29 $131	30 $131

Home2 Suites by Hilton San Antonio Riverwalk, TX

Precios para Home2 Suites by Hilton San Antonio Riverwalk, TX

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio, 2 camas de matrimonio, accesible para personas con discapacidad (Hearing, Cabana)

Estudio, 2 camas de matrimonio, accesible para personas con discapacidad (Roll-In Shower)

Habitación, 1 cama de matrimonio, balcón (River View)

Estudio, 2 camas de matrimonio, accesible para personas con discapacidad (Mobility & Hearing)

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Hearing, River View)

Estudio, 1 cama de matrimonio, accesible para personas con discapacidad (Hearing)

Estudio, 2 camas de matrimonio, vistas al río

Estudio, 1 cama de matrimonio, no fumadores

Estudio, 2 camas de matrimonio (Cabana)

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad, balcón (River View)

Estudio, 2 camas de matrimonio, no fumadores

Estudio, 2 camas de matrimonio, accesible para personas con discapacidad (Hearing)

Estudio, 2 camas de matrimonio, accesible para personas con discapacidad, bañera (Cabana)

Reseñas de los huéspedes sobre Home2 Suites by Hilton San Antonio Riverwalk, TX

Opiniones de los huéspedes

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Instrucciones para la entrada

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