Imperia Hôtel et Suites Boucherville

Parfait pour mes besoins, propre et confortable, et borne de recharge pour mon véhicule électrique. Facile d'accès et tranquille.

Was nice to have free parking! The staff was overall nice. The hotel looked very clean and well conditioned. However, the pool had a bit of mold at the bottom? Maybe it wasn’t mold, but there were quite a lot of dark green spots at the bottom, which didn’t make it very appealing to swim in. Overall this hotel was very nice.

Bel hotel très propre avec borne électrique de recharge qui fonctionnait bien!

Piscine intérieure à seulement 72 degré. Personnel de la réception toujours en arrière. Positif peu bruyant.

Le gym est petit, ce qui fait en sorte que nous ne pouvons pas nous entrainer plusieurs en même temps.

Manque clairement de stationnement pour pouvoir mettre sa voiture. C'est pas normal de devoir se stationner au Tim Horton et de devoir aller déplacer sa voiture à minuit pour la mettre dans le stationnement de l'hôtel

Noce pool and sauna and super clean

The sauna was under repair Otherwise helpful staff and clean rooms / facilities

free parking included

L’hôtel offre un cadre agréable, avec un personnel courtois. La chambre était correcte, confortable, mais nous avons remarqué des saletés sur le côté du matelas. L’emplacement est pratique, surtout pour accéder aux boutiques ou à l’autoroute 20 à proximité. Le point négatif qui nous a le plus frappé est l’accès à la piscine qui ne fonctionne pas avec la carte de chambre. On doit se référer au réceptionniste qui vient nous ouvrir la porte. On se retrouve donc à faire la file en maillot de bain, avec les clients et devant la porte d’entrée. Lorsque vient enfin notre tour de se faire servir, nous suivons l’employé à travers les longs corridors qui nous font défiler devant le restaurant, le bar ainsi que la salle de réception. Situation très peu pratique et embarrassante. En résumé, un bon hôtel pour un court séjour, bien qu’il y ait des petits détails qui pourraient être améliorés pour rendre l’expérience encore plus agréable.

La chambre était impeccable, le personnel courtois

The place was nothing of value for what was being offered, breakfast was very expensive considering the food options and you are “nickel and dimed” for everything in the room. Our room was never serviced with clean linen or towels throughout our stay.

La chambre en général est très bien, mais étant asthmatique et avec mon bebe de 3ans , mettons que le tapis laisse a désirer !! Poussière, poils sur le tapis cest pas très propre et idéale pour bien respirer !

Housekeeping every 3 days was disappointing

One towel was dirty and stained but everything else was good

très propre

Check in was simple and quick, staff was very courteous, helpful and professional. Room was very clean and comfortable. Had an issue with the ac in the room but staff was prompt to solve the issue. Pool area and gym were very nice.

First room we checked into had blood stained sheets on the pull out couch and door not even latched when we found it. Upgraded to a suite and upon entry, the bed was unmade, food on the floor, couch messed up, wet towels on floor of the bathroom and dirty diapers in the garbage. Provided complimentary buffet breakfast for the trouble. Buffet was limited and food quality not the greatest.

Le tapis de bain était sale. Emprunte de doigts sur la porte de salle de bain, draps contour troué. Super bruyant ! Pour le prix ont est VRAIMENT déçu on voilait quelque chose de bien avec les enfants…

Staff were friendly and accommodating. Peaceful and clean.

Only issue was the 2nd set of curtains. Mine only had half of it and it couldn’t cover the white one properly, therefore all the sunlight seeped through in the mornings

The staff was very nice and helpful when we checked in. The room has nice view, clean and spacious!

The room this time smell Musky and humide. This is the first time I have a room at this hôtel that smells like this. The other stays were a lot better. There was a lot of noise also from the hallway and the truckers outside of the hotels

Room was a tad small, however, the bed was so comfortable and the bathroom was very spacious!

J’ai apprécié la tranquillité des lieux, la propreté ainsi que le système d’air climatisé très efficace.

Room was great, ac was a bit noisy but not preventing sleep. Good d'thing is we don't hear the highway too much

Over all property was acceptable. Staff were polite and efficient. There was a issue with the room they allocated to me. The reception gave me the key to an occupied room! The staff was surprised when I came back carrying all my language down to get a key to a room that I can occupy!!! It made me think twice about security procedure and provisions of the place. For a shift worker the black out curtains are essential unfortunately there was non in my room and it was an east facing room so I had glorious sun in my room from 5 am and no resources to stop it plenty sleepless early morning. Otherwise property was clean and mattress was comfortable. Pillows had nothing to write home about, quite small and hard on my neck. Bathroom facility were well up dated and clean and had most amenity needed for a comfortable modern bathroom and was spacious.

even they changed my room but its very noisy condionner sound trucks not a good isolation

Rooms are small but brand new with nice mini bar. Bed is comfortable!

I was alone so i spent time watching tv. It was the hockey playoffs and the tv guide was out of sorts. Didnt have CBC to watch the game in english. The guide was not accurate at all and not one movie channel of sorts. Heres the kicker, the tv in the lobby had CBC and played the game on english but not in the hotel rooms? Besides the tv issue all else was fime.

Excellent service from the manager on site! He helped us out when our car broke down after we had checked out and even tried to help us jump start it! We really appreciated how he took the time to help us out after our stay was done! Thank you so much again!

We stayed at Impéria for 1 night in March. We checked in quite late and we were checked in by Mohammed. He was a gem! So sweet and pleasant and had a genuine smile on his face. Our room was ready for us and perfect. So clean! We were also checked out by Mohammed and he is just amazing. We love staying at Impéria and will surely be back! 10/10!! The rooms are clean and parking is free which is amazing!

Il navais supposément pas notre réservation que javais fait avec hotel.com ....il a fallu gérer au bout de 20 min dire vous l'avez pas pt on géra ca plus tard es ce que lhotel est plein ?!!? Je vois pas pourquoi l'initiative n'est pas venu a base de l'employé...on a fait 4h de route en moto on avais réserver on a pas le goût de passer 30 min dans le lobby à gérer ca ....même chose le lendemain 20 min check out ....nous dise quil nous facture t'en parcequil non pas notre réservations avec hotel alors que je leur montre la veille et le matin que c'est toujours actif ....on nous charge un montant over en me disant que c les tx ...je leur montre non mon montant est avec taxe 182 ...on me dit que dans ce cas cest les déjeuner que nous ne sommes pas allez ...fallu confirmer avec la serveuse quon avais pas dejeuner mais juste acheté 2 mimosa sur place on nous a alors enlever ses frais .....la porte de notre chambre ne barrais meme pas le sauna hors d'usage...la pomme de douche qui tien a peine ...nous on fait le prix que j'avais sur booking , aucun désoler , excuse ou autre pour ne pas avoir notre reservation dans le systeme, nous on juste tlt dit que ma réservation étais canceller alors que je leur montrais que javais confirmation la veille et quelle étais belle et bien active au moment meme ...a commencé on aurais juste du allez ailleur ! ...très bon service parcontre de la fille du soir et du matin au restaurant ..pourtant hotel.com confirme lavoir active

Front staff was amazing! Very helpful. Gave us the names and addresses of 2 parks when we said we wanted someplace to walk. Both parks were beautiful.

Good Property, Hospitality can be way better. Check-in issues - The staff was unable to do a seamless check-in, as the booking was made through Expedia. It took them about half hour to locate the booking, and provide the room. Expedia booking mentions Bathrobes, the staff did not provide them even after requesting the staff. The A/C was not controllable. Mjnimal Toiletries- No Shower Cap, No Glasses, No Drinking Water. No extra Towels, etc.

Check in was simple and quick, staff was very courteous, helpful and professional. Room was very clean and comfortable. Had an issue with the ac in the room but staff was prompt to solve the issue. Pool area and gym were very nice.

First room we checked into had blood stained sheets on the pull out couch and door not even latched when we found it. Upgraded to a suite and upon entry, the bed was unmade, food on the floor, couch messed up, wet towels on floor of the bathroom and dirty diapers in the garbage. Provided complimentary buffet breakfast for the trouble. Buffet was limited and food quality not the greatest.

Le Personnel à l’arrivée fut exemplaire. Un super merci pour son service.

Room service never cleaned once during our stay. We barely had anywhere to throw away our trash, the garbage cans where so small. The staff where very friendly though, we didnt speek much french and they still where able to communicate well enough.

Should have mentioned about the security deposits that needs to be done by credit otherwise mention the correct amount of security deposit to be paid by debit. It was a big inconvenience for us on our arrival.

Great location to work. Tim Hortons next door!

Travelling for work, the proximity of the property from work is the main factor in selecting the property. Located in an industrial park close to the highway makes it a bit noisy though.

This was a perfect locale for me. Less than 10 minutes from my meeting location. The hotel was clean, with a large room that was set up for us business travelers (long desk, lots of plugs, etc). The hotel was in an industrial area with an on site dining, and Tim Horton's next door. No other restaurants within walking distance and the street was not conducive to walking/running.

Comfortable, quiet, great location!

Good location and nice surroundings

Proche de Montreal 20 min

Great spot for flight to and from St-Hubert airport.

Excellent, easliy accessible location by Highway 20 just outside Montreal. Quick and easy check-in, clean room with comfortable bed.

Very clean property, staff were very friendly and helpful. The Gym and pool was very small though, and it was in a bit of an inconvenient area. There was nothing really around the hotel. But overall, a great stay and I would go back.

Great location easy to access from highwsy

Overall, I was impressed with the stay and the price! My only disappointment was the breakfast served at the restaurant - poor quality, overpriced & was charged other miscellaneous taxes.

Enjoyed staying here. Clerk was friendly. Gave us coupons for restaurant which was good

Great prices, Spotless, Great staff, Great Restaurant, Great servers and chef!!! 😊

On site restaurant closed the kitchen 90 minutes early making it inconvenient to get food after a late arrival.

Décevant de découvrir en arrivant que ma réservation n'est pas correctement enregistrée malgré 2 échanges avec l'hôtel par mail, il faudra donc revoir cela demain pas de bar, pas de restaurant contrairement à ce qui était indiqué (et souhaité pour ce1er jour après un vol assez long) piscine toute petite, sauna en panne, aucune étagère pour ranger des vêtemnts (chambre pour 4!!!), plafond en rénovation ?

La piscine étais plus petite que l’on pensais et pas nécessairement hyper propre. Au niveau du restaurant, le menu en ligne versus le menu au restaurant n’étaient pas les même et on nous a affirmé que le restaurant n’étais pas affilié à l’hôtel alors que oui. Le déjeuner étais très décevant.. froid et sans goût. Par contre le service a la réception étais super 5/5!

The staff were friendly and so helpful. The restaurant was great and the servers very good and attentive. Beds were comfortable. It was quiet and very clean. I highly recommend.

Everything was great until we had breakfast at the restaurant where the hotel was $18 per person for terrible quality breakfast with very litter option. The price was also different from what it say on Expedia

Great hotel in an industrial area - proximity for business folks on meetings to head offices. Great cocktail bar, with restaurant service, and breakfast is also excellent!

Very good food at the restaurant