Name: Hotel Arcadia Blue Istanbul
Address: Dr. Imran Oktem Cad. No:1 Sultanahmet, Istanbul, Province d’Istanbul, TR
Price range: 96 $US–533 $US per night
Rating: 8.93

Ce qu'en disent des voyageurs

D'après de nombreux avis concernant l'hôtel Arcadia Blue Istanbul, les voyageurs louent l'emplacement central dans le quartier de Sultanahmet et les vues spectaculaires depuis le toit-terrasse. Le personnel, souvent décrit comme aimable et serviable, est régulièrement souligné. Les petits-déjeuners à la carte sont quant à eux variables, allant d'excellents à décevants, avec un service parfois lent.

Les chambres varient, allant de pièces propres et confortables avec des panoramas impressionnants à des espaces datés présentant des problèmes d'entretien, une faible pression d'eau, des lumières vacillantes ou des odeurs persistantes dans la salle de bain. L'établissement propose un hammam et un sauna, mais certains clients ont signalé des tentatives de vente agressives de visites ou de transferts, ainsi que des occasions de manque de service. Attendez-vous à des vues et un emplacement imbattables, avec un séjour axé sur le service, compensé par une qualité variable des chambres et une cohérence incertaine des petits-déjeuners.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar/restaurant sur le toit offrant une vue sur la ville est un point fort, et plusieurs avis mentionnent un hammam et un sauna ; une petite salle de sport est également citée. Les expériences avec les transferts aéroport payants varient, certains signalant des retards ou des prix élevés.

Avis de voyageur à ce sujet

10

Rasha

9 sept. 2025

·

A séjourné 3 nuits

The roof top restaurant has amazing view

10

Carlos

22 juin 2025

·

A séjourné 3 nuits

Great value, I booked a family room, it was enough space, clean and great location, just two blocks from the Sophia and Blue mosques, the hotel has a Turkish bath and sauna, they will reseve the those facilities only for you, it's awesome, however, I would say the best was the service, everybody helped us, in the lobby, in the room, in the restaurant, but the best person was Farkan, he always gave us tips, and was very gentle and kind, thanks Farkan,

10

Casey

3 nov. 2025

·

A séjourné 2 nuits

Fantastic location. Great breakfast and amazing views from the roof top bar and lounge/ breakfast area.

10

Elizabeth

4 mars 2025

·

A séjourné 7 nuits

All around great experience at Hotel Arcadia Blue. The standard room with a little extra cost for a good view was well worth it: amazing sights right out the room window. One lamp in the room flickered and did not seem safe to use. The plastic safety cover on the TV was dirty and scratched making television not fun to watch, but who is in Istanbul for that? Very helpful and friendly staff from start to finish. Breakfast is not buffet, but it is on the top floor with the incredible views and is excellent, if you include it, you just order from a menu and it is all included. There is a treadmill in the basement for cold days along with some weights and a spa. Walking distance to the Grand Bazaar and easy tram trips all over the place from just steps away. Quiet hotel, all needs met immediately. Good thermostat control in the room. Will stay again for sure! Thank you, everyone at hotel Arcadia Blue.

10

Maryann

19 oct. 2025

·

A séjourné 2 nuits

the hotel staff was very helpful. Dinner at the hotel restaurant was disappointing. The view was spectacular but the food was overpriced for the quality. The tables were set with paper napkins instead of cloth, and the bar selection was very limited.

10

Kathern

1 juin 2025

·

A séjourné 4 nuits

Great location. The view from the restaurant is stunning! Make sure to take advantage of the Turkish Bath at no extra cost. Staff are VERY friendly and helpful. Highly recommend!

10

Charmaine

28 janv. 2025

·

A séjourné 11 nuits

The awesome view of the Blue Mosque, Hagai Sophia and the Boshorus straight is breath taking. Free breakfast has a large selection. Modern amenities, one of the most modern that I’ve stayed yet. Staff is wonderful and you must take advantage of their Turkish bath and Sauna!

10

Sumayyah Nargis Ali

5 oct. 2024

·

A séjourné 3 nuits

The staff especially Emir and Ahmet have made our stay very safe and comfortable. It’s our first holiday out of our country and we were very pleased with their service. We have been guided well and the hotel is placed perfectly near restaurants, malls, transport, ATMs, mosques, supermarkets. Easy access to everything. The hotel also had food, spa and a gym which we could easily access. Thank you Arcadia for the amazing stay in Istanbul.

6

Gerold

4 nov. 2025

·

A séjourné 4 nuits

Terrible ride to the airport. No care for safty driving from hotel to airport.

6

Charlotte

21 avr. 2025

·

A séjourné 1 nuit

A bit outdated building but great location and fabulous views from the roof top. Tried to contact the hotel post stay for a receipt of the airport transfer but still have not heard back.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent des chambres propres et un service de ménage quotidien, mais des plaintes récurrentes évoquent des odeurs dans la salle de bain, de la moisissure ou des traces d'humidité, ainsi que de la poussière. Les standards généraux semblent incohérents d'une chambre à l'autre et d'un séjour à l'autre.

Avis de voyageur à ce sujet

6

Isaac

4 août 2024

·

A séjourné 3 nuits

The hotel definitely needs improvement as far as cleanliness. The staff nice and welcoming but the hotel itself needed major improvement.

6

Yiannis

18 août 2023

·

A séjourné 1 nuit

Great location within walking distance of Hagia Sophia, Blue Mosque, and the Hippodrome. Great panoramic views from the 9th floor restaurant. Staff were welcoming and pleasant. Room unfortunately was not very clean. Floor was dirty/dusty and there was a smell of raw sewage coming from the bathroom.

10

Fatheya

4 oct. 2025

·

A séjourné 4 nuits

Property is clean and breakfast was good

6

Luis

9 déc. 2025

·

A séjourné 2 nuits

Baño bastante sucio, sobre todo el retrete y las toallas. Habitación muy vieja

10

asif

16 août 2024

·

A séjourné 9 nuits

Staff were very friendly and kind. We were allocated 7th floor but cleaning was very bad. We complained to staff but nothing much was improved. Finally. We had to move 8th floor. Reception and dining staff were amazing but cleaning staff let us down. It was great to stay at Hotel Arcadia Blue. We will stay same hotel in future.

6

Leonel

18 mars 2025

·

A séjourné 4 nuits

The staff, I can't say enough good things about. The cleanliness in the bathrooms... not sure it if was just bad luck, but it wasn't the best. However, they were minor things.

8

BOO SEON

7 nov. 2025

·

A séjourné 4 nuits

방에서 이스탄불의 랜드마크인 아야소피아 성당과 블루모스크가 한눈에 보입니다. 아침 조식 레스토랑 전경도 아주 좋아요. 다만, 객실이 너무 오래되어 낡았어요. 욕실에도 실리콘 곰팡이 눈에 띄어 약간 거슬렸어요. 그리고 마지막날 수건에서 약간 냄새가 나서 닦다가 샤원 다시했습니다. 다만 이 모든 것이 룸과 아침 식사시간에 창문 밖으로 보이는 전경이 다 커버합니다.

8

Khaled

29 déc. 2024

·

A séjourné 3 nuits

Excellent location and perfect breakfast The room was ok, the bathroom was clean but smells bad

10

CHANDRA

3 sept. 2025

·

A séjourné 3 nuits

Cleanliness, professional staff, walking distance to attractions

8

Clarice

28 avr. 2025

·

A séjourné 3 nuits

Hotel is overall 3-4 star. Our room is a standard sea view which has a nice view of the Mosque & Hagia Sophia. Very nice location in the heart of everything you need Less than 5 min walk to Metro. They can improve the breakfast. Fried Eggs are very toasted and very dry. Our bathroom has a smell. Kinda like a sewer smell.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreuses chambres offrent une vue imprenable sur la Mosquée Bleue et Sainte-Sophie ; leur taille varie des suites familiales spacieuses aux espaces compacts. Le décor peut sembler désuet, avec des signalements de faible pression d'eau, de problèmes avec les équipements ou la climatisation, et de bruit occasionnel.

Avis de voyageur à ce sujet

6

MARK

2 oct. 2025

·

A séjourné 2 nuits

I would rate the Acadia Blue as a below average hotel. The rooms are decent but old, and the hallways are dark and feels a little creepy. The hotel is in a excellent area for shopping and restaurants. The big pro is the hotel has a great rooftop restaurant with excellent views of the in the city.

10

james

9 nov. 2025

·

A séjourné 4 nuits

Room size was outstanding. View was good. Breakfast was ery good with many choices. Great coffee and fresh squeezed orange juice. Service was outstanding from front desk, breakfast staff and housekeeping. Great location near good dining and public transportation and shopping. The only negative was a musty, moldy smell when entering the bathroom. I told front desk about this but I do not know if it was remedied. I would stay again and would recommend.

8

Hill

21 nov. 2025

·

A séjourné 4 nuits

Yes the room was clean, small though, comfortable bed, clean bathroom and food housekeeping.

8

CHIE

21 nov. 2025

·

A séjourné 2 nuits

シービューを2泊予約。飛行機の遅延で到着が深夜になり、予定の部屋にトラブルがあったので別部屋に変更させてくれと言われＯＫしたところ、広さはあれどローフロアの建物ビュー。疲れ果てていたのでその日はそのまま利用し、翌朝部屋の変更を訴えたらあっさりＯＫ。なんだったのでしょう…。そんな訳で1泊ずつ違う部屋を利用することになりましたが、どちらとも洗面所の装飾タイルにほこりが絡みついていたりの小さなガッカリはあったものの、過不足ない設備に、周辺の利便性もよく、朝食もおいしい。なによりも朝食を食べながらブルーモスク後ろから昇る朝日が見られたのは最高でした。

10

Elizabeth

4 mars 2025

·

A séjourné 7 nuits

All around great experience at Hotel Arcadia Blue. The standard room with a little extra cost for a good view was well worth it: amazing sights right out the room window. One lamp in the room flickered and did not seem safe to use. The plastic safety cover on the TV was dirty and scratched making television not fun to watch, but who is in Istanbul for that? Very helpful and friendly staff from start to finish. Breakfast is not buffet, but it is on the top floor with the incredible views and is excellent, if you include it, you just order from a menu and it is all included. There is a treadmill in the basement for cold days along with some weights and a spa. Walking distance to the Grand Bazaar and easy tram trips all over the place from just steps away. Quiet hotel, all needs met immediately. Good thermostat control in the room. Will stay again for sure! Thank you, everyone at hotel Arcadia Blue.

10

GREISY

28 déc. 2025

·

A séjourné 3 nuits

Excelente hotel, súper bien ubicado, a un par de minutos caminando de la Mezquita Azul, Santa Sofia, Basilic Cistern y Topkapi. Nos alojamos en la habitación familiar, que queda al extremo del pasillo y tiene dos habitaciones conectadas, con una vista increíble a la mezquita Azul. Totalmente recomendada!

6

Mark

18 janv. 2026

·

A séjourné 2 nuits

Breakfast is an absolute joke, waste of money please do not pay for the breakfast if you book this hotel. You get a menu with pictures on it of things like cornflakes and bread, many of the options are also crossed out! The only good thing about breakfast is the view. Coffee is terrible and cappuccinos or lattes are not included. They should just do a buffet service like every other hotel! Rooms are very poorly maintained, bathroom door handle broken, bed lamp broken exposing wires, table lamp not working the electrics buzzing from it and light flickers, face plate of the sockets broken and hanging off. Very unsafe and poorly maintained!

8

BOO SEON

7 nov. 2025

·

A séjourné 4 nuits

방에서 이스탄불의 랜드마크인 아야소피아 성당과 블루모스크가 한눈에 보입니다. 아침 조식 레스토랑 전경도 아주 좋아요. 다만, 객실이 너무 오래되어 낡았어요. 욕실에도 실리콘 곰팡이 눈에 띄어 약간 거슬렸어요. 그리고 마지막날 수건에서 약간 냄새가 나서 닦다가 샤원 다시했습니다. 다만 이 모든 것이 룸과 아침 식사시간에 창문 밖으로 보이는 전경이 다 커버합니다.

8

Clarice

28 avr. 2025

·

A séjourné 3 nuits

Hotel is overall 3-4 star. Our room is a standard sea view which has a nice view of the Mosque & Hagia Sophia. Very nice location in the heart of everything you need Less than 5 min walk to Metro. They can improve the breakfast. Fried Eggs are very toasted and very dry. Our bathroom has a smell. Kinda like a sewer smell.

8

David

26 mai 2025

·

A séjourné 4 nuits

Overall my wife and I both enjoyed our stay here. Sadly we were disappointed having opted for a deluxe room based on the picture of such a room on line which had a view of the city including the Blue Mosque that room on the 2nd floor was fine but had no view. That said, the room was spacious and spotlessly clean. We did find it difficult to sleep at night due to the air conditioning not being cool enough. The location of the hotel was definitely its best feature, being a short walk from Sultanahmet. We were able to walk to key sites and the tram stop was close by. We had planned to eat in the rooftop terrace restaurant on our first night but it was fully booked when we arrived. Worth booking ahead so as not to be disappointed. The views from the rooftop terrace were stunning, especially later in the evening. This was the highlight of the hotel. The complimentary breakfast in the terrace restaurant with great views had a good choice, all served to your table. The staff in the restaurant were efficient but not very cheerful. Durjan, who greeted us on our arrival and showed us to our room, stood out throughout our visit. He was very helpful, always welcoming and offered suggestions to make our visit in Istanbul even better.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sont très favorables en ce qui concerne le personnel aimable et serviable, avec des mentions fréquentes de surclassements, d'enregistrement anticipé et d'assistance attentionnée. Une minorité fait état de tentatives de vente agressives de visites ou de transferts, d'erreurs concernant les prises en charge à l'aéroport, ou d'un service inégal au restaurant.

Avis de voyageur à ce sujet

10

Katherine

9 nov. 2024

·

A séjourné 1 nuit

The staff was incredibly helpful and knowledgeable about the area. Breakfast was excellent and the view from the rooftop patio was stunning. Would absolutely stay here again.

2

William

25 juil. 2023

·

A séjourné 5 nuits

Hotel supplied wrong details for airport pickup took us four hours to get to the hotel.No apologies from the hotel. Told we could have a late check out for 2pm phoned us in room to tell us that it was 12oclock agreed to make it 1300. Very poor service from hotel

10

dr william s

31 août 2025

·

A séjourné 3 nuits

We had 2 1/2 days in Istanbul and the Blue Arcadia was incredible. It began with them offering to pay our taxi after a miscommunication, then We got an upgrade with a view of the Blue Mosque and Hagia Sophia. All of the staff were really helpful and friendly, and the location was perfect.

10

Kathy

24 oct. 2025

·

A séjourné 2 nuits

The front desk staff and Bellman were excellent! Very welcoming and informative. We enjoyed the location and the breakfast.

10

Rozmina

22 sept. 2025

·

A séjourné 7 nuits

We had an excellent stay at this hotel. The staff were welcoming and attentive from the moment we arrived and the service throughout was top-notch. We would especially like to mention Emir, he was incredibly professional, friendly and always ready to help with a smile. From assisting with our luggage to offering local tips, Emir truly went above and beyond to make our experience comfortable and enjoyable. His genuine hospitality stood out and made us feel very well taken care of. Another highlight was the 360° rooftop view, it was absolutely amazing and made the stay even more memorable. Perfect for relaxing and taking in the city from above. We highly recommend this hotel, not just for the great location it's in, but for the outstanding staff and unforgettable rooftop experience. Thank you again to Emir and the whole team!

8

Dojie

15 mars 2025

·

A séjourné 3 nuits

Receptionist is more concerned about what they can sell you instead of giving us the orientation about the hotel when we got in . Bellman offered us a better deal when he walked us in the room which is a little turn off

10

Robert

21 sept. 2025

·

A séjourné 5 nuits

This hotel is clearly underrarted The view of the Blue mosk from our room was fabulous Staff was very attentionate and kind I strongly recommend this hotel

8

Bryan

23 oct. 2024

·

A séjourné 5 nuits

Overall a good experience, but one of the staff was unkind. The older gentleman at the front desk. His attitude was cold. I think because we were 2 males. He had homophobic vibes. Amazing location. Small rooms. Not being maintained well. Decent/ good included breakfast. The remaining staff was nice.

10

Priti

29 nov. 2025

·

A séjourné 4 nuits

I stayed there with my parents and sister. The staffs were friendly and the property was very clean and very conveniently located for most of touristic attractions. The only issue I had was with breakfast option. Wish they had a buffet instead of ala carte. The breakfast was limited options.

4

Akiva

13 juil. 2025

·

A séjourné 2 nuits

Nice hotel with nice comfortable room. Front desk tried to upsell on tour packages which was uncomfortable. Car to airport that I booked in advance and then reconfirmed the night before (which was a lot more expensive than a regular taxi so I expected better service) came 20 minutes late AND was a huge, old, 16 passenger commercial van for just me which had a hard time wiggling through local traffic. Breakfast was not buffet style but was waiter service and I waited over 20 minutes after being seated before a waiter came over and took my order. Plus the breakfast options were more limited than what I would typically expect for a 4 star hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement exceptionnellement central pour visiter Sultanahmet : à quelques minutes de la Mosquée Bleue, de Sainte-Sophie, du Grand Bazar et du tramway. Certains notent un accès limité aux véhicules dans la rue.

Avis de voyageur à ce sujet

10

Ruzkullah

5 août 2025

·

A séjourné 2 nuits

Die Lage des Hotel ist perfekt um viele Sehenswürdigkeiten zu Fuß zu erreichen.

10

Paul

19 juil. 2025

·

A séjourné 2 nuits

The hotel is located near all the tourist attractions. Very walkable and very professional.

8

Noreen

15 nov. 2024

·

A séjourné 2 nuits

Great location within walking distance of most of the big must see attractions. Easy access to the tram system too

10

Anne Gina

3 oct. 2025

·

A séjourné 3 nuits

Perfekt plassering. Gangavstand til det meste. Hyggelig betjening. Vi hadde rom i 6 etg. og hadde panoramautsikt til den blå moskè og Hagia Sophia. Anbefales.

8

Anne-Marie

27 sept. 2025

·

A séjourné 3 nuits

Great location

10

Luis

25 juin 2025

·

A séjourné 3 nuits

This is a wonderful Hotel. Located within walking distance from the Blue Mosque, Hagia Sofia, and the Metro train. The staff were exceptional, and attentive. This was our first time in Istanbul so we welcomed their handy tips. The restaurant on the 9th floor serves a breakfast full of options and has amazing views of both Mosques. I would highly recommend this hotel to any visitor of Istanbul.

10

Edin

19 nov. 2025

·

A séjourné 4 nuits

Excellent location and close to all shops and restaurants would definitely recommend it and I would go back again

10

Sofia

5 janv. 2025

·

A séjourné 3 nuits

I like the location of this hotel as it is near to blue mosque and other tourist attractions. We used to walk all these places. Only issue is taxis not go at hotel doors so if someone elderly and don't walk then it be little discomforting.

10

GREISY

28 déc. 2025

·

A séjourné 3 nuits

Excelente hotel, súper bien ubicado, a un par de minutos caminando de la Mezquita Azul, Santa Sofia, Basilic Cistern y Topkapi. Nos alojamos en la habitación familiar, que queda al extremo del pasillo y tiene dos habitaciones conectadas, con una vista increíble a la mezquita Azul. Totalmente recomendada!

10

Somkit

8 nov. 2023

·

A séjourné 5 nuits

This hotel has the best location in central old Istanbul, and a short walk to the Grand Bazzar, Hagia Sophia, Blue Mosque and the Basilica Cisterns. And close to the tram and port. The Fine Dine Restaurant on the rooftop has the best view of the city scape. Our room in the 6 floor, had the most gorgeous view of Istanbul. Service is prompt and efficient. Stay Here.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le cadre sur le toit est très apprécié et de nombreux clients apprécient le petit-déjeuner à la carte, mais de nombreux avis trouvent le format à la carte lent ou limité, avec des frais supplémentaires pour les cafés. La qualité du dîner est variable et peut sembler chère.

Avis de voyageur à ce sujet

8

BASSIMA

15 sept. 2025

·

A séjourné 3 nuits

Breakfast was served at 7:30 which is kind of late . Staff was great .

2

RENNA

7 oct. 2025

·

A séjourné 10 nuits

I was served a leftover toast that had clearly been bitten into by another guest. The teeth marks were visibly obvious on the bread; An utterly unacceptable and unsanitary.

8

Guiselle

9 sept. 2022

·

A séjourné 3 nuits

El personal de recepción se estresa si uno se queda ahí haciendo consultas. Por otro lado, uno de los brochure que tienen para baños turcos tiene los precios desactualizados. El desayuno es el mejor que he tenido en un hotel

10

Casey

3 nov. 2025

·

A séjourné 2 nuits

Fantastic location. Great breakfast and amazing views from the roof top bar and lounge/ breakfast area.

8

Beate

31 mars 2025

·

A séjourné 4 nuits

Breakfast was quite complicated, not a good selection

10

Maryann

19 oct. 2025

·

A séjourné 2 nuits

the hotel staff was very helpful. Dinner at the hotel restaurant was disappointing. The view was spectacular but the food was overpriced for the quality. The tables were set with paper napkins instead of cloth, and the bar selection was very limited.

10

Tamanna

8 févr. 2026

·

A séjourné 2 nuits

The room was great with a nice view of the blue mosque. Breakfast was amazing, especially as the restaurant was on the rooftop. The staff are especially helpful. We were running late to the airport, and they helped us by sorting out the whole process of an airport transfer. Including the best route and cost with the driver which was especially helpful due to the language barrier.

6

Mark

18 janv. 2026

·

A séjourné 2 nuits

Breakfast is an absolute joke, waste of money please do not pay for the breakfast if you book this hotel. You get a menu with pictures on it of things like cornflakes and bread, many of the options are also crossed out! The only good thing about breakfast is the view. Coffee is terrible and cappuccinos or lattes are not included. They should just do a buffet service like every other hotel! Rooms are very poorly maintained, bathroom door handle broken, bed lamp broken exposing wires, table lamp not working the electrics buzzing from it and light flickers, face plate of the sockets broken and hanging off. Very unsafe and poorly maintained!

10

Yvonne

20 oct. 2025

·

A séjourné 3 nuits

Room clean and great view. Breakfast had limited options for vegetarians though staff and service were all very attentive and a roof top breakfast is always a great start to the day

10

Priti

29 nov. 2025

·

A séjourné 4 nuits

I stayed there with my parents and sister. The staffs were friendly and the property was very clean and very conveniently located for most of touristic attractions. The only issue I had was with breakfast option. Wish they had a buffet instead of ala carte. The breakfast was limited options.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	106 $US
février	97 $US
mars	105 $US
avril	154 $US
mai	156 $US
juin	140 $US
juillet	131 $US
août	139 $US
septembre	179 $US
octobre	168 $US
novembre	123 $US
décembre	139 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $223	16 $147	17 $148
18 $116	19 $114	20 $113	21 $112	22 $113	23 $116	24 $170
25 $169	26	27 $130	28 $118	29 $132	30	31 $528

di	lu	ma	me	je	ve	sa
1 $100	2 $100	3 $98	4 $533	5 $151	6 $100	7 $172
8 $120	9 $100	10 $100	11 $100	12 $533	13 $487	14 $533
15 $100	16 $114	17 $100	18 $98	19 $101	20 $181	21 $121
22 $106	23 $100	24 $100	25 $100	26 $100	27 $96	28 $100
29 $100	30 $100

Hotel Arcadia Blue Istanbul

Prix pour Hotel Arcadia Blue Istanbul

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Familiale

Chambre standard, Vue sur la mer

Chambre Deluxe, 1 lit double, vue mer, en angle

Chambre Standard

Chambre Deluxe

Adjoining Sea View Room

Avis des voyageurs sur Hotel Arcadia Blue Istanbul

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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Informations sur l'établissement