That was very disappointed in our state I know I checked in late the TV didn't work The bathroom window was off the track and wide open The room wreaked of cigarettes and I am a smoker myself I was told before I entered the room do not smoke or you will be charged lol. They did offer to change the room I didn't get in until 1:30 I thought maybe it was just the batteries to the remote the next morning I saw the young lady who was working and I had to go find she was sitting in her car and tell her I did want to change the room she did bring me batteries for the remote and it still didn't work I did show her the window she said she was surprised they should have noticed that I had to rig the window to feel comfortable to sleep. This is not the hotel's fault but as I was sitting outside the room I was hitting the head with a lit cigarette. I politely asked the two gentleman on the balcony to stop throwing cigarettes down I was sitting there it continued to happen I do have a photo of this it was about 10 cigarettes that were thrown down. I couldn't see it in my time but the entryway to all the rooms was filthy dirty black which I also have photos of they needed to repaint the floor or totally power wash it. When I was finally shown where the coffee machine was there was no sugar three creamers they were not refilled I went to the store purchased my own coffee which I shared with some other guest along with milk and Splenda I was very disappointed that I spent the money I spent
That was very disappointed in our state I know I checked in late the TV didn't work The bathroom window was off the track and wide open The room wreaked of cigarettes and I am a smoker myself I was told before I entered the room do not smoke or you will be charged lol. They did offer to change the room I didn't get in until 1:30 I thought maybe it was just the batteries to the remote the next morning I saw the young lady who was working and I had to go find she was sitting in her car and tell her I did want to change the room she did bring me batteries for the remote and it still didn't work I did show her the window she said she was surprised they should have noticed that I had to rig the window to feel comfortable to sleep. This is not the hotel's fault but as I was sitting outside the room I was hitting the head with a lit cigarette. I politely asked the two gentleman on the balcony to stop throwing cigarettes down I was sitting there it continued to happen I do have a photo of this it was about 10 cigarettes that were thrown down. I couldn't see it in my time but the entryway to all the rooms was filthy dirty black which I also have photos of they needed to repaint the floor or totally power wash it. When I was finally shown where the coffee machine was there was no sugar three creamers they were not refilled I went to the store purchased my own coffee which I shared with some other guest along with milk and Splenda I was very disappointed that I spent the money I spent