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TRU BY Hilton Edmonton Windermere

US$ 85

/noite

Média para setembro

TRU BY Hilton Edmonton Windermere - Image 1

TRU BY Hilton Edmonton Windermere - Quarto

TRU BY Hilton Edmonton Windermere - Quarto

TRU BY Hilton Edmonton Windermere - Piscina

TRU BY Hilton Edmonton Windermere - Restaurante

Prices for TRU BY Hilton Edmonton Windermere

Selecione datas para ver preços e disponibilidade

US$ 85

/noite

Média para setembro

Preços médios mensais

Em TRU BY Hilton Edmonton Windermere, o preço por noite é, em média, US$ 78 no mês mais barato (dezembro) e US$ 106 no mês mais caro (abril), com base nos últimos 12 meses.

Preço médio por noite em TRU BY Hilton Edmonton Windermere por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 89
fevereiro	US$ 103
março	US$ 101
abril	US$ 106
maio	US$ 92
junho	US$ 92
julho	US$ 98
agosto	US$ 100
setembro	US$ 85
outubro	US$ 83
novembro	US$ 79
dezembro	US$ 78

Mais caro: abril (aprox. US$ 106)

Mais barato: dezembro (aprox. US$ 78)

Sobre este alojamento

Experimente uma piscina interior e uma sala de fitness. Wi-fi grátis, uma sala de jogos e um salão de banquetes são algumas das comodidades adicionais disponíveis neste hotel.

Elevador
Centro de negócios
Cofre
Bilhar
Instalações para exercício físico
Depósito de bagagem

Localização

6025 Andrews Way, Southwest Edmonton, Edmonton, Canadá

Currents of Windermere (0.8 milhas)

Parque de Terwillegar (3.6 milhas)

Kinsmen Twin Arenas (4.7 milhas)

South Edmonton Common (6 milhas)

The Riverbend Athletic Club (6.1 milhas)

Cineplex Odeon South Edmonton Cinemas (6.2 milhas)

Mais informações sobre a localização

Opções de quartos

5

Room, 1 King Bed, Accessible (Handicap)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

369 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Room, 2 Queen Beds, Accessible (Handicap)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

399 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

231 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

399 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Guest reviews of TRU BY Hilton Edmonton Windermere

8.2

Muito Bom

Com base em 1.471 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No TRU BY Hilton Edmonton Windermere, os viajantes destacam espaços limpos e modernos, funcionários simpáticos e uma localização conveniente no sul de Edmonton, com um lobby social. No entanto, os pontos negativos recorrentes incluem limpeza inconsistente, quartos pequenos e minimalistas sem café ou micro-ondas no quarto, e qualidade do café da manhã variável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No TRU BY Hilton Edmonton Windermere, os viajantes destacam espaços limpos e modernos, funcionários simpáticos e uma localização conveniente no sul de Edmonton, com um lobby social. No entanto, os pontos negativos recorrentes incluem limpeza inconsistente, quartos pequenos e minimalistas sem café ou micro-ondas no quarto, e qualidade do café da manhã variável.

As instalações incluem uma pequena academia e uma piscina modesta que pode ficar lotada com aulas de natação, sem hidromassagem. A localização é adequada para compromissos, consultas médicas e compras, embora o estacionamento possa ser apertado. Os relatos também mencionam falhas ocasionais no cartão-chave, demora para o aquecimento da água e falta de acompanhamento em estadias de várias noites. Espere uma estadia contemporânea e econômica, com comodidades simplificadas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As áreas comuns são animadas, com assentos de lounge e uma mesa de sinuca, e há uma pequena academia. A piscina é modesta e pode ficar lotada ou ser usada para aulas de natação; muitos observam a ausência de hidromassagem e experiências mistas com o Wi-Fi e o estacionamento.

Avaliações dos hóspedes relacionadas

10

Brandi

30 de jul. de 2025

·

A estadia foi de 4 noites

Nice rooms, not a fan of the shower cause water gets all over the floor. Breakfast is sufficient for free. I thought the pool was bigger but still a fair size, and I like that it is one depth the entire way across. Sad there was no hot tub though.

Nice rooms, not a fan of the shower cause water gets all over the floor. Breakfast is sufficient for free. I thought the pool was bigger but still a fair size, and I like that it is one depth the entire way across. Sad there was no hot tub though.

2

Tyler

25 de set. de 2025

·

A estadia foi de 1 noite

Our son really wanted to go in the pool but it was so busy as they were doing swimming lessons. We will not be booking this place again.

Our son really wanted to go in the pool but it was so busy as they were doing swimming lessons. We will not be booking this place again.

8

Sarah

11 de nov. de 2025

·

A estadia foi de 1 noite

Loved how this hotel felt like it was meant for people to gatherand hNg out in the lobby area. So many cute places to sit and visit, or play pool with a friend. Room was very modern,and beds comfortable. Only con was hotel could be a bit cleaner, lots of hidden dirt/dust in room, stain/spots on walls, and debri in hallways on carpets. Overall great hotel with excellence service

Loved how this hotel felt like it was meant for people to gatherand hNg out in the lobby area. So many cute places to sit and visit, or play pool with a friend. Room was very modern,and beds comfortable. Only con was hotel could be a bit cleaner, lots of hidden dirt/dust in room, stain/spots on walls, and debri in hallways on carpets. Overall great hotel with excellence service

6

Timea Bordasne

12 de set. de 2024

·

A estadia foi de 2 noites

Cannot use the pool, there was swimming classes all day long for small children.

Cannot use the pool, there was swimming classes all day long for small children.

8

Abraham

14 de jun. de 2025

·

A estadia foi de 3 noites

Lounge is big, pool table, nice interior design for relaxation.

Lounge is big, pool table, nice interior design for relaxation.

8

Tara

12 de jun. de 2025

·

A estadia foi de 1 noite

Great newer clean hotel. Free breakfast was great. Parking lot was small and parking was tricky.

Great newer clean hotel. Free breakfast was great. Parking lot was small and parking was tricky.

10

Leanne

11 de set. de 2024

·

A estadia foi de 2 noites

We frequently stay in Tru by Hilton hotels as they’re dog-friendly, cost-effective, and very clean with their laminate flooring. This location met our expectations! The gym was well lit with a good assortment of equipment as well.

We frequently stay in Tru by Hilton hotels as they’re dog-friendly, cost-effective, and very clean with their laminate flooring. This location met our expectations! The gym was well lit with a good assortment of equipment as well.

8

Tung Seng Terry

10 de jun. de 2025

·

A estadia foi de 4 noites

A little disappointed because the facility has no hot tub, otherwise it’s all good.

A little disappointed because the facility has no hot tub, otherwise it’s all good.

10

Abdul

24 de ago. de 2025

·

A estadia foi de 1 noite

Its a nice cozy and clean hotel with swimming pool and small gym. Free breakfast was nice as well with pancake machine etc.. More sitting area in the lounge to eat there.

Its a nice cozy and clean hotel with swimming pool and small gym. Free breakfast was nice as well with pancake machine etc.. More sitting area in the lounge to eat there.

2

Raven

22 de ago. de 2025

·

A estadia foi de 2 noites

Their pool is disgusting, black specks coming out of it, the water itself was cloudy and left dirt bubbles all over. The flooring and walls in the pool area are also very disgusting, this is supposed to be a hotel in a new area that's why I got it and it's so disgusting. The bathroom in the room as well had rust stains all along the shower, they didn't have a hot tub as well. They charge you for the good Wi-fi unless you want the crap free wifi that barely works. There's like 2-3 good channels on the tv. The rooms are tiny and so is the bathroom, not at all like the photos. The manager is never available, they say oh we will be in this evening and he isn't than they say oh he will be in the morning and then he is not. Would not stay again, paid $385 for 2 nights and was not impressed at all. My kids did not enjoy the stay due to not being able to play in the pool.

Their pool is disgusting, black specks coming out of it, the water itself was cloudy and left dirt bubbles all over. The flooring and walls in the pool area are also very disgusting, this is supposed to be a hotel in a new area that's why I got it and it's so disgusting. The bathroom in the room as well had rust stains all along the shower, they didn't have a hot tub as well. They charge you for the good Wi-fi unless you want the crap free wifi that barely works. There's like 2-3 good channels on the tv. The rooms are tiny and so is the bathroom, not at all like the photos. The manager is never available, they say oh we will be in this evening and he isn't than they say oh he will be in the morning and then he is not. Would not stay again, paid $385 for 2 nights and was not impressed at all. My kids did not enjoy the stay due to not being able to play in the pool.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações consideram o hotel e os quartos muito limpos, mas reclamações recorrentes citam a falta de limpeza durante a estadia e problemas no banheiro (mofo, cabelo, roupas de cama manchadas), além da piscina ou áreas comuns ocasionais sujas.

Avaliações dos hóspedes relacionadas

10

Catherine

13 de nov. de 2025

·

A estadia foi de 1 noite

The hotel and rooms were very clean….comfortable beds. Friendly and competent staff. Great breakfast Spacious parking lot

The hotel and rooms were very clean….comfortable beds. Friendly and competent staff. Great breakfast Spacious parking lot

10

Dana

2 de mar. de 2026

·

A estadia foi de 1 noite

Clean room and friendly staff

Clean room and friendly staff

6

Megan

8 de out. de 2025

·

A estadia foi de 1 noite

The room was quiet and well equipped for a nights stay. The beds were comfy enough, pillows were a fit flaccid so I doubled up. Cleanliness was a bit of a miss though; door handles were grimy and the doors themselves (especially on the edge) were dirty/hadn’t been wiped down in a while. Black mud/length hair was found on two towels and the bed as well as a pillow. Shower floor was also a bit grimey looking. Touch points like light switches and lamps could have been a bit cleaner as well. Staff were friendly and helpful. Overall we would stay again, for the price and convenience, but hope cleanliness improves.

The room was quiet and well equipped for a nights stay. The beds were comfy enough, pillows were a fit flaccid so I doubled up. Cleanliness was a bit of a miss though; door handles were grimy and the doors themselves (especially on the edge) were dirty/hadn’t been wiped down in a while. Black mud/length hair was found on two towels and the bed as well as a pillow. Shower floor was also a bit grimey looking. Touch points like light switches and lamps could have been a bit cleaner as well. Staff were friendly and helpful. Overall we would stay again, for the price and convenience, but hope cleanliness improves.

4

Alejandra

16 de set. de 2025

·

A estadia foi de 3 noites

First room, shower curtains has a lot of mold, both red and black. Got a second room, same. Shower mold everywhere. General poor cleaning. I couldn’t take shower during the three nights a slept in this place. I also covered the sink/vanity area with towels as barrier. Don’t wanted to think wether they were clean. Never will be back in any of these places.

First room, shower curtains has a lot of mold, both red and black. Got a second room, same. Shower mold everywhere. General poor cleaning. I couldn’t take shower during the three nights a slept in this place. I also covered the sink/vanity area with towels as barrier. Don’t wanted to think wether they were clean. Never will be back in any of these places.

4

Johnny

25 de fev. de 2026

·

A estadia foi de 2 noites

Room was not clean , they moved me as a result of being checked into a dirty room . Crumbs on bed , floor and table .

Room was not clean , they moved me as a result of being checked into a dirty room . Crumbs on bed , floor and table .

6

Nicole

29 de ago. de 2025

·

A estadia foi de 1 noite

Our room was disgusting. Shower looked like it wasn’t cleaned in months, a smear on the floor on our headboard, all over the room door. The shower had orange staining all over the curtain and corners of the shower stall. Hair everywhere.

Our room was disgusting. Shower looked like it wasn’t cleaned in months, a smear on the floor on our headboard, all over the room door. The shower had orange staining all over the curtain and corners of the shower stall. Hair everywhere.

2

Ahmed

29 de jul. de 2025

·

A estadia foi de 1 noite

There was urine stains on toilet seat

There was urine stains on toilet seat

6

Colleen

21 de ago. de 2025

·

A estadia foi de 2 noites

The breakfast was very good. Lobby very welcoming. enjoyed the lobby pool table and the option to buy drinks and snacks. Parking lot needed attention, sweeping, side walk had stuff spilled on it and was never attended to while we were there. The whole hallway outside of our room had small debris and dirty the whole 3 days we were there. Never heard or scene a vacuum once while we were there. First hotel on our trip that we never seen any staff cleaning common areas or checking parking lot. Staff was accommodating, but not much staff was even seen.

The breakfast was very good. Lobby very welcoming. enjoyed the lobby pool table and the option to buy drinks and snacks. Parking lot needed attention, sweeping, side walk had stuff spilled on it and was never attended to while we were there. The whole hallway outside of our room had small debris and dirty the whole 3 days we were there. Never heard or scene a vacuum once while we were there. First hotel on our trip that we never seen any staff cleaning common areas or checking parking lot. Staff was accommodating, but not much staff was even seen.

10

Sherrie

27 de out. de 2025

·

A estadia foi de 1 noite

Great hotel in south Edmonton. Clean, new, easy to access.

Great hotel in south Edmonton. Clean, new, easy to access.

10

John

12 de fev. de 2026

·

A estadia foi de 1 noite

Friendly staff, clean rooms and great location

Friendly staff, clean rooms and great location

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos e compactos, com layouts práticos, mas o espaço de armazenamento é mínimo (geralmente sem armário ou gavetas) e muitos notam a ausência de café ou micro-ondas no quarto. A transferência de ruído e travesseiros finos são mencionados repetidamente; o Wi-Fi pode ser fraco.

Avaliações dos hóspedes relacionadas

6

Sheryl

20 de mai. de 2025

·

A estadia foi de 1 noite

Property was ok. Check-in was extremely slow. Rooms are below average size. Found the noise from next rooms carried all night. Most likely would not stay again

Property was ok. Check-in was extremely slow. Rooms are below average size. Found the noise from next rooms carried all night. Most likely would not stay again

6

Stephanie

25 de ago. de 2025

·

A estadia foi de 2 noites

Our first night was terrible. Our room was DIRECTLY above the indoor pool, and so we had to listen to screaming children swimming and splashing until 11pm when the pool closes. Then came the sounds from above us. It was as if a huge person with work boots was pacing their room as loudly as possible for hours. My kids and I were all in tears of exhastion by this point, and I called the front desk with a noise complaint and requested ANY OTHER ROOM away from these people. I was told by the gentleman that they were full, but he would go check out the noise complaint. Nothing was solved. At 7am the following morning I went to the front desk and explained the situation. She had a new room key for the top floor in my hand in under 5 minutes. Why couldn't the man help me in ANY way the night before??? That room was clearly unoccupied and available. We were furious and exhausted by this point, so we took the 2nd room. Our second night was much better, but I've never stayed at a louder hotel in my entire life, and I'm well into my 40s. Modern, clean decor and lovely breakfast and amenities doesn't make up for the total lack of SLEEP at a hotel. I'd never go back or recommend this hotel. If you must stay here, request the 4th floor if you want to get any sleep.

Our first night was terrible. Our room was DIRECTLY above the indoor pool, and so we had to listen to screaming children swimming and splashing until 11pm when the pool closes. Then came the sounds from above us. It was as if a huge person with work boots was pacing their room as loudly as possible for hours. My kids and I were all in tears of exhastion by this point, and I called the front desk with a noise complaint and requested ANY OTHER ROOM away from these people. I was told by the gentleman that they were full, but he would go check out the noise complaint. Nothing was solved. At 7am the following morning I went to the front desk and explained the situation. She had a new room key for the top floor in my hand in under 5 minutes. Why couldn't the man help me in ANY way the night before??? That room was clearly unoccupied and available. We were furious and exhausted by this point, so we took the 2nd room. Our second night was much better, but I've never stayed at a louder hotel in my entire life, and I'm well into my 40s. Modern, clean decor and lovely breakfast and amenities doesn't make up for the total lack of SLEEP at a hotel. I'd never go back or recommend this hotel. If you must stay here, request the 4th floor if you want to get any sleep.

8

Joyce

5 de out. de 2025

·

A estadia foi de 7 noites

Clean room. Wi-Fi not good. Staff vet friendly

Clean room. Wi-Fi not good. Staff vet friendly

10

Jeffrey

3 de dez. de 2025

·

A estadia foi de 2 noites

Clean, modern, efficient room - compact, but very well thought out.

Clean, modern, efficient room - compact, but very well thought out.

4

Lorinda

16 de jun. de 2025

·

A estadia foi de 3 noites

Smallest room ever with a king-sized bed. Windows do not open at all which maybe added to the stuffy feeling? No coffee maker in room - generally lobby was either out or cold. (Yes, coffee drinker here lol) Mini mini fridge. Ran out of soap and found out dispenser was beyond disgusting inside - shower and sink! Ending continental breakfast a bit later than 9 (even on the weekends?) would be nice. Have never seen such small and triangle shaped baggage carts: not fun even with not much! The pool table in the lobby was a nice touch though and exercise room had a great variety of equipment.

Smallest room ever with a king-sized bed. Windows do not open at all which maybe added to the stuffy feeling? No coffee maker in room - generally lobby was either out or cold. (Yes, coffee drinker here lol) Mini mini fridge. Ran out of soap and found out dispenser was beyond disgusting inside - shower and sink! Ending continental breakfast a bit later than 9 (even on the weekends?) would be nice. Have never seen such small and triangle shaped baggage carts: not fun even with not much! The pool table in the lobby was a nice touch though and exercise room had a great variety of equipment.

6

Sandra

30 de set. de 2025

·

A estadia foi de 2 noites

Beds very uncomfortable. Pillows flat and need to be replaced. Not very soundproof.

Beds very uncomfortable. Pillows flat and need to be replaced. Not very soundproof.

8

Adrien

26 de out. de 2025

·

A estadia foi de 7 noites

Breakfast was basic, but had what you would want. Rooms are a little small (no microwave, no coffee maker/kettle, no closet) but clean, modern and in good condition. Overall a good stay, and would book again. Surrounding area is great surburb, with lots of shops/resturants within a 15min walk.

Breakfast was basic, but had what you would want. Rooms are a little small (no microwave, no coffee maker/kettle, no closet) but clean, modern and in good condition. Overall a good stay, and would book again. Surrounding area is great surburb, with lots of shops/resturants within a 15min walk.

8

Benjamin

6 de out. de 2025

·

A estadia foi de 1 noite

The hotel staff was amazing. The property was very clean and well cared for. Zero complaints except... the room. It felt like I hooked up with a college boy. No lamps (?) the decor felt like Ikea chic. No cabinets... just red hooks. Giant TV, but no way to watch streaming services. Only one desk chair. Weird

The hotel staff was amazing. The property was very clean and well cared for. Zero complaints except... the room. It felt like I hooked up with a college boy. No lamps (?) the decor felt like Ikea chic. No cabinets... just red hooks. Giant TV, but no way to watch streaming services. Only one desk chair. Weird

6

Natasha

22 de jul. de 2025

·

A estadia foi de 6 noites

Its new clean and modern. Would prefer to have streaming on tvs. Walls are a bit thin so could hear other guests quite late at night. Room smelled bad. The pool was being used for swimming lessons. No closets or drawers. Staff is nice and helpful, like the easy access arounf the hotel. Like the 24hrs snacks, although its only chips, chocolate bars and instant noodles. Love the 24hr coffee but its more like coffee flavored water. There are no coffee machines in the rooms, so dont love having to go downstairs first thing in the am for coffee. Good location. Pet friendly. Lots of parking.

Its new clean and modern. Would prefer to have streaming on tvs. Walls are a bit thin so could hear other guests quite late at night. Room smelled bad. The pool was being used for swimming lessons. No closets or drawers. Staff is nice and helpful, like the easy access arounf the hotel. Like the 24hrs snacks, although its only chips, chocolate bars and instant noodles. Love the 24hr coffee but its more like coffee flavored water. There are no coffee machines in the rooms, so dont love having to go downstairs first thing in the am for coffee. Good location. Pet friendly. Lots of parking.

8

Aileen

5 de mai. de 2025

·

A estadia foi de 2 noites

Eggs in the morning were terrible, think they had been lying out for ages and we were the first ones down for 6am Excellent surrounding in the reception area for guests. Didn't find the reception people exactly the most friendly or looking to help. Disappointed room didnt have freezer part to fridge, microwave or kettle

Eggs in the morning were terrible, think they had been lying out for ages and we were the first ones down for 6am Excellent surrounding in the reception area for guests. Didn't find the reception people exactly the most friendly or looking to help. Disappointed room didnt have freezer part to fridge, microwave or kettle

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Os funcionários são frequentemente descritos como simpáticos e prestativos, com check-in rápido e resolução útil de problemas. No entanto, as avaliações também citam profissionalismo inconsistente na recepção, camareiras entrando sem bater, respostas lentas a ruídos ou problemas e falhas no cartão-chave ou nos sistemas.

Avaliações dos hóspedes relacionadas

10

Catherine Samantha

2 de mar. de 2026

·

A estadia foi de 2 noites

Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!

Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!

10

Susan

10 de set. de 2025

·

A estadia foi de 3 noites

Great price. If I needed extra (towels, soap, remote batteries), they were provided immediately. Staff was great.

Great price. If I needed extra (towels, soap, remote batteries), they were provided immediately. Staff was great.

6

Dina

8 de set. de 2025

·

A estadia foi de 1 noite

Very nice hotel, the only reason I give 3 stars, because I asked the front desk to put me in a room away from kids, I said, I need quiet rest and am tired from kids. He smiled, and promised me a quiet room.... Guess what... there were kids on the floor above me and the both rooms next to mine, and they were all screaming until 11 pm. When I called around 10 m and asked the person who put me in this hell, he said there is nothing they can do. All I learned from this experience is not to trust liars at the front desk. Will never stay there again.

Very nice hotel, the only reason I give 3 stars, because I asked the front desk to put me in a room away from kids, I said, I need quiet rest and am tired from kids. He smiled, and promised me a quiet room.... Guess what... there were kids on the floor above me and the both rooms next to mine, and they were all screaming until 11 pm. When I called around 10 m and asked the person who put me in this hell, he said there is nothing they can do. All I learned from this experience is not to trust liars at the front desk. Will never stay there again.

2

Asha

3 de out. de 2025

·

A estadia foi de 1 noite

I had an extremely disappointing experience with the front desk staff, particularly Noel. His behavior was unprofessional and unacceptable. I had booked three rooms under my name for a group of ten staff members attending training. Despite providing the details, Noel refused to let them check in at 1 a.m., insisting that I had to be physically present. When I explained the situation, he claimed that the “primary guest” was rude to him, which was entirely untrue. My only request was that he allow my staff to check in after a long day of travel. He also did not allow them to book rooms claiming that the primary guest (myself) was rude to him over the phone. He let a group of people out of the building at 1 am who were ready to do a fresh booking and pay on the spot to stay at the hotel. His conduct was dismissive, discriminatory, and displayed a lack of basic professionalism and courtesy. What should have been a simple check-in process turned into a stressful and disrespectful encounter. I am not sure how they would handle contact less check that is offered by this hotel? Such a disgrace. People like Noel shouldn’t be working in this industry if they got no iota of empathy and understanding.

I had an extremely disappointing experience with the front desk staff, particularly Noel. His behavior was unprofessional and unacceptable. I had booked three rooms under my name for a group of ten staff members attending training. Despite providing the details, Noel refused to let them check in at 1 a.m., insisting that I had to be physically present. When I explained the situation, he claimed that the “primary guest” was rude to him, which was entirely untrue. My only request was that he allow my staff to check in after a long day of travel. He also did not allow them to book rooms claiming that the primary guest (myself) was rude to him over the phone. He let a group of people out of the building at 1 am who were ready to do a fresh booking and pay on the spot to stay at the hotel. His conduct was dismissive, discriminatory, and displayed a lack of basic professionalism and courtesy. What should have been a simple check-in process turned into a stressful and disrespectful encounter. I am not sure how they would handle contact less check that is offered by this hotel? Such a disgrace. People like Noel shouldn’t be working in this industry if they got no iota of empathy and understanding.

4

Tracy

24 de dez. de 2024

·

A estadia foi de 1 noite

House keeping walked into my room and my daughter's rooms hours before check out without even knocking. More than once

House keeping walked into my room and my daughter's rooms hours before check out without even knocking. More than once

4

harold butch

9 de mai. de 2025

·

A estadia foi de 1 noite

We need to wait an hour to go inside our room because the system was down,, and the room not totally clean

We need to wait an hour to go inside our room because the system was down,, and the room not totally clean

10

Eleanor

16 de jul. de 2024

·

A estadia foi de 2 noites

Staff was friendly and the hotel is clean and inviting.

Staff was friendly and the hotel is clean and inviting.

10

Curtis

2 de out. de 2025

·

A estadia foi de 1 noite

Great check in with no issues

Great check in with no issues

10

Robert

26 de abr. de 2025

·

A estadia foi de 3 noites

Shyne-Ann at the front desk was especially friendly polite and courteous looking after my every need, answered every question with a smile and made my stay memorable for myself while accommodating my service dog.

Shyne-Ann at the front desk was especially friendly polite and courteous looking after my every need, answered every question with a smile and made my stay memorable for myself while accommodating my service dog.

4

shannon

10 de out. de 2025

·

A estadia foi de 2 noites

The girl at the desk was rude and had no time. The room floor was separating and I had to call down twice for hot water. Not again !

The girl at the desk was rude and had no time. The room floor was separating and I had to call down twice for hot water. Not again !

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Base conveniente no sul de Edmonton, perto de lojas, restaurantes, consultórios médicos e vias principais; muitos acham tranquilo e fácil de acessar. Alguns mencionam obras ou opções limitadas de caminhada em algumas partes da área imediata.

Avaliações dos hóspedes relacionadas

10

JOSEPHINE

14 de jun. de 2025

·

A estadia foi de 1 noite

Clean and good location

Clean and good location

10

Christie

16 de nov. de 2025

·

A estadia foi de 1 noite

Great location and great hotel.

Great location and great hotel.

10

Terri

27 de set. de 2025

·

A estadia foi de 1 noite

Quiet, convenient but tucked away.

Quiet, convenient but tucked away.

10

Darren

28 de jul. de 2025

·

A estadia foi de 3 noites

Great room , decent breakfast but having the currents of Windermere a five minute walk away was worth its weight in gold. Our recommendation is trying the scoop n roll creamery for an after supper treat.

Great room , decent breakfast but having the currents of Windermere a five minute walk away was worth its weight in gold. Our recommendation is trying the scoop n roll creamery for an after supper treat.

10

Sherrie

27 de out. de 2025

·

A estadia foi de 1 noite

Great hotel in south Edmonton. Clean, new, easy to access.

Great hotel in south Edmonton. Clean, new, easy to access.

10

Neal

25 de out. de 2024

·

A estadia foi de 1 noite

Perfect spot in South Edmonton. Close to pretty much any shopping or dining you need.

Perfect spot in South Edmonton. Close to pretty much any shopping or dining you need.

10

Stan

3 de mar. de 2025

·

A estadia foi de 1 noite

Lots of restaurants close by.

Lots of restaurants close by.

10

Samantha

30 de nov. de 2025

·

A estadia foi de 2 noites

Such a good location ! Clean hotel and friendly staff. Will def stay again!

Such a good location ! Clean hotel and friendly staff. Will def stay again!

10

Ken

25 de jun. de 2025

·

A estadia foi de 1 noite

It is in a nice location.

It is in a nice location.

10

Laura

15 de out. de 2024

·

A estadia foi de 1 noite

Close to my medical appointments. Also in easy to access, ample parking and close to other amenities (shopping, coffee, etc)

Close to my medical appointments. Also in easy to access, ample parking and close to other amenities (shopping, coffee, etc)

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é variado: vários elogiam as opções gratuitas e variadas e a máquina de panquecas, enquanto outros relatam opções limitadas de proteínas ou dietas, falta de itens, e café ou pratos quentes servidos frios; os horários geralmente parecem precoces.

Avaliações dos hóspedes relacionadas

10

Catherine

13 de nov. de 2025

·

A estadia foi de 1 noite

The hotel and rooms were very clean….comfortable beds. Friendly and competent staff. Great breakfast Spacious parking lot

The hotel and rooms were very clean….comfortable beds. Friendly and competent staff. Great breakfast Spacious parking lot

6

Cindy

29 de dez. de 2025

·

A estadia foi de 2 noites

Pillows and bedding were disappointing. No coffee first morning and breakfast was just ok. Staff were friendly.

Pillows and bedding were disappointing. No coffee first morning and breakfast was just ok. Staff were friendly.

6

Dan

12 de mar. de 2025

·

A estadia foi de 1 noite

The rooms were fine, clean and well equipped. The breakfast was not good at all. The eggs and sausages were cold even though they were in a steam tray. The pancakes had some kind of green stuff in them but it wasn't St. Patrick's day so I don't n know what was going on with them. The coffee was not even lukewarm. i think it had likely been made the day before. Definitely not fresh. I realize it's only a hotel breakfast but I have stayed here before and it was much better. We through everything in the garbage and stopped on our way out of town to at least get a hot cup of coffee.

The rooms were fine, clean and well equipped. The breakfast was not good at all. The eggs and sausages were cold even though they were in a steam tray. The pancakes had some kind of green stuff in them but it wasn't St. Patrick's day so I don't n know what was going on with them. The coffee was not even lukewarm. i think it had likely been made the day before. Definitely not fresh. I realize it's only a hotel breakfast but I have stayed here before and it was much better. We through everything in the garbage and stopped on our way out of town to at least get a hot cup of coffee.

10

Michelle

23 de nov. de 2025

·

A estadia foi de 1 noite

Easy and efficient check in. Great breakfast.

Easy and efficient check in. Great breakfast.

6

Peter

14 de abr. de 2025

·

A estadia foi de 1 noite

Just a quick overnight stay over a weekend. The room is clean and in good condition. The complimentary breakfast is very sparse and not well stocked or serviced. We had limited time to grab a bite - coffee was empty for 15 minutes, pancake mix was empty, no sausages or eggs either. Basically only cereal was available. Juice cups were all used too. This was in the middle of breakfast hours. We pretty much left without breakfast.

Just a quick overnight stay over a weekend. The room is clean and in good condition. The complimentary breakfast is very sparse and not well stocked or serviced. We had limited time to grab a bite - coffee was empty for 15 minutes, pancake mix was empty, no sausages or eggs either. Basically only cereal was available. Juice cups were all used too. This was in the middle of breakfast hours. We pretty much left without breakfast.

10

Lori

27 de dez. de 2025

·

A estadia foi de 10 noites

Comfortable room. Wonderful and accessible amenity spaces. Staff friendly and helpful. Breakfast was super!

Comfortable room. Wonderful and accessible amenity spaces. Staff friendly and helpful. Breakfast was super!

10

Darcy

28 de jul. de 2025

·

A estadia foi de 2 noites

Excellent staff, clean, and had a wonderful selection of free breakfast!

Excellent staff, clean, and had a wonderful selection of free breakfast!

8

Robin

14 de out. de 2024

·

A estadia foi de 2 noites

Breakfast was good. Possibly have it open until 10 on the weekends.

Breakfast was good. Possibly have it open until 10 on the weekends.

10

R

19 de out. de 2025

·

A estadia foi de 2 noites

Love this hotel! Second time staying here. The hotel is clean, service is great and free breakfast is a nice bonus. Please add granola and fresh fruit please!

Love this hotel! Second time staying here. The hotel is clean, service is great and free breakfast is a nice bonus. Please add granola and fresh fruit please!

8

WILFRED BRYAN

8 de set. de 2024

·

A estadia foi de 2 noites

Staff were amazing. Room size is decent. Beddings were terrible unfortunately. Pool water was cold as ice. We stayed there roughly 6 days and the breakfast choices werent changed at all. Please try to offer new menu atleast every 2 days.

Staff were amazing. Room size is decent. Beddings were terrible unfortunately. Pool water was cold as ice. We stayed there roughly 6 days and the breakfast choices werent changed at all. Please try to offer new menu atleast every 2 days.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

tina

há 4 dias

·

A estadia foi de 2 noites

Beautiful shower, comfy beds, quiet hotel and location, clean, well maintained, friendly

Beautiful shower, comfy beds, quiet hotel and location, clean, well maintained, friendly

10

Cori

semana passada

·

A estadia foi de 1 noite

goood

goood

10

Russell

há 2 semanas

·

A estadia foi de 1 noite

All included breakfast was delicious.

All included breakfast was delicious.

8

Paul

há 3 semanas

·

A estadia foi de 1 noite

Great stay at this hotel, not our first time. Nice beds, funky vibe in the lobby and public spaces, stocked store and comp coffee

Great stay at this hotel, not our first time. Nice beds, funky vibe in the lobby and public spaces, stocked store and comp coffee

4

Renee

há 4 semanas

·

A estadia foi de 1 noite

No meat at breakfast, poor bteakfast. Not comfortable beds. One star at best would not recommend.

No meat at breakfast, poor bteakfast. Not comfortable beds. One star at best would not recommend.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $136	19 $134
20 $75	21 $76	22 $74	23 $76	24 $74	25 $99	26 $97
27 $71	28 $74	29 $76	30 $74

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão fornecer uma cópia do seu documento de identificação com fotografia emitido pelo governo antes da chegada. Contacte o alojamento com antecedência se planeia chegar após as 23:00, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.

A piscina está aberta das 8:00 às 23:00.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Estadia de animais de estimação: 35.00 CAD por animal, por noite (máximo de 125.00 CAD por estadia)
Os animais de serviço estão isentos de taxas
Taxa de check-in tardio: 35.00 CAD para chegadas entre a(s) 3:00 e a(s) 11:00
Berço: 25.00 CAD por estadia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.