American Inn and Suites Ferndale

Dirty

The entrance was clean and decent but the room was the worst room I have ever been in. The bathroom was dirty with the bathtub having hair that looked like a sponge in it. The sink had a slime looking substance coming out of the drain. The AC unit did not function. There were blood smears on the wall, like bugs were killed and smeared. The smell throughout the room including the bed and covers are undescribable. No, mini fridge available. I was in room 243, I asked for I refund and the said they could not, it's against hotel policy. We ended up leaving anyways.

I didn’t stay because the property was so unclean, not as advertised in photos.

Worst place I almost stayed at! I went in stayed for like 40 min and had to check right out..got locked inside the bathroom because they didnt have a handle on the door on the inside. Water wouldn't get warm despite running it for 20 min, black mold on some walls and hair in the tub and on the floor. Place was gross..stains everywhere on walls, blanket, bed, towels, everywhere. Heard a rat in the drop ceiling in the hall! Couch was caved in. Had some flys in there! Dont know how thats even possible with it being winter 😳. Asked for a different room only to be told all the rooms are like that. Dont say you wasn't warned!

The staff was very rude and aggressive wen asking for clean sheets , and they also had no blankets ,,also it was very dirty everywhere meaning everything in the room was dusty or stained