Villa Weber - self check-in

Clean room but difficult to get an invoice or contact when checking in

Auch wenn niemand vor Ort ist, funktioniert die Komunikation guet und auf Wünsche wird eingegangen! Freudig überrascht waren wir das Kaffee und Wasser am zweiten Tag, auf Wunsch aufgefüllt wird!

Great combination between digitization - web-based door opening, first experience for me - and available service contact when needed.

Overall we loved this place. It was disappointing that our kitchenette did not have a refrigerator and the shower head had problems (we were unable to regulate the temperature). With no on-site staff we were unable to quickly enquire about fixing these problems.

The electronic check in system is too complicated and takes over half an hour. You then get an electronic key which isn’t very reliable. Another guest simply couldn’t gain access and the telephone support was unhelpful. There was no fridge and the coffee machine had only 1 coffee pod supplied for 2 people! Service was terrible which is a shame as the room and Villa is very well e stored and in beautiful condition.