The Lakes Resort Cairns
From
153 $US
/nuit
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From
153 $US
/nuit
À propos de cet établissement
Laissez place à la détente en rejoignant les 4 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur. Parmi les services et équipements offerts par cet hôte...
Équipements
Laissez place à la détente en rejoignant les 4 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent une consigne à bagages, un coffre-fort à la réception et un ascenseur. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Les gourmands apprécieront les saveurs généreuses de Taste of Thai, un restaurant qui abrite un bar / salon pétillant. Si vous avez un petit creux, vous trouverez aussi sur place un café.
Chambres
Passez un séjour comme il se doit dans une des 50 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un grand réfrigérateur/congélateur et four. Une télévision LED avec chaînes numériques assure votre divertissement, alors que l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le monde. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un micro-ondes. Le service d'entretien est assuré une fois par semaine.
Emplacement
En choisissant The Lakes Resort Cairns, vous profiterez d'un séjour à Cairns (Cairns North), à moins de 5 minutes en voiture de Esplanade de Cairns et Cairns Central Shopping Centre. Cet hôtel très pratique pour les familles se trouve à 3,6 km de Cairns Esplanade Lagoon et à 4,3 km de Reef Fleet Terminal.
À proximité
Théâtre Rondo(0.4 miles)
Jardin botanique Centenary Lakes(0.4 miles)
Tanks Arts Centre(0.5 miles)
Sentier Red Arrow Walk(0.5 miles)
Cairns Botanic Gardens(0.7 miles)
Réserve du Mont Whitfield(0.7 miles)
Esplanade de Cairns(0.7 miles)
Cairns Mudflats(0.8 miles)
Icon Cancer Centre Cairns (Liz Plummer)(1.3 miles)
Parc Cairns Esplanade Charles Street(1.3 miles)
Cairns Base Hospital(1.5 miles)
Icon Cancer Centre Cairns(1.6 miles)
Anderson Street Conservation Park(1.6 miles)
Cairns Private Hospital(1.6 miles)
Centre des arts de la scène de Cairns(1.8 miles)
Aéroport principal le plus pratique pour rejoindre The Lakes Resort Cairns : Aéroport international de Cairns (CNS)(2.6 miles)
Parking
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Jardin
Emplacement
Cairns North, Queensland
Théâtre Rondo (0.4 miles)
Jardin botanique Centenary Lakes (0.4 miles)
Tanks Arts Centre (0.5 miles)
Sentier Red Arrow Walk (0.5 miles)
Cairns Botanic Gardens (0.7 miles)
Réserve du Mont Whitfield (0.7 miles)
Options de chambre
5
Appartement Standard, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 2
861 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
7
Appartement Standard, 3 chambres
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
1 Très Grand Lit Double
, 1 Grand Lit Double
et 2 Lits Simples
Couchages 6
1615 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
6
Appartement Deluxe, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
1292 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
6
Appartement Standard, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
1292 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
9
Chambre Familiale, 2 chambres
Détails de la chambre
2 Grands Lits Doubles
Couchages 2
Salle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
Avis des voyageurs sur The Lakes Resort Cairns
8.5
Très bien
Basé sur 572 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis, The Lakes Resort Cairns est apprécié pour ses nombreuses piscines et son emplacement pratique près de l'aéroport et de la ville, mais les commentaires soulignent également un entretien inégal et un soutien limité de la réception en dehors des heures d'ouverture.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis, The Lakes Resort Cairns est apprécié pour ses nombreuses piscines et son emplacement pratique près de l'aéroport et de la ville, mais les commentaires soulignent également un entretien inégal et un soutien limité de la réception en dehors des heures d'ouverture.
De nombreux clients trouvent les appartements propres, confortables et spacieux, bien que d'autres signalent des lacunes en matière de ménage et des intérieurs datés ou usés qui varient d'un logement à l'autre. Les commentaires sur les repas sont variés : certains louent le restaurant thaïlandais et le café sur place, tandis que d'autres ont été confrontés à des petits-déjeuners lents ou servis tard, ainsi qu'à des fermetures occasionnelles. Attendez-vous à des appartements autonomes avec des piscines au sein d'un complexe, dans un cadre pratique, mais avec un entretien et un soutien variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines et des jardins attrayants constituent un point fort pour beaucoup, et il y a un espace barbecue. Cependant, plusieurs avis font état de parties communes délabrées et d'un parking restreint, avec certaines installations hors service.
Avis de voyageur à ce sujet
10
Jaimie
5 juil. 2023
·
A séjourné 6 nuits
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
2
Rina
6 nov. 2025
·
A séjourné 5 nuits
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Mital
17 juil. 2025
·
A séjourné 4 nuits
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
10
Joanna
22 juil. 2024
·
A séjourné 4 nuits
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
10
Graham
28 nov. 2024
·
A séjourné 4 nuits
Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
10
Marco
18 mai 2025
·
A séjourné 3 nuits
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
8
Pak Lum
4 janv. 2022
·
A séjourné 5 nuits
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
8
Andrew
16 oct. 2024
·
A séjourné 6 nuits
The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
4
Stacey
16 avr. 2025
·
A séjourné 2 nuits
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
10
Agnieszka
7 mai 2025
·
A séjourné 3 nuits
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Plusieurs clients décrivent la propriété et les appartements comme propres, mais d'autres signalent des problèmes tels que des salles de bains sales, des toiles d'araignées et des articles sales ou usés. La qualité du ménage semble varier d'un logement à l'autre.
Avis de voyageur à ce sujet
8
Tejas Bipin Jasani
30 juil. 2022
·
A séjourné 4 nuits
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov. 2025
·
A séjourné 5 nuits
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Mital
17 juil. 2025
·
A séjourné 4 nuits
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
10
Cassandra
23 août 2022
·
A séjourné 7 nuits
Spacious and clean, great staff.
Spacious and clean, great staff.
8
Gillian
24 oct. 2024
·
A séjourné 4 nuits
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
8
Stephanie
15 déc. 2025
·
A séjourné 3 nuits
Clean, comfortable and affordable
Clean, comfortable and affordable
10
Koichi
27 août 2025
·
A séjourné 3 nuits
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
10
Frances
31 juil. 2023
·
A séjourné 2 nuits
Apartment was clean and spacious.
Apartment was clean and spacious.
10
Marco
18 mai 2025
·
A séjourné 3 nuits
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
10
Kevin
29 juil. 2024
·
A séjourné 2 nuits
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreux appartements sont spacieux et confortables, avec des logements rénovés et une vue sur la piscine. Cependant, la qualité varie d'un logement à l'autre : plusieurs font état de meubles datés, de problèmes occasionnels dans la chambre et d'une connexion Wi-Fi aléatoire, et certains signalent du bruit provenant des avions ou de la piscine.
Avis de voyageur à ce sujet
10
Jaimie
5 juil. 2023
·
A séjourné 6 nuits
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
10
Gus
16 août 2025
·
A séjourné 7 nuits
We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
10
Joanna
22 juil. 2024
·
A séjourné 4 nuits
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
2
Richard
22 sept. 2025
·
A séjourné 2 nuits
The property is dated. It is not a 4 star resort. The signage out front is
The property is dated. It is not a 4 star resort. The signage out front is
10
craig
11 juil. 2025
·
A séjourné 7 nuits
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
8
Janice
14 juil. 2025
·
A séjourné 2 nuits
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
8
Pak Lum
4 janv. 2022
·
A séjourné 5 nuits
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
6
Zena
19 avr. 2025
·
A séjourné 4 nuits
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
6
Jackie
15 juil. 2024
·
A séjourné 2 nuits
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
10
Kevin
29 juil. 2024
·
A séjourné 2 nuits
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
La réception a des horaires limités en semaine, est fermée le week-end et l'assistance en dehors des heures d'ouverture est souvent difficile à joindre ; certains arrivants ont subi des retards ou des chambres non prêtes. Lorsque le personnel est disponible, il est décrit comme aimable.
Avis de voyageur à ce sujet
10
Jaimie
5 juil. 2023
·
A séjourné 6 nuits
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
4
raphael
17 août 2024
·
A séjourné 5 nuits
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
8
Tejas Bipin Jasani
30 juil. 2022
·
A séjourné 4 nuits
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov. 2025
·
A séjourné 5 nuits
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
4
Andrea Casali
27 nov. 2022
·
A séjourné 2 nuits
This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
8
paul
17 janv. 2025
·
A séjourné 3 nuits
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
10
Cassandra
23 août 2022
·
A séjourné 7 nuits
Spacious and clean, great staff.
Spacious and clean, great staff.
4
Stacey
16 avr. 2025
·
A séjourné 2 nuits
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
10
Agnieszka
7 mai 2025
·
A séjourné 3 nuits
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
6
Zena
19 avr. 2025
·
A séjourné 4 nuits
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour l'aéroport et l'accès à la ville, avec des arrêts de bus à quelques pas ; situé légèrement en dehors du centre animé. Certains mentionnent le bruit des avions, et certains suggèrent qu'une voiture peut être utile.
Avis de voyageur à ce sujet
10
Jaimie
5 juil. 2023
·
A séjourné 6 nuits
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
10
Ralf
26 août 2025
·
A séjourné 2 nuits
Utrolig fint sted med god plass til samme pris som et normalt hotellrom i byen som nesten er i gå avstand.
Utrolig fint sted med god plass til samme pris som et normalt hotellrom i byen som nesten er i gå avstand.
8
Tejas Bipin Jasani
30 juil. 2022
·
A séjourné 4 nuits
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov. 2025
·
A séjourné 5 nuits
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Joanna
22 juil. 2024
·
A séjourné 4 nuits
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
8
Gillian
24 oct. 2024
·
A séjourné 4 nuits
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
10
craig
11 juil. 2025
·
A séjourné 7 nuits
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
10
Koichi
27 août 2025
·
A séjourné 3 nuits
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
10
Marco
18 mai 2025
·
A séjourné 3 nuits
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
8
Pak Lum
4 janv. 2022
·
A séjourné 5 nuits
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sont mitigés. Le restaurant thaïlandais et le café sur place sont loués, mais le petit-déjeuner ouvre tard pour les visites guidées matinales, peut être lent et a parfois été fermé.
Avis de voyageur à ce sujet
10
Jaimie
5 juil. 2023
·
A séjourné 6 nuits
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
4
raphael
17 août 2024
·
A séjourné 5 nuits
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
2
Rina
6 nov. 2025
·
A séjourné 5 nuits
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
8
paul
17 janv. 2025
·
A séjourné 3 nuits
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
8
Janice
14 juil. 2025
·
A séjourné 2 nuits
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
10
Agnieszka
7 mai 2025
·
A séjourné 3 nuits
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
4
Barbara
3 juil. 2024
·
A séjourné 21 nuits
A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.
A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Antoinette
30 juin 2026
·
A séjourné 3 nuits
Massive apartment
Massive apartment
6
Jennifer
22 juin 2026
·
A séjourné 6 nuits
The pools were gorgeous. Thai restaurant was delicious. Location was fantastic. The apartments were spacious with 2 bedrooms, wifi, lovely outside area, big fridge and freezer, cooking equipment and very clean BBQ. Be nice to have some more sheltered outside areas and also not have to hire courts etc. Shame the spa wasnt heated too. We didn't expect so many residents that lived there permanently - didn't feel like our group of children could really be themselves and make too much noise. We weren't impressed with our broken dryer and oven that took forever to cook anything. Or the fact we had an entire day without power (7am to 8:15pm) - was quite dangerous in stairwells getting around. We only got the email the week before but no times listed for the outage. In saying all of that... at checkout we did complain and we were refunded some money which we were extremely grateful for.
The pools were gorgeous. Thai restaurant was delicious. Location was fantastic. The apartments were spacious with 2 bedrooms, wifi, lovely outside area, big fridge and freezer, cooking equipment and very clean BBQ. Be nice to have some more sheltered outside areas and also not have to hire courts etc. Shame the spa wasnt heated too. We didn't expect so many residents that lived there permanently - didn't feel like our group of children could really be themselves and make too much noise. We weren't impressed with our broken dryer and oven that took forever to cook anything. Or the fact we had an entire day without power (7am to 8:15pm) - was quite dangerous in stairwells getting around. We only got the email the week before but no times listed for the outage. In saying all of that... at checkout we did complain and we were refunded some money which we were extremely grateful for.
8
Natalie
6 mai 2026
·
A séjourné 5 nuits
Great location. Close to airport and if you like a stroll, pleasant walk once you get on the waterfront. Staff friendly and helpful. We had a large one bedroom apartment overlooking one of the many lovely pools and gardens. The grounds were very well kept and tropical. Decor in the room somewhat dated but clean and served our purposes of 5 nights exploring Cairns and surrounds. Would stay here again.
Great location. Close to airport and if you like a stroll, pleasant walk once you get on the waterfront. Staff friendly and helpful. We had a large one bedroom apartment overlooking one of the many lovely pools and gardens. The grounds were very well kept and tropical. Decor in the room somewhat dated but clean and served our purposes of 5 nights exploring Cairns and surrounds. Would stay here again.
10
Harunobu
22 mars 2026
·
A séjourné 9 nuits
空港からも近く、室内は広く快適。ゆったり暮らす感覚が良い
空港からも近く、室内は広く快適。ゆったり暮らす感覚が良い
8
Giovanni
6 janv. 2026
·
A séjourné 6 nuits
Appartm
Appartm
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 17:00
Avant 10:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
La réception est ouverte aux heures suivantes :
- Du lundi au vendredi : de 08 h 00 à 17 h 00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- L'entretien de cet hébergement est confié à des professionnels.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Parking avec hauteur limite.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit-bébé : 10 AUD par nuit
- Lit d'appoint : 40 AUD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Jardin
Activités
Piscine
Courts de tennis
Jardin
Aire de jeux
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Services
Organisation d'excursions
Consigne à bagage
Général
Chambres non-fumeurs
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit