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Novotel Vina Del Mar

136 $

/ Nacht

Ø-Preis September

Novotel Vina Del Mar - Image 1

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Preise für Novotel Vina Del Mar

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136 $

/ Nacht

Ø-Preis September

Monatliche Durchschnittspreise

In Novotel Vina Del Mar liegt der Preis pro Nacht im günstigsten Monat (Juli) durchschnittlich bei 108 $ und im teuersten Monat (Februar) bei 211 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in Novotel Vina Del Mar nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	158 $
Februar	211 $
März	127 $
April	134 $
Mai	138 $
Juni	124 $
Juli	108 $
August	108 $
September	136 $
Oktober	151 $
November	155 $
Dezember	152 $

Am teuersten: Februar (ca. 211 $)

Am günstigsten: Juli (ca. 108 $)

Über diese Unterkunft

Zentral gelegenes Hotel in Vina del Mar mit einem Außenpool, einer Sauna und einem Businesscenter für einen komfortablen Aufenthalt.

Standort

Calle 6 Norte 745,2520000 Viña del Mar,CL, Viña del Mar, Chile

Weitere Informationen zum Ort

Zimmeroptionen

1

Superior Zimmer

Zimmerdetails

WLAN (kostenlos)

Safe

Minibar

2

Superior Suite

Zimmerdetails

WLAN (kostenlos)

Safe

Minibar

Superior Room, 2 Twin Beds

Zimmerdetails

5

Superior Zweibettzimmer

Zimmerdetails

WLAN (kostenlos)

Safe

Minibar

Superior Queen Room with Sofa

7

Superior-Zimmer Mit Queensize-Bett

Zimmerdetails

WLAN (kostenlos)

Safe

Minibar

Superior Zimmer mit Zustellbett

5

Superior Room, 1 Queen Bed with Sofa Bed

Zimmerdetails

WLAN (kostenlos)

Safe

Minibar

Gästebewertungen zu Novotel Vina Del Mar

8.1

Sehr gut

Basierend auf 2.613 verifizierten Bewertungen

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im Novotel Vina del Mar loben Reisende häufig die sauberen, modernen Zimmer, das freundliche Personal und die günstige Lage in Gehweite zu Restaurants, Geschäften und der Küstenpromenade, was es zu einer komfortablen Basis für Geschäftsreisen oder Besichtigungen macht.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Novotel Vina del Mar loben Reisende häufig die sauberen, modernen Zimmer, das freundliche Personal und die günstige Lage in Gehweite zu Restaurants, Geschäften und der Küstenpromenade, was es zu einer komfortablen Basis für Geschäftsreisen oder Besichtigungen macht.

Mehrere Bewertungen weisen auf gelegentliche Probleme mit dem warmen Wasser und der Klimaanlage hin, und einige Zimmer zur Straße können laut sein. Frühstück und das hoteleigene Restaurant werden unterschiedlich bewertet: Einige Gäste schätzten die Vielfalt, während andere die Frische, Qualität oder Aufmerksamkeit bemängelten, und Haustierbesitzer mussten auf einer kühlen Terrasse essen. Die Einrichtungen werden geschätzt, mit einem angenehmen Pool und einfachen Parkmöglichkeiten, obwohl Gäste gelegentliche Poolschließungen, fehlende Sonnenschirme und einen kleinen Fitnessraum erwähnen. Erwarten Sie einen modernen, gut gelegenen Aufenthalt mit solider Basis und einigen Unstimmigkeiten beim Service und der Instandhaltung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Moderne Einrichtungen mit einem angenehmen Außenpool und kostenlosen unterirdischen Parkplätzen. Einige Gäste berichteten von Poolschließungen oder fehlendem Wasser, fehlenden Sonnenschirmen und einem kleinen Fitnessraum; mehrere stellten fest, dass der Pool nicht beheizt ist.

Ähnliche Gästebewertungen

8

Thomas

2. Sept. 2024

·

Aufenthalt am 2 Nächte

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

4

eduardo

21. Juli 2024

·

Aufenthalt am 2 Nächte

En la aplicación se dice que el hotel cuenta con piscina climatizada, lo que es un engaño ya que solo hay una piscina al aire libre!!!

En la aplicación se dice que el hotel cuenta con piscina climatizada, lo que es un engaño ya que solo hay una piscina al aire libre!!!

8

christine

10. Feb. 2025

·

Aufenthalt am 3 Nächte

Chambre confortable, literie très bien. Petit déjeuner buffet très bien ainsi que la cuisine du restaurant. Espace piscine agréable mais manque de parasols. Parking sécurisé au sous-sol pratique. Par contre le wifi n’est pas sécurisé et fonctionne très mal dans la chambre.

Chambre confortable, literie très bien. Petit déjeuner buffet très bien ainsi que la cuisine du restaurant. Espace piscine agréable mais manque de parasols. Parking sécurisé au sous-sol pratique. Par contre le wifi n’est pas sécurisé et fonctionne très mal dans la chambre.

10

CARLOS

12. Jan. 2024

·

Aufenthalt am 1 Nacht

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool

10

emilie

17. Nov. 2024

·

Aufenthalt am 1 Nacht

Parking was easy. lovely area! hotel was clean and spacious

Parking was easy. lovely area! hotel was clean and spacious

10

Silvia Maria

5. Aug. 2025

·

Aufenthalt am 2 Nächte

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

10

José Román

13. Feb. 2024

·

Aufenthalt am 3 Nächte

Todo excelente. Por resaltar algún espacio de mejora, diría que en la piscina no hay ninguna sombrilla y los huéspedes tenemos que estar al sol sin protección. Especialmente en Chile protegerse del sol es prioridad

Todo excelente. Por resaltar algún espacio de mejora, diría que en la piscina no hay ninguna sombrilla y los huéspedes tenemos que estar al sol sin protección. Especialmente en Chile protegerse del sol es prioridad

8

Regina

6. März 2024

·

Aufenthalt am 1 Nacht

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

10

Molly

23. März 2024

·

Aufenthalt am 3 Nächte

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.

10

Rod

9. Jan. 2024

·

Aufenthalt am 1 Nacht

Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile

Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Bewertungen heben durchweg saubere Zimmer und gepflegte Bereiche hervor. Einige Gäste bemerkten jedoch Mängel wie eine schmutzige Minibar oder einen Wasserkocher.

Ähnliche Gästebewertungen

10

Elpidio

16. Feb. 2024

·

Aufenthalt am 4 Nächte

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

4

Jenisha

19. Sept. 2023

·

Aufenthalt am 1 Nacht

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

10

emilie

17. Nov. 2024

·

Aufenthalt am 1 Nacht

Parking was easy. lovely area! hotel was clean and spacious

Parking was easy. lovely area! hotel was clean and spacious

10

LUIS

21. Mai 2023

·

Aufenthalt am 1 Nacht

Buena ubicación Piezas amplias y limpias Cama y almohadas bien Desayuno adecuado

Buena ubicación Piezas amplias y limpias Cama y almohadas bien Desayuno adecuado

10

jaime

3. Mai 2025

·

Aufenthalt am 1 Nacht

Excelente , limpio y muy bien mantenido

Excelente , limpio y muy bien mantenido

10

Elpidio

1. März 2024

·

Aufenthalt am 4 Nächte

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

10

Andreas

28. Jan. 2026

·

Aufenthalt am 3 Nächte

Rent och fräscht. Väldigt trevlig personal. Finns inget att klaga på över huvud taget.

Rent och fräscht. Väldigt trevlig personal. Finns inget att klaga på över huvud taget.

10

Paulo

5. Feb. 2026

·

Aufenthalt am 2 Nächte

Quarto bom e limpo

Quarto bom e limpo

10

Marisa

28. Dez. 2024

·

Aufenthalt am 3 Nächte

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

6

Pablo

9. Jan. 2023

·

Aufenthalt am 1 Nacht

El baño tiene una filtración, probablemente bajo las baldosas que lleva a que el año de la ducha, se escape por el piso, por debajo del lava manos, zona opuesta a la ducha. Genera mal olor, tipo desague. El frigobar que si bien estaba vacío, estába sucio, con liquido derramado al interior... Y me cobraron un cargo por iva, cuando se suponía que todo estaba arreglado con Hoteles.com, no me habia pasado antes.

El baño tiene una filtración, probablemente bajo las baldosas que lleva a que el año de la ducha, se escape por el piso, por debajo del lava manos, zona opuesta a la ducha. Genera mal olor, tipo desague. El frigobar que si bien estaba vacío, estába sucio, con liquido derramado al interior... Y me cobraron un cargo por iva, cuando se suponía que todo estaba arreglado con Hoteles.com, no me habia pasado antes.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und geräumig, viele ruhig mit teilweisem Meerblick. Mehrere Gäste berichteten von Problemen mit der Temperaturregelung, Straßenlärm in einigen Zimmern und gelegentlichen Problemen mit den Annehmlichkeiten im Zimmer.

Ähnliche Gästebewertungen

10

Eric

13. März 2025

·

Aufenthalt am 1 Nacht

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

4

Jenisha

19. Sept. 2023

·

Aufenthalt am 1 Nacht

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

8

Melina

12. Aug. 2024

·

Aufenthalt am 2 Nächte

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good

8

Edward G

15. Juli 2024

·

Aufenthalt am 5 Nächte

The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.

The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.

10

Luis

24. Nov. 2025

·

Aufenthalt am 1 Nacht

Habitación cómoda y sin ruidos

Habitación cómoda y sin ruidos

10

FRANCISCA

17. Jan. 2025

·

Aufenthalt am 1 Nacht

Todo excelente, atencion, habitacion, ubicacion, desayuno. Lo único extraño es que solo puedes encender la luz del baño si enciendes la de toda la pieza, no se si fue una pifia de esta pieza puntualmente, pero por nuestra corta estadia ni preguntamos.

Todo excelente, atencion, habitacion, ubicacion, desayuno. Lo único extraño es que solo puedes encender la luz del baño si enciendes la de toda la pieza, no se si fue una pifia de esta pieza puntualmente, pero por nuestra corta estadia ni preguntamos.

8

Regina

6. März 2024

·

Aufenthalt am 1 Nacht

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

10

Alessandro

17. Juni 2025

·

Aufenthalt am 1 Nacht

Perfect business hotel. Staff very kind. Big room

Perfect business hotel. Staff very kind. Big room

8

RENE MARTINEZ

15. Apr. 2024

·

Aufenthalt am 2 Nächte

The refrigerator was not working

The refrigerator was not working

8

Jaime

24. Sept. 2024

·

Aufenthalt am 1 Nacht

Bien ubicado, limpio. Las habitaciones hacia calle Libertad son muy ruidosas, por el tráfico vehicular.

Bien ubicado, limpio. Las habitaciones hacia calle Libertad son muy ruidosas, por el tráfico vehicular.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird häufig als freundlich, einladend und hilfsbereit beschrieben, mit einem reibungslosen Check-in. Einige Gäste berichteten von Ungereimtheiten im Service, unklaren Richtlinien oder Abrechnungen, langsamen Reinigungsservice oder zeitweilig mangelnder Reaktionsfähigkeit.

Ähnliche Gästebewertungen

6

Benedicto

23. Jan. 2024

·

Aufenthalt am 1 Nacht

Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.

Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.

10

EDUARDO

25. Nov. 2024

·

Aufenthalt am 3 Nächte

Excellent location. Wonderful staff.

Excellent location. Wonderful staff.

10

Harvey

27. Dez. 2022

·

Aufenthalt am 19.352 Nächte

Excellent location, staff very friendly and helpful

Excellent location, staff very friendly and helpful

6

andres

30. Sept. 2024

·

Aufenthalt am 1 Nacht

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

10

Elpidio

1. März 2024

·

Aufenthalt am 4 Nächte

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

4

Rita

2. Feb. 2023

·

Aufenthalt am 1 Nacht

Ofrecieron servicio de room service hasta las 3 AM pero desde las 12 ya no respondieron el teléfono. Desistí a la 1 AM. El hotel se quedó sin agua a nivel general y me quedé a media ducha en jabón. El problema fue desde las 10 AM hasta el check out.

Ofrecieron servicio de room service hasta las 3 AM pero desde las 12 ya no respondieron el teléfono. Desistí a la 1 AM. El hotel se quedó sin agua a nivel general y me quedé a media ducha en jabón. El problema fue desde las 10 AM hasta el check out.

8

Stephanie

2. Apr. 2024

·

Aufenthalt am 4 Nächte

Si viajas del extranjero asegúrate de llevar tu pasaporte extranjero y un comprobante del PPD porque sino te cobrarán un cargo de 80 mil pesos chilenos por el “IVA” aunque hayas pagado en su totalidad el pago del hotel a la hora de reservar. Está información el hotel no te la da y tampoco la app de hotels.com. A la hora del check in está información no se me fue dada tampoco hasta muchas horas más tarde, luego trate de pagarlo con tarjeta Mastercard extranjera no se pudo, tuve que pagar con cash. Muy poca ayuda e información a la hora del check in. Luego horas más tarde pude usar mi tarjeta.

Si viajas del extranjero asegúrate de llevar tu pasaporte extranjero y un comprobante del PPD porque sino te cobrarán un cargo de 80 mil pesos chilenos por el “IVA” aunque hayas pagado en su totalidad el pago del hotel a la hora de reservar. Está información el hotel no te la da y tampoco la app de hotels.com. A la hora del check in está información no se me fue dada tampoco hasta muchas horas más tarde, luego trate de pagarlo con tarjeta Mastercard extranjera no se pudo, tuve que pagar con cash. Muy poca ayuda e información a la hora del check in. Luego horas más tarde pude usar mi tarjeta.

10

Navdeep

8. Dez. 2024

·

Aufenthalt am 1 Nacht

Excellent check in experience. Staff were very friendly and helpful

Excellent check in experience. Staff were very friendly and helpful

10

Marisa

28. Dez. 2024

·

Aufenthalt am 3 Nächte

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

4

ANGEL

29. Jan. 2024

·

Aufenthalt am 3 Nächte

Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.

Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentrale, fußläufige Lage in der Nähe von Restaurants, Geschäften und der Küstenpromenade; viele fanden die Gegend sicher. Die öffentlichen Verkehrsmittel sind in der Nähe.

Ähnliche Gästebewertungen

10

nilgia

7. Apr. 2024

·

Aufenthalt am 2 Nächte

Great place to be near the beach and restaurants.

Great place to be near the beach and restaurants.

8

François

31. Dez. 2024

·

Aufenthalt am 4 Nächte

Chambres agréables à 10 minutes de la plage Petite piscine parfois du monde. Bon petit déjeuner

Chambres agréables à 10 minutes de la plage Petite piscine parfois du monde. Bon petit déjeuner

10

Elpidio

16. Feb. 2024

·

Aufenthalt am 4 Nächte

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

10

Ximena

18. März 2024

·

Aufenthalt am 1 Nacht

It's located in a nice neighborhood, nearby to the city center.

It's located in a nice neighborhood, nearby to the city center.

10

Elpidio

1. März 2024

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Aufenthalt am 4 Nächte

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

10

Louie

3. Feb. 2025

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Aufenthalt am 4 Nächte

The location of this property is very good. Plenty of restaurants and things to do nearby.

The location of this property is very good. Plenty of restaurants and things to do nearby.

8

chung see

25. März 2024

·

Aufenthalt am 2 Nächte

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.

10

Juan

2. Jan. 2025

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Aufenthalt am 1 Nacht

Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.

Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.

10

Rita

31. Jan. 2025

·

Aufenthalt am 4 Nächte

Ótima estadia e localização

Ótima estadia e localização

10

S

15. Mai 2024

·

Aufenthalt am 1 Nacht

Lovely location in a vibrant area

Lovely location in a vibrant area

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Feedback zum Frühstück ist gemischt: Einige lobten die Vielfalt und Qualität, während andere Probleme mit der Frische, begrenzten glutenfreien Optionen oder defekten Kaffeemaschinen anführten. Der Restaurant-Service und das Essen waren uneinheitlich, mit Abrechnungsfehlern und Haustieren, die auf die Terrasse beschränkt waren.

Ähnliche Gästebewertungen

8

Thomas

2. Sept. 2024

·

Aufenthalt am 2 Nächte

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

8

Gaute

16. Feb. 2023

·

Aufenthalt am 7 Nächte

Good location. Nice straff. Clean rooms. Food at the Hotel is under par.

Good location. Nice straff. Clean rooms. Food at the Hotel is under par.

6

Magdalena

21. März 2025

·

Aufenthalt am 2 Nächte

Novotel in Viña Del Mar has no English Channel news at all which is very disappointing. Staff are very friendly & helpful. Food in the restaurant is very good. Shower glasses needs attention.

Novotel in Viña Del Mar has no English Channel news at all which is very disappointing. Staff are very friendly & helpful. Food in the restaurant is very good. Shower glasses needs attention.

10

Eric

13. März 2025

·

Aufenthalt am 1 Nacht

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

6

andres

30. Sept. 2024

·

Aufenthalt am 1 Nacht

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

8

PILAR

29. Juli 2024

·

Aufenthalt am 1 Nacht

Todo súper bien, excepto que para el desayuno el petfriendly significaba desayunar en la terraza. Aunque prendieron una estufa, resultó incómodo por el frío y por llevar ma comida.

Todo súper bien, excepto que para el desayuno el petfriendly significaba desayunar en la terraza. Aunque prendieron una estufa, resultó incómodo por el frío y por llevar ma comida.

10

Silvia Maria

5. Aug. 2025

·

Aufenthalt am 2 Nächte

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

10

Karla

6. Aug. 2025

·

Aufenthalt am 2 Nächte

La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .

La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .

8

Damian

13. Mai 2025

·

Aufenthalt am 6 Nächte

Buen servicio, buena comida en el restaurante

Buen servicio, buena comida en el restaurante

8

cesar

3. Mai 2025

·

Aufenthalt am 1 Nacht

Café da manhã deixou a desejar , os itens de panificadora não estavam frescos

Café da manhã deixou a desejar , os itens de panificadora não estavam frescos

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

flueck

5. Feb. 2024

·

Aufenthalt am 3 Nächte

alles super

alles super

8

Tobias

25. Dez. 2022

·

Sehr sauber, gutes Frühstück.

Sehr sauber, gutes Frühstück.

10

CARLOS A

8. März 2026

·

Aufenthalt am 2 Nächte

Es un hotel muy bien situado en Viña del Mar en una zona muy céntrica, muy tranquila y con buenas opciones para comer cerca a la playa. Un hotel muy agradable. Se ofrece un desayuno buffet variado y también ofrece los días de la semana. Un almuerzo tipo buffet, muy sabroso.

Es un hotel muy bien situado en Viña del Mar en una zona muy céntrica, muy tranquila y con buenas opciones para comer cerca a la playa. Un hotel muy agradable. Se ofrece un desayuno buffet variado y también ofrece los días de la semana. Un almuerzo tipo buffet, muy sabroso.

10

MIGUEL

17. Feb. 2026

·

Aufenthalt am 1 Nacht

Atención excelente siempre

Atención excelente siempre

10

Paulo

5. Feb. 2026

·

Aufenthalt am 2 Nächte

Quarto bom e limpo

Quarto bom e limpo

Richtlinien der Unterkunft

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Check-in ab 14:00

Vor 12:00

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Preise für kommende Reisedaten

September 2026

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Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.