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Novotel Vina Del Mar

US$ 136

/noite

Média para setembro

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Preços para Novotel Vina Del Mar

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US$ 136

/noite

Média para setembro

Preços médios mensais

Em Novotel Vina Del Mar, o preço por noite é, em média, US$ 108 no mês mais barato (julho) e US$ 211 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio por noite em Novotel Vina Del Mar por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 158
fevereiro	US$ 211
março	US$ 127
abril	US$ 134
maio	US$ 138
junho	US$ 124
julho	US$ 108
agosto	US$ 108
setembro	US$ 136
outubro	US$ 151
novembro	US$ 155
dezembro	US$ 152

Mais caro: fevereiro (aprox. US$ 211)

Mais barato: julho (aprox. US$ 108)

Sobre este alojamento

Centrally located hotel in Vina del Mar with an outdoor pool, sauna, and business center for a comfortable stay.

Estacionamento
Restaurante
Piscina
Sala de ginástica/Ginásio
Centro de negócios
Serviço de quartos

Localização

Calle 6 Norte 745,2520000 Viña del Mar,CL, Vina del Mar, Chile

Mais informações sobre a localização

Opções de quartos

1

Quarto Superior

Detalhes do quarto

Wi-Fi (gratuito)

Cofre

Mini bar

2

Suíte Superior

Detalhes do quarto

Wi-Fi (gratuito)

Cofre

Mini bar

Superior Room, 2 Twin Beds

Detalhes do quarto

5

Quarto Twin Superior

Detalhes do quarto

Wi-Fi (gratuito)

Cofre

Mini bar

Superior Queen Room with Sofa

7

Quarto Superior Queen

Detalhes do quarto

Wi-Fi (gratuito)

Cofre

Mini bar

Quarto Superior com Cama Extra

5

Superior Room, 1 Queen Bed with Sofa Bed

Detalhes do quarto

Wi-Fi (gratuito)

Cofre

Mini bar

Avaliações dos hóspedes sobre Novotel Vina Del Mar

8.1

Muito Bom

Com base em 2.613 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Novotel Vina del Mar, os viajantes elogiam frequentemente os quartos limpos e modernos, a simpatia da equipe e a localização conveniente, a uma curta distância a pé de restaurantes, lojas e da orla marítima, tornando-o uma base confortável para negócios ou passeios turísticos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Novotel Vina del Mar, os viajantes elogiam frequentemente os quartos limpos e modernos, a simpatia da equipe e a localização conveniente, a uma curta distância a pé de restaurantes, lojas e da orla marítima, tornando-o uma base confortável para negócios ou passeios turísticos.

Diversos comentários mencionam problemas intermitentes com água quente e controle de temperatura, e alguns quartos de frente para a rua podem ser barulhentos. O café da manhã e o restaurante no local recebem avaliações mistas: vários hóspedes apreciaram a variedade, enquanto outros acharam a qualidade, o frescor ou a atenção do serviço deficientes, e os donos de animais de estimação tiveram que comer em um terraço frio. As instalações são apreciadas, com uma piscina agradável e estacionamento fácil, embora os hóspedes mencionem fechamentos ocasionais da piscina, falta de guarda-sóis e uma academia pequena. Espere uma estadia moderna e bem localizada, com bons serviços básicos e algumas inconsistências no serviço e na manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Instalações modernas com uma agradável piscina ao ar livre e estacionamento subterrâneo gratuito. Alguns hóspedes relataram fechamentos da piscina ou falta de água, ausência de guarda-sóis e uma academia pequena; vários observaram que a piscina não é aquecida.

Avaliações dos hóspedes relacionadas

8

Thomas

2 de set. de 2024

·

A estadia foi de 2 noites

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

4

eduardo

21 de jul. de 2024

·

A estadia foi de 2 noites

En la aplicación se dice que el hotel cuenta con piscina climatizada, lo que es un engaño ya que solo hay una piscina al aire libre!!!

En la aplicación se dice que el hotel cuenta con piscina climatizada, lo que es un engaño ya que solo hay una piscina al aire libre!!!

8

christine

10 de fev. de 2025

·

A estadia foi de 3 noites

Chambre confortable, literie très bien. Petit déjeuner buffet très bien ainsi que la cuisine du restaurant. Espace piscine agréable mais manque de parasols. Parking sécurisé au sous-sol pratique. Par contre le wifi n’est pas sécurisé et fonctionne très mal dans la chambre.

Chambre confortable, literie très bien. Petit déjeuner buffet très bien ainsi que la cuisine du restaurant. Espace piscine agréable mais manque de parasols. Parking sécurisé au sous-sol pratique. Par contre le wifi n’est pas sécurisé et fonctionne très mal dans la chambre.

10

CARLOS

12 de jan. de 2024

·

A estadia foi de 1 noite

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool

10

emilie

17 de nov. de 2024

·

A estadia foi de 1 noite

Parking was easy. lovely area! hotel was clean and spacious

Parking was easy. lovely area! hotel was clean and spacious

10

Silvia Maria

5 de ago. de 2025

·

A estadia foi de 2 noites

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

10

José Román

13 de fev. de 2024

·

A estadia foi de 3 noites

Todo excelente. Por resaltar algún espacio de mejora, diría que en la piscina no hay ninguna sombrilla y los huéspedes tenemos que estar al sol sin protección. Especialmente en Chile protegerse del sol es prioridad

Todo excelente. Por resaltar algún espacio de mejora, diría que en la piscina no hay ninguna sombrilla y los huéspedes tenemos que estar al sol sin protección. Especialmente en Chile protegerse del sol es prioridad

8

Regina

6 de mar. de 2024

·

A estadia foi de 1 noite

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

10

Molly

23 de mar. de 2024

·

A estadia foi de 3 noites

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.

10

Rod

9 de jan. de 2024

·

A estadia foi de 1 noite

Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile

Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As avaliações destacam consistentemente quartos limpos e áreas bem cuidadas. Alguns hóspedes mencionaram falhas ocasionais, como um minibar ou chaleira sujos.

Avaliações dos hóspedes relacionadas

10

Elpidio

16 de fev. de 2024

·

A estadia foi de 4 noites

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

4

Jenisha

19 de set. de 2023

·

A estadia foi de 1 noite

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

10

emilie

17 de nov. de 2024

·

A estadia foi de 1 noite

Parking was easy. lovely area! hotel was clean and spacious

Parking was easy. lovely area! hotel was clean and spacious

10

LUIS

21 de mai. de 2023

·

A estadia foi de 1 noite

Buena ubicación Piezas amplias y limpias Cama y almohadas bien Desayuno adecuado

Buena ubicación Piezas amplias y limpias Cama y almohadas bien Desayuno adecuado

10

jaime

3 de mai. de 2025

·

A estadia foi de 1 noite

Excelente , limpio y muy bien mantenido

Excelente , limpio y muy bien mantenido

10

Elpidio

1 de mar. de 2024

·

A estadia foi de 4 noites

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

10

Andreas

28 de jan. de 2026

·

A estadia foi de 3 noites

Rent och fräscht. Väldigt trevlig personal. Finns inget att klaga på över huvud taget.

Rent och fräscht. Väldigt trevlig personal. Finns inget att klaga på över huvud taget.

10

Paulo

5 de fev. de 2026

·

A estadia foi de 2 noites

Quarto bom e limpo

Quarto bom e limpo

10

Marisa

28 de dez. de 2024

·

A estadia foi de 3 noites

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

6

Pablo

9 de jan. de 2023

·

A estadia foi de 1 noite

El baño tiene una filtración, probablemente bajo las baldosas que lleva a que el año de la ducha, se escape por el piso, por debajo del lava manos, zona opuesta a la ducha. Genera mal olor, tipo desague. El frigobar que si bien estaba vacío, estába sucio, con liquido derramado al interior... Y me cobraron un cargo por iva, cuando se suponía que todo estaba arreglado con Hoteles.com, no me habia pasado antes.

El baño tiene una filtración, probablemente bajo las baldosas que lleva a que el año de la ducha, se escape por el piso, por debajo del lava manos, zona opuesta a la ducha. Genera mal olor, tipo desague. El frigobar que si bien estaba vacío, estába sucio, con liquido derramado al interior... Y me cobraron un cargo por iva, cuando se suponía que todo estaba arreglado con Hoteles.com, no me habia pasado antes.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos e espaçosos, muitos silenciosos e com algumas vistas parciais para o mar. Vários hóspedes relataram problemas de controle de temperatura, ruído da rua em alguns quartos e problemas ocasionais com as comodidades do quarto.

Avaliações dos hóspedes relacionadas

10

Eric

13 de mar. de 2025

·

A estadia foi de 1 noite

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

4

Jenisha

19 de set. de 2023

·

A estadia foi de 1 noite

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

Hay mucho ruido de motor en el ultimo piso del hotel cual no deja dormir. La habitacion es muy calurosa y abrir la ventana hay mucho ruido de la calle. Ademas el hervidor entregado estaba muy sucio sin haber ni lavado ni mantenido.

8

Melina

12 de ago. de 2024

·

A estadia foi de 2 noites

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good

8

Edward G

15 de jul. de 2024

·

A estadia foi de 5 noites

The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.

The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.

10

Luis

24 de nov. de 2025

·

A estadia foi de 1 noite

Habitación cómoda y sin ruidos

Habitación cómoda y sin ruidos

10

FRANCISCA

17 de jan. de 2025

·

A estadia foi de 1 noite

Todo excelente, atencion, habitacion, ubicacion, desayuno. Lo único extraño es que solo puedes encender la luz del baño si enciendes la de toda la pieza, no se si fue una pifia de esta pieza puntualmente, pero por nuestra corta estadia ni preguntamos.

Todo excelente, atencion, habitacion, ubicacion, desayuno. Lo único extraño es que solo puedes encender la luz del baño si enciendes la de toda la pieza, no se si fue una pifia de esta pieza puntualmente, pero por nuestra corta estadia ni preguntamos.

8

Regina

6 de mar. de 2024

·

A estadia foi de 1 noite

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

10

Alessandro

17 de jun. de 2025

·

A estadia foi de 1 noite

Perfect business hotel. Staff very kind. Big room

Perfect business hotel. Staff very kind. Big room

8

RENE MARTINEZ

15 de abr. de 2024

·

A estadia foi de 2 noites

The refrigerator was not working

The refrigerator was not working

8

Jaime

24 de set. de 2024

·

A estadia foi de 1 noite

Bien ubicado, limpio. Las habitaciones hacia calle Libertad son muy ruidosas, por el tráfico vehicular.

Bien ubicado, limpio. Las habitaciones hacia calle Libertad son muy ruidosas, por el tráfico vehicular.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática, acolhedora e prestativa, com um check-in tranquilo. Alguns hóspedes relataram inconsistências no serviço, políticas pouco claras ou cobranças incorretas, serviço de quarto lento ou falta de resposta em alguns momentos.

Avaliações dos hóspedes relacionadas

6

Benedicto

23 de jan. de 2024

·

A estadia foi de 1 noite

Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.

Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.

10

EDUARDO

25 de nov. de 2024

·

A estadia foi de 3 noites

Excellent location. Wonderful staff.

Excellent location. Wonderful staff.

10

Harvey

27 de dez. de 2022

·

A estadia foi de 19.352 noites

Excellent location, staff very friendly and helpful

Excellent location, staff very friendly and helpful

6

andres

30 de set. de 2024

·

A estadia foi de 1 noite

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

10

Elpidio

1 de mar. de 2024

·

A estadia foi de 4 noites

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

4

Rita

2 de fev. de 2023

·

A estadia foi de 1 noite

Ofrecieron servicio de room service hasta las 3 AM pero desde las 12 ya no respondieron el teléfono. Desistí a la 1 AM. El hotel se quedó sin agua a nivel general y me quedé a media ducha en jabón. El problema fue desde las 10 AM hasta el check out.

Ofrecieron servicio de room service hasta las 3 AM pero desde las 12 ya no respondieron el teléfono. Desistí a la 1 AM. El hotel se quedó sin agua a nivel general y me quedé a media ducha en jabón. El problema fue desde las 10 AM hasta el check out.

8

Stephanie

2 de abr. de 2024

·

A estadia foi de 4 noites

Si viajas del extranjero asegúrate de llevar tu pasaporte extranjero y un comprobante del PPD porque sino te cobrarán un cargo de 80 mil pesos chilenos por el “IVA” aunque hayas pagado en su totalidad el pago del hotel a la hora de reservar. Está información el hotel no te la da y tampoco la app de hotels.com. A la hora del check in está información no se me fue dada tampoco hasta muchas horas más tarde, luego trate de pagarlo con tarjeta Mastercard extranjera no se pudo, tuve que pagar con cash. Muy poca ayuda e información a la hora del check in. Luego horas más tarde pude usar mi tarjeta.

Si viajas del extranjero asegúrate de llevar tu pasaporte extranjero y un comprobante del PPD porque sino te cobrarán un cargo de 80 mil pesos chilenos por el “IVA” aunque hayas pagado en su totalidad el pago del hotel a la hora de reservar. Está información el hotel no te la da y tampoco la app de hotels.com. A la hora del check in está información no se me fue dada tampoco hasta muchas horas más tarde, luego trate de pagarlo con tarjeta Mastercard extranjera no se pudo, tuve que pagar con cash. Muy poca ayuda e información a la hora del check in. Luego horas más tarde pude usar mi tarjeta.

10

Navdeep

8 de dez. de 2024

·

A estadia foi de 1 noite

Excellent check in experience. Staff were very friendly and helpful

Excellent check in experience. Staff were very friendly and helpful

10

Marisa

28 de dez. de 2024

·

A estadia foi de 3 noites

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.

4

ANGEL

29 de jan. de 2024

·

A estadia foi de 3 noites

Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.

Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.

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Localização

Localização central e acessível a pé, perto de restaurantes, lojas e da orla marítima; muitos consideraram a área segura. O transporte público está próximo.

Avaliações dos hóspedes relacionadas

10

nilgia

7 de abr. de 2024

·

A estadia foi de 2 noites

Great place to be near the beach and restaurants.

Great place to be near the beach and restaurants.

8

François

31 de dez. de 2024

·

A estadia foi de 4 noites

Chambres agréables à 10 minutes de la plage Petite piscine parfois du monde. Bon petit déjeuner

Chambres agréables à 10 minutes de la plage Petite piscine parfois du monde. Bon petit déjeuner

10

Elpidio

16 de fev. de 2024

·

A estadia foi de 4 noites

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

10

Ximena

18 de mar. de 2024

·

A estadia foi de 1 noite

It's located in a nice neighborhood, nearby to the city center.

It's located in a nice neighborhood, nearby to the city center.

10

Elpidio

1 de mar. de 2024

·

A estadia foi de 4 noites

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

10

Louie

3 de fev. de 2025

·

A estadia foi de 4 noites

The location of this property is very good. Plenty of restaurants and things to do nearby.

The location of this property is very good. Plenty of restaurants and things to do nearby.

8

chung see

25 de mar. de 2024

·

A estadia foi de 2 noites

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.

10

Juan

2 de jan. de 2025

·

A estadia foi de 1 noite

Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.

Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.

10

Rita

31 de jan. de 2025

·

A estadia foi de 4 noites

Ótima estadia e localização

Ótima estadia e localização

10

S

15 de mai. de 2024

·

A estadia foi de 1 noite

Lovely location in a vibrant area

Lovely location in a vibrant area

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é misto: alguns elogiaram a variedade e a qualidade, enquanto outros citaram problemas de frescor, opções limitadas sem glúten ou máquinas de café quebradas. O serviço e a comida do restaurante foram inconsistentes, com discrepâncias na conta e animais de estimação restritos ao terraço.

Avaliações dos hóspedes relacionadas

8

Thomas

2 de set. de 2024

·

A estadia foi de 2 noites

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

8

Gaute

16 de fev. de 2023

·

A estadia foi de 7 noites

Good location. Nice straff. Clean rooms. Food at the Hotel is under par.

Good location. Nice straff. Clean rooms. Food at the Hotel is under par.

6

Magdalena

21 de mar. de 2025

·

A estadia foi de 2 noites

Novotel in Viña Del Mar has no English Channel news at all which is very disappointing. Staff are very friendly & helpful. Food in the restaurant is very good. Shower glasses needs attention.

Novotel in Viña Del Mar has no English Channel news at all which is very disappointing. Staff are very friendly & helpful. Food in the restaurant is very good. Shower glasses needs attention.

10

Eric

13 de mar. de 2025

·

A estadia foi de 1 noite

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.

6

andres

30 de set. de 2024

·

A estadia foi de 1 noite

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

Horrible experiencia en el Restaurant, precios altos y caludad de los platos mediocre, ademàs, al pagar la cuenta no coincidían los precios de la carta con lo cobrado, TRWS VECES REVISARON y finamente igual no corregurron toda la cuenta. RECOMIENDO BUSCAR RESTAURANT DE 8 NORTE

8

PILAR

29 de jul. de 2024

·

A estadia foi de 1 noite

Todo súper bien, excepto que para el desayuno el petfriendly significaba desayunar en la terraza. Aunque prendieron una estufa, resultó incómodo por el frío y por llevar ma comida.

Todo súper bien, excepto que para el desayuno el petfriendly significaba desayunar en la terraza. Aunque prendieron una estufa, resultó incómodo por el frío y por llevar ma comida.

10

Silvia Maria

5 de ago. de 2025

·

A estadia foi de 2 noites

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

10

Karla

6 de ago. de 2025

·

A estadia foi de 2 noites

La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .

La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .

8

Damian

13 de mai. de 2025

·

A estadia foi de 6 noites

Buen servicio, buena comida en el restaurante

Buen servicio, buena comida en el restaurante

8

cesar

3 de mai. de 2025

·

A estadia foi de 1 noite

Café da manhã deixou a desejar , os itens de panificadora não estavam frescos

Café da manhã deixou a desejar , os itens de panificadora não estavam frescos

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Paulo

5 de fev. de 2026

·

A estadia foi de 2 noites

Quarto bom e limpo

Quarto bom e limpo

2

debora

11 de nov. de 2025

·

A estadia foi de 2 noites

Deveriam ter vergonha de adicionar esse hotel à categoria Novotel. Nem pra Ibis ele presta. Quarto com teto caindo, ar condicionado inexistente, aquecimento na ducha muito menos. A água da ducha, é em gotas.

Deveriam ter vergonha de adicionar esse hotel à categoria Novotel. Nem pra Ibis ele presta. Quarto com teto caindo, ar condicionado inexistente, aquecimento na ducha muito menos. A água da ducha, é em gotas.

8

Barbara

18 de out. de 2025

·

A estadia foi de 3 noites

Pequeno almoço

Pequeno almoço

10

Silvia Maria

5 de ago. de 2025

·

A estadia foi de 2 noites

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!

10

Edegar

19 de jul. de 2025

·

A estadia foi de 3 noites

Todo bem!

Todo bem!

Políticas da propriedade

Check-in

Check-out

Check-in a partir das 14:00

Antes das 12:00

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