The Burlington

Clean room. Very cute building. Older windows so we could hear everything on the street being on the second floor in the room closest to the street side. But everything else was good. No staff on site. Would stay again.

This place is in the hood. But we felt safe once parked in the parking lot. The parking lot is small and very tight parking but it work out. They require you to pay for parking and send them screen shots that you paid. Same with the deposit. A bit of a hassle but we understand. It has been 12 business days and never got my deposit back. They responded the first time. They are no longer responding so I had to dispute the charges. The hotel is beautiful but super thin walls. We could hear conversations from the room next door and the upstairs was so loud anytime they moved. I would not stay here again. I never leave bad reviews but I wish I knew this all before.

This was the worst stay in my entire life of traveling. The photos are very deceiving and does not look like what it looks like when you enter the premises. The entrance to the parking is in an alley way where unfortunately a lot of homeless stay and sleep. Cars speed in this alley and it’s very difficult to maneuver around others and I’m from LA originally. The mattress was disgusting with stains to include the sheets with an orange stain. The AC didn’t work well at all. I left the property to eat dinner with a family member for two hours and came back to it being cooler outside than inside the room while the Ac ran the entire time. I attempted to contact the property and was hung up on 3 times or their phone auto hangs up on you (not sure which is true but one is right). The hotel.com agent even attempt to make contact and nothing came of it with them not getting an answer as well. I’d advise you stay else where if you care about your safety and wellbeing.

No staff no tv in room quiet homeless people In parking lot on the balconies of property sleeping

Overall, I enjoyed my stay at the Burlington Hotel, especially for the price I paid. I wasn't sure what to expect at first because of some of the reviews, but my experience turned out to be much better than I anticipated. I have family in LA & traveled with friends but wanted my own space. To me, it's more like staying at an Airbnb than a traditional hotel. Before checking in, I purchased my own comforter, pillows, towels, and a few other essentials to make my stay more comfortable. The room was exactly what I needed—clean shower, comfortable bed and well-maintained. The hotel provided fresh white linens. I didn't need assistance from the staff during my stay. No, it's definitely not a Marriott or Hilton, which is what I usually book. However, it's not a bad place at all. It's actually a relaxed, laid-back spot and gave me the opportunity to try something outside of my normal routine. I appreciated experiencing something a little different. Most importantly, READ all of the check-in instructions carefully - SAVE the entry codes! No TV, as clearly stated. Walls were a little thin, but wasn’t an issue for me. It was quiet at night, and I slept well. I'm from New Orleans and travel frequently, both across the U.S. and internationally, so the neighborhood didn't bother me. Yes you do have to drive through an alley to reach the parking area, but I had no issues entering or leaving. I paid $10 per day for parking, convenient & well worth it.