Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 11 for adults and USD 6 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is an airport shuttle service available?

Yes, airport shuttle services are available for a fee of USD 28 per vehicle (one-way, maximum occupancy 4). Guests must contact the property at least 48 hours before travel to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for ease of access.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Phnom Penh, within a 5-minute drive of the Royal Palace and Riverside. It is 0.5 mi (0.8 km) from Sorya Shopping Center and 0.6 mi (1 km) from Central Market.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability may vary.

What are the policies regarding children staying at the hotel?

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What is the policy for extra beds or cribs?

The property offers rollaway beds for a fee of USD 25 per stay, and advance request or confirmation is required.

HM Grand Central Hotel Phnom Penh

Average nightly price at HM Grand Central Hotel by month, last 12 months (USD)
Month	Average price
January	US$37
February	US$37
March	US$36
April	US$39
May	US$36
June	US$37
July	US$37
August	US$37
September	US$37
October	US$32
November	US$36
December	US$35

What guests think

At HM Grand Central Hotel, travellers highlight a convenient, quiet location and friendly staff, comfortable rooms, and useful facilities like a small rooftop pool, gym, and bar, while recurring comments note inconsistent Wi‑Fi and some strict or unhelpful policies.

Many note the pool is smaller than photos and there are several steps up to reception. Breakfast and on-site dining range from good value to basic or overpriced, and the rooftop lounge can be quiet or occasionally closed. Housekeeping is usually clean, though a few guests reported lapses and maintenance issues like bathroom drainage. Expect a good-value base with convenient access, but be mindful of Wi‑Fi reliability, policies, and the modest scale of facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, gym, and sky bar are appreciated, though the pool is smaller than photos and the gym can feel basic or need maintenance; several steps lead up to reception. Occasional closures or a quiet bar were noted.

Related guest reviews

8

yeonghyeon

7 Mar 2024

·

Stayed 1 night

잘 이용하고 갑니다. 예상보다 수영장은 좀 작았어요, 폭이 좁아서 수영을 하긴 힘들고, 그냥 몸을 담그고 땀을 식히는 정도는 가능합니다.

Translate

10

Kathryn

25 Dec 2022

·

Stayed 3 nights

Nice place to stay. It was modern and clean. We were able to park underneath even though they have like 3 spots. Close to restaurants. Good value for your money.

10

david

25 Oct 2025

·

Stayed 5 nights

Nice pool and weight room. Clean newer building.

8

Daniel John

7 Aug 2025

·

Stayed 2 nights

Enormous bed. Luxury room. Pool is much smaller than pictures but you can have a decent swim.

8

Sotheary

13 Jul 2025

·

Stayed 2 nights

Nice place to stay. But there is a high front stair to go to reception.

8

Jason

22 Jan 2025

·

Stayed 3 nights

Overall, a great lil hotel nestled in the inner suburbs of the city - close to many tourist attractions by taxi. A shame the rooftop bar wasn’t pumping - the nights we were there there seemed nobody came through. Nice small pool area - smaller than in the pictures, but still very good. Most staff were able to communicate in English which helped greatly. Breakfast was nice = some good options, enough to get you going for the day. A cute lil hotel worth its weight in gold. Be ready to exercise upon arrival - a stairway to heaven awaits from the road to the reception area of the hotel - luggage can be taken up via ground floor elevator in the carpark area.

10

Elizabeth

21 Jan 2023

·

Stayed 5 nights

Convenient location, good selection at breakfast and they changed up the menu each day. Really friendly and helpful staff. Rooftop lounge was very convenient, we ate there nearly every night. Gym had a ping pong table, great space to relax or workout. The spa/steam room combo was the best.

10

Patrick

29 Aug 2023

·

Stayed 1 night

Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.

6

SUNAO

19 Jul 2022

·

Stayed 1 night

プールやスカイバーが改装中なら、先に案内をしてほしかった。改装中なら選ばなかったと思う

Translate

10

Daniel

31 Jul 2024

·

Stayed 3 nights

The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant. The laundry service offered is very convenient. The room is very nice with a very good air conditioning system. The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout. It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly. Hotel staff are extremely friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property and rooms clean, but some reported lapses such as incomplete room cleaning, bathroom drainage issues, and occasional odors.

Related guest reviews

8

Chandrashekhar

24 Aug 2022

·

Stayed 3 nights

Getting in to hotel lobby one has to climb too many steps. Reception could have been more courteous. Did not like bath room design. Hotel location is good, clean rooms

10

A

24 Jun 2023

·

Stayed 3 nights

Great hotel, with nice pool. Roms clean and comfy. Close to most places.

8

Ollie

1 Apr 2023

·

Stayed 3 nights

Overall we were pleased with our stay, nice rooftop pool, modern rooms, and huge bed! The gym has plenty of equipment, and the location is good. Only downside for us was that our room wasn’t cleaned properly and used tissues were left from previous occupants, we requested for these to be removed (which they were eventually), but the service was a little poor with no apology and no acknowledgment of this being a hygiene issue. Would have liked our request to have been taken more seriously, especially off the back of the Covid-19 pandemic.

10

Kathryn

25 Dec 2022

·

Stayed 3 nights

Nice place to stay. It was modern and clean. We were able to park underneath even though they have like 3 spots. Close to restaurants. Good value for your money.

10

david

25 Oct 2025

·

Stayed 5 nights

Nice pool and weight room. Clean newer building.

2

Federico

12 Jul 2023

·

Stayed 2 nights

Hotel 4 stelle, che non ne merita 2! La struttura è datata, austera, con finiture scarse. Le foto della piscina le hanno fatte con il grandangolo, gli spazi sono angusti. Abbiamo preso due camere, la nostra al terzo piano in un giorno presenta problemi alla cassaforte, cattivo odore dal bagno, ma soprattutto è vicina ad un montacarichi o qualcosa di similare per cui dalle 6 di mattina si sente un rumore fastidiosissimo che con cadenza di 10 secondi ogni due minuti ci toglie il sonno; ovviamente lo facciamo presente ma ci dicono che è un problema del ventilatore dell’aria condizionata…comunque problema non risolto! Nessuno ci ha proposto un cambio camera, però è impossibile che loro non siano a conoscenza di questo problema. Colazione scarsa e non molto igienica all’apparenza. La camera dei miei figli al 10 piano NON è stata rifatta il mattino seguente al nostro ingresso, nè pulita! In compenso per una bottiglietta di acqua ci hanno rincorso fuori dall’hotel!!!!! Se siete nella capitale cambogiana, evitate!! Ci sono altre strutture nettamente migliori!

Translate

10

Thierry

17 Feb 2023

·

Stayed 4 nights

The staff is great and helpful. Room very clean. Pool is refreshing in the evening. The gym is a little bit outdated, but it is more interesting to explore the neighborhood then going to the gym! I would come back!

10

PARK

4 Jan 2023

·

Stayed 2 nights

직원들도 친절하며 호텔 침구상태도 청결하고 에어컨도 잘 작동해서 쾌적합니다. 호텔입구에서 오른쪽으로 걸어서 약 10분내외로 왕궁과 박물관을 갈 수 있고 주변에 큰 슈퍼도있으며, 번화가주변이지만 대로변은 아니라 차소리가 심하지않아 만족스러웠습니다. 그리고 마사지샵 고민중이라면 호텔로비에서 예약가능한 마사지추천해요 :) 가격은 주변보다 조금비싸다고 생각될수있는데 그래도 건전함이 보장되고 정말정말 시원하게 잘해줘요!! 10시부터 이용가능한 수영장뷰도 좋은데 수심이 160cm/40cm 라 수영못하시는 분들은 참고하셔야할거같아요.. 구석쪽방에서는 와이파이가 조금느릴수있는데 로비랑 복도에서는 빨랐어요. 다음에 또 캄보디아에 온다면 이 곳에 또 방문예정입니다♡

Translate

10

Christine

13 Nov 2024

·

Stayed 2 nights

Excellent location and very clean.

4

john

29 May 2023

·

The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious with large beds and good showers, though some are compact. Multiple reviews cite unreliable Wi‑Fi and occasional noise in certain rooms.

Related guest reviews

8

Daniel John

7 Aug 2025

·

Stayed 2 nights

Enormous bed. Luxury room. Pool is much smaller than pictures but you can have a decent swim.

10

Patrick

24 Aug 2023

·

Stayed 2 nights

Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.

10

RAM SHARAN

10 Aug 2025

·

Stayed 3 nights

Spacoius room with excellent amenities. Great breakfast . Friendly staff.

2

Federico

12 Jul 2023

·

Stayed 2 nights

Hotel 4 stelle, che non ne merita 2! La struttura è datata, austera, con finiture scarse. Le foto della piscina le hanno fatte con il grandangolo, gli spazi sono angusti. Abbiamo preso due camere, la nostra al terzo piano in un giorno presenta problemi alla cassaforte, cattivo odore dal bagno, ma soprattutto è vicina ad un montacarichi o qualcosa di similare per cui dalle 6 di mattina si sente un rumore fastidiosissimo che con cadenza di 10 secondi ogni due minuti ci toglie il sonno; ovviamente lo facciamo presente ma ci dicono che è un problema del ventilatore dell’aria condizionata…comunque problema non risolto! Nessuno ci ha proposto un cambio camera, però è impossibile che loro non siano a conoscenza di questo problema. Colazione scarsa e non molto igienica all’apparenza. La camera dei miei figli al 10 piano NON è stata rifatta il mattino seguente al nostro ingresso, nè pulita! In compenso per una bottiglietta di acqua ci hanno rincorso fuori dall’hotel!!!!! Se siete nella capitale cambogiana, evitate!! Ci sono altre strutture nettamente migliori!

Translate

8

SASAHARA

8 Jan 2023

·

Stayed 19,364 nights

大きな部屋、窓から周囲を見渡せる開放感、朝食はwebには６時から、部屋のインフォメーションには、６時３０分と書かれているが、実際は７時過ぎだった。

Translate

6

SUGA

17 Feb 2025

·

Stayed 1 night

Wi-Fiの調子が悪かったことが残念でした。

Translate

10

Patrick

29 Aug 2023

·

Stayed 1 night

Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.

4

john

29 May 2023

·

The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.

10

Brendan

1 Nov 2022

·

Stayed 2 nights

The hotel was really nice and well worth the price. My room was really nice and the rain shower was amazing, I loved the water pressure.

10

Boroth

7 Nov 2025

·

Stayed 2 nights

Room was a bit small but other than that, it was good experience

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful. However, some guests experienced poor responsiveness, strict policies (e.g., guest ID and late checkout), and occasional rudeness.

Related guest reviews

10

CECILIO JR

10 Sept 2025

·

Stayed 3 nights

Excellent customer service and value for money! Service is very personalised and price is reasonable.

10

Matthew

4 Nov 2024

·

Stayed 2 nights

Great property, very friendly helpful staff. Great location. Would recommend

10

Reece

9 Aug 2025

·

Stayed 3 nights

The hotel is great and only a short ride away from any attractions. The area is great and I felt safe. The staff are friendly and welcoming. I would stay here again if I came back. The breakfast is a bit basic but it’s cheap so that makes up for it!

10

Patrick

24 Aug 2023

·

Stayed 2 nights

Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.

10

Vern E

11 Apr 2025

·

Stayed 7 nights

The staff were phanomanal

10

Dhevindri

7 Mar 2025

·

Stayed 4 nights

Absolutely amazing service

4

julian

20 Feb 2023

·

Stayed 6 nights

This was the fourth time staying here as each of the previous stays were good. However this will be the last time we stay there due to unsatisfactory service. In particular, the nightshift male front desk cover. He was particularly rude to my partner. He asked her for ID which was unwarranted, knowing full well I did not understand what he was questioning about. He was clearly not asking other guests the same. On a second occasion he was reluctant to say the least, to help with a problem with our keycard to the room. He claimed it was expired even though he had just watched me use it to gain lift access. In addition many, but not all, of the staff seemed uninterested in helping out with simple requests. This was disappointing as on previous visits that was not the case.

6

Kevin

17 Aug 2023

·

Stayed 13 nights

Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.

8

Christopher

10 Oct 2024

·

Stayed 1 night

I did message hotel about arranging a pick up , no one got back to me.

8

Andrew

5 Dec 2023

·

Stayed 2 nights

In general, the facilities are reasonable and room are clean. However, hotel not flexible for even extension of 0.5 hr on check out time and staff seem to constantly change her position. This is the only hotel that I ever encountered such strict restriction

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base within walking distance or a short tuk tuk ride to major sights like the Royal Palace and markets; many found the area safe and quiet. Transport is easy to arrange.

Related guest reviews

6

William

16 Nov 2025

·

Stayed 5 nights

The room and hotel were average. The location was good. The hotel charges a $50 cash only deposit but, has no ATM on site. The hotel does not offer a laundry service. The staff was friendly. The hotel restaurant is over priced compared to local restaurants.

10

Reece

9 Aug 2025

·

Stayed 3 nights

The hotel is great and only a short ride away from any attractions. The area is great and I felt safe. The staff are friendly and welcoming. I would stay here again if I came back. The breakfast is a bit basic but it’s cheap so that makes up for it!

10

Rhett

29 Jan 2023

·

Friendly staff convenient location

10

Douglas

9 Mar 2023

·

Stayed 12 nights

Very comfortable stay. The staff is excellent, the pool is nice and the area is very walkable.

10

Patrick

24 Aug 2023

·

Stayed 2 nights

Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.

8

Erica

18 Mar 2024

·

Stayed 2 nights

The hotel is in a good area, a short tuk tuk ride away from the key points in Phnom Pehn.

10

Patrick

29 Aug 2023

·

Stayed 1 night

Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.

10

PARK

4 Jan 2023

·

Stayed 2 nights

직원들도 친절하며 호텔 침구상태도 청결하고 에어컨도 잘 작동해서 쾌적합니다. 호텔입구에서 오른쪽으로 걸어서 약 10분내외로 왕궁과 박물관을 갈 수 있고 주변에 큰 슈퍼도있으며, 번화가주변이지만 대로변은 아니라 차소리가 심하지않아 만족스러웠습니다. 그리고 마사지샵 고민중이라면 호텔로비에서 예약가능한 마사지추천해요 :) 가격은 주변보다 조금비싸다고 생각될수있는데 그래도 건전함이 보장되고 정말정말 시원하게 잘해줘요!! 10시부터 이용가능한 수영장뷰도 좋은데 수심이 160cm/40cm 라 수영못하시는 분들은 참고하셔야할거같아요.. 구석쪽방에서는 와이파이가 조금느릴수있는데 로비랑 복도에서는 빨랐어요. 다음에 또 캄보디아에 온다면 이 곳에 또 방문예정입니다♡

Translate

8

Tatsuya

19 Aug 2023

·

Stayed 3 nights

The rate is reasonable. It's not so far from the central market. There is a small market near the hotel.

10

Roger

16 Mar 2023

·

Stayed 3 nights

Good city hotel. Short tuk tuk ride from royal palace end river. Ideal for a short stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives mixed feedback, from good selection and value to basic, late, or overpriced. The rooftop lounge or sky bar offers good-value food and drinks but can be quiet or temporarily closed.

Related guest reviews

6

William

16 Nov 2025

·

Stayed 5 nights

The room and hotel were average. The location was good. The hotel charges a $50 cash only deposit but, has no ATM on site. The hotel does not offer a laundry service. The staff was friendly. The hotel restaurant is over priced compared to local restaurants.

10

Reece

9 Aug 2025

·

Stayed 3 nights

The hotel is great and only a short ride away from any attractions. The area is great and I felt safe. The staff are friendly and welcoming. I would stay here again if I came back. The breakfast is a bit basic but it’s cheap so that makes up for it!

10

RAM SHARAN

10 Aug 2025

·

Stayed 3 nights

Spacoius room with excellent amenities. Great breakfast . Friendly staff.

6

Emma

21 May 2023

·

Stayed 3 nights

Hotellet er rigtig fint, med en fin beliggenhed. Der er et bredt udvalg af morgenmad og deres cafe/restaurant, som man kan spise frokost/aftensmad på er overraskende god og billig. Receptionisterne tilbød en masse hjælp, men de kunne desværre ikke leve op til det. Vi fik vasket tøj vores tøj på hotellet, men tøjet blev overhovedet ikke rent, derudover var det også dyrt at få vasket sit tøj. Vi mistede noget af vores tøj og fik andres tøj. De tilbød transport til andre lande og byer, men det var også dyrt. Transporten tog lang tid før den kom, så jeg vil ikke sige de har ydet den service de kunne. Desuden var hotellets wifi rigtig dårlig. Det er et ok hotel, men man vil kunne finde noget lige så godt, hvis ikke bedre til en billigere pris.

Translate

8

SASAHARA

8 Jan 2023

·

Stayed 19,364 nights

大きな部屋、窓から周囲を見渡せる開放感、朝食はwebには６時から、部屋のインフォメーションには、６時３０分と書かれているが、実際は７時過ぎだった。

Translate

10

Elizabeth

21 Jan 2023

·

Stayed 5 nights

Convenient location, good selection at breakfast and they changed up the menu each day. Really friendly and helpful staff. Rooftop lounge was very convenient, we ate there nearly every night. Gym had a ping pong table, great space to relax or workout. The spa/steam room combo was the best.

4

john

29 May 2023

·

The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.

6

Kevin

17 Aug 2023

·

Stayed 13 nights

Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.

10

PHILIPPE

5 Jun 2023

·

Stayed 4 nights

L'hôtel se situe dans une rue calme. L'établissement est propre, bien équipé. Lits confortables. Le personnel est serviable. Bon petit déjeuner

Translate

10

Daniel

31 Jul 2024

·

Stayed 3 nights

The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant. The laundry service offered is very convenient. The room is very nice with a very good air conditioning system. The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout. It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly. Hotel staff are extremely friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $30	6 $30	7 $30
8 $30	9 $30	10 $30	11 $30	12 $30	13 $30	14 $30
15 $30	16 $30	17 $30	18 $30	19 $31	20 $30	21 $48
22 $30	23 $34	24 $30	25 $36	26	27 $34	28 $30
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $30	2	3 $36	4 $30	5 $30
6 $34	7 $34	8 $30	9 $30	10 $30	11 $34	12 $30
13 $30	14 $30	15 $30	16 $30	17 $29	18 $29	19 $34
20 $34	21 $30	22 $30	23 $30	24 $30	25 $30	26 $30
27 $30	28 $30	29 $30	30 $30	31 $30

HM Grand Central Hotel

Prices for HM Grand Central Hotel

Monthly average prices

About this property

Location

Room options

Premier Twin Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View

Premier Double Room, 1 King Bed, City View

Superior Single Room, 1 Queen Bed

Deluxe Twin Room

Deluxe Double Room

Grand Suite, 1 King Bed, City View

Guest reviews of HM Grand Central Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about HM Grand Central Hotel

Prices for upcoming dates