Tru by Hilton Wytheville

Awsome

Room was too hot Didn't eat at the hotel

A nice clean and attractive location. Gets the job done and more. Did notice that it is a little noisier than some comparable properties.

Blind in our room was broken and hotel staff had to close for us.

I chose this property for a convenient stopover, but unfortunately, the experience was far from restful. The Room & Noise: We were assigned a room directly next to the elevator. While I understand interstate hotels can be busy, the walls offered zero sound insulation. A child in the adjacent room was kicking the wall until 23:30. When I brought this to the staff’s attention the next morning, the response was incredibly dismissive. I was told, "that’s just staying at an interstate hotel," which is an unacceptable excuse for poor noise management and a lack of guest empathy. Breakfast & Hygiene: The breakfast area was completely unmonitored. I witnessed a guest pick up a bagel with her bare hands, inspect it, and place it back into the bin. Without staff present to enforce basic hygiene standards or monitor the food station, we felt it was unsafe to eat and had to leave. The Takeaway: The "Tru" brand usually offers a reliable, modern experience, but the lack of professionalism from the morning crew and the oversight in the dining area made this a stay I wouldn't repeat. If you’re looking for a quiet night’s sleep or a sanitary breakfast, I’d suggest looking at other options in the area. Oh and storage, in the room non-existent, not even a coffee maker in the room.