Gulliver's Resort Matlock Bath

Poor don't stay. First of all, their map location on the hotels.com booking and Google is wrong. It takes you somewhere else. 2nd, they don't answer the phone. Apparently the number on the booking, even after you choose the menu options to speak to this hotel, doesn't ring them. 3rd the room is too hot, and it's only about 5c outside. 4th At pas 11pm there were other guests having a massive argument, shouting, swearing and crying while me and child were trying to sleep. Finally, this morning, found the mattress protector on the bed had dried blood on it, and hairs, that are definitely not ours. Do not recommend.

The room was extremely dusty with cobwebs also, my daughter was sneezing all night. I feel the room were only for in season as not been maintained. Staff were friendly and helpful. Very confusing where to go as we arrived evening and you had to drive down to room after checking in. Feel like this is accommodation just for families staying at theme park. Bar was closed also due to a school trip.

Perfect for younger children, the room was spotless.

All the staff were very friendly and extremely helpful. The room was very clean .

The room was great however miscommunication from staff meant the overall experience was poor.