Name: Hotel Indigo - Winston-Salem Downtown by IHG
Address: 104 West Fourth Street, Winston Salem, Carolina del Norte, US
Price range: 111 US$–457 US$ per night
Rating: 8.48

Opiniones de los huéspedes

En general, el Hotel Indigo - Winston-Salem Downtown by IHG recibe elogios frecuentes por su personal amable, su entorno histórico y su céntrica ubicación, ideal para ir caminando a restaurantes y lugares de interés. Muchos huéspedes describen las habitaciones como limpias y cómodas, y destacan su animado bar y restaurante.

En varias reseñas se menciona una limpieza y un mantenimiento inconsistentes, incluyendo superficies polvorientas o pegajosas, accesorios rotos y problemas ocasionales con el aire acondicionado o el suministro eléctrico. El estacionamiento y el servicio de valet parking pueden ser limitados, costosos o no estar disponibles a altas horas de la noche, y varios huéspedes sintieron que la zona era un poco insegura al caer la noche. Algunas habitaciones carecen de comodidades como un mini refrigerador o la posibilidad de transmitir contenido en el televisor, y se informó sobre ruido proveniente de los pasillos, los ascensores o la música durante el fin de semana. En general, se puede esperar una estancia con estilo en el centro de la ciudad y con fácil acceso a restaurantes, pero con posibles ruidos molestos, problemas de estacionamiento y un mantenimiento de las habitaciones variable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El bar y restaurante del hotel reciben elogios, pero el estacionamiento y el servicio de valet parking son puntos débiles recurrentes: espacio limitado, costo adicional y servicio que finaliza alrededor de las 11 p. m.; algunos comentaron que solo algunas máquinas de hielo funcionaban y que ocasionalmente se escuchaba música los fines de semana.

Reseñas de huéspedes relacionadas

10

Katherine

21 ago 2025

·

Se alojó 3 noches

Small, hip, friendly hotel. Great service, food and vibe in the lobby bar and restaurant. We were coming and going a lot and the valets were on it with a smile every time. Excellent value. We’ll be back!

10

Jon

4 oct 2024

·

Se alojó 1 noche

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

10

Toni

7 sept 2025

·

Se alojó 1 noche

Really liked The Indigo Hotel. Really appreciated the valet service. Check in was great. Staff were really nice. Bar tenders were great. The room was nice and beautifully decorated. Enjoyed the nice bedding and toiletries. Would definitely stay here again.

8

Caitlin

13 oct 2024

·

Se alojó 1 noche

Parking was very limited in the area and valet had to use street parking for enough spaces. There was some dust in the corners of the room. The valet link sent to my phone didn't allow me to order my car in the morning so I walked down at 6:05am, but they weren't around. I waited a few minutes and they returned for their regular hours of 6am-11pm. The stay was fine, but I wouldn't choose this hotel again since it wasn't the best overall experience, but maybe common for a downtown Winston-Salem hote.

10

Andrea

10 sept 2025

·

Se alojó 2 noches

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

8

Tara

7 abr 2025

·

Se alojó 1 noche

The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.

6

Logan

7 abr 2024

·

Se alojó 1 noche

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

4

Danielle

10 nov 2024

·

Se alojó 3 noches

The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .

8

Jennifer

31 mar 2023

·

Se alojó 1 noche

I was drawn to this hotel because of its style and its location. The style and comfort of the room met my expectations. We didn't spend much time in the town because we had been out for a long day, but the activity was a little lacking when we pulled in around 7 on a Thursday. Parking at the hotel (valet) was $25 and the $15 "breakfast included" upcharge was for a $20 voucher to their restaurant which will cost $30, so just avoid that alltogether. In summary it is a well-appointed hotel at a reasonable cost. It appears to be a very upscale hotel but it's pretty bare bones in terms of service and staffing.

6

Robin

23 sept 2023

·

Se alojó 1 noche

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

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Limpieza

Muchos huéspedes encontraron el hotel y las habitaciones muy limpios, pero varios informaron sobre fallos como superficies polvorientas o pegajosas, lechada sucia y errores de limpieza.

Reseñas de huéspedes relacionadas

6

Mary

25 oct 2024

·

Se alojó 1 noche

The floor was sticky and had spilled coffee stuck to the ground. The rug was worn. The curtain did not open because the mechanism was broken and the grout in the bathroom was filthy

10

Catherine

12 oct 2025

·

Se alojó 2 noches

This is now my very favorite hotel. The hotel was fantastic! If you are a pet lover, then this is your hotel! The staff were incredibly kind. The cleanliness was fantastic. The atmosphere was artsy, comforting, fun, and just really impressive I will be coming back to this hotel many many times. I am going to join this hotel business as a member if possible again I can’t give it any bigger thumbs up.

6

Preet

22 sept 2024

·

Se alojó 2 noches

The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.

10

Michael

25 jul 2024

·

Se alojó 2 noches

Clean hotel. Helpful staff.

6

Shaqura

18 jul 2022

·

Se alojó 1 noche

Our first room looked as if someone slept in the bed. The 2nd room you can see the dust layer on the side tables, we were provided w two towels one had make up on it. I just expected better from a hotel that charges almost $200 a night

10

Richard

29 dic 2025

·

Se alojó 1 noche

Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!

8

laura

5 oct 2025

·

Se alojó 1 noche

OK hotel for the price. The inside looks good, but they need to do something about the interior of the building, it looks really creepy from the back. The cleaning staff needs to make sure the entire room is clean (the table was sticky and with visible spills; they should vacuum more carefully). Reception staff was very nice and helpful.

10

Laurie

15 abr 2025

·

Se alojó 3 noches

Very nice and clean

6

Sheila

3 ene 2026

·

Se alojó 2 noches

Staff was amazing- Ms. Amanda at the front desk, staff at the bar of the restaurant, and the valet were great. Room could've been cleaner. The visible detritus on the Keurig quickly convinced me not to use it. Lack of ability to connect with our own streaming services seemed rather old-fashioned in the upscale boutique hotel that I had picked above many cheaper options. It's been a while since I've stayed somewhere where I couldn't connect my own Netflix or similar service.

10

Carolina

21 jul 2024

·

Se alojó 1 noche

This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.

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Habitaciones

Habitaciones con estilo, generalmente cómodas, con buenas camas y vistas ocasionales, pero algunas son pequeñas y sufren de ruido (paredes delgadas, pasillos, ascensores o música durante el fin de semana), comodidades limitadas como la falta de mini refrigerador o la posibilidad de transmitir contenido, y problemas esporádicos de mantenimiento.

Reseñas de huéspedes relacionadas

10

Anne

28 ago 2024

·

Se alojó 4 noches

Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.

10

Seneka

27 ago 2023

·

Se alojó 1 noche

Clean and quiet

10

Jon

4 oct 2024

·

Se alojó 1 noche

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

8

Edgar

5 ene 2024

·

Se alojó 9 noches

This is a good hotel. There aren’t many options in Winston- Salem downtown, but I felt like this was one of the best in that context and was happy to stay there. Nice staff, decent breakfast, and clean room. Unfortunately, we were placed in a room by the elevator, so had to endure a lot of noise over the weekend.

6

Sheila

3 ene 2026

·

Se alojó 2 noches

Staff was amazing- Ms. Amanda at the front desk, staff at the bar of the restaurant, and the valet were great. Room could've been cleaner. The visible detritus on the Keurig quickly convinced me not to use it. Lack of ability to connect with our own streaming services seemed rather old-fashioned in the upscale boutique hotel that I had picked above many cheaper options. It's been a while since I've stayed somewhere where I couldn't connect my own Netflix or similar service.

6

Jesse

31 may 2024

·

Se alojó 1 noche

Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.

6

Katherine

7 abr 2025

·

Se alojó 2 noches

This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.

6

Ashli

20 ago 2023

·

Se alojó 1 noche

Unfortunately a room needing updating

8

joshua

3 ago 2025

·

Se alojó 2 noches

The view was awesome, and the A/C was great room on smaller side but a great relaxing feel

4

Danielle

10 nov 2024

·

Se alojó 3 noches

The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .

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Servicio

El servicio se describe con frecuencia como amable, servicial y eficiente, aunque algunos huéspedes experimentaron falta de personal, respuestas lentas o poco útiles, sobreventa y un servicio de valet parking inconsistente.

Reseñas de huéspedes relacionadas

10

Morgan

14 may 2025

·

Se alojó 2 noches

All the hotel staff members I interacted with were just wonderful! From accommodating an early check-in to parking advice to a friendly smile at breakfast, I was so impressed by their kindness and efficiency.

10

Ilona

17 may 2024

·

Se alojó 2 noches

The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!

10

Jason

27 jun 2023

·

Se alojó 2 noches

Great staff and condition!!

2

Christine

7 may 2025

·

Se alojó 1 noche

When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.

10

Greg

9 jun 2023

·

Se alojó 1 noche

Convenient location. Staff was friendly!

10

Andrea

10 sept 2025

·

Se alojó 2 noches

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

6

Logan

7 abr 2024

·

Se alojó 1 noche

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

6

Donnyelle

6 ago 2024

·

Se alojó 3 noches

The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF

2

Nancy

2 may 2023

·

Se alojó 1 noche

The manager Randall was ryde and not helpful.

6

Robin

23 sept 2023

·

Se alojó 1 noche

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

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Ubicación

La ubicación céntrica es ideal y permite ir caminando a restaurantes, lugares de interés y cervecerías; algunos revisores sintieron que la zona circundante era peligrosa o sospechosa después del anochecer.

Reseñas de huéspedes relacionadas

10

Vickie

20 feb 2024

·

Se alojó 1 noche

We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.

10

Lisa Lynn

29 mar 2024

·

Great location!

10

Steven

23 sept 2023

·

Se alojó 1 noche

The hotel itself is amazing. Rooms are beautiful, staff is great, lobby is wonderful, and the bar/restaurant is fantastic. I do hope that the outside construction that the city is doing picks up speed and the transient population is kept under control. Could turn into a great walkable location.

10

Jon

4 oct 2024

·

Se alojó 1 noche

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

10

Stephanie

14 ago 2023

·

Se alojó 1 noche

Great hotel. Staff is always efficient and friendly. Many good restaurants but area can be sketchy after dark.

8

E Vincent

9 ene 2023

·

Se alojó 19.365 noches

The building is great, historic. The neighborhood is totally walkable. I would stay there again. The only thing I found unusual was that I was billed to my credit card a few hours before even arriving. The front desk said it was standard procedure. It wasn't a big deal. I'm used to paying upon checkin/out.

10

Andrea

10 sept 2025

·

Se alojó 2 noches

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

10

William

12 ago 2025

·

Se alojó 2 noches

Great experience. Loved this hotel. Great location.

10

Laura

22 mar 2025

·

Se alojó 1 noche

Really cool art deco building in downtown WS.

10

Lisa

3 oct 2024

·

Se alojó 2 noches

I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.

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Comida

A menudo, los huéspedes disfrutan del bar en el vestíbulo y del restaurante del hotel, y el desayuno suele ser bueno, pero el servicio puede ser lento o con poco personal y a algunos no les gustaron las particularidades de los vales/la relación calidad-precio o el menú limitado.

Reseñas de huéspedes relacionadas

10

Adrienne

26 ene 2023

·

Se alojó 1 noche

Best staff. Comfortable beds. Great bar and restaurant.

10

Anne

28 ago 2024

·

Se alojó 4 noches

Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.

10

Katherine

21 ago 2025

·

Se alojó 3 noches

Small, hip, friendly hotel. Great service, food and vibe in the lobby bar and restaurant. We were coming and going a lot and the valets were on it with a smile every time. Excellent value. We’ll be back!

4

Nancy

4 ago 2024

·

Se alojó 2 noches

Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.

8

Amy

22 oct 2024

·

Se alojó 1 noche

Good buffet breakfast

10

Kindal

28 abr 2024

·

Se alojó 2 noches

Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.

8

Maureen

12 abr 2024

·

Se alojó 1 noche

When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.

8

Tara

7 abr 2025

·

Se alojó 1 noche

The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.

10

Alex

10 may 2025

·

Se alojó 1 noche

Great hotel, great location. Bar is great as well

8

Jennifer

31 mar 2023

·

Se alojó 1 noche

I was drawn to this hotel because of its style and its location. The style and comfort of the room met my expectations. We didn't spend much time in the town because we had been out for a long day, but the activity was a little lacking when we pulled in around 7 on a Thursday. Parking at the hotel (valet) was $25 and the $15 "breakfast included" upcharge was for a $20 voucher to their restaurant which will cost $30, so just avoid that alltogether. In summary it is a well-appointed hotel at a reasonable cost. It appears to be a very upscale hotel but it's pretty bare bones in terms of service and staffing.

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Mes	Precio medio
enero	151 US$
febrero	159 US$
marzo	174 US$
abril	213 US$
mayo	199 US$
junio	181 US$
julio	157 US$
agosto	145 US$
septiembre	179 US$
octubre	229 US$
noviembre	181 US$
diciembre	133 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $457
18 $457	19 $237	20 $244	21 $214	22 $229	23	24 $175
25 $130	26 $145	27 $210	28 $248	29 $275	30	31

DO	LU	MA	MI	JU	VI	SA
1 $149	2 $137	3 $137	4 $206	5	6	7
8 $183	9 $137	10 $137	11 $172	12 $153	13 $191	14 $191
15 $137	16 $130	17 $136	18 $137	19 $153	20 $240	21 $195
22 $114	23 $111	24 $111	25 $114	26 $206	27	28
29 $122	30 $130

Hotel Indigo - Winston-Salem Downtown by IHG

Precios para Hotel Indigo - Winston-Salem Downtown by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama de matrimonio grande (High Floor)

Habitación estándar, 2 camas de matrimonio, accesible en silla de ruedas

Habitación estándar, 1 cama de matrimonio grande (Communications)

Habitación estándar

Habitación estándar, 1 cama de matrimonio grande, accesible en silla de ruedas (Communications)

Habitación estándar, 2 camas de matrimonio (High Floor)

Habitación estándar, 1 cama de matrimonio grande

Habitación Premium, 1 cama de matrimonio grande (High Floor)

Habitación Premium, 1 cama de matrimonio grande

Habitación estándar, 2 camas de matrimonio

Habitación estándar, 2 camas de matrimonio (Communications)

Reseñas de los huéspedes sobre Hotel Indigo - Winston-Salem Downtown by IHG

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas