Studio Apartment at the Embassy Gardens

Everything was wonderful until I saw roaches.

Honestly, the establishment was not transparent with their apartments regarding sizes. I gave two stars for that reason. The kitchen lacked kitchen mitts to take things out of the oven. Also, there were not any kitchen towels. Wifi was not good. Could not get it to work.Everything else was great.

The property itself was nice and well maintained. My room was subpar. The sheets were dingy, the towels were hard. The walls had holes in it. The bed was broke and sloped on one side. The air unit was leaking and had water stains on the wall. I was not happy with my room. It was also to much furniture for such a tiny room. The shower had some mold on the shower ceiling or it needed a good cleaning. For the property to be so nice that particular apartment needs some work and upgrades.

Room had roaches

Hold onto your seats. This is gonna be a long one. First of all, the friendliness of the staff that checks you in is a one star. There was no option for that in this survey. Second, the company that owns the specific apartments that we used are scammers. When I booked the room on Expedia, I got the one bedroom apartment. When I arrived, I was given a studio apartment, which is one room. I did not pay for that. It was not until we checked in that the owner of the apartment told me that the one bedroom wasn’t available, but that she would move me to a one bedroom the next day. She claims she tried to call me, but she did not. She didn’t even try to send me a message on Expedia, which you can do so. My number is clearly there as well as my other information. When I asked for a refund, she claimed she was going to refund me once we checked out. I called Expedia customer service and there Other department in regards to this because I got insurance to make sure that my experience would be good if something went wrong. Something indeed went wrong. If you book this particular apartment and this particular room, be very careful. It’s listed under. La can you read off what I sent you read off the what I sent you LaDade-Kotopon,GH. This isn’t the name of the company. This is a location. That should have been my first red flag. There are other companies that own apartments in this building so this does not reflect them. I’m still waiting for my refund.