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Tru by Hilton North Richland Hills DFW West

US$ 90

/ noite

Média para outubro

Tru by Hilton North Richland Hills DFW West - Image 1

Tru by Hilton North Richland Hills DFW West - Quarto

Tru by Hilton North Richland Hills DFW West - Quarto

Tru by Hilton North Richland Hills DFW West - Recepção

Tru by Hilton North Richland Hills DFW West - Piscina

Preços para Tru by Hilton North Richland Hills DFW West

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US$ 90

/ noite

Média para outubro

Média de preços por mês

Em Tru by Hilton North Richland Hills DFW West, a diária custa em média US$ 76 no mês mais barato (setembro) e US$ 114 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio da diária em Tru by Hilton North Richland Hills DFW West por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 83
fevereiro	US$ 85
março	US$ 87
abril	US$ 89
maio	US$ 93
junho	US$ 114
julho	US$ 111
agosto	US$ 88
setembro	US$ 76
outubro	US$ 90
novembro	US$ 88
dezembro	US$ 81

Mais caro: junho (aprox. US$ 114)

Mais barato: setembro (aprox. US$ 76)

Sobre esta propriedade

Desfrute de instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, sala de jogos e TV na área comum.

Wi-fi grátis
Elevador
Cofre
Armazenamento de bagagem
Vending machines
Café da manhã gratuito

Localização

1500 Weyland Dr., North Richland Hills, Texas, Estados Unidos

Hurst Conference Center (0.4 milhas)

Peppa Pig Theme Park Dallas-Fort Worth (0.8 milhas)

NRH2O Family Water Park (0.9 milhas)

North East Mall (0.9 milhas)

NYTEX Sports Centre (1.9 milhas)

Medical City North Hills (2 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto, 1 cama King, notificação para pessoas com deficiência auditiva (Hearing)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

231 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 2 camas Queen, acessível para pessoas com deficiência física

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

399 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 2 camas Queen, notificação para pessoas com deficiência auditiva (Hearing)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

399 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto, 1 cama King, acessível para pessoas com deficiência física

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

231 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

231 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto, 1 cama King, acessível (Mobility, Hearing, Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

369 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Tru by Hilton North Richland Hills DFW West

8.7

Fabuloso

Com base em 750 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Tru by Hilton North Richland Hills DFW West, viajantes frequentemente elogiam os espaços modernos e limpos, a equipe atenciosa e o café da manhã gratuito satisfatório, enquanto as reclamações recorrentes incluem paredes finas, noites barulhentas, baixa pressão no chuveiro e uma piscina fria ou intermitentemente fechada.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Tru by Hilton North Richland Hills DFW West, viajantes frequentemente elogiam os espaços modernos e limpos, a equipe atenciosa e o café da manhã gratuito satisfatório, enquanto as reclamações recorrentes incluem paredes finas, noites barulhentas, baixa pressão no chuveiro e uma piscina fria ou intermitentemente fechada.

Muitos acharam os quartos modernos, porém minimalistas, observando tamanhos pequenos e a falta de micro-ondas ou cafeteiras no quarto. O atendimento é frequentemente elogiado, mas alguns hóspedes relataram interações rudes e problemas com cobranças ou depósitos. Espere uma estadia limpa e contemporânea, com espaços comuns animados e comodidades básicas nos quartos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Lobby moderno com jogos e áreas de trabalho, e uma área de ginástica bem avaliada. A piscina coberta é frequentemente relatada como não aquecida ou temporariamente fechada, enquanto o estacionamento parece bem iluminado e seguro; alguns mencionaram carregadores de veículos elétricos fora de serviço.

Avaliações dos hóspedes relacionadas

8

Barbara

21 de mar. de 2025

·

Hospedou-se por 2 noites

The indoor pool was freezing cold, that’s why I didn’t give them a 5 star rating and yes that’s what matters to me, I chose a hotel with an indoor pool for a reason.

The indoor pool was freezing cold, that’s why I didn’t give them a 5 star rating and yes that’s what matters to me, I chose a hotel with an indoor pool for a reason.

6

Sabrina

22 de jun. de 2025

·

Hospedou-se por 3 noites

The pool had very slippery tiles directly around the pool area and I slipped and fell and got a bruise on my right hip and left shin. I had to be a bridesmaid the next day and had to get make up coverage for it.

The pool had very slippery tiles directly around the pool area and I slipped and fell and got a bruise on my right hip and left shin. I had to be a bridesmaid the next day and had to get make up coverage for it.

10

John

6 de dez. de 2025

·

Hospedou-se por 3 noites

Modern decor, clean, great fitness center, work spaces

Modern decor, clean, great fitness center, work spaces

8

Brandi

29 de abr. de 2024

·

Hospedou-se por 3 noites

I was a little frustrated with checking in later than my time due to room not being ready. The only other issue I had was their car charging stations outside their building were not working. This made me have to drive to another spot to charge our car and sit there for an hour to rapid charge.

I was a little frustrated with checking in later than my time due to room not being ready. The only other issue I had was their car charging stations outside their building were not working. This made me have to drive to another spot to charge our car and sit there for an hour to rapid charge.

6

Erik

15 de jan. de 2024

·

Hospedou-se por 2 noites

We love local and we’re having plumbing work at our house. I picked this hotel because my 4yo son loves to swim and it advertised that it was a heated pool. After breakfast we were told maintenance was being completed at the pool and to try again in an hour. We waited an hour called the front desk and she said it was still being worked on then we waited another hour and she said maintenance was finished but would take a a few hours for the pool to be heated to a proper temperature. So later in evening we went down and it was ice cold. Such a disappointment. I did like the aesthetics and overall decor and vibe. The staff was friendly. A few things about the layout of the room. Wall had some damage by the front door. The bathroom was huge but it was an handicap room. There was no coffee maker or closet. It was an open concept closet with the refrigerator underneath. This was a little annoying. The bed was comfy and decor was bright an airy. Not sure I’d stay or recommend this location again.

We love local and we’re having plumbing work at our house. I picked this hotel because my 4yo son loves to swim and it advertised that it was a heated pool. After breakfast we were told maintenance was being completed at the pool and to try again in an hour. We waited an hour called the front desk and she said it was still being worked on then we waited another hour and she said maintenance was finished but would take a a few hours for the pool to be heated to a proper temperature. So later in evening we went down and it was ice cold. Such a disappointment. I did like the aesthetics and overall decor and vibe. The staff was friendly. A few things about the layout of the room. Wall had some damage by the front door. The bathroom was huge but it was an handicap room. There was no coffee maker or closet. It was an open concept closet with the refrigerator underneath. This was a little annoying. The bed was comfy and decor was bright an airy. Not sure I’d stay or recommend this location again.

6

John

9 de nov. de 2025

·

Hospedou-se por 1 noite

Check-in was a breeze. Front desk attendant was very nice and helpful. The good: very clean hotel, coffee area 24/7. Choice of snacks to purchase was excellent. Room was clean. Parking was great, well lit at night. Felt like area was safe. The bad: HORRIBLE water pressure in shower. I didn’t wash my hair because I would’ve had to stay under the trickle for probably 30 minutes. It was beyond horrible. The bed was ok comfortable, the pillows were just meh. The food for breakfast was ok but not one pastry available that we’re used to seeing in a breakfast buffet. Would I recommend or stay again? No

Check-in was a breeze. Front desk attendant was very nice and helpful. The good: very clean hotel, coffee area 24/7. Choice of snacks to purchase was excellent. Room was clean. Parking was great, well lit at night. Felt like area was safe. The bad: HORRIBLE water pressure in shower. I didn’t wash my hair because I would’ve had to stay under the trickle for probably 30 minutes. It was beyond horrible. The bed was ok comfortable, the pillows were just meh. The food for breakfast was ok but not one pastry available that we’re used to seeing in a breakfast buffet. Would I recommend or stay again? No

8

Shelby

4 de mai. de 2025

·

Hospedou-se por 2 noites

Comfortable, clean and convenient to our destination. Only complaint was the indoor pool wasn’t heated and the water was too cold for swimming.

Comfortable, clean and convenient to our destination. Only complaint was the indoor pool wasn’t heated and the water was too cold for swimming.

10

Candice

3 de jun. de 2024

·

Hospedou-se por 2 noites

The property has a whiteboard across from the elevator and it had the popular dining, shopping and entertainment options for the area. This property is also a great spot for families…games galore.

The property has a whiteboard across from the elevator and it had the popular dining, shopping and entertainment options for the area. This property is also a great spot for families…games galore.

10

Ariel

24 de mar. de 2025

·

Hospedou-se por 2 noites

Fun atmosphere. Rockin soap and shampoo dispensers. Fun lobby with great game choice and fun seating. Yummy breakfast. Just need the pool heater to work. It was too cold to swim in.

Fun atmosphere. Rockin soap and shampoo dispensers. Fun lobby with great game choice and fun seating. Yummy breakfast. Just need the pool heater to work. It was too cold to swim in.

10

Sue

25 de jun. de 2025

·

Hospedou-se por 1 noite

I LOVED your Peloton friendly fitness center, your water and coffee station and the breakfast area! The room was amazing too.

I LOVED your Peloton friendly fitness center, your water and coffee station and the breakfast area! The room was amazing too.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza recebe muitos elogios nos quartos e áreas comuns. No entanto, várias avaliações mencionaram odores, banheiros ou roupas de cama sujos e ocasionais pragas.

Avaliações dos hóspedes relacionadas

2

Chad

28 de dez. de 2024

·

Hospedou-se por 5 noites

Horrible at best. We got here and first room they gave us was nasty dirty and urine all over bathroom floor. They then changed us to another room 4th floor also and it to was nasty and nail clippings all over the bathroom floor. There's no bureaus for belongings and all of the doors in the hotel shut loud and hard so you hear it all night long. we also had the pleasure of a dog on our floor non stop barking. Our toilet is broken and doesn't want to flush and you have to open the tank and play with the float to get it to fill then every so often it works on its own when no one using it. No water pressure in the shower, very dirty shower. This place is like 6 months old and complete trash. There were lights and wires hanging in the elevator, wall paper peeling all over the place. I am at a loss, we travel often and we always use the Hilton brand as it generally always serves us well but not this time by far. The attitude we got when we were asked how our room was and we were honest about it was just the icing on top. Even after being serviced three times during our stay nothing was cleaned. Couldn't be more disappointed at this utterly disgusting experience, Merry Christmas to us

Horrible at best. We got here and first room they gave us was nasty dirty and urine all over bathroom floor. They then changed us to another room 4th floor also and it to was nasty and nail clippings all over the bathroom floor. There's no bureaus for belongings and all of the doors in the hotel shut loud and hard so you hear it all night long. we also had the pleasure of a dog on our floor non stop barking. Our toilet is broken and doesn't want to flush and you have to open the tank and play with the float to get it to fill then every so often it works on its own when no one using it. No water pressure in the shower, very dirty shower. This place is like 6 months old and complete trash. There were lights and wires hanging in the elevator, wall paper peeling all over the place. I am at a loss, we travel often and we always use the Hilton brand as it generally always serves us well but not this time by far. The attitude we got when we were asked how our room was and we were honest about it was just the icing on top. Even after being serviced three times during our stay nothing was cleaned. Couldn't be more disappointed at this utterly disgusting experience, Merry Christmas to us

4

April

11 de nov. de 2024

·

Hospedou-se por 2 noites

I always stay at Tru but this one was dirty.

I always stay at Tru but this one was dirty.

8

Amber

16 de dez. de 2025

·

Hospedou-se por 1 noite

The entire facility was clean, not just the room. Staff was very friendly. I checked in at 1130 pm and still was as friendly as if i was there at 3pm. Great job!! Will HIGHLY recommend.

The entire facility was clean, not just the room. Staff was very friendly. I checked in at 1130 pm and still was as friendly as if i was there at 3pm. Great job!! Will HIGHLY recommend.

6

Emily

28 de mai. de 2024

·

Hospedou-se por 4 noites

For a newer hotel it was pretty dirty. Had to change sheets when we got there because ours were dirty, bathroom was dirty and shower curtain stained. I always go over everything with a lysol wipe and the wipe was brown after wiping. The lobby/hallways were so hot and musty. Elevator was filthy. Pool is unheated currently. Breakfast was not good. This was probably the worst Tru we've stayed at and normally we are always happy with them.

For a newer hotel it was pretty dirty. Had to change sheets when we got there because ours were dirty, bathroom was dirty and shower curtain stained. I always go over everything with a lysol wipe and the wipe was brown after wiping. The lobby/hallways were so hot and musty. Elevator was filthy. Pool is unheated currently. Breakfast was not good. This was probably the worst Tru we've stayed at and normally we are always happy with them.

2

LeRoy

15 de out. de 2025

·

Hospedou-se por 4 noites

We booked 4 nights. The room we were put in had a horrible smell like a wet animal or something. It was really bad. We asked to be moved and were told there were no other rooms available until the next day and they would go clean the room again. Cleaning did not remove whatever the smell was, but we were stuck in that room for two nights. The next day, we again asked to be moved, they sent us to the room next to the smelly room, and it also had the same disgusting wet animal smell. So, they gave us another room, but it was a king bed (we originally had two queens) but we said the king was fine. While we were gone for the day, they sent someone into our new room and moved all of our belongings back into the 2nd stinky room again and called to tell us we couldn’t have the king room because they were booked. So, in the middle of our day, we had to return to the hotel and once again, go to the smelly room and move our things into yet another room. I don’t know what in the world that smell was in two rooms, but it was disgusting. We also felt it was unacceptable for someone to take our personal belongings out of our room. We will never stay at this place again.

We booked 4 nights. The room we were put in had a horrible smell like a wet animal or something. It was really bad. We asked to be moved and were told there were no other rooms available until the next day and they would go clean the room again. Cleaning did not remove whatever the smell was, but we were stuck in that room for two nights. The next day, we again asked to be moved, they sent us to the room next to the smelly room, and it also had the same disgusting wet animal smell. So, they gave us another room, but it was a king bed (we originally had two queens) but we said the king was fine. While we were gone for the day, they sent someone into our new room and moved all of our belongings back into the 2nd stinky room again and called to tell us we couldn’t have the king room because they were booked. So, in the middle of our day, we had to return to the hotel and once again, go to the smelly room and move our things into yet another room. I don’t know what in the world that smell was in two rooms, but it was disgusting. We also felt it was unacceptable for someone to take our personal belongings out of our room. We will never stay at this place again.

10

Olga

29 de set. de 2025

·

Hospedou-se por 2 noites

Friendly staff, extremely clean, breakfast was great would stay here again

Friendly staff, extremely clean, breakfast was great would stay here again

6

Crystal

11 de out. de 2025

·

Hospedou-se por 3 noites

I did find some dead bugs in the restroom

I did find some dead bugs in the restroom

2

Rahmet

19 de abr. de 2024

·

Hospedou-se por 2 noites

One word: bedbugs!

One word: bedbugs!

10

Kriston

14 de nov. de 2025

·

Hospedou-se por 1 noite

Great place to stay! Always clean and everyone is always polite.

Great place to stay! Always clean and everyone is always polite.

10

Anna

24 de mar. de 2025

·

Hospedou-se por 1 noite

Cleanest hotel I have stayed in in quite awhile. Beds were comfortable and breakfast was very good.

Cleanest hotel I have stayed in in quite awhile. Beds were comfortable and breakfast was very good.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos e confortáveis, mas compactos e minimalistas, com espaço de armazenamento aberto e comentários frequentes sobre paredes finas e transferência de ruído. Muitos também observam a ausência de micro-ondas ou cafeteira no quarto e a pressão fraca da água do chuveiro, que ocorre repetidamente.

Avaliações dos hóspedes relacionadas

8

Anitra Hall

21 de jan. de 2024

·

Hospedou-se por 2 noites

Heard stomping and running all night. Walls are thin, you can hear every step on floors abd doors opening and closing.

Heard stomping and running all night. Walls are thin, you can hear every step on floors abd doors opening and closing.

2

Kara

21 de set. de 2025

·

Hospedou-se por 2 noites

The rooms have no soundproofing and the quiet hours are not respected. The first night I had to move rooms because of a women screaming for an hour at midnight. The next night children were running up and down the hall till 130am along with a birthday party I could hear through the air vents. I got barely enough sleep and I was intown for a funeral.

The rooms have no soundproofing and the quiet hours are not respected. The first night I had to move rooms because of a women screaming for an hour at midnight. The next night children were running up and down the hall till 130am along with a birthday party I could hear through the air vents. I got barely enough sleep and I was intown for a funeral.

6

Janet Irene

1 de fev. de 2025

·

Hospedou-se por 2 noites

The walls were very thin and it was very noisy. I really wish the room had a microwave because I have special dietary needs and could not heat up my own food.

The walls were very thin and it was very noisy. I really wish the room had a microwave because I have special dietary needs and could not heat up my own food.

8

Liliana

31 de mar. de 2025

·

Hospedou-se por 1 noite

It was very nice very clean and welcoming I didn’t like that the walls were thin I could easy hear the people next door talking loud and yelling like they were having part

It was very nice very clean and welcoming I didn’t like that the walls were thin I could easy hear the people next door talking loud and yelling like they were having part

8

michael

4 de dez. de 2024

·

Hospedou-se por 5 noites

Water pressure was awful

Water pressure was awful

8

Corey

16 de jun. de 2025

·

Hospedou-se por 1 noite

Hotel is pretty new everything was clean and the area was nice. Enjoyed our stay. Only small complaints are the room size is a bit small and the breakfast was just ok but overall i would recommend.

Hotel is pretty new everything was clean and the area was nice. Enjoyed our stay. Only small complaints are the room size is a bit small and the breakfast was just ok but overall i would recommend.

4

Greg

21 de set. de 2025

·

Hospedou-se por 2 noites

This hotel room felt like a college dorm room. There were no closet, no drawers, clothes rack attached to the wall so your clothes would hang over a small counter. There was no microwave and no coffee maker. My lovely wife and I thought we were paying for a hotel room but instead we were housed in a dorm room. Not worth the money we paid but at least it was clean.

This hotel room felt like a college dorm room. There were no closet, no drawers, clothes rack attached to the wall so your clothes would hang over a small counter. There was no microwave and no coffee maker. My lovely wife and I thought we were paying for a hotel room but instead we were housed in a dorm room. Not worth the money we paid but at least it was clean.

8

Katherine

25 de nov. de 2025

·

Hospedou-se por 1 noite

The room was beautiful but the shower had very little water pressure no matter how the head was adjusted (3 settings) and they regularly only give 2 full sized towels which is not conducive to a couples needs especially when the woman has long hair. 3 towels needs to be the minimum without causing the couple to ask for additional items.

The room was beautiful but the shower had very little water pressure no matter how the head was adjusted (3 settings) and they regularly only give 2 full sized towels which is not conducive to a couples needs especially when the woman has long hair. 3 towels needs to be the minimum without causing the couple to ask for additional items.

8

Ibrahim

6 de jan. de 2025

·

Hospedou-se por 4 noites

Only one problem, you can hear everything room to room, upper and down room, and hallways.

Only one problem, you can hear everything room to room, upper and down room, and hallways.

6

Stephanie

28 de nov. de 2025

·

Hospedou-se por 4 noites

Staff was ok. I was surprised there was a mini fridge in the room but no coffee maker or microwave. Probably won’t stay there again for that reason :( grateful there was at least a fridge though!

Staff was ok. I was surprised there was a mini fridge in the room but no coffee maker or microwave. Probably won’t stay there again for that reason :( grateful there was at least a fridge though!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é frequentemente amigável e prestativo, com check-in rápido e equipe de café da manhã atenciosa. Vários hóspedes, no entanto, relataram interações rudes ou sem resposta e problemas com cobranças ou depósitos.

Avaliações dos hóspedes relacionadas

2

Ashley

28 de nov. de 2025

·

Hospedou-se por 1 noite

Customer service was abysmal.

Customer service was abysmal.

8

Amber

16 de dez. de 2025

·

Hospedou-se por 1 noite

The entire facility was clean, not just the room. Staff was very friendly. I checked in at 1130 pm and still was as friendly as if i was there at 3pm. Great job!! Will HIGHLY recommend.

The entire facility was clean, not just the room. Staff was very friendly. I checked in at 1130 pm and still was as friendly as if i was there at 3pm. Great job!! Will HIGHLY recommend.

10

Silvia

5 de jul. de 2025

·

Hospedou-se por 1 noite

The staff was fantastic, from the cleaning staff to the women that maintained the breakfast area. I sat in the breakfast area on a Saturday morning for about 2 hours working on my laptop. The woman was quick-and responsive! As food was running low she was quickly replacing and cleaning! Kids made a mess and she just got in and cleaned up all while reassuring what looked like overwhelmed parents that it was okay. She alone made up for my only complaint. My complaint being that we checked in to a very hot room! It was 87 degrees in the room. I called down to the lobby as the ac was not on and I couldn’t get it to turn on. They quickly came out and took care of it. As the receptionist walked in the room she stated “it’s really hot in here”. She got the air on and said give it an hour or so to cool off. Excuse me but we are in Texas in The middle of summer!!! You could have at least turned on the air an hour or so before check in! We were in a hot swamp for a little over an hour. Other than that we had a great stay!!

The staff was fantastic, from the cleaning staff to the women that maintained the breakfast area. I sat in the breakfast area on a Saturday morning for about 2 hours working on my laptop. The woman was quick-and responsive! As food was running low she was quickly replacing and cleaning! Kids made a mess and she just got in and cleaned up all while reassuring what looked like overwhelmed parents that it was okay. She alone made up for my only complaint. My complaint being that we checked in to a very hot room! It was 87 degrees in the room. I called down to the lobby as the ac was not on and I couldn’t get it to turn on. They quickly came out and took care of it. As the receptionist walked in the room she stated “it’s really hot in here”. She got the air on and said give it an hour or so to cool off. Excuse me but we are in Texas in The middle of summer!!! You could have at least turned on the air an hour or so before check in! We were in a hot swamp for a little over an hour. Other than that we had a great stay!!

4

SUJITH

3 de ago. de 2024

·

Hospedou-se por 1 noite

Dear Manager, At around 5:30 AM, the front desk rang me and made an allegation!! This is not as good customer service, especially from the front desk, and I certainly did not appreciate HIS behavior. I hope you will fix his behavior.

Dear Manager, At around 5:30 AM, the front desk rang me and made an allegation!! This is not as good customer service, especially from the front desk, and I certainly did not appreciate HIS behavior. I hope you will fix his behavior.

2

Kielayameosha

18 de set. de 2025

·

Hospedou-se por 4 noites

I stay at the Tru by Hilton Coppell location when I come to Dallas a few times a year. I booked at the North Richland location this time because my usual was sold out and I thought I would have the same experience I have at the other location. I was very wrong! My partner and I were racially profiled and accused of smoking when we were literally just waking up. I got into a huge argument with front desk staff following this due to her only targeting our room and not actually looking for the source after we let them into out room and it wasnt us! Management ignored my concerns about the issue. I had to contact Hilton customer service. Fixtures were falling apart in the room, the bathroom door handle fell off and there was a pipe falling out of the wall. Additionally, I asked for paper to use at the front desk and was given a paper with hotel guests person information, first and last names , check out, check in times , room numbers etc. This made me feel very unsafe. I contacted Hilton customer service and was further profiled by the first agent and had to call back to get actual assistance. Stay FAR away from this property or any of these. This entire experience has been a nightmare and put a damper on my significant other's birthday celebration. Spend your money where your business will be appreciated!

I stay at the Tru by Hilton Coppell location when I come to Dallas a few times a year. I booked at the North Richland location this time because my usual was sold out and I thought I would have the same experience I have at the other location. I was very wrong! My partner and I were racially profiled and accused of smoking when we were literally just waking up. I got into a huge argument with front desk staff following this due to her only targeting our room and not actually looking for the source after we let them into out room and it wasnt us! Management ignored my concerns about the issue. I had to contact Hilton customer service. Fixtures were falling apart in the room, the bathroom door handle fell off and there was a pipe falling out of the wall. Additionally, I asked for paper to use at the front desk and was given a paper with hotel guests person information, first and last names , check out, check in times , room numbers etc. This made me feel very unsafe. I contacted Hilton customer service and was further profiled by the first agent and had to call back to get actual assistance. Stay FAR away from this property or any of these. This entire experience has been a nightmare and put a damper on my significant other's birthday celebration. Spend your money where your business will be appreciated!

4

April

4 de jan. de 2025

·

Hospedou-se por 1 noite

House keeping was the best part of the staff. They were always very friendly and polite. Sadly they were more helpful than the rest of the staff. The front desk staff was either extremely rude or they had no idea how to do their job. They billed the wrong card and of course when I called them, which took a couple days because nobody answered the phone, they were rude and said basically it was my problem and I needed to call Hilton to get it fixed. I called Hilton and they apologized and said it was the properties job to fix it. Hilton tried calling the property several times and they didn’t answer so they emailed them and I’m waiting for the general manager to contact me. I have stayed at this property a couple times and it hasn’t gotten any better so we will find another property to stay at in the future.

House keeping was the best part of the staff. They were always very friendly and polite. Sadly they were more helpful than the rest of the staff. The front desk staff was either extremely rude or they had no idea how to do their job. They billed the wrong card and of course when I called them, which took a couple days because nobody answered the phone, they were rude and said basically it was my problem and I needed to call Hilton to get it fixed. I called Hilton and they apologized and said it was the properties job to fix it. Hilton tried calling the property several times and they didn’t answer so they emailed them and I’m waiting for the general manager to contact me. I have stayed at this property a couple times and it hasn’t gotten any better so we will find another property to stay at in the future.

8

Michelle

29 de dez. de 2024

·

Hospedou-se por 4 noites

Angie from the front desk staff is amazing. She was so nice every time I went to the front desk and handled my requests professionally and with a smile. She truly made the difference in our stay.

Angie from the front desk staff is amazing. She was so nice every time I went to the front desk and handled my requests professionally and with a smile. She truly made the difference in our stay.

10

John

30 de set. de 2025

·

Hospedou-se por 1 noite

Clean room, friendly greeting at check in.

Clean room, friendly greeting at check in.

6

Barbara

25 de mai. de 2025

·

Hospedou-se por 2 noites

Could not get ahold of the hotel directly. Phone just rang and rang and rang. I did not get a receipt. Had to call corporate for that and I was charged an extra day so it was disputed with my bank.

Could not get ahold of the hotel directly. Phone just rang and rang and rang. I did not get a receipt. Had to call corporate for that and I was charged an extra day so it was disputed with my bank.

4

Melinda

7 de jul. de 2025

·

Hospedou-se por 1 noite

We enjoy staying at Tru, whem we visit the DFW area and we always have the best time! This time, however we had some neighbors that were very intoxicated and fighting and being loud at 1:00 in the morning, we called the front desk and then it got worse! Opening and closong the doors, stomping down the hallways, and to top it off, they bamged on my door #304 and flipped me off I was warching through the peep hole, as I had my sons in the room with me! This is all about 2:00 am now! I am not sire why the front desk told them I was the one who called about a noise complaint, this should have been handled differently! So, we got less sleep than we would have liked after being at the waterpark all day! Other than that situation, we do enjoy staying at TRU and we will be back!

We enjoy staying at Tru, whem we visit the DFW area and we always have the best time! This time, however we had some neighbors that were very intoxicated and fighting and being loud at 1:00 in the morning, we called the front desk and then it got worse! Opening and closong the doors, stomping down the hallways, and to top it off, they bamged on my door #304 and flipped me off I was warching through the peep hole, as I had my sons in the room with me! This is all about 2:00 am now! I am not sire why the front desk told them I was the one who called about a noise complaint, this should have been handled differently! So, we got less sleep than we would have liked after being at the waterpark all day! Other than that situation, we do enjoy staying at TRU and we will be back!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente para se locomover pela área, com vários hóspedes se sentindo seguros e apreciando o estacionamento fácil. Algumas avaliações consideraram a área circundante menos segura.

Avaliações dos hóspedes relacionadas

10

Adam

9 de out. de 2025

·

Hospedou-se por 1 noite

It’s not in a very safe area and the room smelled like homeless people. The staff were

It’s not in a very safe area and the room smelled like homeless people. The staff were

10

Deanna

3 de mar. de 2024

·

Hospedou-se por 1 noite

Very convenient and close to stores and restaurants

Very convenient and close to stores and restaurants

10

Jeannie

17 de dez. de 2024

·

Hospedou-se por 1 noite

I feel safe here at this property

I feel safe here at this property

10

Rhae

22 de nov. de 2024

·

Hospedou-se por 2 noites

This Hotel met our needs and was centrally located.

This Hotel met our needs and was centrally located.

10

Celene

14 de jul. de 2024

·

Hospedou-se por 3 noites

Great location, clean, well priced. Will return!

Great location, clean, well priced. Will return!

10

Aimee

30 de nov. de 2024

·

Hospedou-se por 4 noites

It was clean, quiet. Central location to wherever I wanted to go. The staff was very helpful and friendly.

It was clean, quiet. Central location to wherever I wanted to go. The staff was very helpful and friendly.

10

Crystal

15 de fev. de 2025

·

Hospedou-se por 1 noite

Easy, fast booking. Convenient. Good price.

Easy, fast booking. Convenient. Good price.

8

Caren

2 de jun. de 2025

·

Hospedou-se por 2 noites

It was conveniently located to where I needed to be. Came for a funeral service. Hotel was clean and safe. Breakfast was good. My only complaint was the common areas had a floral scent that was overpowering.

It was conveniently located to where I needed to be. Came for a funeral service. Hotel was clean and safe. Breakfast was good. My only complaint was the common areas had a floral scent that was overpowering.

10

Sandy

24 de dez. de 2024

·

Hospedou-se por 2 noites

We were in town for the Dallas Cowboys and didn’t want to spend a lot for a place to sleep. Breakfast was more than enough the place is. Mean and safe. Free parking is also a plus.

We were in town for the Dallas Cowboys and didn’t want to spend a lot for a place to sleep. Breakfast was more than enough the place is. Mean and safe. Free parking is also a plus.

10

Rosalie

17 de out. de 2025

·

Hospedou-se por 1 noite

The parking lot was very safe lots of light.

The parking lot was very safe lots of light.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente considerado bom, com variedade decente, e café está disponível no lobby. Alguns hóspedes acharam as opções limitadas ou inconsistentes e notaram fechamentos ocasionais antes do horário.

Avaliações dos hóspedes relacionadas

10

T

6 de abr. de 2025

·

Hospedou-se por 1 noite

Delicious healthy breakfast. Room was clean and beautiful

Delicious healthy breakfast. Room was clean and beautiful

8

Anthony L

26 de abr. de 2025

·

Hospedou-se por 5 noites

Good breakfast. Friendly staff.

Good breakfast. Friendly staff.

8

Julius

16 de ago. de 2025

·

Hospedou-se por 3 noites

Ok breakfast

Ok breakfast

8

Steve

30 de set. de 2025

·

Hospedou-se por 3 noites

Breakfast was very good.

Breakfast was very good.

10

Tristan

8 de jun. de 2025

·

Hospedou-se por 1 noite

Staff is nice. Needs a little better TV set up but pretty good overall. Could put TV on swivel and give Ethernet connection option for consoles. Breakfast is good but not the best. I do enjoy the eggs on the day omelettes are made. Also, where is the cheese ? Need the shredded cheese as an option when scrambled. Pancake machine is cool but slow and a line for quick. A second one or different pancake option could solve this.

Staff is nice. Needs a little better TV set up but pretty good overall. Could put TV on swivel and give Ethernet connection option for consoles. Breakfast is good but not the best. I do enjoy the eggs on the day omelettes are made. Also, where is the cheese ? Need the shredded cheese as an option when scrambled. Pancake machine is cool but slow and a line for quick. A second one or different pancake option could solve this.

8

Nadia

23 de jul. de 2025

·

Hospedou-se por 1 noite

Great room layout. Updated. Large bathroom. Well thought out design. Pancake machine was a hit with the kids. Cheese omelet at breakfast was pretty bad though. Their purchase items are too close to the breakfast items for kids to know what’s included with breakfast and what’s not.

Great room layout. Updated. Large bathroom. Well thought out design. Pancake machine was a hit with the kids. Cheese omelet at breakfast was pretty bad though. Their purchase items are too close to the breakfast items for kids to know what’s included with breakfast and what’s not.

10

MARK

4 de jun. de 2025

·

Hospedou-se por 2 noites

Very clean! Good breakfast. Great bed! Helpful staff.

Very clean! Good breakfast. Great bed! Helpful staff.

10

MARY

7 de jun. de 2025

·

Hospedou-se por 2 noites

Clean and the breakfast selection was great!

Clean and the breakfast selection was great!

8

cassandra

30 de jul. de 2024

·

Hospedou-se por 3 noites

Pool was closed our first day. Also the staff shut down breakfast while we were actually getting food.

Pool was closed our first day. Also the staff shut down breakfast while we were actually getting food.

6

John

9 de nov. de 2025

·

Hospedou-se por 1 noite

Check-in was a breeze. Front desk attendant was very nice and helpful. The good: very clean hotel, coffee area 24/7. Choice of snacks to purchase was excellent. Room was clean. Parking was great, well lit at night. Felt like area was safe. The bad: HORRIBLE water pressure in shower. I didn’t wash my hair because I would’ve had to stay under the trickle for probably 30 minutes. It was beyond horrible. The bed was ok comfortable, the pillows were just meh. The food for breakfast was ok but not one pastry available that we’re used to seeing in a breakfast buffet. Would I recommend or stay again? No

Check-in was a breeze. Front desk attendant was very nice and helpful. The good: very clean hotel, coffee area 24/7. Choice of snacks to purchase was excellent. Room was clean. Parking was great, well lit at night. Felt like area was safe. The bad: HORRIBLE water pressure in shower. I didn’t wash my hair because I would’ve had to stay under the trickle for probably 30 minutes. It was beyond horrible. The bed was ok comfortable, the pillows were just meh. The food for breakfast was ok but not one pastry available that we’re used to seeing in a breakfast buffet. Would I recommend or stay again? No

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Carly

há 3 semanas

·

Hospedou-se por 2 noites

Lovely hotel. Only didn't 5 stars as initial greeting was a bit grumpy and breakfast was a but limited and some bits like egg and porridge not the nicest. Otherwise, great hotel. Room amazing and wish I had time to use the gym that was open 24hrs.

Lovely hotel. Only didn't 5 stars as initial greeting was a bit grumpy and breakfast was a but limited and some bits like egg and porridge not the nicest. Otherwise, great hotel. Room amazing and wish I had time to use the gym that was open 24hrs.

8

B

há 4 semanas

·

Hospedou-se por 1 noite

I requested and received a top floor room. The staff was adequate and friendly, however, I never got my promised wake-up call.

I requested and received a top floor room. The staff was adequate and friendly, however, I never got my promised wake-up call.

2

Courtney

19 de set. de 2026

·

Hospedou-se por 1 noite

I booked my hotel with a service dog. He treated me like it was a problem when I checked in and tried to charge me and then when I presented my service animal badge he then proceeded to give me a paper to sign telling me my dog isn't allowed anywhere other than my room or bathroom. Thankfully my husband was with me had i been alone in guess my service dog couldn't help meanywhere in the property. Then my father booked another night and the guy acted like he wanted to check me out and move me to another room and wait 3 hours until my father told him he's a group one member. Then the guy decided to be nice. Nice hotel and very affordable. The guy is super hateful he will even scream at you to bring the cart back when you just got to the hotel to unload your car. Hender staying here again. Don't recommend it. Your watched the whole time

I booked my hotel with a service dog. He treated me like it was a problem when I checked in and tried to charge me and then when I presented my service animal badge he then proceeded to give me a paper to sign telling me my dog isn't allowed anywhere other than my room or bathroom. Thankfully my husband was with me had i been alone in guess my service dog couldn't help meanywhere in the property. Then my father booked another night and the guy acted like he wanted to check me out and move me to another room and wait 3 hours until my father told him he's a group one member. Then the guy decided to be nice. Nice hotel and very affordable. The guy is super hateful he will even scream at you to bring the cart back when you just got to the hotel to unload your car. Hender staying here again. Don't recommend it. Your watched the whole time

10

SHUNTA

17 de set. de 2026

·

Hospedou-se por 3 noites

Very large room, they use breakfast and have a place to purchase snacks.

Very large room, they use breakfast and have a place to purchase snacks.

10

Rachal

31 de ago. de 2026

·

Hospedou-se por 1 noite

Only thing no microwave. Super clean

Only thing no microwave. Super clean

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:30

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

outubro 2026

novembro 2026

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Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.