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NYX Hotel Bilbao by Leonardo Hotels

168 US$

/ noche

Promedio para septiembre

NYX Hotel Bilbao by Leonardo Hotels - Vestíbulo

NYX Hotel Bilbao by Leonardo Hotels - Habitación

NYX Hotel Bilbao by Leonardo Hotels - Habitación

NYX Hotel Bilbao by Leonardo Hotels - Vistas desde la habitación

NYX Hotel Bilbao by Leonardo Hotels - Recepción

Precios para NYX Hotel Bilbao by Leonardo Hotels

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168 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En NYX Hotel Bilbao by Leonardo Hotels, los precios por noche son de 93 US$ de media en el mes más barato (enero) y de 209 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en NYX Hotel Bilbao by Leonardo Hotels por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	93 US$
febrero	96 US$
marzo	128 US$
abril	161 US$
mayo	209 US$
junio	177 US$
julio	158 US$
agosto	164 US$
septiembre	168 US$
octubre	178 US$
noviembre	148 US$
diciembre	111 US$

Más caro: mayo (aprox. 209 US$)

Más barato: enero (aprox. 93 US$)

Acerca de esta propiedad

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. Otros servicios de este hotel inc...

Restaurante
Habitaciones para no fumadores
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
Servicio de limpieza

Ubicación

4 Areatza Kalea, Casco viejo de Bilbao, Bilbao, Gran Bilbao, País Vasco, España

Teatro Arriaga (0.1 millas)

Iglesia de San Nicolás (0.1 millas)

Golfo de Vizcaya (0.1 millas)

Parque Etxebarria (0.1 millas)

Plaza Nueva (0.1 millas)

Fuente del Perro (0.2 millas)

Más información sobre la ubicación

Opciones de habitación

7

Suite junior

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 3

312 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

10

Habitación doble (Down To Earth)

Detalles de la oferta

1 Cama Doble

o

2 Camas Individuales

Capacidad: 2

194 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

6

Habitación superior, vistas a la ciudad (Space Family)

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 4

280 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

9

Habitación superior, vistas a la ciudad (Space)

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 3

194 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre NYX Hotel Bilbao by Leonardo Hotels

8.7

Fabuloso

Basado en 6337 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En numerosas reseñas, el hotel NYX Hotel Bilbao by Leonardo Hotels destaca por su ubicación muy céntrica y accesible a pie, cerca del Casco Viejo y el transporte público, su estilo moderno y sus habitaciones generalmente limpias y cómodas, aunque el tamaño y la distribución varían.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En numerosas reseñas, el hotel NYX Hotel Bilbao by Leonardo Hotels destaca por su ubicación muy céntrica y accesible a pie, cerca del Casco Viejo y el transporte público, su estilo moderno y sus habitaciones generalmente limpias y cómodas, aunque el tamaño y la distribución varían.

El personal se describe con frecuencia como amable y servicial, aunque una minoría informa de interacciones secas o respuestas lentas. Una frustración recurrente es que el bar de la terraza en la azotea esté cerrado o tenga un horario limitado sin previo aviso, y no hay aparcamiento en las instalaciones, solo descuentos en garajes cercanos. Las opiniones sobre el desayuno varían desde excelentes hasta promedio y repetitivas, y algunas habitaciones orientadas a la calle pueden ser ruidosas, mientras que los baños con paredes de cristal reducen la privacidad. Espere una base céntrica en la ciudad con una buena ubicación y algunos inconvenientes ocasionales en el diseño de las habitaciones y la disponibilidad de las instalaciones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La terraza/bar en la azotea a menudo está cerrada o tiene un horario limitado sin previo aviso. No hay aparcamiento en las instalaciones; los huéspedes utilizan garajes cercanos con un descuento del hotel. El horario del bar también puede ser temprano.

Reseñas de huéspedes relacionadas

8

Markus

4 ago 2024

·

Se alojó 3 noches

Unterkunft liegt direkt im Zentrum. Alles gut zu Fuß. Parken ist aber nur in einer benachbarten sehr engen Tiegarage möglich.

Unterkunft liegt direkt im Zentrum. Alles gut zu Fuß. Parken ist aber nur in einer benachbarten sehr engen Tiegarage möglich.

2

Mariia

29 ago 2025

·

Se alojó 3 noches

Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first. When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel. Terrible experience. The breakfast 3 points from 5. The terrace was fully closed but no information about it when you do booking. Never again!

Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first. When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel. Terrible experience. The breakfast 3 points from 5. The terrace was fully closed but no information about it when you do booking. Never again!

8

Erich

3 ago 2025

·

Se alojó 3 noches

Flott, moderne hotel med hyggelig, serviceinnstilt personale. Rooftop baren var dessverre stengt uten at vi ble informert om dette

Flott, moderne hotel med hyggelig, serviceinnstilt personale. Rooftop baren var dessverre stengt uten at vi ble informert om dette

10

Kathleen

29 mar 2025

·

Se alojó 3 noches

Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window. Bar a bit to bright for me in the evening.

Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window. Bar a bit to bright for me in the evening.

2

Alfredo

31 ago 2025

·

Se alojó 4 noches

The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that… Very disappointed…

The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that… Very disappointed…

10

MR EDWARD

28 jul 2025

·

Se alojó 1 noche

Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.

Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.

8

Annette

14 jun 2025

·

Se alojó 1 noche

Disappointing that one of the reasons we chose this hotel was for views because it had rooftop bar. We arrived to find it was temporarily closed.

Disappointing that one of the reasons we chose this hotel was for views because it had rooftop bar. We arrived to find it was temporarily closed.

8

Oliver

28 may 2025

·

Se alojó 4 noches

Modernes, zentralgelegenes Hotel. Sehr gutes Frühstücksbuffet. Leider war die Dachterrasse noch nicht geöffnet. Vom Restaurant habe ich mir mehr versprochen.

Modernes, zentralgelegenes Hotel. Sehr gutes Frühstücksbuffet. Leider war die Dachterrasse noch nicht geöffnet. Vom Restaurant habe ich mir mehr versprochen.

8

Bénédicte

30 oct 2025

·

Se alojó 2 noches

Très bien situé dans la vieille ville pour tout visiter, l'accueil très agréable des employés et tout du long du séjour. Mais très bruyant, les suites étant côté route et devant un carrefour. Il n'y a pas de piscine dans cet hôtel et le rooftop était fermé malgré le beau temps et les 20 degrés, dommage vu la catégorie et le prix. Petit déjeuner avec du choix, fruits coupés excellents mais une qualité moyenne des pains. Parking à 20 euros en plus par jour à 2 min a pied.

Très bien situé dans la vieille ville pour tout visiter, l'accueil très agréable des employés et tout du long du séjour. Mais très bruyant, les suites étant côté route et devant un carrefour. Il n'y a pas de piscine dans cet hôtel et le rooftop était fermé malgré le beau temps et les 20 degrés, dommage vu la catégorie et le prix. Petit déjeuner avec du choix, fruits coupés excellents mais une qualité moyenne des pains. Parking à 20 euros en plus par jour à 2 min a pied.

6

Jaime

18 sept 2025

·

Se alojó 2 noches

He hecho la reserva para un compañero de trabajo y por 200€ la noche que no esté abierto el rooftop y que coerren el bar a las 11pm en un hotel de esta categoría me parece inaceptable. Lógicamente la última vez que reservaré aquí, una decepción.

He hecho la reserva para un compañero de trabajo y por 200€ la noche que no esté abierto el rooftop y que coerren el bar a las 11pm en un hotel de esta categoría me parece inaceptable. Lógicamente la última vez que reservaré aquí, una decepción.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes están generalmente limpias, y muchos destacan la impecable limpieza. Algunos informan de problemas de mantenimiento o falta de limpieza, como moho en las juntas de la ducha, paredes desgastadas o una limpieza inconsistente del baño.

Reseñas de huéspedes relacionadas

6

Rasha

25 abr 2025

·

Se alojó 4 noches

The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.

The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.

6

Lisa

23 oct 2024

·

Se alojó 2 noches

While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.

While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.

10

Steinar

26 sept 2025

·

Se alojó 4 noches

Rent rom, god frokost, flott beliggenhet, stort sett veldig bra hotel

Rent rom, god frokost, flott beliggenhet, stort sett veldig bra hotel

10

Jose Luis

28 nov 2025

·

Se alojó 2 noches

The room was very clean and quiet. Staff is courteous and helpful.

The room was very clean and quiet. Staff is courteous and helpful.

10

Bart C

26 jul 2025

·

Se alojó 2 noches

Clean, high end, fun

Clean, high end, fun

10

Joanne

19 nov 2025

·

Se alojó 1 noche

Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again

Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again

8

Klaus

3 feb 2023

·

Se alojó 3 noches

Esta es la segunda vez que me alojo en este hotel. La primera vez fue en verano del 22 concretamente en julio, y aunque el hotel todavía estaba terminando su reforma mostraba limpieza y pulcritud. En esta última estancia el hotel sigue manteniendo su espíritu, pero la limpieza podría mejorar ligeramente. Tal como el baño, en el plato de ducha te encuentras algo de moho en las juntas. Todo esto solucionadle con algo de lejía rociada directamente sobre las juntas y se resuelve en 2 min. La calidad de wifi podría mejorarse y que no fuera necesario cada dos por tres ticar y aceptar condiciones. Por lo demás un lugar muy bien situado con un personal muy amable.

Esta es la segunda vez que me alojo en este hotel. La primera vez fue en verano del 22 concretamente en julio, y aunque el hotel todavía estaba terminando su reforma mostraba limpieza y pulcritud. En esta última estancia el hotel sigue manteniendo su espíritu, pero la limpieza podría mejorar ligeramente. Tal como el baño, en el plato de ducha te encuentras algo de moho en las juntas. Todo esto solucionadle con algo de lejía rociada directamente sobre las juntas y se resuelve en 2 min. La calidad de wifi podría mejorarse y que no fuera necesario cada dos por tres ticar y aceptar condiciones. Por lo demás un lugar muy bien situado con un personal muy amable.

10

John

2 may 2025

·

Se alojó 4 noches

Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.

Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.

2

Jan Erik

10 jul 2024

·

Se alojó 2 noches

Jeg vil ikke anbefale dette hotellet. Det var elendig renhold med gamle avføringsrester på både sengetøy og håndklær som luktet grusomt, og vi fant også gamle tånegler på gulvet. Måten hotellet håndterte dette på var ikke akseptabelt og ga oss en svært dårlig opplevelse. Styr unna dette hotellet.

Jeg vil ikke anbefale dette hotellet. Det var elendig renhold med gamle avføringsrester på både sengetøy og håndklær som luktet grusomt, og vi fant også gamle tånegler på gulvet. Måten hotellet håndterte dette på var ikke akseptabelt og ga oss en svært dårlig opplevelse. Styr unna dette hotellet.

8

Alexandra

26 oct 2025

·

Se alojó 2 noches

The hotel is in an excellent location - on the edge of old town, while still having access to car/taxi service right outside the door. The hotel lobby and room are decorated nicely with a modern, cool aesthetic. Unfortunately, the lower section of the shower needs better maintenance as the grout and caulking were moldy and the shower floor had a dingy appearance, such that I wore sandals to shower. But this was in stark contrast to the rest of the hotel which was very nice and well maintained.

The hotel is in an excellent location - on the edge of old town, while still having access to car/taxi service right outside the door. The hotel lobby and room are decorated nicely with a modern, cool aesthetic. Unfortunately, the lower section of the shower needs better maintenance as the grout and caulking were moldy and the shower floor had a dingy appearance, such that I wore sandals to shower. But this was in stark contrast to the rest of the hotel which was very nice and well maintained.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas, pero muchas son compactas; varios mencionan los baños con paredes de cristal que reducen la privacidad y el ruido ocasional de la calle. Algunos huéspedes recibieron habitaciones interiores sin ventanas ni vistas al exterior, y el Wi-Fi puede ser intermitente.

Reseñas de huéspedes relacionadas

8

Darren

31 dic 2024

·

Se alojó 4 noches

Great location. Was not a city view room only a side street which was very noisy. Rooms quite small but clean and maids changed towels etc everyday. Definitely not sound proof tho as could hear everything from adjoining rooms

Great location. Was not a city view room only a side street which was very noisy. Rooms quite small but clean and maids changed towels etc everyday. Definitely not sound proof tho as could hear everything from adjoining rooms

6

Oleksandra

27 may 2025

·

Se alojó 3 noches

The room was clean and the bed was OK, but the living space was tiny. The room probably has the 18 sq.m. they claim, but they carved needlessly large bathroom out of those 18, and the walk past the bathroom can not be considered living space either. That leaves us with about 12 and you do not even have enough space to lay out your luggage

The room was clean and the bed was OK, but the living space was tiny. The room probably has the 18 sq.m. they claim, but they carved needlessly large bathroom out of those 18, and the walk past the bathroom can not be considered living space either. That leaves us with about 12 and you do not even have enough space to lay out your luggage

6

Ninette

14 jun 2025

·

Se alojó 3 noches

The rooms are a little tired, with odd layout - you can see right into the bathroom from the bed. Also, no kettle available at reception. Never a 4 star!

The rooms are a little tired, with odd layout - you can see right into the bathroom from the bed. Also, no kettle available at reception. Never a 4 star!

8

Carolyn

27 abr 2023

·

Se alojó 1 noche

Our room had no windows to the outside! Just inward to elevator shaft. We stayed only 1 night so it wasn’t a big deal, but disconcerting it wasn’t identified when booking.

Our room had no windows to the outside! Just inward to elevator shaft. We stayed only 1 night so it wasn’t a big deal, but disconcerting it wasn’t identified when booking.

8

Jens

26 oct 2025

·

Se alojó 4 noches

Vores ophold var rigtig godt. Hotellet ligger helt ideelt, det er moderne og veldrevet med venligt personale. Vores rum var lækkert, men måske til den lille side med en stor kuffert.

Vores ophold var rigtig godt. Hotellet ligger helt ideelt, det er moderne og veldrevet med venligt personale. Vores rum var lækkert, men måske til den lille side med en stor kuffert.

6

Sebastian

3 ago 2024

·

Se alojó 2 noches

I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!

I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!

10

JOANNE

20 feb 2023

·

Se alojó 3 noches

Great stay as always, fantastic location. Only negatives are the wifi can be intermittent in room and it would be nice to have an english channel or two. I appreciate you dont go away to watch tv but sometimes as the weather quite wet in Bilbao it would be a nice option

Great stay as always, fantastic location. Only negatives are the wifi can be intermittent in room and it would be nice to have an english channel or two. I appreciate you dont go away to watch tv but sometimes as the weather quite wet in Bilbao it would be a nice option

4

Gavin

12 oct 2025

·

Se alojó 2 noches

Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.

Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.

8

Ian Brian

27 may 2025

·

Se alojó 3 noches

This is an ideally located hotel on the edge of the old town. Lovely breakfast, clean comfy rooms (although an odd frosted glass bathroom/toilet/shower!). We stayed Saturday to Tuesday and it was very noisy Saturday night. With street cleaners, restaurants and bars emptying bottle bins each morning, it was still fairly noisy in the mornings. But if you don’t sleep in late, that’s no problem. And if you are the ones partying late at night in the great bars, then the noise isn’t a problem. But if you want a peaceful night’s rest, this is probably not the hotel for you. That is the only negative for a really good hotel.

This is an ideally located hotel on the edge of the old town. Lovely breakfast, clean comfy rooms (although an odd frosted glass bathroom/toilet/shower!). We stayed Saturday to Tuesday and it was very noisy Saturday night. With street cleaners, restaurants and bars emptying bottle bins each morning, it was still fairly noisy in the mornings. But if you don’t sleep in late, that’s no problem. And if you are the ones partying late at night in the great bars, then the noise isn’t a problem. But if you want a peaceful night’s rest, this is probably not the hotel for you. That is the only negative for a really good hotel.

6

Michael

1 oct 2024

·

Se alojó 5 noches

Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.

Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian al amable y servicial equipo de recepción y bar. Sin embargo, hay quejas recurrentes sobre un servicio cortante o sin respuesta y problemas para resolver discrepancias en el tipo de habitación o en las vistas.

Reseñas de huéspedes relacionadas

10

Judith

17 oct 2025

·

Se alojó 4 noches

Great location, friendly helpful staff and comfortable bed. I thoroughly enjoyed my stay.

Great location, friendly helpful staff and comfortable bed. I thoroughly enjoyed my stay.

6

Jessica

24 jul 2024

·

Se alojó 5 noches

Beautiful building in a good location. Staff seemed slightly inconvenienced by our presence and a bit unwelcoming.

Beautiful building in a good location. Staff seemed slightly inconvenienced by our presence and a bit unwelcoming.

10

Pedro

26 sept 2025

·

Se alojó 3 noches

Perfect location, professional staff, great room.

Perfect location, professional staff, great room.

4

Ignacio

5 ago 2025

·

Se alojó 1 noche

Muy bien ubicado, pero muy mala atención, nos hicieron pagar el suplemento por mascota y no había cama que según ellos es parte del “servicio”, tampoco pudimos tomar el desayuno en la mañana por qué estaba lleno, bonito hotel pero no volvería nunca más. Pésima atención

Muy bien ubicado, pero muy mala atención, nos hicieron pagar el suplemento por mascota y no había cama que según ellos es parte del “servicio”, tampoco pudimos tomar el desayuno en la mañana por qué estaba lleno, bonito hotel pero no volvería nunca más. Pésima atención

10

Samantha

16 abr 2025

·

Se alojó 1 noche

We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great

We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great

10

Aya

20 nov 2025

·

Se alojó 1 noche

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

4

Gavin

12 oct 2025

·

Se alojó 2 noches

Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.

Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.

10

JAMES

1 oct 2025

·

Se alojó 3 noches

Awesome modern large rooms. Great staff.

Awesome modern large rooms. Great staff.

10

Paulo

2 nov 2025

·

Se alojó 6 noches

Excellent location. Friendly staff.

Excellent location. Friendly staff.

4

Hasmukh

13 may 2024

·

Se alojó 2 noches

Great location - the ONLY positive thing about the property. Staff not interested in customer service. Hotel website did not inform us the Rooftop terrace would be closed during our visit, we would have booked elsewhere if we had had prior knowledge of this critical fact.

Great location - the ONLY positive thing about the property. Staff not interested in customer service. Hotel website did not inform us the Rooftop terrace would be closed during our visit, we would have booked elsewhere if we had had prior knowledge of this critical fact.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación excepcionalmente céntrica, en el borde del Casco Viejo, con fácil acceso al metro, tranvía y al río; la mayoría de los lugares de interés están a poca distancia, incluido el Guggenheim. Ideal para explorar Bilbao.

Reseñas de huéspedes relacionadas

10

Yvette

21 ago 2024

·

Se alojó 3 noches

Very good hotel in the middle of old town Bilbao. Perfect place to explore Bilbao. We were there during Semana Grande, a big 9 day festival which also continued during night. The hotel was in the middle of this. Very nice but unfortunafely also very loud during the night. But in the end a unique experience.

Very good hotel in the middle of old town Bilbao. Perfect place to explore Bilbao. We were there during Semana Grande, a big 9 day festival which also continued during night. The hotel was in the middle of this. Very nice but unfortunafely also very loud during the night. But in the end a unique experience.

10

Daniel

11 nov 2025

·

Se alojó 2 noches

Great location

Great location

10

Lena

16 jun 2025

·

Se alojó 4 noches

Hotellet ligger central med god access till både den gamla stadsdelen och den nya.

Hotellet ligger central med god access till både den gamla stadsdelen och den nya.

10

Edwin

15 sept 2025

·

Se alojó 6 noches

Excelente Posición

Excelente Posición

10

Allison

15 nov 2024

·

Se alojó 3 noches

This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it\'s right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.

This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it\'s right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.

10

Aya

20 nov 2025

·

Se alojó 1 noche

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

10

Mauricio

28 oct 2025

·

Se alojó 2 noches

localização excelente

localização excelente

10

Richard

17 nov 2025

·

Se alojó 1 noche

great location in the city centre, hotel is close to many amenities

great location in the city centre, hotel is close to many amenities

10

Judith

26 oct 2023

·

Se alojó 4 noches

Excellent location for both old and new town. Tram and metro stations close by. Really helpful staff gave us a brilliant tip where to spend a few hours out of the city on our last day which was lovely. Spoke most days to reception staff and nothing too much trouble. Would strongly recommend staying here.

Excellent location for both old and new town. Tram and metro stations close by. Really helpful staff gave us a brilliant tip where to spend a few hours out of the city on our last day which was lovely. Spoke most days to reception staff and nothing too much trouble. Would strongly recommend staying here.

10

SONAM

8 may 2023

·

Se alojó 2 noches

The hotel is in great location just in front of the old town. Room was clean and very spacious for small family. All the places of interest are in walking distance and the staffs are very helpful. They accommodated all the request I had asked for so thank you very much to the staffs. There are many locals shops and good restaurants close to the hotel. I would definitely recommend to anyone who is visiting to Bilbao.

The hotel is in great location just in front of the old town. Room was clean and very spacious for small family. All the places of interest are in walking distance and the staffs are very helpful. They accommodated all the request I had asked for so thank you very much to the staffs. There are many locals shops and good restaurants close to the hotel. I would definitely recommend to anyone who is visiting to Bilbao.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno varían desde excelentes y variados hasta promedio, repetitivos o concurridos, y a algunos les parecen limitadas las opciones de bar/restaurante. También se destaca la calidad del café y los cierres tempranos.

Reseñas de huéspedes relacionadas

10

Joanne

19 nov 2025

·

Se alojó 1 noche

Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again

Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again

6

Karen

18 jul 2023

·

Se alojó 6 noches

Great location. Food in restaurant not so good. Staff in bar and restaurant area seemed unhappy in their work. No privacy in the bathroom area as it’s all glass

Great location. Food in restaurant not so good. Staff in bar and restaurant area seemed unhappy in their work. No privacy in the bathroom area as it’s all glass

10

Aya

20 nov 2025

·

Se alojó 1 noche

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!

8

Stephen

8 dic 2024

·

Se alojó 3 noches

Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.

Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.

10

Michael David James

31 may 2023

·

Se alojó 3 noches

Very nice, modern hotel which fits well with Bilbao’s arty vibe. The room was clean and the location in the Casco Viejo is excellent - most things are walkable and for those that aren’t, the metro station is less than a minute’s walk away. The only slight negative is that the breakfast option is very expensive - Bilbao has many excellent and cheap options for food within a short walk so I would recommend that it’s not worth it. Thank you, eskerrik asko!

Very nice, modern hotel which fits well with Bilbao’s arty vibe. The room was clean and the location in the Casco Viejo is excellent - most things are walkable and for those that aren’t, the metro station is less than a minute’s walk away. The only slight negative is that the breakfast option is very expensive - Bilbao has many excellent and cheap options for food within a short walk so I would recommend that it’s not worth it. Thank you, eskerrik asko!

6

Benjamin

13 may 2025

·

Se alojó 6 noches

Good, well located, clean hotel. Rooms are a bit small. Limited Breakfast options.

Good, well located, clean hotel. Rooms are a bit small. Limited Breakfast options.

10

John

2 may 2025

·

Se alojó 4 noches

Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.

Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.

8

jorge

29 sept 2025

·

Se alojó 3 noches

Desayuno pobre y repetitivo Pocas mesas

Desayuno pobre y repetitivo Pocas mesas

8

Kerensa

3 ene 2025

·

Se alojó 3 noches

Fantastic news year's Eve dinner. Comfortable room and very clean. Good bar service at reasonable prices. Breakfast had a good range of options.

Fantastic news year's Eve dinner. Comfortable room and very clean. Good bar service at reasonable prices. Breakfast had a good range of options.

10

Roberto

10 sept 2025

·

Se alojó 3 noches

Sehr gutes Frühstück. Perfekte Lage.

Sehr gutes Frühstück. Perfekte Lage.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Anapaula

4 jul 2026

·

Se alojó 2 noches

El hotel tiene súper buena ubicación, el personal es amable y sonriente y dispuesto a ayudar, la habitación estaba limpia con todo lo necesario para pasar una buena estancia. El desayuno es rico y variado. Pedimos room service y estaba delicioso. Gracias por hacer de nuestro viaje en familia agradable.

El hotel tiene súper buena ubicación, el personal es amable y sonriente y dispuesto a ayudar, la habitación estaba limpia con todo lo necesario para pasar una buena estancia. El desayuno es rico y variado. Pedimos room service y estaba delicioso. Gracias por hacer de nuestro viaje en familia agradable.

10

Jacqueline

30 may 2026

·

Se alojó 2 noches

Jasmina en el bar/restaurante muyyyyyy querida .

Jasmina en el bar/restaurante muyyyyyy querida .

10

Philippe

17 may 2026

·

Se alojó 3 noches

Me gustó mucho la estancia. Un servicio muy atento

Me gustó mucho la estancia. Un servicio muy atento

10

Martha patricia

25 dic 2025

·

Se alojó 3 noches

Todo está excelente

Todo está excelente

8

jorge

29 sept 2025

·

Se alojó 3 noches

Desayuno pobre y repetitivo Pocas mesas

Desayuno pobre y repetitivo Pocas mesas

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Deposit: EUR 100 per accommodation, per stay
A damage deposit of EUR 100 will be collected before check-in.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y sistema de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
Se ofrece alojamiento gratuito a un máximo de 3 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de salida sin contacto personal.

Desayuno tipo bufé: 20 EUR por persona (precio aproximado)
Aparcamiento en las inmediaciones: 21.30 EUR por día (ubicado a 300 m y abierto 24 horas)
Mascotas: 25 EUR por mascota, por día
No se cobran tasas por los animales de servicio
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.