Embassy Suites by Hilton Knoxville Downtown

Era mi aniversario, con mi esposo, y no nos dejaron subir arriba porque tenían una fiesta, no pudimos utilizar la piscina, y precisamente fuimos ahí para disfrutar la piscina, lo sentí injusto, para esa gracia hubiera alquilado otro hotel

Es un buen hotel en el centro de knoxville

Breakfast was fantastic. Location was ideal, right near restaurants,bars and theater. Market square right there. Only complaint is valet parking. 39 bucks overnight while the parking garage is 6 dollars? Cmon, do better.

Embassy Suites sure knows how to create the best breakfast experience……made to order omelets and numerous other options to meet everyone’s breakfast needs. The breakfast staff was excellent and very accommodating. Your valet crew was very courteous and accommodating, even having to retrieve our car twice on check out day, due to issues. The front desk lady upon our arrival was one of the rudest individuals I’ve ever dealt with in a position of that nature. The hotel was very aware there was a marathon in town (our exuberant rate showed it) and when asked if we could have an extended check out time so our runners could shower before traveling home, she quickly said “No, and I don’t know why everyone is asking of such!” I also asked if an early breakfast would be available for the runners before hitting the start line, that was also met with a quick No! We have stayed in other hotels in Knoxville for said marathon who allowed a little later check out time AND provided a simple bag breakfast with a protein bar, banana and other items to accommodate the runners. If you are going to charge almost $600 for one night, be a little more accommodating AND professional about things. Very nice exquisite establishment, but when your top person acts in such a manner……the beauty of the building and its amenities mean nothing!! Do better Embassy Suites with your choices for management. Will choose another hotel next year for Knoxville Marathon, cause you’re not the only game in town.

My go to hotel in Knoxville. Best gym, rooms and location.