Embassy Suites by Hilton Knoxville Downtown

Breakfast was fantastic. Location was ideal, right near restaurants,bars and theater. Market square right there. Only complaint is valet parking. 39 bucks overnight while the parking garage is 6 dollars? Cmon, do better.

Embassy Suites sure knows how to create the best breakfast experience……made to order omelets and numerous other options to meet everyone’s breakfast needs. The breakfast staff was excellent and very accommodating. Your valet crew was very courteous and accommodating, even having to retrieve our car twice on check out day, due to issues. The front desk lady upon our arrival was one of the rudest individuals I’ve ever dealt with in a position of that nature. The hotel was very aware there was a marathon in town (our exuberant rate showed it) and when asked if we could have an extended check out time so our runners could shower before traveling home, she quickly said “No, and I don’t know why everyone is asking of such!” I also asked if an early breakfast would be available for the runners before hitting the start line, that was also met with a quick No! We have stayed in other hotels in Knoxville for said marathon who allowed a little later check out time AND provided a simple bag breakfast with a protein bar, banana and other items to accommodate the runners. If you are going to charge almost $600 for one night, be a little more accommodating AND professional about things. Very nice exquisite establishment, but when your top person acts in such a manner……the beauty of the building and its amenities mean nothing!! Do better Embassy Suites with your choices for management. Will choose another hotel next year for Knoxville Marathon, cause you’re not the only game in town.

My go to hotel in Knoxville. Best gym, rooms and location.

We always stay at the Embassy Suites when we are in Knoxville for the Big Ears Festival. It is centrally located, so it makes it easy to get to all the events. The rooms are spacious, comfortable and clean. The staff is extremely kind and helpful. The breakfast is great--so many choices and so plentiful. The staff that works at the breakfast are all so helpful and pleasant. Please be sure to tip them! The room has a microwave and refrigerator. The only problem is that there are no plates or flatware, so to heat any take out is impossible. I hope the hotel corrects this before our next stay. The bar on the roof is great for a late night drink. Beautiful views from the patio around the pool.

Ideal location, right in the heart of a beautiful/fun section of Knoxville. Five-night stay and the experience was fantastic from start to finish. Highly recommended!