SpringHill Suites by Marriott Nashville Brentwood

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Facility was difficult to find. We stayed for 1 week and they did not make up our room one time. The sofa and office chair were not organized or comfortable for watching TV. I banged my head on the Fram of the desk.

The room was clean, but there weren’t enough bathroom linens for two people for one night and the next morning. The towels and washcloths were of the lowest quality I’ve seen in a hotel. Ours was a two-night stay. Housekeeping didn’t visit at all. We left the room early the first morning and returned late afternoon. The beds were unmade, soiled towels were still in the bathroom floor. We had to request enough towels and washcloths to get through the second night/morning. We were there for a targeted trip, so we didn’t use the amenities. Breakfast was pretty good - they use real eggs, and there was a good selection of items. I was happy with the complimentary water available at the front desk. There was plenty of parking, but we didn’t find a covered path to go between the front entrance and the garage, and there was a storm the first night when we parked.

Clean, Kind and professional.

The room was hot when we walked in and took a long time to cool off, it was small, trundle was uncomfortable, the commode was loose, hair dryer didn’t work, staff was hit or miss as far as helpfulness, needs better sign for entrance.