Wisconsin Dells Area Condominiums
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. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . The seasonal pool will be open from June to August. Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA). .The front desk is open daily from 8:00 AM - 9:00 PM. The check-in location differs from the property location. To check in, go to 670 E Lake Ave Wisconsin Dells, WI 53965 If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. No cribs (infant beds) available. Property confirms they are implementing guest safety measures. No rollaway/extra beds available. Social distancing measures are in place. Property follows sanitization practices of SafeStay (AHLA - USA). Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. Staff wears personal protective equipment. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Essential workers only - NO. Commonly-touched surfaces are cleaned with disinfectant.Visa, Debit cards not accepted, Cash not accepted, Discover, American Express, Mastercard.At Wisconsin Dells Area Condominiums, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge..Featured amenities include laundry facilities and an elevator. Free self parking is available onsite..Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens. Complimentary wireless Internet access is available to keep you connected..Distances are displayed to the nearest 0.1 mile and kilometer. Noah's Ark Waterpark - 0.8 km / 0.5 mi Big Chief Go Karts - 1.3 km / 0.8 mi Tommy Bartlett Exploratory - 1.3 km / 0.8 mi Timbavati Wildlife Park - 1.5 km / 0.9 mi Rick Wilcox Magic Theater - 1.9 km / 1.2 mi ADare Go Carts - 2.3 km / 1.4 mi Crystal Grand Music Theater - 2.7 km / 1.7 mi Wild West Waterpark - 2.9 km / 1.8 mi Top Secret - 3 km / 1.9 mi Mt. Olympus Water and Theme Park - 3.1 km / 1.9 mi Palace Theater - 3.1 km / 1.9 mi Lost Temple - 3.3 km / 2 mi Wild Rock Golf Club - 3.3 km / 2.1 mi Ghost Outpost - 3.3 km / 2.1 mi Wisconsin Deer Park - 3.3 km / 2.1 mi .Near Noah's Ark Waterpark
Restaurang
Pool
Kylskåp
Hiss
Mikrovågsugn
Hårtork
Läge
2501 River Road,Wisconsin Dells,Wisconsin 53965,US, Lake Delton, Wisconsin Dells, Wisconsin, USA
Rumsalternativ
8
Condo, 3 Bedrooms, Courtyard View
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Condo, 2 Bedrooms, Courtyard View
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Comfort Studio
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Room, Multiple Beds, Golf View
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9
Condo, 3 Bedrooms, River View
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Standard Studio Suite
3 Bedroom Standard Condo (River View)
3 Bedroom Standard Condo (Courtyard View)
2 Bedroom Standard Condo (River View)
12
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Studio Suite
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Gästrecensioner för Wisconsin Dells Area Condominiums
5.8
Baserat på 82 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Omdömen om Wisconsin Dells Area Condominiums beskriver rymliga, familjevänliga lägenheter, men en blandad upplevelse överlag. Beröm för planlösningarna vägs upp av återkommande klagomål om städning, underhållsproblem och en förvirrande in- och utcheckning samt kommunikation på en annan plats.
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Vad gäster tycker
Omdömen om Wisconsin Dells Area Condominiums beskriver rymliga, familjevänliga lägenheter, men en blandad upplevelse överlag. Beröm för planlösningarna vägs upp av återkommande klagomål om städning, underhållsproblem och en förvirrande in- och utcheckning samt kommunikation på en annan plats.
Flera gäster noterade bubbelbadkar eller öppna spisar, kök för matlagning och stora lägenheter med flera sovrum, men rapporterade också trasiga installationer och begränsad eller saknad köksutrustning. Återkopplingen angående städningen varierar från acceptabel till dålig, med rapporter om smutsiga disk och badrum, fläckiga sängkläder, dålig lukt, mögel och till och med skadedjur. Tillgång till vattenpark ingår vanligtvis inte, även om några vistelser kom med biljetter till Noah’s Ark. Servicen varierar från vänlig och proaktiv till svår att nå med långsam återkoppling. Förvänta dig rymliga lägenheter med användbara bekvämligheter, men kontrollera detaljerna och var beredd på variation.
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Faciliteter
Faciliteterna är blandade: lägenheterna har ofta kök, bubbelbadkar/jacuzzier och öppna spisar, men flera omdömen rapporterar trasiga bubbelbadkar eller öppna spisar samt begränsad eller saknad köksutrustning/redskap. Vattenparkspass ingår vanligtvis inte, men några gäster fick biljetter till Noah’s Ark.
Relaterade gästrecensioner
4
Stacy
30 sep. 2023
·
Stannade 1 natt
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
2
Ashley
30 dec. 2022
·
Stannade 1 natt
This was a terrible experience. We showed up to the hotel to find out we weren’t actually booked with Chula Vista and with a condominium company which meant waterpark passes weren’t included with our stay!! We ended up having to buy them separate. Chula had nothing to do with our room so when it came time for bed and we realized we didn’t have any blankets or sheets for the pull out couches we couldn’t get ahold of anyone with the condominium company to get any kind of services. The room also didn’t have any towels stocked, the dishes were dirty and their was food left in cabinets from the previous people staying here.
This was a terrible experience. We showed up to the hotel to find out we weren’t actually booked with Chula Vista and with a condominium company which meant waterpark passes weren’t included with our stay!! We ended up having to buy them separate. Chula had nothing to do with our room so when it came time for bed and we realized we didn’t have any blankets or sheets for the pull out couches we couldn’t get ahold of anyone with the condominium company to get any kind of services. The room also didn’t have any towels stocked, the dishes were dirty and their was food left in cabinets from the previous people staying here.
10
Madison
25 juli 2022
·
Stannade 2 nätter
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
8
Gilberto
5 sep. 2023
·
Stannade 1 natt
Hot tube didn’t work. Brocken faucet. No communication with maintenance, no maintenance available. Other than that great!
Hot tube didn’t work. Brocken faucet. No communication with maintenance, no maintenance available. Other than that great!
6
Lindsey
31 juli 2023
·
Stannade 2 nätter
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
8
Bonnie
20 juni 2023
·
Stannade 2 nätter
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
4
Thomas
19 dec. 2022
·
Stannade 19 344 nätter
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
6
Sarah
31 dec. 2022
·
Stannade 19 356 nätter
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
6
Rachele
6 mars 2023
·
Stannade 1 natt
Waterpark is NOT included with the room. Passes are $50 per person. So you think you got a great deal and then get hit with a suprise that has the potential of ruining your trip.
Waterpark is NOT included with the room. Passes are $50 per person. So you think you got a great deal and then get hit with a suprise that has the potential of ruining your trip.
10
Elisabeth
16 juni 2023
·
Stannade 4 nätter
Overall a great place to stay at, if you are planning on cooking in the kitchens. I would bring your own pots and pans and spices
Overall a great place to stay at, if you are planning on cooking in the kitchens. I would bring your own pots and pans and spices
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Frekventa klagomål om dålig städning och underhåll, inklusive smutsiga badrum och disk, fläckiga sängkläder, kvarlämnade föremål, dålig lukt, mögel och till och med skadedjur. Ett fåtal omdömen tyckte att lägenheterna var acceptabla.
Relaterade gästrecensioner
4
Stacy
30 sep. 2023
·
Stannade 1 natt
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
10
Kaneshia
16 maj 2023
·
Stannade 1 natt
The space was great! The plug out bed sheet had a stain. The whirl pool had black stuff coming out I had to clean the Jets to it was disgusting! Some of the dishes was not clean all the way unfortunately
The space was great! The plug out bed sheet had a stain. The whirl pool had black stuff coming out I had to clean the Jets to it was disgusting! Some of the dishes was not clean all the way unfortunately
2
Damian
6 feb. 2023
·
Stannade 3 nätter
This place was the worse then a motel 6!! there was blood stains on the bed all the sheets were stained the oven door was broken not all the lites worked in the condo there was moldy shower curtains I called hotels.com and they stated to go down to the front desk which there was no one there I called the property management and they said they will send someone to our room and which we waited and no one ever showed up we were also supposed to get a balcony in our condo and there was not one it was a wknd of a mess never again
This place was the worse then a motel 6!! there was blood stains on the bed all the sheets were stained the oven door was broken not all the lites worked in the condo there was moldy shower curtains I called hotels.com and they stated to go down to the front desk which there was no one there I called the property management and they said they will send someone to our room and which we waited and no one ever showed up we were also supposed to get a balcony in our condo and there was not one it was a wknd of a mess never again
2
Shania
13 aug. 2023
·
Stannade 8 nätter
Didn’t know you had to check in at another location that wasn’t on the property and when we arrived the room was disgusting. The tubs were dirty, the kitchen sink had fresh food in it and the refrigerator had old dried food stains and the beds had bodily fluids left from the previous guests. We washed all of our bedding ourselves and bleached down each bathroom and the kitchen. When customer service was contacted there was no apology or anything. This was a very expensive 8 day vacation and you would expect the room to be cleaned properly. All the housekeeper did was lie and say that it was cleaned and inspected. Very disappointed!
Didn’t know you had to check in at another location that wasn’t on the property and when we arrived the room was disgusting. The tubs were dirty, the kitchen sink had fresh food in it and the refrigerator had old dried food stains and the beds had bodily fluids left from the previous guests. We washed all of our bedding ourselves and bleached down each bathroom and the kitchen. When customer service was contacted there was no apology or anything. This was a very expensive 8 day vacation and you would expect the room to be cleaned properly. All the housekeeper did was lie and say that it was cleaned and inspected. Very disappointed!
6
Lindsey
31 juli 2023
·
Stannade 2 nätter
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
8
Bonnie
20 juni 2023
·
Stannade 2 nätter
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
2
Angela
31 mars 2023
·
Stannade 1 natt
There was mice poop in the bed
There was mice poop in the bed
2
Ana
31 juli 2023
·
Stannade 2 nätter
the room was dirty, there were belongings from the previous guests and the kitchen was dirty.
the room was dirty, there were belongings from the previous guests and the kitchen was dirty.
4
Dixie
27 feb. 2023
·
Stannade 1 natt
The room was gross. Obvious water damage and dripping water from the floor above. The bathrooms were gross and the only washcloth was one used/dried hanging on the shower from a previous guest. Some sort of clicking inside the wall between the bathrooms. Yuck.
The room was gross. Obvious water damage and dripping water from the floor above. The bathrooms were gross and the only washcloth was one used/dried hanging on the shower from a previous guest. Some sort of clicking inside the wall between the bathrooms. Yuck.
4
Antonella
24 juli 2023
·
Stannade 2 nätter
Hornets nest , broken slider screen door to patio, coffee maker had old coffee grounds from previous hotel guests. Shower handle broken cut my hand! Shower head dirty lime stone gross! Very very disappointed! Only good part was check in w Meghan.
Hornets nest , broken slider screen door to patio, coffee maker had old coffee grounds from previous hotel guests. Shower handle broken cut my hand! Shower head dirty lime stone gross! Very very disappointed! Only good part was check in w Meghan.
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Rum
Lägenheterna är rymliga och familjevänliga, med fullt utrustade kök och flera sovrum som uppskattades av flera gäster. Vissa rapporterade opålitligt Wi-Fi eller underhållning i rummet.
Relaterade gästrecensioner
10
Kari
5 juli 2023
·
Stannade 2 nätter
Beautiful
Beautiful
6
Yasmin
24 feb. 2023
·
Stannade 2 nätter
The room was clean, but much larger than expected. I\'m not sure if they ran out of the room that I requested and that\'s why I got a larger room. I was ok with that part, however there was about less than half of a roll of toilet paper so I ran out toward the end of my stay. There was also no hand soap. I found that to be strange especially since there was shampoo. The signage on the property could be better as well. It was difficult to find the location of my room, especially since I arrived at night. The lock on the door was ok but there was a little "give" where the door could be slightly opened. The deadbolt needs to be lined up properly. Other than those minor details the room was good.
The room was clean, but much larger than expected. I\'m not sure if they ran out of the room that I requested and that\'s why I got a larger room. I was ok with that part, however there was about less than half of a roll of toilet paper so I ran out toward the end of my stay. There was also no hand soap. I found that to be strange especially since there was shampoo. The signage on the property could be better as well. It was difficult to find the location of my room, especially since I arrived at night. The lock on the door was ok but there was a little "give" where the door could be slightly opened. The deadbolt needs to be lined up properly. Other than those minor details the room was good.
10
Jeffry
16 apr. 2023
·
Stannade 1 natt
My new favorite condo! I’m taking this place over any other place in the dells! There is nothing like a 3 bedroom condo that sleep 16 with a jacuzzi
My new favorite condo! I’m taking this place over any other place in the dells! There is nothing like a 3 bedroom condo that sleep 16 with a jacuzzi
10
Madison
25 juli 2022
·
Stannade 2 nätter
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
8
Bonnie
20 juni 2023
·
Stannade 2 nätter
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
8
Mariana
4 sep. 2023
·
Stannade 1 natt
The room was pleasant, the only thing it had a weird smell when we entered the room. One of the lights in the bathroom(the master one) kept popping up when you were trying to use the bathroom, you had to hold it for a couple seconds to keep the light on. Other than that, our family had a wonderful time. Thank you!
The room was pleasant, the only thing it had a weird smell when we entered the room. One of the lights in the bathroom(the master one) kept popping up when you were trying to use the bathroom, you had to hold it for a couple seconds to keep the light on. Other than that, our family had a wonderful time. Thank you!
2
Mathew C
2 juni 2023
·
Stannade 2 nätter
I had a Bad Experience!!!! The tvs all had no cabel for all 3 days of my stay. The main living room fire place did not light up. The fireplace in my bedroom master king made loud bang sounds when turned on. The double queen bedroom had a missing lamp shade. THE Light above the jacuzzi tub did not work! The light in the jucuzzi tub did not work...... The hair dryer on the wall did not work ..... And i was told they would call me back and try to do something and yet never received a call.... The unit is what they call a 3rd party unit and it was a 2 bedroom 1 king 2 queens unit and sofa sleeper at chula vista resort .chula vista will not fix the unit because it is not theres and they tell you to contact the 3rd party you rented it from.. if you do rent a unit i strongly suggest going threw chula vista directly. I very rarely write reviews But I wanted to make sure someone else does not waste there vacation money and time with this place as they do not care if anything works...
I had a Bad Experience!!!! The tvs all had no cabel for all 3 days of my stay. The main living room fire place did not light up. The fireplace in my bedroom master king made loud bang sounds when turned on. The double queen bedroom had a missing lamp shade. THE Light above the jacuzzi tub did not work! The light in the jucuzzi tub did not work...... The hair dryer on the wall did not work ..... And i was told they would call me back and try to do something and yet never received a call.... The unit is what they call a 3rd party unit and it was a 2 bedroom 1 king 2 queens unit and sofa sleeper at chula vista resort .chula vista will not fix the unit because it is not theres and they tell you to contact the 3rd party you rented it from.. if you do rent a unit i strongly suggest going threw chula vista directly. I very rarely write reviews But I wanted to make sure someone else does not waste there vacation money and time with this place as they do not care if anything works...
6
Sarah
31 dec. 2022
·
Stannade 19 356 nätter
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
10
Elisabeth
16 juni 2023
·
Stannade 4 nätter
Overall a great place to stay at, if you are planning on cooking in the kitchens. I would bring your own pots and pans and spices
Overall a great place to stay at, if you are planning on cooking in the kitchens. I would bring your own pots and pans and spices
6
Elena
4 sep. 2023
·
Stannade 2 nätter
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen är ojämn: en del av personalen var vänlig och ledningen vidtog ibland proaktivt åtgärder med snabb incheckning, men många gäster hade problem med in- och utcheckning på en annan plats, otydliga instruktioner, långsam återkoppling och svårigheter att nå någon för förnödenheter eller underhåll.
Relaterade gästrecensioner
4
Stacy
30 sep. 2023
·
Stannade 1 natt
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
10
Madison
25 juli 2022
·
Stannade 2 nätter
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
2
Shania
13 aug. 2023
·
Stannade 8 nätter
Didn’t know you had to check in at another location that wasn’t on the property and when we arrived the room was disgusting. The tubs were dirty, the kitchen sink had fresh food in it and the refrigerator had old dried food stains and the beds had bodily fluids left from the previous guests. We washed all of our bedding ourselves and bleached down each bathroom and the kitchen. When customer service was contacted there was no apology or anything. This was a very expensive 8 day vacation and you would expect the room to be cleaned properly. All the housekeeper did was lie and say that it was cleaned and inspected. Very disappointed!
Didn’t know you had to check in at another location that wasn’t on the property and when we arrived the room was disgusting. The tubs were dirty, the kitchen sink had fresh food in it and the refrigerator had old dried food stains and the beds had bodily fluids left from the previous guests. We washed all of our bedding ourselves and bleached down each bathroom and the kitchen. When customer service was contacted there was no apology or anything. This was a very expensive 8 day vacation and you would expect the room to be cleaned properly. All the housekeeper did was lie and say that it was cleaned and inspected. Very disappointed!
2
kevin
20 feb. 2023
·
Stannade 1 natt
Checking in was a nightmare. It was hard trying to figure out what to do when we got there to check in. Very confusing.
Checking in was a nightmare. It was hard trying to figure out what to do when we got there to check in. Very confusing.
6
Lindsey
31 juli 2023
·
Stannade 2 nätter
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
8
Bonnie
20 juni 2023
·
Stannade 2 nätter
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
4
Thomas
19 dec. 2022
·
Stannade 19 344 nätter
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
2
Mathew C
2 juni 2023
·
Stannade 2 nätter
I had a Bad Experience!!!! The tvs all had no cabel for all 3 days of my stay. The main living room fire place did not light up. The fireplace in my bedroom master king made loud bang sounds when turned on. The double queen bedroom had a missing lamp shade. THE Light above the jacuzzi tub did not work! The light in the jucuzzi tub did not work...... The hair dryer on the wall did not work ..... And i was told they would call me back and try to do something and yet never received a call.... The unit is what they call a 3rd party unit and it was a 2 bedroom 1 king 2 queens unit and sofa sleeper at chula vista resort .chula vista will not fix the unit because it is not theres and they tell you to contact the 3rd party you rented it from.. if you do rent a unit i strongly suggest going threw chula vista directly. I very rarely write reviews But I wanted to make sure someone else does not waste there vacation money and time with this place as they do not care if anything works...
I had a Bad Experience!!!! The tvs all had no cabel for all 3 days of my stay. The main living room fire place did not light up. The fireplace in my bedroom master king made loud bang sounds when turned on. The double queen bedroom had a missing lamp shade. THE Light above the jacuzzi tub did not work! The light in the jucuzzi tub did not work...... The hair dryer on the wall did not work ..... And i was told they would call me back and try to do something and yet never received a call.... The unit is what they call a 3rd party unit and it was a 2 bedroom 1 king 2 queens unit and sofa sleeper at chula vista resort .chula vista will not fix the unit because it is not theres and they tell you to contact the 3rd party you rented it from.. if you do rent a unit i strongly suggest going threw chula vista directly. I very rarely write reviews But I wanted to make sure someone else does not waste there vacation money and time with this place as they do not care if anything works...
4
Antonella
24 juli 2023
·
Stannade 2 nätter
Hornets nest , broken slider screen door to patio, coffee maker had old coffee grounds from previous hotel guests. Shower handle broken cut my hand! Shower head dirty lime stone gross! Very very disappointed! Only good part was check in w Meghan.
Hornets nest , broken slider screen door to patio, coffee maker had old coffee grounds from previous hotel guests. Shower handle broken cut my hand! Shower head dirty lime stone gross! Very very disappointed! Only good part was check in w Meghan.
4
Alexi
30 juli 2023
·
Stannade 4 nätter
Like the property but didn’t like it was privately owned took a few days just to get tissue and more towels Didn’t like that
Like the property but didn’t like it was privately owned took a few days just to get tissue and more towels Didn’t like that
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
In- och utcheckning på en annan plats i staden och begränsad skyltning gjorde det svårt för många gäster att hitta sina lägenheter, även om några gillade det övergripande läget. Planera extra tid för ankomst.
Relaterade gästrecensioner
4
Stacy
30 sep. 2023
·
Stannade 1 natt
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
10
Kari
5 juli 2023
·
Stannade 2 nätter
Beautiful
Beautiful
6
Yasmin
24 feb. 2023
·
Stannade 2 nätter
The room was clean, but much larger than expected. I\'m not sure if they ran out of the room that I requested and that\'s why I got a larger room. I was ok with that part, however there was about less than half of a roll of toilet paper so I ran out toward the end of my stay. There was also no hand soap. I found that to be strange especially since there was shampoo. The signage on the property could be better as well. It was difficult to find the location of my room, especially since I arrived at night. The lock on the door was ok but there was a little "give" where the door could be slightly opened. The deadbolt needs to be lined up properly. Other than those minor details the room was good.
The room was clean, but much larger than expected. I\'m not sure if they ran out of the room that I requested and that\'s why I got a larger room. I was ok with that part, however there was about less than half of a roll of toilet paper so I ran out toward the end of my stay. There was also no hand soap. I found that to be strange especially since there was shampoo. The signage on the property could be better as well. It was difficult to find the location of my room, especially since I arrived at night. The lock on the door was ok but there was a little "give" where the door could be slightly opened. The deadbolt needs to be lined up properly. Other than those minor details the room was good.
10
Madison
25 juli 2022
·
Stannade 2 nätter
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
Wonderful 3 bed condo for our family trip to the dells. Plenty of space for hanging out and cooking. Rooms were spacious and there were 3 bathrooms (one in the master, another off the main living room, and the third in the other room that has 2 queens and a pull out couch). Also loved that this was a condo inside a hotel so there was daily trash pickup and you didn’t have to carry it out yourself to the dumpster. Not to mention, Noah’s Ark tickets were included! As far as management, I felt they did a great job. They called me to confirm we were still coming a week prior and on the day of check in they called again to offer me an express check in service that didn’t require me to go to the actual office to check in. (Note check in address is diff from the hotel) I got our room # and code # sent to me via text, which saved us a lot of time! Would definitely recommend this place for families!
6
Lindsey
31 juli 2023
·
Stannade 2 nätter
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
We stayed over the weekend and even though the property was nice and the room layout was decent, the rooms lack of cleanliness is what will make us not go back. It was like they threw the room together before we came. Beds weren't neatly made. We opened the mini fridge to put stuff away and yhe freezer portion looked as if it hadn't been defrosted in years. We pulled out the ice tray and it had mold in it. My son and my allergies were awful in the room and once we left they subsided. But we coughed and blew our nose the entire time in the room. The shower wasn't cleaned. It served our purpose for the weekend but I don't think we will be going back. On a positive side, when we checked in on Friday June 28th, the girls in the office were awesome. And we received free passes to Noah's Ark.
8
Bonnie
20 juni 2023
·
Stannade 2 nätter
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.
4
Thomas
19 dec. 2022
·
Stannade 19 344 nätter
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
Got to the site and had no reservation. Was sent to another location 5 miles away to check in. Was told by someone one the phone that I needed a test with room number and access code. This should have been provided upfront. The fireplace was broken and so was the jacuzzi in the room. so much for a romantic anniversary
2
Angelica
3 jan. 2023
·
Stannade 19 358 nätter
Worst ever no front desk noisy neighbors no water park tickets let dogs in gross dirty covers no parking not safe everyone can go in
Worst ever no front desk noisy neighbors no water park tickets let dogs in gross dirty covers no parking not safe everyone can go in
6
Sarah
31 dec. 2022
·
Stannade 19 356 nätter
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
No WiFi. We asked several times at the front desk, but we were always told IT was working on it. The fire place in the living room also didn’t work. Loved the jacuzzi and overall location though.
6
Elena
4 sep. 2023
·
Stannade 2 nätter
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Inte tillräckligt med information i omdömena.
Relaterade gästrecensioner
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
2
William
11 dec. 2023
·
Stannade 2 nätter
Your description online was terrible didn't even look like the same room because it wasn't it really sucked and you had a set of spot thank you very much
Your description online was terrible didn't even look like the same room because it wasn't it really sucked and you had a set of spot thank you very much
4
Stacy
30 sep. 2023
·
Stannade 1 natt
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
8
Gilberto
5 sep. 2023
·
Stannade 1 natt
Hot tube didn’t work. Brocken faucet. No communication with maintenance, no maintenance available. Other than that great!
Hot tube didn’t work. Brocken faucet. No communication with maintenance, no maintenance available. Other than that great!
6
Elena
4 sep. 2023
·
Stannade 2 nätter
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
8
Mariana
4 sep. 2023
·
Stannade 1 natt
The room was pleasant, the only thing it had a weird smell when we entered the room. One of the lights in the bathroom(the master one) kept popping up when you were trying to use the bathroom, you had to hold it for a couple seconds to keep the light on. Other than that, our family had a wonderful time. Thank you!
The room was pleasant, the only thing it had a weird smell when we entered the room. One of the lights in the bathroom(the master one) kept popping up when you were trying to use the bathroom, you had to hold it for a couple seconds to keep the light on. Other than that, our family had a wonderful time. Thank you!
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Omedelbara AI-svar är baserade på hotellinformation
Infant under 1 year old. Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.Children 0-5. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.Guests 6 years and older are considered as adults. Must use an extra bed which will incur an additional charge.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Populära bekvämligheter
Restaurang
Pool
Kylskåp
Hiss
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Hårtork
Allmänt
Restaurang
Kylskåp
Mikrovågsugn
Hårtork
Varuautomater
Aktiviteter
Pool
Pool utomhus
Tjänster
Hiss
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Internet
Gratis wi-fi