Black Horse Hotel

Send mail for airport shuttle service both 3 weeks ahead and 3 days ahead of arrival never got an answer, requested shuttle to airport at the end of the stay and it arrived 30 minutes late even if requested the day before, room was with "all inclusive" of beverage, snacks which was never delivered, they tried to say that the all inclusive was the breakfast even if it was mentioned separate on the confirmation from the hotel, after finally got some coffee powder for the room after day 2 the kettle was not working, informed the reception but it was never replaced, reception personnel was nice and polite but absolutely no actions was taken about complaints.

I am writing this review according to my wife experience. The Hotel it is not fare from the Airport and the center , Hotel is clean and they clean and change bed sheets regularly, the staff they are incredibly helpful and friendly, Manger Mathew he’s very professional and helpful and so is the staff especially Elize I talked to them daily during my wife 10 Days staying in the hotel. I really appreciate they’re service and help I do recommend to every one especially the prize is affordable for long periods.