Hampton Inn Marianna I-10

Excep

Excellent. Very smooth check in and check out. Staff was exceptional in every interaction. Breakfast was solid. Only downfall was low water pressure in the shower. Otherwise, phenomenal stay, and we will stay again.

Hotel is about three years old, so I expected it to be as clean as it was. However, the hospitality maintenance staff was to be questioned in that they did not secure the exterior side door due to using it frequently during the day and there was an issue with my room after it had been refreshed. I did speak with the front desk supervisor in reference to it, and was switch to another room, which I greatly appreciate it. I didn’t enjoy my stay as much as I have in the past however, Michelle, the front desk supervisor was very tentative to my request and I greatly appreciated her for that.

Check-in did not go well due to third-party global wide reservations being down so I didn’t check in until after 11 also was not able to cancel two of the three bookings that was made trying to figure out what was going on with the check-in which originally was for seven days king size room in addition to that security of the side door next to my room 102 was compromise by one of the hotel, assistant maintenance workers who refused to secure the door and stated to me that it was more convenient to leave the door wedged so that they could come in and out at their leisure after talking with the front desk supervisor, I secured the door myself and ask to be moved to a different floor in the hotel for my security.

Room was nice. Need more towels. Two for two adults is not enough. TV /Cable broken. Channels don’t match the guide!