Seda Residences Makati

Exceptional hotel, in every aspect. Very clean and fresh room. Great service by the personnel. No real complaints of any kind.

Overall was great. Shower water pressure can be better.

We had a major incident involving the food service. Something that has never happened to me before. What matters is their response to my concerns which was excellent. Three different managers and several other staff took ownership of the issue. I'm hopeful that it won't repeat. We have extensive business dealings with that particular property, and I sincerely hope they continue to work to address the quality assurance levels, staff training and overall food handling processes. Their rating would've been infinitely worse had they not been forthcoming and willing to engage the issues head on.

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It’s a strategically positioned hotel, in the midst of the city and close to many shopping and eating options.