Name: Canopy By Hilton Osaka Umeda
Address: Grand Green Osaka North Tower 6-38, Osaka, Osaka (préfecture), JP
Price range: 230 $US–1 597 $US per night
Rating: 9

Ce qu'en disent des voyageurs

Au Canopy By Hilton Osaka Umeda, les voyageurs apprécient fréquemment l'emplacement central à Umeda, à proximité de la gare d'Osaka, l'ambiance moderne et élégante, ainsi que les chambres confortables et souvent spacieuses avec vue sur la ville, ce qui en fait une base moderne et pratique pour explorer.

Le service est largement décrit comme amical et serviable, avec une assistance remarquable signalée, bien que certains clients aient signalé un enregistrement bondé ou lent, et parfois un manque de serviabilité. Le petit-déjeuner suscite de nombreux compliments pour sa variété et sa qualité, mais d'autres mentionnent de longues files d'attente, des problèmes d'équipement, des plats à la carte incohérents ou des prix élevés, et quelques-uns ont trouvé les heures du dîner tôt. Un petit nombre de personnes ont trouvé l'entrée ou la prise en charge en taxi déroutantes. Attendez-vous à une base contemporaine, axée sur le confort, pour explorer Osaka.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Pas assez d'informations dans les avis.

Avis de voyageur à ce sujet

10

Greg

30 sept. 2025

·

A séjourné 3 nuits

Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!

10

Patrick

18 juin 2025

·

A séjourné 9 nuits

I loved the cleanliness of the property. I loved the location near the train station and near shopping. I wish the property had a pool. I wish the hotel had a complimentary continental breakfast or a cheaper alternative than the $40 breakfast per person for the buffet style.

8

Chiyu

6 juin 2025

·

A séjourné 1 nuit

Property still under construction

10

Vivian Hoi Lam

27 nov. 2025

·

A séjourné 2 nuits

Staff were incredible and upgraded us to a corner suite after we had some issues with the first room. It was our honeymoon and we received a handwritten note, and some small Japanese gifts which were so thoughtful. Also love that you can rent bikes for free too, great way to explore Osaka! Thank you to the team, made our stay very special.

8

Rebecca

15 avr. 2025

·

A séjourné 1 nuit

Hotel room was spacious, clean, tidy and comfortable. Great location with basement parking (although it did cost £50) for less than 24 hours. Lots of shops and restaurants around the hotel. Enjoyed our stay here with great views from our room

10

CHARILAOS

29 avr. 2025

·

A séjourné 4 nuits

We had a great experience staying here as a family, booking two king rooms. The rooms were very clean, comfortable, and well-equipped, and the gym was also excellent — a nice bonus! Breakfast was a real highlight with plenty of high-quality options, both Western and Japanese. Everything we tried was delicious. The location in Umeda is great — lively, with plenty to explore nearby. The only minor drawback is that it’s about a 10-minute walk to the nearest metro station. One suggestion: it would be nice if the restaurant stayed open a bit later (last order for dinner was around 8:30 or 9 PM), which is a little eartly by european standards, an extra hour would’ve made it even better. Overall, a fantastic base for exploring Osaka — would definitely stay again!

10

Revathi

29 avr. 2025

·

A séjourné 4 nuits

My friend and I (visiting from the U.S.) had a fantastic stay at this property during our trip to Japan! After a few days in Tokyo, we spent four nights in Osaka, and everything about our stay was perfect. The staff were incredibly welcoming and helpful. They gave us great advice on places to visit and directions to train stations. We arrived a couple of hours before check-in, and our room was ready, allowing us to head out and explore Osaka Castle that evening. The room was comfortable and well-stocked with towels, toiletries, and a daily supply of espresso coffee pods and bottled water. A water filling station on every floor kept us hydrated throughout our stay. The location was ideal, connected to Osaka Station via indoor walkways, making it easy to shop, eat, explore, and travel around the city. We even bought a new suitcase at Yodobashi to fit all the treats and souvenirs we collected! The breakfast package was a real highlight. We enjoyed healthy options like yogurt, nuts, fruits, and made-to-order omelettes, as well as traditional Japanese dishes. During our stay, we also tried delightful desserts like zabuton Mont Blanc and Paris cheesecake, which were almost too cute to eat! On Friday night, we dined at JaJa Bar, where live Japanese music added a unique touch to the atmosphere. Lastly, the staff helped us arrange a taxi to the airport, ensuring it arrived on time and even helping with our luggage and waived us goodbye! Next time 4 nights there just for shopping!

10

WING YAM

30 oct. 2024

·

A séjourné 2 nuits

Good service，Nice，Friendly Staff，Convenience to parking, Nice view and spacious room, Easy to shopping

10

Duncan

10 sept. 2025

·

A séjourné 4 nuits

Great location for transport and getting around Osaka. Very new and clean. Lots of places to relax in the property

10

David

14 oct. 2024

·

A séjourné 2 nuits

Lovely place. People were friendly and accommodating. Check in was slightly delayed, and they offered complimentary drinks and snacks while waiting. Room was large and cozy with a beautiful view. Lots of amenities. Will definitely book here again for my next visit.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis soulignent systématiquement la propreté des chambres et des espaces communs, qui semblent neufs. Une odeur ou un problème de drain isolé a été résolu par le personnel.

Avis de voyageur à ce sujet

10

Justin

9 nov. 2025

·

A séjourné 4 nuits

Great location! Spacious and clean room!

10

INSOO

4 janv. 2026

·

A séjourné 5 nuits

객실이 깨끗하고 직원이 친절함

10

Sanjeev

15 déc. 2025

·

A séjourné 3 nuits

location is great. Hotel is new and well maintained. friendly staff.

10

Yuichi

1 juin 2025

·

A séjourné 1 nuit

Cleanness

6

Nicole

27 sept. 2025

·

A séjourné 2 nuits

Room had a slight odour when we arrived. Staff attended to it immediately with an air purifier but that didn’t work. Discovered it was a drain issue which was dealt with. Staff was excellent, surprised there was no compensation provided, not even a fruit plate or or follow up from someone at the hotel

10

Christian

11 mars 2025

·

A séjourné 3 nuits

Excellent staff and service. Rooms are clean and spacious. Will stay again next time I come back in Ōsaka.

10

SAMUEL

26 oct. 2025

·

A séjourné 2 nuits

Location and clean and convenient

10

Duncan

10 sept. 2025

·

A séjourné 4 nuits

Great location for transport and getting around Osaka. Very new and clean. Lots of places to relax in the property

10

TOM

27 janv. 2025

·

A séjourné 3 nuits

3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!

10

Jiuhong

11 sept. 2025

·

A séjourné 3 nuits

Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, confortables et souvent décrites comme spacieuses avec une vue attrayante sur la ville.

Avis de voyageur à ce sujet

10

Justin

9 nov. 2025

·

A séjourné 4 nuits

Great location! Spacious and clean room!

10

Yuh-Shin

4 avr. 2025

·

A séjourné 1 nuit

Spectacular hotel, new, clean, great view of city, easy access from airport, close to transportation, fabulous breakfast buffet, highly recommend

10

Hossein

11 nov. 2025

·

A séjourné 1 nuit

Brand new hotel, spacious rooms, amazing view

10

Martha

2 avr. 2025

·

A séjourné 2 nuits

Beautiful hotel in one of the best parts of town. The entire facility is beautifully decorated.The staff is super helpful and friendly. The Osaka Train station is a 5 minute walk which is very convenient for day trips or for going to the Kansai International Airport.

4

David

24 janv. 2026

·

A séjourné 2 nuits

Please be advised for this day we had booked a Junior suit corner room. The room is poorly designed and the bed has an elevated surround which in my opinion is dangerous especially if you have to get up during the night. We had further stay booked in this hotel for which we ask through hotels.com to be cancelled without penalty we never received a response from hotels.com regarding this. On arrival first second stay in the hotel in the same style room we requested it be changed and the two options that were provided were unacceptable being downgraded to a smaller room without any refund or pay around AUD 200 to upgrade to a 90 m² room but these options were unacceptable to us. The staff are not particularly helpful and that made us aware that they had received our earlier request to cancel the booking and did nothing about it. In the past we have stayed in the same area in Osaka at the Intercontinental which clearly is a better hotel and has way better customer service people. We will never stay at this hotel again and we will be writing about our unfortunate experience with this hotel on social media in great detail.

10

marjaneh

6 oct. 2025

·

A séjourné 1 nuit

This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended

10

william

29 mars 2025

·

A séjourné 3 nuits

Outstanding hotel. Great service and close to trains. Plenty of great restaurants close by nice room size. Would stay again for sure

10

Eva

22 mars 2025

·

A séjourné 1 nuit

It was a very comfortable and modern hotel

10

Janet

5 juil. 2025

·

A séjourné 5 nuits

I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!

10

Jiuhong

11 sept. 2025

·

A séjourné 3 nuits

Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse et son efficacité, avec plusieurs interventions remarquables et quelques améliorations occasionnelles. Certains clients ont signalé un enregistrement bondé ou lent ou un manque de serviabilité sporadiquement.

Avis de voyageur à ce sujet

6

chieh hung

8 déc. 2025

·

A séjourné 1 nuit

有一柜台男员工，囗气很差

10

Vivian Hoi Lam

27 nov. 2025

·

A séjourné 2 nuits

Staff were incredible and upgraded us to a corner suite after we had some issues with the first room. It was our honeymoon and we received a handwritten note, and some small Japanese gifts which were so thoughtful. Also love that you can rent bikes for free too, great way to explore Osaka! Thank you to the team, made our stay very special.

4

David

24 janv. 2026

·

A séjourné 2 nuits

Please be advised for this day we had booked a Junior suit corner room. The room is poorly designed and the bed has an elevated surround which in my opinion is dangerous especially if you have to get up during the night. We had further stay booked in this hotel for which we ask through hotels.com to be cancelled without penalty we never received a response from hotels.com regarding this. On arrival first second stay in the hotel in the same style room we requested it be changed and the two options that were provided were unacceptable being downgraded to a smaller room without any refund or pay around AUD 200 to upgrade to a 90 m² room but these options were unacceptable to us. The staff are not particularly helpful and that made us aware that they had received our earlier request to cancel the booking and did nothing about it. In the past we have stayed in the same area in Osaka at the Intercontinental which clearly is a better hotel and has way better customer service people. We will never stay at this hotel again and we will be writing about our unfortunate experience with this hotel on social media in great detail.

10

Simone

11 août 2025

·

A séjourné 5 nuits

Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.

10

Alex Shiu Leung

13 mars 2026

·

A séjourné 4 nuits

Very convenient location with easy accesss to shopping area and restaurants. Had some issue and was solved by guest relations manager who was cheerful and helpful.

10

Revathi

29 avr. 2025

·

A séjourné 4 nuits

My friend and I (visiting from the U.S.) had a fantastic stay at this property during our trip to Japan! After a few days in Tokyo, we spent four nights in Osaka, and everything about our stay was perfect. The staff were incredibly welcoming and helpful. They gave us great advice on places to visit and directions to train stations. We arrived a couple of hours before check-in, and our room was ready, allowing us to head out and explore Osaka Castle that evening. The room was comfortable and well-stocked with towels, toiletries, and a daily supply of espresso coffee pods and bottled water. A water filling station on every floor kept us hydrated throughout our stay. The location was ideal, connected to Osaka Station via indoor walkways, making it easy to shop, eat, explore, and travel around the city. We even bought a new suitcase at Yodobashi to fit all the treats and souvenirs we collected! The breakfast package was a real highlight. We enjoyed healthy options like yogurt, nuts, fruits, and made-to-order omelettes, as well as traditional Japanese dishes. During our stay, we also tried delightful desserts like zabuton Mont Blanc and Paris cheesecake, which were almost too cute to eat! On Friday night, we dined at JaJa Bar, where live Japanese music added a unique touch to the atmosphere. Lastly, the staff helped us arrange a taxi to the airport, ensuring it arrived on time and even helping with our luggage and waived us goodbye! Next time 4 nights there just for shopping!

10

Janet

5 juil. 2025

·

A séjourné 5 nuits

I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!

10

Meuy Fou

24 juil. 2025

·

A séjourné 3 nuits

Excellent customer service!

2

Jun

13 mars 2025

·

A séjourné 2 nuits

チェックインで永遠待たされました。それ以外は普通だったので、チェックイン渋滞と遅さがとにかく最悪です。

6

Monique

16 oct. 2025

·

A séjourné 3 nuits

While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est régulièrement qualifié de pratique, à proximité de la gare d'Osaka ou d'Umeda, avec un accès facile aux trains, aux commerces et aux restaurants. Quelques clients ont trouvé l'entrée ou la prise en charge en taxi déroutantes.

Avis de voyageur à ce sujet

10

Gagan

7 nov. 2025

·

A séjourné 1 nuit

We were only in Osaka for one night, before starting a week of hiking the Kumano Kodo, and enjoyed the experience. The hotel is conveniently situated near a major train/metro station, and a lot of upscale shops.

10

Julia

20 oct. 2024

·

A séjourné 1 nuit

Had a lovely time at the Canopy. Thought the walk from Umeda station was very simple and it was great to be in a building with plenty of restaurants, stores, and coffee shop. The room was large and clean with a nice city view and elegant design. Breakfast was a treat with a good variety of options. Staff was friendly and helpful. Would love to return and stay at this property again!

10

David Seung Hyun

17 janv. 2025

·

A séjourné 2 nuits

Staff excellent and accommodating with excellent view but taxi and uber pickup still needs work so ask desk to call taxi for you.

10

Martha

2 avr. 2025

·

A séjourné 2 nuits

Beautiful hotel in one of the best parts of town. The entire facility is beautifully decorated.The staff is super helpful and friendly. The Osaka Train station is a 5 minute walk which is very convenient for day trips or for going to the Kansai International Airport.

10

Sanjeev

15 déc. 2025

·

A séjourné 3 nuits

location is great. Hotel is new and well maintained. friendly staff.

10

XIANYUN

20 janv. 2025

·

A séjourné 3 nuits

Canopy is new property and few taxi driver knows about it. It takes us some time to find the entrance and we were confusing about grand front and grand green buildings. (They are though connected.) Veronica at the front desk was very helpful and find us a solution since I booked a wrong room type. The breakfast is super! Not to mention the variety, you could also experience daily local specialties. We loved the breakfast. Healthy, good choices and tasty! The location of the hotel actually are connected all the department stores in Umeda. Great shopping experience. Thank you Osaka staff, we will come back again!

10

Simone

11 août 2025

·

A séjourné 5 nuits

Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.

10

Ray

1 juin 2025

·

A séjourné 2 nuits

Right next to Osaka station and great shopping options. There’s a really nice park next door too. This hotel is modern, new and designed wonderfully!

10

TOM

27 janv. 2025

·

A séjourné 3 nuits

3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!

10

Carlos

11 mai 2025

·

A séjourné 7 nuits

Perfect area to stay. There is everything around and is perfect connected to all the areas. Is located in a new develop just next to Osaka station, the museum just next to the hotel is great.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent salué pour sa qualité et sa variété. Cependant, plusieurs critiques font état de longues files d'attente, de problèmes d'équipement ou de plats à la carte, d'une variété limitée à certains moments, d'heures de dîner tôt et de préoccupations concernant les prix.

Avis de voyageur à ce sujet

10

Cesar

16 juin 2025

·

A séjourné 1 nuit

I cannot say enough about this property. It was superb. The staff is incredibly friendly and helpful, the breakfast buffet is to die for, the hotel & rooms are impeccably decorated and the area where this hotel sits, is convenient for many reasons. Plus, it is close to a set of malls with great shops and dining options and this whole area is all about sustainability and green spaces making it a breathe of fresh air and space after a visit to busier neighborhoods in the city.

10

PeiYuan

18 janv. 2026

·

A séjourné 1 nuit

早餐選項偏少，種類不多

8

henrique

9 juin 2025

·

A séjourné 2 nuits

Hotel novo, muito confortavel e otima localização. O restaurante é caro pelo que entrega bo jantar, mas cadé da manhã é excelente.

10

Professor Simon

23 déc. 2024

·

A séjourné 4 nuits

I have stayed here 3 times in the last 3 months. A genuinely great hotel with excellent service. A 5 minute walk from Osaka station with good access to shops and restaurants. Breakfast is cosy with both local and western options

10

marjaneh

6 oct. 2025

·

A séjourné 1 nuit

This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended

10

Chin Chye Alan

6 mai 2025

·

A séjourné 6 nuits

I like the location which is connected to the Umeda Station, but not exactly a stone throw away. The surrounding of the area is yet to be developed, so the overall place is peaceful and quiet, with great views if u stay at the higher floor. Very new hotel, so the rooms and amenities are perfect. Love the cosiness of the room, the service is flawless (command of English is above good), the breakfast buffet is adequate but the menu did not change at all when I was there. The same restaurant turned into a proper restaurant and bar during lunch and opened till late. Nice vibe to have a nice drink. No complains for this stay!

10

Simone

11 août 2025

·

A séjourné 5 nuits

Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.

10

Neil

22 oct. 2025

·

A séjourné 5 nuits

I bit pricey but at least you feel like you are getting what you paid for. Breakfast buffet i'd skip if I went back. Al-a-cart choices were NOT good. French toast? is that what that was? Pancakes - get you three little silver dollar sized pieces. Omelette's were a lot undercooked and no option for just a simple sunny side up egg. Toaster did not toast the bread. A large variety to be sure, but I found myself sturuggling to make a decent breakfast out of it.

10

Gilbert

27 mai 2025

·

A séjourné 4 nuits

Excellent location. Excellent breakfast buffet. I didn't get to try the hotel restaurants though..

6

Monique

16 oct. 2025

·

A séjourné 3 nuits

While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	202 $US
février	212 $US
mars	253 $US
avril	304 $US
mai	259 $US
juin	239 $US
juillet	226 $US
août	209 $US
septembre	235 $US
octobre	410 $US
novembre	273 $US
décembre	266 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $850
18 $329	19 $348	20 $310	21 $329	22 $349	23 $349	24 $375
25 $305	26 $294	27 $286	28 $368	29 $330	30 $307	31 $631

di	lu	ma	me	je	ve	sa
1 $299	2 $254	3 $239	4 $258	5 $286	6 $299	7 $381
8 $317	9 $272	10 $275	11 $278	12 $268	13 $336	14 $401
15 $268	16 $243	17 $230	18 $401	19 $367	20 $556	21 $1 597
22 $324	23 $233	24 $262	25 $266	26 $269	27 $330	28 $581
29 $289	30 $243

Canopy By Hilton Osaka Umeda

Prix pour Canopy By Hilton Osaka Umeda

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Présidentielle, 1 très grand lit

Chambre Premium, 1 très grand lit

Chambre, 1 très grand lit

Suite Premium, 1 très grand lit

Chambre, 1 très grand lit

Chambre, 1 très grand lit (Canopy)

Chambre Premium, 2 lits une place

Chambre Premium, 2 lits une place

Chambre, 2 lits une place (Canopy)

Suite Deluxe, 1 très grand lit

Chambre, 2 lits une place

Chambre Premium, 1 très grand lit

Avis des voyageurs sur Canopy By Hilton Osaka Umeda

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir