Tru by Hilton Chapecó - NOVO
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About this property
Location
Chapeco Centro, a neighborhood in Chapecó, is home to Tru by Hilton Chapecó. Colonel Bertaso Square and Monumento o Desbravador are notable landmarks, and the area's natural beauty can be seen at Palmital Park. Check out an event or a game at Condá Arena, and consider making time for Plínio Arlindo de Nes Culture and Events Center, a top attraction not to be missed.
Room options
4
Standard Double 1 Queen Bed
Room details
Sleeps 2
172 ft²
4
Standard Twin 2 Single Beds
Room details
Sleeps 2
172 ft²
2
Standard Pwd Disability Access 1 Queen Bed
Room details
Sleeps 2
237 ft²
4
Standard Pwd Disability Access Triple 1 Queen Bed and 1 Single Bed
Room details
Sleeps 3
237 ft²
Guest reviews of Tru by Hilton Chapecó - NOVO
Based on 8 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Tru by Hilton Chapecó - NOVO as a new, modern hotel with very clean spaces, comfortable rooms, friendly staff, and a convenient location close to shops and restaurants, making it appealing for short business or leisure stays.
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What guests think
Travellers describe Tru by Hilton Chapecó - NOVO as a new, modern hotel with very clean spaces, comfortable rooms, friendly staff, and a convenient location close to shops and restaurants, making it appealing for short business or leisure stays.
Several reviews report slow or confused check-in, unprepared responses to questions, and the need to chase invoices. Breakfast is widely praised for quality, with some comments about slow replenishment at the start and requests for broader variety. There are a few isolated negatives about room sound insulation and very firm mattresses, plus one report of an accessible bathroom layout causing water to spread. Overall, expect a reliable stay with minor issues to watch for.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the hotel's new, modern build and solid overall structure. Specific amenities beyond that are rarely mentioned in the reviews.
Related guest reviews
Paulo Eduardo
9 Sept 2025
·
Stayed 1 night
Josiane
24 Oct 2025
·
Stayed 1 night
Cristian Emanuel
7 Nov 2025
·
Stayed 1 night
Fernanda
12 Jan 2026
·
Stayed 1 night
Leandro
28 Jul 2025
·
Stayed 1 night
Teilor
16 Jan 2026
·
Stayed 1 night
Gian
21 Jul 2025
·
Stayed 1 night
Benilton
27 Dec 2025
·
Stayed 1 night
André Luiz
6 Sept 2025
·
Stayed 1 night
Magnus
14 Nov 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently praise spotless rooms, fresh linens, and well-kept spaces. A few mention minor issues like a slow-draining sink.
Related guest reviews
Aury
7 Oct 2025
·
Stayed 1 night
André
13 Nov 2025
·
Stayed 1 night
Rosilene
26 Sept 2025
·
Stayed 2 nights
Fernanda
12 Jan 2026
·
Stayed 1 night
Eidrian
6 Jul 2025
·
Stayed 2 nights
Marcia A
2 Feb 2026
·
Stayed 3 nights
Benilton
27 Dec 2025
·
Stayed 1 night
Patrick
24 Feb 2026
·
Stayed 1 night
Magnus
14 Nov 2025
·
Stayed 1 night
Aloisio
31 Oct 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, with good showers and bedding noted. A few isolated negatives mention sound between rooms, very firm mattresses, and an accessible bathroom layout that caused flooding.
Related guest reviews
Bernard
8 Nov 2025
·
Stayed 1 night
Luiz Felipe
4 Dec 2025
·
Stayed 2 nights
Cristian Emanuel
7 Nov 2025
·
Stayed 1 night
Letiere
27 Nov 2025
·
Stayed 1 night
Vitor
22 Nov 2025
·
Stayed 2 nights
Roberto
19 Jan 2026
·
Stayed 3 nights
Cintia
18 Oct 2025
·
Stayed 1 night
Rogerio
15 Oct 2025
·
Stayed 1 night
Vinicius
10 Jan 2026
·
Stayed 1 night
Leonardo
27 Jan 2026
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and attentive. However, recurring issues include slow or confused check-in, unprepared staff for providing information, and needing to chase invoices.
Related guest reviews
Luiz Felipe
4 Dec 2025
·
Stayed 2 nights
Marcia
7 Jul 2025
·
Stayed 3 nights
Joao Pedro
4 Nov 2025
·
Stayed 3 nights
Ligia
21 Oct 2025
·
Stayed 4 nights
osmar
9 Feb 2026
·
Stayed 1 night
Juliana Matte
21 Dec 2025
·
Stayed 5 nights
Vinicius
10 Jan 2026
·
Stayed 1 night
Cai
5 Nov 2025
·
Stayed 1 night
Patrick
24 Feb 2026
·
Stayed 1 night
denise
24 Oct 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Guests repeatedly praise the central, convenient location, close to shops and restaurants.
Related guest reviews
André
13 Nov 2025
·
Stayed 1 night
Cristina
11 Oct 2025
·
Stayed 5 nights
Vitor
22 Nov 2025
·
Stayed 2 nights
Joao Pedro
4 Nov 2025
·
Stayed 3 nights
Cristina
24 Feb 2026
·
Stayed 1 night
Leandro
28 Jul 2025
·
Stayed 1 night
Michelle
2 Nov 2025
·
Stayed 1 night
Ronald
1 Oct 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and selection. Some note slow replenishment early on and suggest the variety could be broader.
Related guest reviews
Luiz Felipe
4 Dec 2025
·
Stayed 2 nights
Josiane
24 Oct 2025
·
Stayed 1 night
Fernanda
12 Jan 2026
·
Stayed 1 night
Cristina
11 Oct 2025
·
Stayed 5 nights
Teilor
16 Jan 2026
·
Stayed 1 night
JOSE R
29 Dec 2025
·
Stayed 1 night
Assis
19 Jan 2026
·
Stayed 1 night
Leonardo
27 Jan 2026
·
Stayed 1 night
denise
24 Oct 2025
·
Stayed 1 night
Aloisio
31 Oct 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Juliana
16 May 2026
·
Stayed 1 night
Robert
23 Apr 2026
·
Stayed 1 night
João Marcos
13 Jan 2026
·
Stayed 1 night
Silvânia
12 Nov 2025
·
Stayed 1 night
Saumya
29 Jul 2025
·
Stayed 2 nights
FAQs about Tru by Hilton Chapecó - NOVO
Is parking available at the hotel?
Yes, parking is available on-site but is limited. Guests can utilize self-parking facilities.
What type of breakfast is offered?
A complimentary buffet breakfast is provided for guests.
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
Where is the hotel located in relation to local attractions?
The hotel is situated in Chapeco Centro, close to notable landmarks such as Colonel Bertaso Square and Palmital Park. It is also near Condá Arena and Plínio Arlindo de Nes Culture and Events Center.
Are children allowed to stay at the hotel?
Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: 68.59085568342209USD
- 2026-09-23: 110.45203629886628USD
- 2026-09-24: 110.25732067621612USD
- 2026-09-25: 65.30344437302399USD
- 2026-09-26: 64.96927661965942USD
- 2026-09-27: 54.57623009835053USD
- 2026-09-28: 56.6525783462677USD
- 2026-09-29: 56.6525783462677USD
- 2026-09-30: 56.80903630330277USD
- 2026-10-01: 52.12186475898361USD
- 2026-10-02: 49.511180818904876USD
- 2026-10-03: 43.463765268074035USD
- 2026-10-04: 45.86364663993836USD
- 2026-10-05: 52.131846155635834USD
- 2026-10-06: 48.61464933286667USD
- 2026-10-07: 55.92510349986267USD
- 2026-10-08: 57.14320841155243USD
- 2026-10-09: 43.463765268074035USD
- 2026-10-10: 49.511180818904876USD
- 2026-10-11: 41.07067316208267USD
- 2026-10-12: 45.953875504352574USD
- 2026-10-13: 49.04765555849075USD
- 2026-10-14: 52.131846155635834USD
- 2026-10-15: 60.016997089912415USD
- 2026-10-16: 52.57300908105469USD
- 2026-10-17: 40.63349495653153USD
- 2026-10-18: 48.36853300136566USD
- 2026-10-19: 59.87476218761826USD
- 2026-10-20: 52.131846155635834USD
- 2026-10-21: 60.04694127986908USD
- 2026-10-22: 48.36853300136566USD
- 2026-10-23: 43.463765268074035USD
- 2026-10-24: 52.57300908105469USD
- 2026-10-25: 43.463765268074035USD
- 2026-10-26: 55.982052332332614USD
- 2026-10-27: 55.92510349986267USD
- 2026-10-28: 60.16152701665497USD
- 2026-10-29: 73.05068045102692USD
- 2026-10-30: 59.956716770339966USD
- 2026-10-31: 73.05068045102692USD
- 2026-11-01: 62.73788139748001USD
- 2026-11-02: 67.17651093929672USD
- 2026-11-03: 71.58801390181732USD
- 2026-11-04: 51.548544135395055USD
- 2026-11-05: 51.548544135395055USD
- 2026-11-06: 48.36853300136566USD
- 2026-11-07: 48.61464933286667USD
- 2026-11-08: 46.17344010139084USD
- 2026-11-09: 51.807955931110385USD
- 2026-11-10: 66.50562346989823USD
- 2026-11-11: 69.00088553525163USD
- 2026-11-12: 69.00088553525163USD
- 2026-11-13: 62.73788139748001USD
- 2026-11-14: 66.36892798145294USD
- 2026-11-15: 62.73788139748001USD
- 2026-11-16: 54.26503000901032USD
- 2026-11-17: 54.53274221572876USD
- 2026-11-18: 54.56686274049759USD
- 2026-11-19: 51.548544135395055USD
- 2026-11-20: 48.36853300136566USD
- 2026-11-21: 48.993755145591734USD
- 2026-11-22: 48.724261790866855USD
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs and cats are allowed;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: BRL 70 per pet, per night; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Orange mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; One child 7 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Popular amenities
Parking
Housekeeping
Safe-deposit box
Luggage storage
Vending machines
Express check-in/check-out
Services
Housekeeping
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Activities
Fitness Center (nearby)
General
Vending machines
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi