Name: Hampton Inn Big Bear Lake
Address: 41820 Big Bear Boulevard, Big Bear Lake, Californie, US
Price range: 166 $US–318 $US per night
Rating: 8.73

Ce qu'en disent des voyageurs

D'après les avis, l'hôtel Hampton Inn Big Bear Lake est apprécié pour son ambiance propre et moderne, ses équipements adaptés aux familles comme les s'mores et les soirées cinéma, et son emplacement pratique près du lac et de Snow Summit, bien que le parking payant soit une source de mécontentement fréquente.

Les chambres sont confortables, souvent spacieuses avec des rideaux occultants et une atmosphère chaleureuse, mais certains clients signalent des nuisances sonores dues à la route, des problèmes de chauffage et de climatisation, ainsi que des problèmes d'entretien occasionnels. Le service est largement décrit comme aimable, mais des signalements de check-in lent ou retardé, de réponses incohérentes, ainsi que des problèmes de facturation ou de surfacturation apparaissent dans plusieurs avis. Le petit-déjeuner est généralement apprécié et pratique, bien que certains estiment que la qualité et la variété sont inégales. Dans l'ensemble, attendez-vous à un séjour agréable avec des équipements solides et un emplacement idéal comme base pour Big Bear.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine intérieure et le jacuzzi, une salle de sport bien équipée, ainsi que les foyers extérieurs avec s'mores/soirées cinéma sont souvent salués. Le parking est payant et largement critiqué ; certains problèmes occasionnels incluent un spa fermé ou sale et des difficultés avec le portail d'entrée.

Avis de voyageur à ce sujet

10

Ingrid

1 sept. 2024

·

A séjourné 2 nuits

I liked their outside patio with the fire places and the lights and also the indoor swimming pool which made it easier for me to swim at night when it gets cooler.

10

Jes

24 mars 2025

·

A séjourné 2 nuits

The front desk girls were amazing! They were so kind and hospitable. We loved the fun treats and goodies they had through the day and evening such as smores and nachos. We also loved they had movies playing and it was really family friendly

10

Jevonna

24 mars 2025

·

A séjourné 1 nuit

Beautiful hotel for a quick overnight stay. Property offers a great daily breakfast buffet. We stayed for an overnight trip on a Saturday checking out on Sunday. Hotel provided free s’mores for the family (awesome fire pits outside) free movie night for the kids inside lobby area, also offered an ‘snack hour’ we were provided free nachos with toppings. Hotel offers a wonderful indoor pool & spa. Rooms were very well kept, soaps, shampoo & conditioner smelled great! We requested the first floor which was perfect for two smaller kids, we were close to all the wonderful activities offered.

8

Steve

16 mars 2024

·

A séjourné 1 nuit

This new hotel is beautiful and is located very close to the slopes. The rooms were nice, the beds were comfortable and the towels were great. The common spaces, the lobby and breakfast area were lovely. The outdoor area with outdoor fireplaces were beautiful. The pool was closed during our stay. The staff were very accommodating. They serve all day coffee drinks, etc from a machine in the lobby. In the evenings, they offer movie nights off the lobby with snacks. The buffet breakfast area was large and offered a huge selection. What I did not like so much was the road noise but it did subside for the most part later into the evening. Also, I did not like being charged for parking since the area was not enclosed. And in breakfast area there were a few people taking loud conference calls in the middle of room making for a not so pleasant dining experience. They may have been consultants associated with the hotel so this behavior should stop once the hotel gets underway. Specifying a room away from the main road, I would stay here again on future ski trips to the Big Bear area. .

10

Steve

22 sept. 2024

·

A séjourné 1 nuit

New, clean hotel. Large common area with barbecues and fire pits. Close to Snow Summit. Pet friendly is a plus!! Would stay here again.

4

William

5 avr. 2024

·

A séjourné 1 nuit

First room assigned had not been cleaned from prior guest, back down to desk to be assigned new room. Hot tub was green, jets not working

10

Shawn

1 oct. 2025

·

A séjourné 1 nuit

Wonderful stay. Nice indoor pool & hot tub. The gym was amazing. Beds were comfortable. Free continental breakfast. Would stay here again.

10

Karen

19 sept. 2025

·

A séjourné 2 nuits

Hotel was beautiful, staff really friendly, overall service was excellent. We really enjoyed the patio fire pits and S’mores.

10

Zaina

23 sept. 2025

·

A séjourné 1 nuit

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

6

Vazken

2 sept. 2025

·

A séjourné 2 nuits

The hotel is new. There was nothing spectacular about this stay. My couple of interactions with the staff - they were cordial, but not very friendly. The s'mores at night and the small fire pits were a very nice touch. Made the entire trip worthwhile, especially since we were with kids. I didn't appreciate the surprise extra fee for parking. We're in big Bear, like how else were we supposed to have gotten there? Everyone has a car. Would've been nicer if they had included the parking fee in the entire cost. All in all, it was an OK experience.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis soulignent à plusieurs reprises la propreté des chambres et l'état impeccable des espaces. Quelques clients ont signalé des lacunes, comme l'attribution d'une chambre non nettoyée ou la présence d'odeurs désagréables.

Avis de voyageur à ce sujet

10

Jersey

16 oct. 2025

·

A séjourné 1 nuit

Excellent hotel, very clean, the facilities are good, the room is large, one of the best I've stayed at in the USA

8

Martha

8 déc. 2025

·

A séjourné 1 nuit

Hilton properties never disappoint. Always my go to! Clean, quiet and friendly staff.

10

Daniel

5 août 2024

·

A séjourné 1 nuit

Overall very clean and quiet. Very impressed!

4

William

5 avr. 2024

·

A séjourné 1 nuit

First room assigned had not been cleaned from prior guest, back down to desk to be assigned new room. Hot tub was green, jets not working

4

Joan

6 juil. 2025

·

A séjourné 1 nuit

We were put in a room that was for people with pets and couldn’t breathe the entire night. They changed our room the next day to a clean room and that was fine. We were promised that we would be compensated but no one ever did that. Ultimately it was a very bad experience. The gate was also very difficult to work when entering the property.

10

Jose

1 nov. 2025

·

A séjourné 2 nuits

Rooms are nive and clean. Actually the place is nice and clean. Staff was friendly

10

Gloria

10 août 2025

·

A séjourné 1 nuit

Very clean, new, feels like a safe location.

10

Javier

25 sept. 2025

·

A séjourné 2 nuits

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Zaina

23 sept. 2025

·

A séjourné 1 nuit

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

10

Hiten

27 mai 2024

·

A séjourné 3 nuits

New and very clean hotel. Very thoughtfully designed. Incredibly polite and helpful staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables et souvent spacieuses, avec des équipements utiles tels que des rideaux occultants et des veilleuses. Certains signalent des nuisances sonores dues à la route, des problèmes de chauffage et de climatisation, des problèmes d'entretien mineurs ou des lits/oreillers inconfortables ; d'autres ont trouvé les chambres plus petites que prévu.

Avis de voyageur à ce sujet

4

Michael

26 août 2025

·

A séjourné 1 nuit

Bed was super uncomfortable, pillows horrible. HVAC didn’t work properly, inconsistent temp. Lady at front desk had a really bad attitude when we checked out when asked about getting parking validated as per an email they sent me. Told me to call manager that wasn’t on site, slide card across counter and said we’re done. They charged me $29 to park in their “hotel lot” without even asking about vehicle.

10

Jersey

16 oct. 2025

·

A séjourné 1 nuit

Excellent hotel, very clean, the facilities are good, the room is large, one of the best I've stayed at in the USA

10

Michael

26 mai 2024

·

A séjourné 1 nuit

I did not like that the Bluetooth or WiFi was not connected to the TV. And I couldn’t use the app for the phone but everything else was perfect.

8

Steve

16 mars 2024

·

A séjourné 1 nuit

This new hotel is beautiful and is located very close to the slopes. The rooms were nice, the beds were comfortable and the towels were great. The common spaces, the lobby and breakfast area were lovely. The outdoor area with outdoor fireplaces were beautiful. The pool was closed during our stay. The staff were very accommodating. They serve all day coffee drinks, etc from a machine in the lobby. In the evenings, they offer movie nights off the lobby with snacks. The buffet breakfast area was large and offered a huge selection. What I did not like so much was the road noise but it did subside for the most part later into the evening. Also, I did not like being charged for parking since the area was not enclosed. And in breakfast area there were a few people taking loud conference calls in the middle of room making for a not so pleasant dining experience. They may have been consultants associated with the hotel so this behavior should stop once the hotel gets underway. Specifying a room away from the main road, I would stay here again on future ski trips to the Big Bear area. .

8

Deborah

21 oct. 2024

·

A séjourné 2 nuits

The hotel was okay. It could use some updates in the room. An event made parking a little difficult. Free breakfast was nice. Room was small for the price paid. Staff was nice and friendly.

10

ARMANDO

13 oct. 2025

·

A séjourné 1 nuit

Love the room!! They way was set up, even had night light for the bathroom 👍

10

Daniel

10 oct. 2025

·

A séjourné 1 nuit

Amazing hotel. Cozy vibe and nice breakfast in the morning. Room was nice and spacious and very updated. Looks brand new almost. Blackout curtains was a plus. Overall Great stay. And value for money. Only thing I would note was parking was kinda steep for the daily rate.

10

Ignacio

1 août 2025

·

A séjourné 1 nuit

The room that we got was facing the big bear bl d it was to noise in the mornig, other then that we love it😊😊😄😄🎉🎊

8

Babak

24 mai 2024

·

A séjourné 1 nuit

The hotel is newly built and the rooms are clean and pleasant. However, the noisy air conditioning and uncomfortable pillows were drawbacks. The limited breakfast options included only basic items. A surprising end to my stay was the parking fee; not only was parking not complimentary, but the cost was also on the higher side, with a charge of $20 for a single night.

6

Katie

6 sept. 2025

·

A séjourné 1 nuit

This was fine for a 1 night stay. Room was clean. Liked the coffee, fridge and microwave. But our room backed to the main road so there was noise. The shower facet was crooked and the bathroom sink faucet fell off when we went to use it. Interesting.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients ont trouvé le personnel aimable, accueillant et serviable. Plusieurs avis font état d'un service incohérent, notamment un check-in lent ou retardé, des interactions peu utiles, des oublis de ménage, ainsi que des préoccupations concernant la facturation ou la surfacturation.

Avis de voyageur à ce sujet

4

Michael

26 août 2025

·

A séjourné 1 nuit

Bed was super uncomfortable, pillows horrible. HVAC didn’t work properly, inconsistent temp. Lady at front desk had a really bad attitude when we checked out when asked about getting parking validated as per an email they sent me. Told me to call manager that wasn’t on site, slide card across counter and said we’re done. They charged me $29 to park in their “hotel lot” without even asking about vehicle.

4

Robin

31 déc. 2024

·

A séjourné 1 nuit

The staff requested $50 for my family to check in 1 hour early, which was 2pm. We declined and returned an hour later for the initial 3pm check in time. Our room was not ready until later that evening due to a shortage of cleaning staff. Therefore my overall stay was shorter as a result of the housekeeping staffing issue. Not a great experience at all as far as customer service, the staff did nothing to remedy this inconvenience.

8

Martha

8 déc. 2025

·

A séjourné 1 nuit

Hilton properties never disappoint. Always my go to! Clean, quiet and friendly staff.

2

Erica

3 janv. 2025

·

A séjourné 1 nuit

When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service. Would you like me to help draft a more formal complaint or letter to the hotel?

10

Arylene

18 déc. 2024

·

A séjourné 2 nuits

Staff were very welcoming with me and my family. It was our first time up in Big Bear, staff took the time to recommend places. Popular destinations and restaurants very close by. Hotel had snacks/ events very evening for family and kids.

2

Nicole

13 févr. 2025

·

A séjourné 1 nuit

Poor customer service, very disappointing.

10

Javier

25 sept. 2025

·

A séjourné 2 nuits

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Michael

30 juil. 2025

·

A séjourné 2 nuits

The staff was very polite and helpful, and the facilities were nice and clean.

10

Armen

12 juin 2025

·

A séjourné 1 nuit

I had an excellent stay at this hotel! Everything was perfect from start to finish. The room was clean, comfortable, and well-appointed. The staff were friendly, professional, and always ready to help. The location was convenient and made getting around easy. I also appreciated the attention to detail and how well everything was maintained. Overall, a great experience—I would definitely stay here again and highly recommend it to others!

2

marco

29 nov. 2024

·

A séjourné 3 nuits

Terrible experience in every aspect Didn’t clean the rooms Over charged my credit card

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour accéder au lac, au Village, aux restaurants et à Snow Summit ; une navette publique est à proximité. Plusieurs clients ont trouvé le quartier sûr et agréable à parcourir à pied.

Avis de voyageur à ce sujet

10

Jenny Rose

25 juin 2025

·

A séjourné 2 nuits

The room is clean, banquet breakfast has a variety of choices, staffs are friendly/accommodating, and prime location. Will definitely go back here. Highly recommended.

10

Catherine

20 sept. 2024

·

A séjourné 1 nuit

Great location to the ski lodge

10

HAMID HOJJAT KASHANI HALLEH

23 mars 2025

·

A séjourné 1 nuit

The hotel is so nice, clean , so close to ski summit. They have complementary breakfast. Indoor pool . My family and I loved it.

10

Philip

8 mars 2025

·

A séjourné 2 nuits

Conveniently located. There is a public shuttle nearby that goes to Snow Summit. 5 min drive. NOTE: Expedia is not conspicuous in their presentation of the parking fee of $20/night at the hotel that is not in the Expedia cost quote. I’m sure I’m not the only guest that discovers that at checkin. Makes the front desk staff’s job harder than it should be. I understand the hotel’s site does present this but I didnt check. All I know it’s it’s buried a couple of clicks in on Expedia, it’s not prominently disclosed, and it’s not in the hotel stay quote. I think that is disingenuous since there is about a zero likelihood someone would come to this location without a vehicle.

10

John

6 nov. 2024

·

A séjourné 1 nuit

Great place to stay when exploring Big Bear. Nice property.

10

Gloria

10 août 2025

·

A séjourné 1 nuit

Very clean, new, feels like a safe location.

10

Armen

12 juin 2025

·

A séjourné 1 nuit

I had an excellent stay at this hotel! Everything was perfect from start to finish. The room was clean, comfortable, and well-appointed. The staff were friendly, professional, and always ready to help. The location was convenient and made getting around easy. I also appreciated the attention to detail and how well everything was maintained. Overall, a great experience—I would definitely stay here again and highly recommend it to others!

10

Daniela

25 mars 2025

·

A séjourné 2 nuits

Perfect location. Great place to stay.

10

Zaina

23 sept. 2025

·

A séjourné 1 nuit

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

10

Terry Ann

15 oct. 2025

·

A séjourné 3 nuits

Beautifully maintained hotel. Convenient location to the lake, restaurants, and the Village (great shopping).

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent décrit comme bon, avec une variété correcte et des gaufres populaires. D'autres ont trouvé certains plats fades ou limités.

Avis de voyageur à ce sujet

8

Denise

2 juin 2025

·

A séjourné 3 nuits

I wasnt crazy about the breakfast ,The frittata was very bland and the potatoes were not good either. The oatmeal and waffles were good

10

Jevonna

24 mars 2025

·

A séjourné 1 nuit

Beautiful hotel for a quick overnight stay. Property offers a great daily breakfast buffet. We stayed for an overnight trip on a Saturday checking out on Sunday. Hotel provided free s’mores for the family (awesome fire pits outside) free movie night for the kids inside lobby area, also offered an ‘snack hour’ we were provided free nachos with toppings. Hotel offers a wonderful indoor pool & spa. Rooms were very well kept, soaps, shampoo & conditioner smelled great! We requested the first floor which was perfect for two smaller kids, we were close to all the wonderful activities offered.

6

Jeffrey

28 juil. 2025

·

A séjourné 2 nuits

The eggs at breakfast were overcooked or old and tough. The public restrooms were at the very end of the hallways, which is too far for guests. The public restrooms should very close to the front desk. This is poor quality for a Hilton. The bathroom was excellent. Expedia called this hotel a Hampton inn and suits, but google maps call it a Home2 suits. We drove by the building 3 times before we called and got the new name. Only the rear of the building was on the Main Street

10

Maeva

17 août 2025

·

A séjourné 3 nuits

Good breakfast, lovely patio and indoor pool

8

Babak

24 mai 2024

·

A séjourné 1 nuit

The hotel is newly built and the rooms are clean and pleasant. However, the noisy air conditioning and uncomfortable pillows were drawbacks. The limited breakfast options included only basic items. A surprising end to my stay was the parking fee; not only was parking not complimentary, but the cost was also on the higher side, with a charge of $20 for a single night.

10

Marilyn

23 sept. 2025

·

A séjourné 1 nuit

Great hotel. Good breakfast

10

Amanda

24 juin 2025

·

A séjourné 3 nuits

Very nice stay! Beds were comfortable and clean. For once I enjoyed the hotel pillows. Breakfast had a lot of options- my favorite is the waffle maker always. The paid parking is a tad high… but otherwise very great stay!

10

Javier

25 sept. 2025

·

A séjourné 2 nuits

Awesome place to stay. Breakfast was flavorful and filling. Staff very friendly and helpful. Entire place was clean beyond approach.

10

Shawn

1 oct. 2025

·

A séjourné 1 nuit

Wonderful stay. Nice indoor pool & hot tub. The gym was amazing. Beds were comfortable. Free continental breakfast. Would stay here again.

10

Zaina

23 sept. 2025

·

A séjourné 1 nuit

The location is great, close to dinning at walking distance. Room is spacious and extremely clean with super comfortable bed and great amenities. including breakfast is fantastic. The indoor pool is a great plus, and the terrasse is quite cozy.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	275 $US
février	262 $US
mars	205 $US
avril	177 $US
mai	198 $US
juin	209 $US
juillet	221 $US
août	211 $US
septembre	206 $US
octobre	176 $US
novembre	186 $US
décembre	284 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $258	20 $257	21 $219	22 $212	23 $211	24 $236
25 $211	26 $211	27 $166	28 $211	29 $166	30 $166	31 $166

di	lu	ma	me	je	ve	sa
1 $166	2 $166	3 $166	4 $166	5 $166	6 $166	7 $166
8 $211	9 $166	10 $166	11 $166	12 $166	13 $166	14 $166
15 $166	16 $166	17 $166	18 $211	19 $211	20 $213	21 $211
22 $211	23 $214	24 $258	25 $257	26	27 $318	28 $276
29 $211	30 $211

Hampton Inn Big Bear Lake

Prix pour Hampton Inn Big Bear Lake

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit, four à micro-ondes

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility & Hearing)

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite (Mobility & Hearing)

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite, four à micro-ondes

Chambre, 2 grands lits, four à micro-ondes

Avis des voyageurs sur Hampton Inn Big Bear Lake

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir