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Sercotel Ayala

135 $

/ Nacht

Ø-Preis November

Sercotel Ayala - Image 1

Sercotel Ayala - Zimmer

Sercotel Ayala - Zimmer

Sercotel Ayala - Rezeption

Sercotel Ayala - Badezimmer

Preise für Sercotel Ayala

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135 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Sercotel Ayala ist Januar mit durchschnittlich 88 $ pro Nacht der günstigste Monat und Mai mit 234 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Sercotel Ayala nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	88 $
Februar	97 $
März	119 $
April	138 $
Mai	234 $
Juni	176 $
Juli	170 $
August	216 $
September	202 $
Oktober	177 $
November	135 $
Dezember	101 $

Am teuersten: Mai (ca. 234 $)

Am günstigsten: Januar (ca. 88 $)

Über diese Unterkunft

Kostenloses WLAN, ein Kamin in der Lobby und Unterstützung bei der Tourenplanung/beim Ticketerwerb sind verfügbar. Auch einen Empfangssaal und einen Verkaufsautomaten bietet dieses Hotel.

Parkmöglichkeiten
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung

Lage

Canciller Ayala, 3, Bilbao, Bilboaldea, Baskenland, Spanien

Ensanche (0.1 Meilen)

Kirche Sagrado Corazón (0.1 Meilen)

Gran Casino Bilbao (0.1 Meilen)

Palacio de la Diputación Foral de Vizcaya (0.3 Meilen)

Parroquia de San Vicente Mártir de Abando (0.3 Meilen)

Galeria Venus (0.3 Meilen)

Zimmeroptionen

5

Basic-Zimmer

Zimmerdetails

1 Französisches Doppelbett

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

5

Classic-Zweibettzimmer

Zimmerdetails

2 Einzelbetten

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

5

Superior-Zimmer

Zimmerdetails

1 Französisches Doppelbett

und

1 Einzelbett

Für bis zu 3 Personen

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

5

Classic-Doppelzimmer

Zimmerdetails

1 Französisches Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

Gästebewertungen zu Sercotel Ayala

8.9

Fantastisch

Basierend auf 1.315 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In vielen Bewertungen wird das Sercotel Ayala für seine zentrale Lage in der Nähe des Bahnhofs Abando und der Sehenswürdigkeiten, seine modernen, komfortablen Zimmer und sein freundliches Personal gelobt. Gäste heben wiederholt die Sauberkeit und das gute Preis-Leistungs-Verhältnis für einen unkomplizierten Städtetaufenthalt hervor.

Ausstattung

Begrenzte Ausstattung

Sauberkeit

Zimmer

Service

Freundliches Personal

Lage

Gastronomie

Gutes Preis-Leistungs-Verhältnis

War das hilfreich?

Was Gäste sagen

In vielen Bewertungen wird das Sercotel Ayala für seine zentrale Lage in der Nähe des Bahnhofs Abando und der Sehenswürdigkeiten, seine modernen, komfortablen Zimmer und sein freundliches Personal gelobt. Gäste heben wiederholt die Sauberkeit und das gute Preis-Leistungs-Verhältnis für einen unkomplizierten Städtetaufenthalt hervor.

Die Zimmer sind modern und generell ruhig, obwohl die Größe variiert und einige wenige eine düstere Aussicht oder Straßenlärm in einigen Zimmern bemängeln. Das Frühstück wird weitgehend als gut bewertet mit einer anständigen Auswahl, aber der kleine Frühstücksraum kann überfüllt wirken und einige erwähnen eine uneinheitliche Qualität oder einen schlechten Service. Die Einrichtungen sind für ein 4-Sterne-Hotel begrenzt: kein Fitnessstudio oder eine Bar vor Ort, eine kompakte Lobby und gebührenpflichtige Parkplätze in der Nähe mit Ermäßigungen. Insgesamt sollte man ein sauberes, zentral gelegenes Hotel mit freundlichem Service und einfachen Annehmlichkeiten erwarten.

Ausstattung

Begrenzte Ausstattung

Sauberkeit

Zimmer

Service

Freundliches Personal

Lage

Gastronomie

Gutes Preis-Leistungs-Verhältnis

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Ausstattung ist für ein 4-Sterne-Hotel begrenzt: Es gibt kein Fitnessstudio oder eine Bar vor Ort und keine Parkplätze vor Ort. In der Nähe befinden sich jedoch Garagen, die Hotelrabatte anbieten. Ein Kaffeeautomat in der Lobby ist vorhanden, obwohl einige feststellten, dass er nicht frühzeitig eingeschaltet wird.

Ähnliche Gästebewertungen

10

Christophe

5. Aug. 2025

·

Aufenthalt für 3 Nächte

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

8

Didier

26. Jan. 2024

·

Aufenthalt für eine Nacht

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

8

Dafna

4. Okt. 2025

·

Aufenthalt für 4 Nächte

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

10

Andrew

22. Juni 2024

·

Aufenthalt für 3 Nächte

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

8

Paul

27. Sept. 2024

·

Aufenthalt für 4 Nächte

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

4

Sandra

28. Mai 2024

·

Aufenthalt für 2 Nächte

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

6

Astrid

11. Juli 2024

·

Aufenthalt für eine Nacht

Soulless hotel with no onsite parking

Soulless hotel with no onsite parking

8

Thomas

7. Aug. 2025

·

Aufenthalt für 2 Nächte

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

10

Bianca

3. Sept. 2024

·

Aufenthalt für 2 Nächte

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

8

Erine

29. Sept. 2023

·

Aufenthalt für eine Nacht

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit wird durchgängig in den Zimmern und Badezimmern gelobt. Einige Gäste berichteten von Problemen wie Staub oder Gerüchen in bestimmten Zimmern.

Ähnliche Gästebewertungen

8

Niamh

5. Okt. 2025

·

Aufenthalt für 2 Nächte

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

10

Colin

27. Juni 2024

·

Aufenthalt für eine Nacht

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

8

Matthew

23. Sept. 2025

·

Aufenthalt für 3 Nächte

Well located hotel. Walkable to main areas. Nice and clean room.

Well located hotel. Walkable to main areas. Nice and clean room.

4

Tereza

8. März 2023

·

Aufenthalt für 2 Nächte

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

8

Raul

20. Feb. 2024

·

Aufenthalt für 3 Nächte

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

10

Ryszard

26. Nov. 2025

·

Aufenthalt für 3 Nächte

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

6

Dr. David

4. Mai 2025

·

Aufenthalt für 3 Nächte

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

10

Nancy

2. Juli 2025

·

Aufenthalt für 2 Nächte

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

10

ROBERTO

16. März 2025

·

Aufenthalt für eine Nacht

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

10

Yvonne

14. Okt. 2025

·

Aufenthalt für eine Nacht

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und komfortabel, oft ruhig, mit Verdunklungsvorhängen und effektiver Klimaanlage. Die Größe variiert von geräumig bis klein oder dunkel, und einige wenige bemängelten Straßenlärm oder Probleme mit den Fenstern. Kaffee oder Wasserkocher im Zimmer sind nicht Standard.

Ähnliche Gästebewertungen

8

Thore

20. Okt. 2025

·

Aufenthalt für 4 Nächte

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

10

Miss

12. Okt. 2023

·

Aufenthalt für 2 Nächte

Hotel was in an excellent location. Small room and all areas felt quite cramped.

Hotel was in an excellent location. Small room and all areas felt quite cramped.

10

Peter

17. Juni 2025

·

Aufenthalt für eine Nacht

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

10

Jane

21. Aug. 2024

·

Aufenthalt für 4 Nächte

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

4

Sandra

28. Mai 2024

·

Aufenthalt für 2 Nächte

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

8

Claus

18. März 2024

·

Aufenthalt für 2 Nächte

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

8

Gillian

15. Juni 2025

·

Aufenthalt für 2 Nächte

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

Ryszard

26. Nov. 2025

·

Aufenthalt für 3 Nächte

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Jørgen Erik

8. Aug. 2024

·

Aufenthalt für eine Nacht

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

10

Martin

14. Aug. 2025

·

Aufenthalt für 3 Nächte

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist generell freundlich, hilfsbereit und effizient, wobei das Personal bei frühen Check-ins und Zimmeränderungen behilflich ist. Es gibt vereinzelt Beschwerden über unfreundliche Interaktionen oder Probleme mit der Abrechnung, einschließlich eines Berichts über eine doppelte Belastung.

Ähnliche Gästebewertungen

8

Per Morten

1. Juli 2024

·

Aufenthalt für eine Nacht

Very nice, problem is that they have charged be twice for the stay!

Very nice, problem is that they have charged be twice for the stay!

10

Carlos

30. Okt. 2024

·

Aufenthalt für eine Nacht

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

10

Irene

14. Juli 2024

·

Aufenthalt für eine Nacht

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

6

Eva

14. Apr. 2024

·

Aufenthalt für eine Nacht

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

6

David

1. Okt. 2023

·

Aufenthalt für 4 Nächte

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

10

patricia

14. Okt. 2024

·

Aufenthalt für eine Nacht

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

8

Marco

21. Okt. 2025

·

Aufenthalt für 3 Nächte

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

8

Gillian

15. Juni 2025

·

Aufenthalt für 2 Nächte

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

James

11. Aug. 2025

·

Aufenthalt für eine Nacht

Very helpful friendly staff

Very helpful friendly staff

10

Corey

15. Jan. 2025

·

Aufenthalt für 4 Nächte

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

War das hilfreich?

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Lage

Ausgezeichnete zentrale Lage in der Nähe des Bahnhofs Abando, der Gran Vía und der Altstadt, mit guter Anbindung an das Guggenheim und die öffentlichen Verkehrsmittel. Viele Gäste fanden es fußläufig und bequem.

Ähnliche Gästebewertungen

10

Irene

14. Juli 2024

·

Aufenthalt für eine Nacht

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2. Okt. 2025

·

Aufenthalt für 4 Nächte

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Shinobu

24. Apr. 2024

·

Aufenthalt für 5 Nächte

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

10

Jeffrey

22. Mai 2024

·

Aufenthalt für 2 Nächte

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

10

Martin

14. Aug. 2025

·

Aufenthalt für 3 Nächte

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

10

Justin

13. Feb. 2026

·

Aufenthalt für eine Nacht

Clean modern hotel with a great location

Clean modern hotel with a great location

10

Niamh

23. Sept. 2025

·

Aufenthalt für 4 Nächte

Great hotel, very clean. Location is perfect for getting around Bilbao.

Great hotel, very clean. Location is perfect for getting around Bilbao.

10

Johannes

15. Apr. 2025

·

Aufenthalt für eine Nacht

Fine place to stay near train station and in the heart of the city.

Fine place to stay near train station and in the heart of the city.

10

Hannerieke

19. Juli 2024

·

Aufenthalt für 5 Nächte

Very good hotel, modern and spacious and in walking distance of all shops

Very good hotel, modern and spacious and in walking distance of all shops

10

Mark A.

26. Okt. 2025

·

Aufenthalt für 7 Nächte

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

War das hilfreich?

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Gastronomie

Das Frühstück wird häufig als gut bewertet mit einer anständigen Auswahl und einem guten Preis bei Vorkasse, obwohl der kleine Speisesaal mit zeitlichen Beschränkungen überfüllt wirken kann. Einige Gäste erwähnten eine uneinheitliche Qualität oder einen schlechten Service.

Ähnliche Gästebewertungen

10

Robert

13. Okt. 2025

·

Aufenthalt für eine Nacht

Very near rail station and old town. The breakfast was very good for 11 euro's

Very near rail station and old town. The breakfast was very good for 11 euro's

10

Irene

14. Juli 2024

·

Aufenthalt für eine Nacht

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2. Okt. 2025

·

Aufenthalt für 4 Nächte

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Monika

29. Aug. 2024

·

Aufenthalt für 2 Nächte

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

10

Magnus

5. Mai 2025

·

Aufenthalt für 2 Nächte

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

10

Pietro

1. Sept. 2025

·

Aufenthalt für 2 Nächte

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

6

Lynn

12. März 2025

·

Aufenthalt für 3 Nächte

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

10

Ryszard

26. Nov. 2025

·

Aufenthalt für 3 Nächte

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Brett A

4. Okt. 2023

·

Aufenthalt für eine Nacht

Excellent breakfast and very well run.

Excellent breakfast and very well run.

8

Sandra

5. Okt. 2025

·

Aufenthalt für 4 Nächte

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

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10

Gerhard

15. März 2026

·

Aufenthalt für 2 Nächte

Ruhiges Zimmer, sehr nettes Personal, Frühstücksbüffet mit grosser Auswahl

Ruhiges Zimmer, sehr nettes Personal, Frühstücksbüffet mit grosser Auswahl

10

Kathrin

1. März 2026

·

Aufenthalt für 2 Nächte

Freundliches Personal, Zimmer sauber, fussläufig gut erreichbar

Freundliches Personal, Zimmer sauber, fussläufig gut erreichbar

8

Sandra

5. Okt. 2025

·

Aufenthalt für 4 Nächte

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

8

Andrea

7. Sept. 2025

·

Aufenthalt für 3 Nächte

Gute Lage Freundliches Personal

Gute Lage Freundliches Personal

10

Martina

21. Aug. 2025

·

Aufenthalt für 7 Nächte

Nettes Personal, gutes Frühstück, saubere Zimmer - vielen Dank an Cielo

Nettes Personal, gutes Frühstück, saubere Zimmer - vielen Dank an Cielo

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 14:30 bis 23:30

Bis 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2	3	4	5	6	7
8	9	10 $156	11	12 $150	13 $182	14 $140
15 $75	16 $86	17 $95	18 $93	19 $101	20 $156	21 $148
22 $76	23 $91	24 $103	25 $92	26 $97	27 $135	28 $132
29 $77	30 $82

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Bei Gruppenreservierungen (mehr als 8 Zimmer in der gleichen Unterkunft und im gleichen Zeitraum) können die Stornierungsbedingungen und erhobenen Gebühren abweichen
Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet

Aufgrund nationaler Bestimmungen sind Bargeldtransaktionen in dieser Unterkunft nur bis zu einer Höhe von 1000 EUR erlaubt. Weitere Informationen erhältst du auf Nachfrage direkt bei der Unterkunft. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
Die Mitnahme eines Haustieres muss grundsätzlich direkt in der Unterkunft angefragt werden. Die Kontaktinformationen befinden sich auf der Buchungsbestätigung (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt).
Für die Parkplätze gilt eine maximale Fahrzeughöhe.

Unternehmensdetails

Registrierungsnummer der Unterkunft H.BI 01296

Aufpreis für das Frühstücksbuffet: ca. 20 EUR pro Person
Gebühr für Parkplatz in der Nähe: 20 EUR pro Tag (150 Meter entfernt; rund um die Uhr geöffnet)
Gebühr für Haustiere: 25 EUR pro Haustier, pro Tag
Assistenztiere sind von den Gebühren ausgenommen
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.