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Sercotel Ayala

US$ 195

/noite

Média para setembro

Sercotel Ayala - Image 1

Sercotel Ayala - Quarto

Sercotel Ayala - Quarto

Sercotel Ayala - Receção

Sercotel Ayala - Casa de banho

Preços para Sercotel Ayala

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US$ 195

/noite

Média para setembro

Preços médios mensais

Em Sercotel Ayala, o preço por noite é, em média, US$ 88 no mês mais barato (janeiro) e US$ 234 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em Sercotel Ayala por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 88
fevereiro	US$ 97
março	US$ 119
abril	US$ 138
maio	US$ 234
junho	US$ 176
julho	US$ 170
agosto	US$ 216
setembro	US$ 195
outubro	US$ 177
novembro	US$ 135
dezembro	US$ 101

Mais caro: maio (aprox. US$ 234)

Mais barato: janeiro (aprox. US$ 88)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, uma lareira no lobby e apoio para excursões/compra de bilhetes. Este hotel disponibiliza ainda um salão de festas e uma máquina de venda automática.

Estacionamento
Quartos de não fumadores
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes

Localização

Canciller Ayala, 3, Bilbau, Bilboaldea, País Basco, Espanha

Ensanche (0.1 milhas)

Iglesia del Sagrado Corazón (0.1 milhas)

Gran Casino Bilbao (0.1 milhas)

Palacio de la Diputación Foral de Vizcaya (0.3 milhas)

Parroquia de San Vicente Mártir de Abando (0.3 milhas)

Galeria Venus (0.3 milhas)

Mais informações sobre a localização

Opções de quartos

5

Quarto Básico

Detalhes do quarto

1 Cama De Casal

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Twin Clássico

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Superior

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Clássico com Cama de Casal

Detalhes do quarto

1 Cama De Casal

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Sercotel Ayala

8.9

Fabuloso

Com base em 1.315 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em diversas avaliações, o Sercotel Ayala é elogiado pela sua localização central, perto da estação de Abando e de atrações turísticas, pelos quartos modernos e confortáveis e pela simpatia do pessoal. Os hóspedes destacam repetidamente a limpeza e a boa relação qualidade-preço para uma estadia simples na cidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em diversas avaliações, o Sercotel Ayala é elogiado pela sua localização central, perto da estação de Abando e de atrações turísticas, pelos quartos modernos e confortáveis e pela simpatia do pessoal. Os hóspedes destacam repetidamente a limpeza e a boa relação qualidade-preço para uma estadia simples na cidade.

Os quartos são modernos e geralmente silenciosos, embora os tamanhos variem e alguns notem vistas escuras ou ruído da rua em algumas unidades. O pequeno-almoço é amplamente considerado bom, com uma seleção razoável, mas a pequena sala de pequeno-almoço pode parecer cheia e alguns mencionam qualidade ou serviço inconsistentes. As comodidades são limitadas para um hotel de 4 estrelas: sem ginásio ou bar no local, um lobby compacto e estacionamento próximo com descontos. No geral, espere uma base limpa e central, com serviço simpático e conforto simples.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As comodidades são limitadas para um hotel de 4 estrelas: não há ginásio ou bar no local, nem estacionamento no local, com garagens nas proximidades que oferecem descontos para hóspedes. Há uma máquina de café no lobby, embora alguns tenham notado que ela não é ligada cedo.

Avaliações dos hóspedes relacionadas

10

Christophe

5 de ago. de 2025

·

A estadia foi de 3 noites

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

8

Didier

26 de jan. de 2024

·

A estadia foi de 1 noite

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

8

Dafna

4 de out. de 2025

·

A estadia foi de 4 noites

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

10

Andrew

22 de jun. de 2024

·

A estadia foi de 3 noites

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

8

Paul

27 de set. de 2024

·

A estadia foi de 4 noites

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

4

Sandra

28 de mai. de 2024

·

A estadia foi de 2 noites

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

6

Astrid

11 de jul. de 2024

·

A estadia foi de 1 noite

Soulless hotel with no onsite parking

Soulless hotel with no onsite parking

8

Thomas

7 de ago. de 2025

·

A estadia foi de 2 noites

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

10

Bianca

3 de set. de 2024

·

A estadia foi de 2 noites

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

8

Erine

29 de set. de 2023

·

A estadia foi de 1 noite

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é consistentemente elogiada nos quartos e casas de banho. Alguns hóspedes relataram problemas como poeira ou odores em quartos específicos.

Avaliações dos hóspedes relacionadas

8

Niamh

5 de out. de 2025

·

A estadia foi de 2 noites

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

10

Colin

27 de jun. de 2024

·

A estadia foi de 1 noite

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

8

Matthew

23 de set. de 2025

·

A estadia foi de 3 noites

Well located hotel. Walkable to main areas. Nice and clean room.

Well located hotel. Walkable to main areas. Nice and clean room.

4

Tereza

8 de mar. de 2023

·

A estadia foi de 2 noites

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

8

Raul

20 de fev. de 2024

·

A estadia foi de 3 noites

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

10

Ryszard

26 de nov. de 2025

·

A estadia foi de 3 noites

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

6

Dr. David

4 de mai. de 2025

·

A estadia foi de 3 noites

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

10

Nancy

2 de jul. de 2025

·

A estadia foi de 2 noites

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

10

ROBERTO

16 de mar. de 2025

·

A estadia foi de 1 noite

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

10

Yvonne

14 de out. de 2025

·

A estadia foi de 1 noite

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos e confortáveis, frequentemente silenciosos, com cortinas blackout e ar condicionado eficaz; os tamanhos variam de espaçosos a pequenos ou escuros, e alguns notaram ruído da rua ou problemas com as janelas. Não é padrão haver café ou chaleiras no quarto.

Avaliações dos hóspedes relacionadas

8

Thore

20 de out. de 2025

·

A estadia foi de 4 noites

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

10

Miss

12 de out. de 2023

·

A estadia foi de 2 noites

Hotel was in an excellent location. Small room and all areas felt quite cramped.

Hotel was in an excellent location. Small room and all areas felt quite cramped.

10

Peter

17 de jun. de 2025

·

A estadia foi de 1 noite

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

10

Jane

21 de ago. de 2024

·

A estadia foi de 4 noites

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

4

Sandra

28 de mai. de 2024

·

A estadia foi de 2 noites

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

8

Claus

18 de mar. de 2024

·

A estadia foi de 2 noites

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

8

Gillian

15 de jun. de 2025

·

A estadia foi de 2 noites

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

Ryszard

26 de nov. de 2025

·

A estadia foi de 3 noites

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Jørgen Erik

8 de ago. de 2024

·

A estadia foi de 1 noite

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

10

Martin

14 de ago. de 2025

·

A estadia foi de 3 noites

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é geralmente simpático, prestativo e eficiente, com funcionários a ajudar com check-ins antecipados e mudanças de quarto. Há queixas isoladas sobre interações secas ou problemas de cobrança, incluindo um relato de um débito duplicado.

Avaliações dos hóspedes relacionadas

8

Per Morten

1 de jul. de 2024

·

A estadia foi de 1 noite

Very nice, problem is that they have charged be twice for the stay!

Very nice, problem is that they have charged be twice for the stay!

10

Carlos

30 de out. de 2024

·

A estadia foi de 1 noite

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

10

Irene

14 de jul. de 2024

·

A estadia foi de 1 noite

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

6

Eva

14 de abr. de 2024

·

A estadia foi de 1 noite

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

6

David

1 de out. de 2023

·

A estadia foi de 4 noites

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

10

patricia

14 de out. de 2024

·

A estadia foi de 1 noite

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

8

Marco

21 de out. de 2025

·

A estadia foi de 3 noites

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

8

Gillian

15 de jun. de 2025

·

A estadia foi de 2 noites

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

James

11 de ago. de 2025

·

A estadia foi de 1 noite

Very helpful friendly staff

Very helpful friendly staff

10

Corey

15 de jan. de 2025

·

A estadia foi de 4 noites

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização central perto da estação de Abando, da Gran Via e da Cidade Velha, com fácil acesso ao Guggenheim e aos transportes públicos. Muitos hóspedes acharam a localização acessível a pé e conveniente.

Avaliações dos hóspedes relacionadas

10

Irene

14 de jul. de 2024

·

A estadia foi de 1 noite

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2 de out. de 2025

·

A estadia foi de 4 noites

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Shinobu

24 de abr. de 2024

·

A estadia foi de 5 noites

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

10

Jeffrey

22 de mai. de 2024

·

A estadia foi de 2 noites

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

10

Martin

14 de ago. de 2025

·

A estadia foi de 3 noites

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

10

Justin

13 de fev. de 2026

·

A estadia foi de 1 noite

Clean modern hotel with a great location

Clean modern hotel with a great location

10

Niamh

23 de set. de 2025

·

A estadia foi de 4 noites

Great hotel, very clean. Location is perfect for getting around Bilbao.

Great hotel, very clean. Location is perfect for getting around Bilbao.

10

Johannes

15 de abr. de 2025

·

A estadia foi de 1 noite

Fine place to stay near train station and in the heart of the city.

Fine place to stay near train station and in the heart of the city.

10

Hannerieke

19 de jul. de 2024

·

A estadia foi de 5 noites

Very good hotel, modern and spacious and in walking distance of all shops

Very good hotel, modern and spacious and in walking distance of all shops

10

Mark A.

26 de out. de 2025

·

A estadia foi de 7 noites

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço é normalmente bem avaliado, com uma boa seleção e bom valor quando pago antecipadamente, embora a pequena sala de jantar possa parecer cheia com horários marcados. Alguns hóspedes mencionaram qualidade ou serviço inconsistentes.

Avaliações dos hóspedes relacionadas

10

Robert

13 de out. de 2025

·

A estadia foi de 1 noite

Very near rail station and old town. The breakfast was very good for 11 euro's

Very near rail station and old town. The breakfast was very good for 11 euro's

10

Irene

14 de jul. de 2024

·

A estadia foi de 1 noite

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2 de out. de 2025

·

A estadia foi de 4 noites

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Monika

29 de ago. de 2024

·

A estadia foi de 2 noites

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

10

Magnus

5 de mai. de 2025

·

A estadia foi de 2 noites

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

10

Pietro

1 de set. de 2025

·

A estadia foi de 2 noites

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

6

Lynn

12 de mar. de 2025

·

A estadia foi de 3 noites

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

10

Ryszard

26 de nov. de 2025

·

A estadia foi de 3 noites

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Brett A

4 de out. de 2023

·

A estadia foi de 1 noite

Excellent breakfast and very well run.

Excellent breakfast and very well run.

8

Sandra

5 de out. de 2025

·

A estadia foi de 4 noites

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Avivia M arise

há 3 semanas

·

A estadia foi de 2 noites

Bom café da manhã, excelente localização, perto do comércio, restaurantes e cafeterias. Perto do museu, alguns minutos a pé.

Bom café da manhã, excelente localização, perto do comércio, restaurantes e cafeterias. Perto do museu, alguns minutos a pé.

10

Ana C S

31 de jul. de 2026

·

A estadia foi de 3 noites

Excelente café da manhã, staff atencioso e café delicioso

Excelente café da manhã, staff atencioso e café delicioso

8

Adriana

9 de jul. de 2026

·

A estadia foi de 4 noites

Gostei bastante, somente tive que pedir a troca de toalhas pois, tomei banho pela manhã e a noite a toalha ainda estava molhada. A equipe recepção e o pessoal do café da manhã foi excepcional.

Gostei bastante, somente tive que pedir a troca de toalhas pois, tomei banho pela manhã e a noite a toalha ainda estava molhada. A equipe recepção e o pessoal do café da manhã foi excepcional.

8

LENA

13 de abr. de 2026

·

A estadia foi de 1 noite

A localização excelente

A localização excelente

10

Gilberto Wagner

10 de abr. de 2026

·

A estadia foi de 3 noites

Hotel surpreendeu em todos os sentidos, as recepcionistas têm muita paciência e explicam tudo. Parabéns.

Hotel surpreendeu em todos os sentidos, as recepcionistas têm muita paciência e explicam tudo. Parabéns.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:30 a 23:30

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
Este alojamento aceita cartões de crédito e numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.

Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").

O estacionamento está sujeito a restrições de altura dos veículos.

Tarifa de pequeno-almoço buffet: 20 EUR por pessoa (valor aproximado)
Tarifa de estacionamento nas imediações: 20 EUR por dia (a 150 metros). Horário de funcionamento: 24 horas)
Estadia de animais de estimação: 25 EUR por animal, por dia
Os animais de serviço estão isentos de taxas
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.