SUPPER Hotel

Häftig rum och vi trivdes. Lite sliten dock.

Lägrt bra likaså frukost och till personal. Rummet saknade öppningsbart fönster, ingen dörr till toaletten, inga nattduksbord, ingen stol.

Bra läge, rummet var rent men badrummet var iskallt.

Bon emplacement En revanche, attention les chambres Neige n'ont pas de vue canal contrairement a ce qui est annoncé par l'application Il n'y a d'ailleurs qu'une miniscule fenetre de moins dun mètre de large Seul la neige canal view a une vue canal

The stair is very very small, long and narrow, it is extremely difficult to carry heavy luggage back to the room. The maximum size of each step exactly equals to one feet (lady’s size), very easy to get hurt. Since I arrived at 11:00pm, I was told to get the key from the bar next to the hotel. I felt those staff in the bar were not friendly, maybe that was extra workload to them. When I successfully got the key and started the stay, I found the remote of air conditioner was not working. Obviously, the hotel staff did not check the room carefully. Then I went back to the bar and asked the staff to fix it or replace the batteries, the staff told me “nothing we can do, we only pass the key to you”. To me, it is not a reasonable hotel service, even a hostel service won’t be like this. Then I asked the bar staff to replace the remote batteries, they said “no, we don’t have it”. The last question I asked them was: “if there is nothing you can do, does it mean I have to stay without air con?”. The staff said “Yes, nothing we can do”. Here I want everyone to be aware of: 1. This hotel is absolutely not a good choice for travellers carrying big luggages 2. After you plan to have late check in, you are likely to deal with rude bar staff. And if you encounter any issues or problems with your room, NOTHING they can help. 3. DO NOT book this hotel in advance if you insist, because when I checked the room rate on 2 days prior to my check in date, it is only €35. But I paid €194.