Altos Hotel

Dans l'ensemble pas trop mal mais tres brillant par les clients la nuit propreté tres aléatoire

Accueil super, à l’écoute des clients,

The room was large, the bed was comfortable and the location was great. However, we had several days without hot water, there were a couple bugs in the room and I received dozen flea bites in the first couple of days. While the rooms have been upgraded, the hallways have not and the carpets were grungy, and hallways had poor lighting. If cleaning were stepped up and hot water guaranteed we’d stay again. Staff were responsive when asked to change furniture for fleas, but did not communicate hot water issues

10 min. needed until hot water comes. No shower curtain! Bugs in the room No housekeeping for the second day I’ve used this hotel for years but no more

Pros: Great location, close to restaurants, bars, local markets, and a small ride away from attraction. Staff is nice and friendly. Cons: The room smelt like smoke even when we selected a non-smoking room. The carpet in the room was covered with people hair. It seemed like it hasnt been vacuumed in months. The aircon unit, we had it running on 16 the whole time we stayed at this place, and it didn't feel like it git any colder than 25 degrees celcius. The bed, even though it had clean sheets, I got bug bites. Overall: For the price you pay in Cambodia, you can have much more and better accommodation. I will not recommend any of my friends to stay here.