V&A Waterfront Luxury by Nivar

Das Apartment ist sehr geräumig und sauber. Die Lage ist ruhig aber mitten im Zentrum. Unser Host war ständig im Kontakt mit uns und betreute uns hervorragend

Die Unterkunft ist mit Luxeryresidens verkauft worden, ist aber in desolaten Zustand. Der Host sagte zu allem ja organisiere ich, jedoch machte er gar nichts. Weder 2. Schlüssel, noch zusätzliche Decke noch Haartrockner, Geschirrtuch, Spülmittel noch Pooltcher wurden gebracht. Nach der 1. Nacht wollten wir wieder ausziehen, Bett mit Löchern im Leintuch und nur 140 cm breit, in der Mitte so weich, dass wir immer zusammen rutschten. Das schlimmste war die Autobahn vor dem Schlafzimmer es war so laut, dass wir dachten die Fenster stehen offen. (War leider nicht so) der Host wollte uns nicht helfen und verwiest uns auf Hotels.com die hatten auch keinen Erfolg, haben uns jedoch 15% Rabatt . Wir sind trotzdem nach der 2. Nacht ausgezogen und zahlten eine 2. Unterkunft. Alles war schmuddelig Wasserkocher mit rostwasser gefüllt Toster rostig Herd schmutzig und div. defekt. Siehe Bilder nie wieder ich hoffe Hotels.com schliesst diese Unterkunft aus.

Great location and apartment. A very nice stay overall. Loved the harbour and canal that the property overlooks and the apartment was fabulous as well. Highly recommended.

Wonderful stay and friendly service. The apartment was lovely and bright and oh so big, with everything that we needed including a washer/dryer, dishwasher and many other appliances and amenities. Kitchen was larger than my kitchen at home and fully equipped. Wonderful herringbone wooden floors in the bedrooms as well that just gave the place that extra element of class and sophistication

No heat in the middle of winter! Brought us 2 space heaters for the bedrooms after 3 nights of cold. And so many other things were broken: hair dryer, electric sockets, dishware…They would only give us one blanket and one bath mat. One of us slipped and fell because both showers left large amounts of water on the floor. There was absolutely nothing “luxury” about it: from the 30+ minute wait to check in, to the 2 rolled up wet towels on each of the 2 beds, waiting 4 days to get a second key that didn’t even include the card to enter the building, to the total lack of any amenities except some teabags a bit of instant coffee and sugar that appeared to have dirt in it. Each bedroom came with 2 scratchy towels and one hand towel. The soap and shampoo dispensers were almost empty, the TV didn’t work for us, and there was not a single piece of information on anything. After we complained about the lack of heat and all of the broken items, the manager came and told us the floors in the bedrooms heated up. He turned a switch on the floor and then quickly left. But they didn’t function and there was still absolutely no heat. The space heaters were dangerous and a joke. We placed them next to our beds so we could sleep better, but the rest of the apartment had no heat either. Our complaints were basically ignored except for bringing some dry towels and the space heaters after several days. The “manager” was worthless. I would rate it a MINUS 10. Stay away!