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Pestana Collection Plaza Mayor

485 US$

/ noche

Promedio para septiembre

Pestana Collection Plaza Mayor - Image 1

Pestana Collection Plaza Mayor - Habitación

Pestana Collection Plaza Mayor - Habitación

Pestana Collection Plaza Mayor - Vistas desde la habitación

Pestana Collection Plaza Mayor - Recepción

Precios para Pestana Collection Plaza Mayor

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485 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Pestana Collection Plaza Mayor, los precios por noche son de 243 US$ de media en el mes más barato (febrero) y de 485 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Pestana Collection Plaza Mayor por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	245 US$
febrero	243 US$
marzo	284 US$
abril	360 US$
mayo	374 US$
junio	331 US$
julio	260 US$
septiembre	485 US$
octubre	413 US$
noviembre	325 US$
diciembre	269 US$

Más caro: septiembre (aprox. 485 US$)

Más barato: febrero (aprox. 243 US$)

Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta, sauna y gimnasio. Encontrarás también conexión a Internet wi...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta, sauna y gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y un vestíbulo con chimenea.

Servicios empresariales

Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición.

Comida

Terraza Plaza Mayor, el restaurante del este hotel, es un lugar fabuloso para almorzar y cenar, aunque también tienes a tu disposición una cafetería y un servicio de habitaciones las 24 horas. Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 11:00, mientras que los fines de semana el horario es de 08:00 a 11:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 87 habitaciones con minibar y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Pestana Collection Plaza Mayor se encuentra en pleno centro de Madrid, a 1 min a pie de Plaza Mayor y a 11 min de Palacio Real de Madrid. Además, este hotel spa se encuentra a 1,6 km de Museo Thyssen-Bornemisza y a 1,6 km de Museo Nacional Centro de Arte Reina Sofía.

Qué hay cerca

Plaza Mayor(0.1 millas)
Sobrino de Botín(0.1 millas)
Mercado de San Miguel(0.2 millas)
Puerta del Sol(0.2 millas)
Calle Preciados(0.2 millas)
El Oso y el Madroño(0.3 millas)
Ayuntamiento(0.3 millas)
Plaza de la Villa(0.3 millas)
Calle de Alcalá(0.3 millas)
Plaza de Santa Ana(0.4 millas)
Plaza de Oriente(0.4 millas)
Teatro Real(0.4 millas)
Plaza de Callao(0.4 millas)
Gran Vía(0.5 millas)
Catedral de la Almudena(0.5 millas)
El aeropuerto más cercano se encuentra en Aeropuerto de Adolfo Suárez Madrid-Barajas (MAD)(14.1 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería

Ubicación

Calle Imperial 8, Sol, Madrid, España

Plaza Mayor (0.1 millas)

Sobrino de Botín (0.1 millas)

Mercado de San Miguel (0.2 millas)

Puerta del Sol (0.2 millas)

Calle Preciados (0.2 millas)

El Oso y el Madroño (0.3 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación estándar

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

172 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Habitación Premium (Plaza Mayor)

Detalles de la oferta

1 Cama Doble Grande

o

1 Cama Doble Extragrande

Capacidad: 2

248 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Loft

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

291 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Superior Plus

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

215 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Habitación superior (Plaza Mayor)

Detalles de la oferta

1 Cama Doble Grande

o

2 Camas Individuales

Capacidad: 2

215 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Habitación superior

Detalles de la oferta

1 Cama Doble Grande

o

2 Camas Individuales

Capacidad: 2

215 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Suite (Plaza Mayor)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

484 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

495 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Pestana Collection Plaza Mayor

9.3

Genial

Basado en 3560 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros describen el Pestana Collection Plaza Mayor como un hotel bellamente restaurado, con una ubicación céntrica y un personal excepcionalmente amable. Las habitaciones son cómodas, aunque a menudo compactas, y el popular spa y las piscinas en la azotea ofrecen una relajación bienvenida después de explorar los lugares de interés de Madrid a pie.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

Los viajeros describen el Pestana Collection Plaza Mayor como un hotel bellamente restaurado, con una ubicación céntrica y un personal excepcionalmente amable. Las habitaciones son cómodas, aunque a menudo compactas, y el popular spa y las piscinas en la azotea ofrecen una relajación bienvenida después de explorar los lugares de interés de Madrid a pie.

Los huéspedes elogian la inmejorable ubicación en la Plaza Mayor y el fácil acceso a pie a las atracciones, con un eficaz aislamiento acústico que mantiene la mayoría de las habitaciones tranquilas. Los inconvenientes comunes incluyen las habitaciones estándar pequeñas, pequeños fallos de mantenimiento o peculiaridades en la distribución, el acceso concurrido o estacional a la piscina y experiencias mixtas con el spa o la relación calidad-precio del desayuno. En general, se puede esperar una estancia elegante, con base céntrica, un servicio cálido y vistas memorables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El spa y las piscinas son un punto destacado, con una zona interior tranquila y una piscina en la azotea que ofrece vistas; muchos señalan que son pequeñas y pueden llenarse, y el gimnasio es limitado, con cierres ocasionales por temporada o por motivos temporales. Algunos mencionan que el agua de la piscina está fría o que la temperatura de la sauna es baja.

Reseñas de huéspedes relacionadas

10

Håkan

20 oct 2025

·

Se alojó 2 noches

Allt var toppen bra förutom att takterass och pool på ovan våning ej var öppen. Stängde för säsongen redan i början på oktober. Detta borde angetts på Hotels sidan.

Allt var toppen bra förutom att takterass och pool på ovan våning ej var öppen. Stängde för säsongen redan i början på oktober. Detta borde angetts på Hotels sidan.

10

Steven

3 oct 2025

·

Se alojó 3 noches

Loved the property and everything about the hotel. The spa and indoor pool were amazing! Gym is underwhelming but it’s nice to have a little bit of a gym over nothing. Rooms were great, very comfortable. Location was great. One of my favorite places I have stayed!! Can’t wait to return.

Loved the property and everything about the hotel. The spa and indoor pool were amazing! Gym is underwhelming but it’s nice to have a little bit of a gym over nothing. Rooms were great, very comfortable. Location was great. One of my favorite places I have stayed!! Can’t wait to return.

10

Adrian

21 mar 2025

·

Se alojó 2 noches

Klasse sted - virkelig lækker morgenmad. Super service fra alle. Smukke omgivelser. God beliggenhed. Smuk pool men lidt lav. Lille fitness desværre.

Klasse sted - virkelig lækker morgenmad. Super service fra alle. Smukke omgivelser. God beliggenhed. Smuk pool men lidt lav. Lille fitness desværre.

10

Christopher

11 jul 2025

·

Se alojó 2 noches

Fantastic hotel with an exceptional location! The hotel staff is extremely attentive and friendly. The room was spacious, modern and overlooked the plaza mayor. Breakfast buffet is in regards of what’s offered worth every single penny! Next time we chose to stay a couple of nights in Madrid, the Pestana Plaza Mayor will be our preferred choice to stay! Only backdraw was that the Sauna should run a lot hotter than it does. 85C+ and not 60-70. Keep up the great work and Hasta la Proxima! :-)

Fantastic hotel with an exceptional location! The hotel staff is extremely attentive and friendly. The room was spacious, modern and overlooked the plaza mayor. Breakfast buffet is in regards of what’s offered worth every single penny! Next time we chose to stay a couple of nights in Madrid, the Pestana Plaza Mayor will be our preferred choice to stay! Only backdraw was that the Sauna should run a lot hotter than it does. 85C+ and not 60-70. Keep up the great work and Hasta la Proxima! :-)

8

Karen

29 jun 2025

·

Se alojó 3 noches

A well run hotel with friendly staff and great breakfasts. Clean, quiet and confirm and comfortable. Only criticism is the size of bedrooms which have integral bathrooms. Also the pool area on the roof was overcrowded and therefore inaccessible during our stay when it was 35 degrees.

A well run hotel with friendly staff and great breakfasts. Clean, quiet and confirm and comfortable. Only criticism is the size of bedrooms which have integral bathrooms. Also the pool area on the roof was overcrowded and therefore inaccessible during our stay when it was 35 degrees.

8

maurice

20 feb 2023

·

Se alojó 4 noches

Bel hôtel bien situé pour une visite des principaux lieux nous sommes déçus du spa bel piscine mais froide pas de jacuzzi et le sauna dans un couloir

Bel hôtel bien situé pour une visite des principaux lieux nous sommes déçus du spa bel piscine mais froide pas de jacuzzi et le sauna dans un couloir

10

Kaitlyn

10 sept 2023

·

Se alojó 2 noches

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

10

Yvonne

4 dic 2025

·

Se alojó 2 noches

Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement

Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement

10

Stella

8 oct 2024

·

Se alojó 3 noches

Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel

Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel

10

Sylvain

10 nov 2025

·

Se alojó 4 noches

Bel hôtel . Piscine un peu petite , elle devient vite surchargée . Personnel avenant

Bel hôtel . Piscine un peu petite , elle devient vite surchargée . Personnel avenant

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Se elogia la limpieza general y el servicio de habitaciones, y muchos encuentran las habitaciones impecables. Algunos informes mencionan problemas como una alfombra sucia o húmeda, una preparación incompleta de la habitación o fugas en el baño.

Reseñas de huéspedes relacionadas

8

Oscar

5 feb 2023

·

Se alojó 3 noches

Dirty Carpet in the room.

Dirty Carpet in the room.

8

Nicole

2 sept 2025

·

Se alojó 4 noches

Good spot to stay in when first visiting Madrid, we did have issues with the shower where the water wasn’t completely going down the drain which caused the room to flood every time we showered we had to make sure the water pressure was low each time.

Good spot to stay in when first visiting Madrid, we did have issues with the shower where the water wasn’t completely going down the drain which caused the room to flood every time we showered we had to make sure the water pressure was low each time.

10

Amanda

25 sept 2025

·

Se alojó 3 noches

Great location. Friendly and helpful staff. Clean.

Great location. Friendly and helpful staff. Clean.

2

yukiko

26 may 2025

·

Se alojó 1 noche

掃除の片付けが終わってなくて、ゴミが洗面所に置いてあったシャワーを使おうとしたら出てきたお湯が熱湯で間違って浴びたら大火傷するレベルだった

掃除の片付けが終わってなくて、ゴミが洗面所に置いてあったシャワーを使おうとしたら出てきたお湯が熱湯で間違って浴びたら大火傷するレベルだった

10

Kaitlyn

10 sept 2023

·

Se alojó 2 noches

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

10

Pieter

12 mar 2026

·

Se alojó 2 noches

The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.

The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.

10

Tricia Marie

6 dic 2025

·

Se alojó 5 noches

The location. Staff was very nice. Only one part of the carpet in the room was moldy because it was right new to the bathroom, always getting wet.

The location. Staff was very nice. Only one part of the carpet in the room was moldy because it was right new to the bathroom, always getting wet.

10

Timur

7 dic 2025

·

Se alojó 4 noches

Odalar tertemiz personel nazik

Odalar tertemiz personel nazik

10

Anam

13 may 2024

·

Se alojó 2 noches

Excellent service and very clean.

Excellent service and very clean.

10

leonardo

17 feb 2026

·

Se alojó 1 noche

La habitación estaba limpia

La habitación estaba limpia

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Habitaciones

Las habitaciones son elegantes, pero muchas habitaciones estándar son pequeñas o tienen distribuciones extrañas, mientras que las camas son cómodas y algunas suites son espaciosas con excelentes vistas a la Plaza Mayor. El aislamiento acústico generalmente mantiene las habitaciones tranquilas, aunque las habitaciones con vistas a la plaza pueden oír el ambiente; algunos huéspedes informaron de una conexión Wi-Fi débil o de problemas con el control de temperatura.

Reseñas de huéspedes relacionadas

8

Thaisa Marina

8 feb 2026

·

Se alojó 4 noches

Limpeza muito boa, equipe cordial e solícita. Localização imbatível. Minha única observação é quanto ao tamanho do quarto padrão. É muito, mas muito pequeno. Acho que se paga mais a experiência de estar na Plaza Mayor, porque o tamanho do quarto para um casal chega a ser incômodo.

Limpeza muito boa, equipe cordial e solícita. Localização imbatível. Minha única observação é quanto ao tamanho do quarto padrão. É muito, mas muito pequeno. Acho que se paga mais a experiência de estar na Plaza Mayor, porque o tamanho do quarto para um casal chega a ser incômodo.

8

Kiran

4 oct 2025

·

Se alojó 4 noches

Very spacious room; comfy bed; only downside is no windows in the bedroom section.

Very spacious room; comfy bed; only downside is no windows in the bedroom section.

10

Bengt

15 jun 2025

·

Se alojó 3 noches

Perfekt läge. Bra service, trevlig personal, rent och snyggt, bekväm säng, tyst, ett mycket bra hotell.

Perfekt läge. Bra service, trevlig personal, rent och snyggt, bekväm säng, tyst, ett mycket bra hotell.

8

Jamilyn

30 ene 2023

·

Se alojó 2 noches

Location was amazing, the hotel is gorgeous, the only issue was that the rooms were very hot and the thermostat did not work. We had to open and close the window constantly to try to keep it at a good temperature.

Location was amazing, the hotel is gorgeous, the only issue was that the rooms were very hot and the thermostat did not work. We had to open and close the window constantly to try to keep it at a good temperature.

10

MARIA DOLORES

12 mar 2026

·

Se alojó 2 noches

Muy bien ubicado, hotel muy tranquilo y bonito, camas muy cómodas.

Muy bien ubicado, hotel muy tranquilo y bonito, camas muy cómodas.

8

Richard

22 oct 2025

·

Se alojó 1 noche

Room was small but clean. Glad we were only there for one night

Room was small but clean. Glad we were only there for one night

10

guy

29 oct 2025

·

Se alojó 7 noches

Hôtel très bien situé. Avons pu faire toutes les visites à pied. Chambre avec vue sur la place relativement petite mais confortable.

Hôtel très bien situé. Avons pu faire toutes les visites à pied. Chambre avec vue sur la place relativement petite mais confortable.

10

Donna

7 abr 2025

·

Se alojó 2 noches

If you are looking to stay in a great location with amazing Plaza Mayor views, this is your hotel. The rooms are large, the beds are comfortable and bathroom are nicely updated. The restaurant is quiet and lovely with plants and art. If you have a Plaza view (which I had) it is amazing to open your doors, enjoy the view and people watch. Also, you can go down to the plaza at anytime and enjoy a meal or drink. However, if you are looking for a quiet room, I would not choose the plaza view because it's busy and noise can be heard late into the evening. Also, the morning after 7am can have noise in the plaza with all the delivery trucks, delivering to all the many restuarants. Lots of hustle and bustle in this location. I have stayed here twice and enjoyed it each time.

If you are looking to stay in a great location with amazing Plaza Mayor views, this is your hotel. The rooms are large, the beds are comfortable and bathroom are nicely updated. The restaurant is quiet and lovely with plants and art. If you have a Plaza view (which I had) it is amazing to open your doors, enjoy the view and people watch. Also, you can go down to the plaza at anytime and enjoy a meal or drink. However, if you are looking for a quiet room, I would not choose the plaza view because it's busy and noise can be heard late into the evening. Also, the morning after 7am can have noise in the plaza with all the delivery trucks, delivering to all the many restuarants. Lots of hustle and bustle in this location. I have stayed here twice and enjoyed it each time.

8

Renata

20 oct 2024

·

Se alojó 2 noches

Perfeito em tudo, a única desvantagem é o wifi e internet que não pegam bem pelo menos no quarto que ficamos.

Perfeito em tudo, a única desvantagem é o wifi e internet que não pegam bem pelo menos no quarto que ficamos.

10

Andrew

1 nov 2024

·

Se alojó 5 noches

The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.

The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.

¿Te ha sido útil?

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Servicio

El servicio se describe ampliamente como amable, atento y servicial en recepción y conserjería, con una rápida resolución de problemas y detalles considerados. Una minoría informó de un servicio inconsistente o políticas rígidas (por ejemplo, deficiencias en el servicio de restaurante/spa, desayuno rápido limitado o gestión de situaciones especiales).

Reseñas de huéspedes relacionadas

10

Viktoriya

21 oct 2025

·

Se alojó 5 noches

Absolutely fantastic stay. Team is very welcoming and accommodating. Breakfast has good options for everyone, make to order service is quick. Even though the location of the hotel is in the busy touristy area, inside the building is very peaceful and quiet. Easy walk to all main attractions, restaurants, coffee shops and shopping. Very safe. Will recommend.

Absolutely fantastic stay. Team is very welcoming and accommodating. Breakfast has good options for everyone, make to order service is quick. Even though the location of the hotel is in the busy touristy area, inside the building is very peaceful and quiet. Easy walk to all main attractions, restaurants, coffee shops and shopping. Very safe. Will recommend.

10

Julie

27 jun 2025

·

Se alojó 2 noches

Javier was excellent to work with when I called due to a travel delay. In an excellent spot to see the historic city center. While located in the Plaza Mayor, it was a quiet respite from the bustle around it. Highly recommend

Javier was excellent to work with when I called due to a travel delay. In an excellent spot to see the historic city center. While located in the Plaza Mayor, it was a quiet respite from the bustle around it. Highly recommend

8

Juan

26 abr 2025

·

Se alojó 2 noches

We had a very nice stay. The rooms were comfortable and the location was perfect for waking to the most interesting parts of Madrid. The reception and concierge staff seemed to be distracted with how to use the computer system and we had to ask a number of times before we got a hold of the concierge to help us make dinner reservations.

We had a very nice stay. The rooms were comfortable and the location was perfect for waking to the most interesting parts of Madrid. The reception and concierge staff seemed to be distracted with how to use the computer system and we had to ask a number of times before we got a hold of the concierge to help us make dinner reservations.

4

mathieu

10 jul 2025

·

Se alojó 3 noches

Ma conjointe s'est fait voler 2 bagues et 150 euro en argent comptant dans la chambre. La direction de l'hotel nous fait perdre du précieux temps de vacances pour nous faire faire une déclaration à la police pour finalement nous dire qu'il ne rembourseront pas car ils nous ont fourni un coffre fort... Pourquoi ne pas l'avoir dit au départ... Aucune compensations proposé par l'établissement. Dommage pour un endroit de cette réputation/prix

Ma conjointe s'est fait voler 2 bagues et 150 euro en argent comptant dans la chambre. La direction de l'hotel nous fait perdre du précieux temps de vacances pour nous faire faire une déclaration à la police pour finalement nous dire qu'il ne rembourseront pas car ils nous ont fourni un coffre fort... Pourquoi ne pas l'avoir dit au départ... Aucune compensations proposé par l'établissement. Dommage pour un endroit de cette réputation/prix

10

Michael

18 abr 2024

·

Se alojó 4 noches

Excellent location with a wonderful staff. Had an issue with initial room and it was remedied very quickly. Highly recommend the hotel.

Excellent location with a wonderful staff. Had an issue with initial room and it was remedied very quickly. Highly recommend the hotel.

10

Skyler

21 nov 2025

·

Se alojó 2 noches

We loved everything about our experience here! The staff was awesome & stored our bags so we could explore before check-in, our room was ready a little earlier than anticipated so we got to get up quicker, our rooms view was amazing and the location is perfect! The bed and pillows were comfortable and the room layout was convenient and well thought out. When we requested anything additional, it for delivered quickly and with a smile. When we come back to Madrid in the future, we will 10000% be staying here again.

We loved everything about our experience here! The staff was awesome & stored our bags so we could explore before check-in, our room was ready a little earlier than anticipated so we got to get up quicker, our rooms view was amazing and the location is perfect! The bed and pillows were comfortable and the room layout was convenient and well thought out. When we requested anything additional, it for delivered quickly and with a smile. When we come back to Madrid in the future, we will 10000% be staying here again.

6

ROBYN

3 jul 2025

·

Se alojó 3 noches

Great position though very variable experience of the staff including poor service in the restaurant and spa.

Great position though very variable experience of the staff including poor service in the restaurant and spa.

10

Pieter

12 mar 2026

·

Se alojó 2 noches

The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.

The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.

10

Deyanira

15 nov 2025

·

Se alojó 3 noches

Excelente ubicación, la atención del personal, desayunos muy ricos, al llegar nos recibió Rubén, super atento y amable

Excelente ubicación, la atención del personal, desayunos muy ricos, al llegar nos recibió Rubén, super atento y amable

4

Monika

20 may 2025

·

Se alojó 4 noches

Location is excellent, but the hotel was limiting access to some hotel public areas without previous notice. Also not very accommodating (refused to provide breakfast to go when checking out a few minutes before 7 am).

Location is excellent, but the hotel was limiting access to some hotel public areas without previous notice. Also not very accommodating (refused to provide breakfast to go when checking out a few minutes before 7 am).

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Ubicación

Ubicación céntrica inmejorable directamente en la Plaza Mayor, cerca de los principales lugares de interés, restaurantes y transporte. El acceso en vehículo puede ser complicado y las habitaciones con vistas a la plaza pueden experimentar algo de ruido nocturno o temprano por la mañana, aunque los cristales dobles mantienen la tranquilidad en muchas habitaciones.

Reseñas de huéspedes relacionadas

10

Fernando Afonso

25 nov 2025

·

Se alojó 1 noche

Localização excepcional, dentro da Plaza Mayor , perto de tudo , decoração primorosa , atendimento muito bom

Localização excepcional, dentro da Plaza Mayor , perto de tudo , decoração primorosa , atendimento muito bom

10

Dilmurod

29 jul 2023

·

Se alojó 1 noche

Great location and staff!!

Great location and staff!!

8

Irakli

11 nov 2025

·

Se alojó 4 noches

Very good location. Easy access to everywhere

Very good location. Easy access to everywhere

10

Mary Ann

23 ago 2023

·

Se alojó 5 noches

The location could not be better at the steps of the Plaza Major! My flight arrived early and the very nice and accommodating staff got me my room hours before check-in! The rooftop pool had amazing views so highly recommend it!

The location could not be better at the steps of the Plaza Major! My flight arrived early and the very nice and accommodating staff got me my room hours before check-in! The rooftop pool had amazing views so highly recommend it!

10

Jeanette

8 dic 2025

·

Se alojó 1 noche

Excellent location. Historic site.

Excellent location. Historic site.

8

Ratna

21 oct 2024

·

Se alojó 2 noches

The location is perfect as it is walkable to most attractions

The location is perfect as it is walkable to most attractions

10

Kaitlyn

10 sept 2023

·

Se alojó 2 noches

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

The location of this hotel is unbeatable. Literally right in the middle of Plaza Mayor. The hotel itself was modern and very clean. Staff was quite attentive. The room we stayed in the first night had a shower that would not drain properly. The staff sent someone almost immediately to take a look. They couldn’t do anything about it the first night so showering was pretty rough. Maintenance tried to fix it the next day but that didn’t work. The hotel kindly moved us to a new room (the best one in the hotel!!). It was amazing and we certainly appreciated that they addressed the issue. The facilities are quite lovely - the rooftop bar/lounge/pool has an amazing view and is very comfortable. We also used the indoor pool in the spa area which was also very nice. If we were to return to Madrid we would definitely stay at this hotel again.

10

Donna

7 abr 2025

·

Se alojó 2 noches

If you are looking to stay in a great location with amazing Plaza Mayor views, this is your hotel. The rooms are large, the beds are comfortable and bathroom are nicely updated. The restaurant is quiet and lovely with plants and art. If you have a Plaza view (which I had) it is amazing to open your doors, enjoy the view and people watch. Also, you can go down to the plaza at anytime and enjoy a meal or drink. However, if you are looking for a quiet room, I would not choose the plaza view because it's busy and noise can be heard late into the evening. Also, the morning after 7am can have noise in the plaza with all the delivery trucks, delivering to all the many restuarants. Lots of hustle and bustle in this location. I have stayed here twice and enjoyed it each time.

If you are looking to stay in a great location with amazing Plaza Mayor views, this is your hotel. The rooms are large, the beds are comfortable and bathroom are nicely updated. The restaurant is quiet and lovely with plants and art. If you have a Plaza view (which I had) it is amazing to open your doors, enjoy the view and people watch. Also, you can go down to the plaza at anytime and enjoy a meal or drink. However, if you are looking for a quiet room, I would not choose the plaza view because it's busy and noise can be heard late into the evening. Also, the morning after 7am can have noise in the plaza with all the delivery trucks, delivering to all the many restuarants. Lots of hustle and bustle in this location. I have stayed here twice and enjoyed it each time.

10

Raul

30 sept 2025

·

Se alojó 3 noches

Very well located. Rooms are kind of small, but in very good condition. Right in the heart of Plaza Mayor. If you're driving getting to this location can be tricky due to heavy traffic and narrow streets.

Very well located. Rooms are kind of small, but in very good condition. Right in the heart of Plaza Mayor. If you're driving getting to this location can be tricky due to heavy traffic and narrow streets.

10

Andrew

1 nov 2024

·

Se alojó 5 noches

The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.

The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante del hotel reciben elogios frecuentes por su calidad y variedad. Algunos huéspedes encontraron el desayuno promedio, caro o con reposiciones inconsistentes.

Reseñas de huéspedes relacionadas

10

Ashish

14 dic 2025

·

Se alojó 6 noches

I stayed here for the NFL Madrid Game in November. The location was amazing. The hotel was distance to many must see Madrid attractions and nearby to several subway stations. I ate breakfast on several occasions and loved the great selection and taste of the food. The staff was extremely nice. The room was perfect for my needs as I was a solo traveler for this trip. I didn’t have enough time to use the spa…maybe next time.

I stayed here for the NFL Madrid Game in November. The location was amazing. The hotel was distance to many must see Madrid attractions and nearby to several subway stations. I ate breakfast on several occasions and loved the great selection and taste of the food. The staff was extremely nice. The room was perfect for my needs as I was a solo traveler for this trip. I didn’t have enough time to use the spa…maybe next time.

10

Philip

13 mar 2025

·

Se alojó 3 noches

AMAZING hotel!!! Superb service from all of the staff, from check-in to housekeeping, everyone goes above and beyond to make sure you are well taken care of! Breakfast is phenomenal as well!! Hotel is in excellent condition and well maintained. Location is perfect! We were able to walk to meeting places for all of our tours and Flamenco show. Excellent dining options and more than enough shopping within walking distance. This hotel is highly recommended by us!

AMAZING hotel!!! Superb service from all of the staff, from check-in to housekeeping, everyone goes above and beyond to make sure you are well taken care of! Breakfast is phenomenal as well!! Hotel is in excellent condition and well maintained. Location is perfect! We were able to walk to meeting places for all of our tours and Flamenco show. Excellent dining options and more than enough shopping within walking distance. This hotel is highly recommended by us!

10

NANCY

18 sept 2025

·

Se alojó 1 noche

Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz

Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz

10

Htin Linn

18 sept 2024

·

Se alojó 2 noches

Excellent location and great restaurant

Excellent location and great restaurant

10

Eric

16 mar 2025

·

Se alojó 3 noches

Great hotel great location , breakfast could be more impressive but was fine

Great hotel great location , breakfast could be more impressive but was fine

8

Vance

17 jul 2024

·

Se alojó 4 noches

The hotel was nice. We stayed in a room over looking Plaza Mayor which offered fantastic views. Pools are small so can get really crowded. Breakfast wasn’t worth the extra charge, easier to go to Starbucks or the market. Staff was friendly and helpful. Location was a great bonus as 15min walk to all the sites.

The hotel was nice. We stayed in a room over looking Plaza Mayor which offered fantastic views. Pools are small so can get really crowded. Breakfast wasn’t worth the extra charge, easier to go to Starbucks or the market. Staff was friendly and helpful. Location was a great bonus as 15min walk to all the sites.

10

Yvonne

4 dic 2025

·

Se alojó 2 noches

Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement

Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement

4

Danielle

29 jun 2023

·

Se alojó 2 noches

Hotel bonito e bem localizado, porém tem algumas falhas básicas que fazem o custo x benefício não valer a pena. Check-in confuso, instalações diferentes do anúncio, café da manhã ruim (ex.: nunca vi um hotel 4 estrelas disponibilizar apenas margarina para os hóspedes).

Hotel bonito e bem localizado, porém tem algumas falhas básicas que fazem o custo x benefício não valer a pena. Check-in confuso, instalações diferentes do anúncio, café da manhã ruim (ex.: nunca vi um hotel 4 estrelas disponibilizar apenas margarina para os hóspedes).

8

Rosa Helena

4 oct 2024

·

Se alojó 2 noches

Hotel confortável, com staff atencioso. Mas o serviço do café da manhã foi muito deficiente, principalmente na reposição do buffet.

Hotel confortável, com staff atencioso. Mas o serviço do café da manhã foi muito deficiente, principalmente na reposição do buffet.

10

Lauralee

18 ago 2024

·

Se alojó 3 noches

Great location. Breakfast buffet food and service excellent.

Great location. Breakfast buffet food and service excellent.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Flavio

hace 3 semanas

·

Se alojó 3 noches

Perfeito ...exatamente o que esperábamos p

Perfeito ...exatamente o que esperábamos p

10

Marjorie

18 jul 2026

·

Se alojó 4 noches

El hotel en excelente condición, mucho encanto español y muy bien ubicado en la plaza mayor de madrid. El cuarto muy limpio y todo de muy buena calidad. El desayuno supremo había de todo y para mí con temas de intolerancia al gluten y a la lactosa habían opciones. El staff maravilloso siempre, desde el personal que limpia las habitaciones, el personal que atiende en el desayuno, los de la recepción……..la verdad es que quedamos muy contentos con el hotel. La cama tiene un muy buen colchón, sin embargo, yo duermo regularmente en un colchón extremo suave así que para mi gusto el colchón era más ri me de lo que hubiera preferido. A mi esposo le encantó la cama. Las almohadas muy buenas y suaves. Recomendamos ampliamente este hotel a los viajeros. 🎊🎊🎊

El hotel en excelente condición, mucho encanto español y muy bien ubicado en la plaza mayor de madrid. El cuarto muy limpio y todo de muy buena calidad. El desayuno supremo había de todo y para mí con temas de intolerancia al gluten y a la lactosa habían opciones. El staff maravilloso siempre, desde el personal que limpia las habitaciones, el personal que atiende en el desayuno, los de la recepción……..la verdad es que quedamos muy contentos con el hotel. La cama tiene un muy buen colchón, sin embargo, yo duermo regularmente en un colchón extremo suave así que para mi gusto el colchón era más ri me de lo que hubiera preferido. A mi esposo le encantó la cama. Las almohadas muy buenas y suaves. Recomendamos ampliamente este hotel a los viajeros. 🎊🎊🎊

10

LUIS

3 jul 2026

·

Se alojó 3 noches

Hermoso hotel con excelente ubicación y, sobre todo, la atención del staff es formidable.

Hermoso hotel con excelente ubicación y, sobre todo, la atención del staff es formidable.

10

Guillermo

8 jun 2026

·

Se alojó 1 noche

Vale cada centavo en todos los aspectos

Vale cada centavo en todos los aspectos

10

gunther

1 may 2026

·

Se alojó 2 noches

Todo bien solo el restaurante de la plaza mal servicio y pocas opciones

Todo bien solo el restaurante de la plaza mal servicio y pocas opciones

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $321	21 $318	22 $575	23 $400	24 $472	25 $579	26 $485
27 $330	28 $320	29 $347	30 $347

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Breakage deposit: EUR 150 per stay
A damage deposit of EUR 150 will be collected before check-in.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
El alojamiento dispone de un servicio de limpieza profesional

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
La piscina de temporada abre de abril a septiembre.
Piscina disponible de 11:00 a 19:00.
Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
El aparcamiento tiene un límite de altura.
El alojamiento dispone de un servicio de limpieza profesional.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno tipo bufé: 25 EUR por adulto y 13 EUR por menor (precio aproximado)
Aparcamiento en las inmediaciones: 36 EUR por día (ubicado a 160 m y abierto 24 horas)
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.