Red Planet BGC The Fort

Amazing stay! It was my first visit to Manila and I really enjoyed BGC red planet as it was really clean, looks new and comfortable. Except for shower detergent and toilet roll, you have to prepare your own amenities like toothbrush toothpaste face tissue etc. There’s a Lawson just behind BGC The Fort Red Planet, some convenient stores and fast food chain nearby so it is extremely convenient! They also offer free water refill at the lobby. They provide only 1 key card, and no in-room phone available. Lock, small fridge and water boiler are available. Multiple plugs available and it’s functioning. TV wise you can connect to screen sharing for Android, doesn’t work for my iPhone. Walk 7-8mins to the nearest Uptown Mall which offers many good food, walk 20mins to Bonifacio High Street area, and it is just safe walking around, even at night! Very friendly & great service bell boy, helped to carry my luggage eventhough it was just a small cabin baggage, plus efficient front office personnel and very helpful when I asked questions about nearby vicinity. I was really lucky to be able to check in early eventhough I was 1:30hrs early before check in time at 2pm as there’s room ready. Able to store luggage with them too, and they will provide a number card to collect your luggage back. Made the right choice to stay here, I would return! Thanks for the good stay!

Perfectly fine place to stay but I wanted to be closer to the heart of BGC and this is closer to the outer edges of it. There’s plenty of staff but some not that friendly. Three elevators but one isn’t working so on busy hours, getting an elevator takes a while. You have to go through seven floors of parking space before you get to the rooms so it’s not like I can quickly walk down to the lobby instead. If those don’t bother you, the hotel is great. The location itself is okay. There are restaurants everywhere, it’s close to a mall, parking spaces are fine.

Very efficient hotel with free parking and clean rooms. Worked for our short stay.

The room is small, but very clean with indoor car parking for free

This hotel gave the illusion online of being of a class that fits in among the other hotels located in that area. In reality, it fell far short of my expectations for the following reasons: - Very small room - TV doesn’t work. Will only allow you to mirror from your phone. - No face towels or no hand towels. - No phone in room. So I can’t call down to the front desk. - In order to have your room cleansed, you have to walk down to the front desk and request it. - There are 3 elevators, but only 2 work. And they move very slow. - No closet - No lotions - No breakfast (or food at all for that matter) - 11th floor hallway looked dirty.

VERY DISAPPOINTING, I booked for 5 days and left after day 1. I complained to Expedia but hotel management refused to give me a refund. Issues: 1. Front Desk receptionist was very distracted & inattentive. She kept chatting with her co-worker and not focused on my check-in process. I arrived early and asked to be registered early and leave my luggages. The receptionist quickly interrupted me and stated very irately at least 3x that there are no rooms and check-in is not until 3PM. I explained that I was asking if I can be registered and leave my luggages until 3PM. Very unprofessional. 2. Room has no phone. If you need call them, you need to walk to the elevator to use the phone; imagine during emergencies. IT IS A SAFETY ISSUE. 3. Room is very small. I have 2 luggages I have to put on the bed (very unsanitary) because room is too small. 4. AC is faintly blowing cool air. I lay at the foot of the bed where the faint AC is blowing. The lobby is very comfortable, it is very deceptive --> wait until you get into your room. I stayed at the lobby most of the night because room is just not tolerable. 5. Bed sheets and towels are worn out and need replacement. Only provided two towels: floor towel and bath towel. 6. I was deceived by the excellent rating on their front webpage. Digging deeper, there were TONS of negative reviews. Hotel very defensive stating that they are a budget hotel. I did not see a notice on their webpage that they are a budget hotel. DECEPTIVE AD?

Easy check in. Water fountain available at the lobby. Everything is nearby.

Parking was easy and secure

Excellent Customer Service. Convenient and safe storage facilities. Great staff, so proud! Thank you all for our wonderful stay!

Great location, clean, hot water in shower. Our room had no towels, but they brought some up. Water refill station in main lobby or you can purchase water at the front desk.

It was dirty, we arrived and on the way to our room there was trash all in the hallway. Then got to our room and found hair everywhere. I was thinking ok this is what you get for cheap but moved the sheets and it was obvious that they never changed the sheets. Someone just slept in that bed. We decided to lose our money and checked out.

Friiendly staff, clean rooms.

There are some stains or discoloration on the sheets so it makes me wonder if they are changed every time the guest leaves. Sheets need to be washed and need to be clean.

The room was good for two people and two luggage. It was clean and with hot shower.

Clean room. Nice staff. The place is near to everything.

I like that I got it for a very affordable rate. The room is fairly clean. Except that the sheets smelled musty like it wasn’t dried properly. The room is small, good enough for just a place to sleep for a night or layover.

Clean modern room, courteous and helpful staff, great location, great price

Friendly staff, room small but clean

Good area, clean and friendly staff. We stayed a couple of times here before and after island hopping. My only complaint is that during our first stay the shower soap was empty and we asked them 3 times to fill it over 2 days and no one did it. We eventually asked the cleaning staff to do it on the hallway.

The room is cleaned with firm n soft bed,n nice pluffy pillow. Good shower n water pressure. The towel provided are old n almost brownish dingy looking one, no soap in the soap dispenser. But all in all a very nice n quiet place to relax..Thanks!

Thin wall I can hear people talking next room.

I had a bad experience with check - in. I arrived late for my check in, but my room wasn't ready. I had to wait at least 45 minutes to get my room ready, and after getting to my room, there were not towels available. Take note also, the rate they publish does not include your room amenities i.e. hygiene items and slippers. My room was close to the elevator, and you can hear the talking from the hallway. They gave me a box breakfast for the trouble but their food is too oily that I ended up having stomach problem. :(

Room was very tight.

It is a good hotel but rooms are very small.

The room was small.

This hotel gave the illusion online of being of a class that fits in among the other hotels located in that area. In reality, it fell far short of my expectations for the following reasons: - Very small room - TV doesn’t work. Will only allow you to mirror from your phone. - No face towels or no hand towels. - No phone in room. So I can’t call down to the front desk. - In order to have your room cleansed, you have to walk down to the front desk and request it. - There are 3 elevators, but only 2 work. And they move very slow. - No closet - No lotions - No breakfast (or food at all for that matter) - 11th floor hallway looked dirty.

Needs to provide At least 1 or 2 bottle water and a toothbrush and slippers. Rooms are super small no space to store clothes or move around freely. Good for 1 person and 1night only .

The room was small but it's clean. The other thing is, you can hear the voices and any sound from your neighboring room. Other than that, staff are friendly. The location is convenient to the mall and other food stores.

Rooms are small and tv dont work

Located in Uptown BGC. Stayed on 9th floor, could still here traffic street noise. Less than 10min walk to Uptown Mall.

Front door staff were so friendly and helpful..made getting into the building easy. Front desk were helpful too. Cleaning staff always provides towels immediately they were amazing. Please pay all these staff more money! They were excellence communicative and helpful! I will be back!

very nice, clean hotel, convenient ,walkable to good eating places, convenient store, friendly, helpful staff, close to first class mall, easy to get transportation.

Excellent staff!!!

I had a bad experience with check - in. I arrived late for my check in, but my room wasn't ready. I had to wait at least 45 minutes to get my room ready, and after getting to my room, there were not towels available. Take note also, the rate they publish does not include your room amenities i.e. hygiene items and slippers. My room was close to the elevator, and you can hear the talking from the hallway. They gave me a box breakfast for the trouble but their food is too oily that I ended up having stomach problem. :(

Staff were very friendly and accommodating.

Very friendly staff, extremely clean rooms, and convenient location. Will be going back. :)

Great staff attentive and very helpfull- a true Gem

No frontdesk personnel answering phone after 6pm??? What if the guest has an urgent need to call you??? And the adjacent room is noisy...

Property conditions & area was fantastic as it was perfectly located. Only con - took nearly an hour to check in and 30 mins to check out as it was very busy. There needs to be more than 2 staff on the front desk at peak times.

Excellent customer service

very nice, clean hotel, convenient ,walkable to good eating places, convenient store, friendly, helpful staff, close to first class mall, easy to get transportation.

Hotel was really clean and staff was friendly. Room rates are affordable and it wasn't a cheap motel. Location was good with a few restaurants nearby. Mcdonald's, Starbucks, and 7-11 are right across, while KFC and other places are a little further. Place is a little farther from malls and other shopping locations, but it's nice, quiet, and private.

Amazing stay! It was my first visit to Manila and I really enjoyed BGC red planet as it was really clean, looks new and comfortable. Except for shower detergent and toilet roll, you have to prepare your own amenities like toothbrush toothpaste face tissue etc. There’s a Lawson just behind BGC The Fort Red Planet, some convenient stores and fast food chain nearby so it is extremely convenient! They also offer free water refill at the lobby. They provide only 1 key card, and no in-room phone available. Lock, small fridge and water boiler are available. Multiple plugs available and it’s functioning. TV wise you can connect to screen sharing for Android, doesn’t work for my iPhone. Walk 7-8mins to the nearest Uptown Mall which offers many good food, walk 20mins to Bonifacio High Street area, and it is just safe walking around, even at night! Very friendly & great service bell boy, helped to carry my luggage eventhough it was just a small cabin baggage, plus efficient front office personnel and very helpful when I asked questions about nearby vicinity. I was really lucky to be able to check in early eventhough I was 1:30hrs early before check in time at 2pm as there’s room ready. Able to store luggage with them too, and they will provide a number card to collect your luggage back. Made the right choice to stay here, I would return! Thanks for the good stay!

For the price point this hotel is a gem. If you like to stay in BGC without breaking the bank then this hotel is for you. It's is in the edge part of BGC though. A block away from the not so developed area. It's probably why it's cheaper. The staff treatment is like a 5 star hotel. All smiles, opens the door for you, meets your taxi and helps with luggage kind of stuff. I initially had a room without a view and asked the front desk kindly to move me if possible and they were so accommodating, they did move me. It's modern and clean without frills. I would compare it to the affordable chain hotels in Japan like APA but bigger in size and the bathrooms are not modular. And they don't come with toiletry kit, you have to buy them for 45pesos. It does have built in soap in a dispenser in the shower and sink area. There's a 7 eleven, Starbucks outside and a cafe downstairs. I just wish it was closer to High Street or Burgos, but other than that this is a great choice.

Great location for the price. Red Planet has been consistent with great customer service, clean room, & great locations.

Perfect location, walkable to BGC area and food locations, very clean

3 min walk to Uptown, 10 mins to High Street, best value for $$

Clean room. Nice staff. The place is near to everything.

Clean room, nice staff and the hotel location is good. Walking distance to restaurants.

Great location

very nice, clean hotel, convenient ,walkable to good eating places, convenient store, friendly, helpful staff, close to first class mall, easy to get transportation.

Hotel was really clean and staff was friendly. Room rates are affordable and it wasn't a cheap motel. Location was good with a few restaurants nearby. Mcdonald's, Starbucks, and 7-11 are right across, while KFC and other places are a little further. Place is a little farther from malls and other shopping locations, but it's nice, quiet, and private.

The room was very small and extremely basic offering not much more space other than for the bed. There were no bathroom amenities, no bars of soap, no shampoo, no conditioner, no comb, no toothbrush or anything other than 3 in 1 soap, shampoo and conditioner. Drinking water wasn't even provided in the room. You need to ask if you want your room cleaned or it won't be cleaned. I asked simple questions, for example, where can I buy a SIM card for my phone, and nobody was able to answer. They offer no food at all. While there is a Starbucks across the street it was closed on Saturday. I have traveled to over 30 countries, have stayed in hundreds of hotels, including other hotels in Manila, and I can not recommend this hotel.

Amazing stay! It was my first visit to Manila and I really enjoyed BGC red planet as it was really clean, looks new and comfortable. Except for shower detergent and toilet roll, you have to prepare your own amenities like toothbrush toothpaste face tissue etc. There’s a Lawson just behind BGC The Fort Red Planet, some convenient stores and fast food chain nearby so it is extremely convenient! They also offer free water refill at the lobby. They provide only 1 key card, and no in-room phone available. Lock, small fridge and water boiler are available. Multiple plugs available and it’s functioning. TV wise you can connect to screen sharing for Android, doesn’t work for my iPhone. Walk 7-8mins to the nearest Uptown Mall which offers many good food, walk 20mins to Bonifacio High Street area, and it is just safe walking around, even at night! Very friendly & great service bell boy, helped to carry my luggage eventhough it was just a small cabin baggage, plus efficient front office personnel and very helpful when I asked questions about nearby vicinity. I was really lucky to be able to check in early eventhough I was 1:30hrs early before check in time at 2pm as there’s room ready. Able to store luggage with them too, and they will provide a number card to collect your luggage back. Made the right choice to stay here, I would return! Thanks for the good stay!

It’s close to up town mall eating place

Hotel is cleaned Rooms are small but have everything you need No breakfast When you you cant cancel

If you are food fanatics, you will enjoy this place.. So much to do and see. You can always grab a cab if you need to go somewhere. Make sure to upload grab ( white color) app. You can order/ delivered food if you don't feel like going out. Staff are very helpful and nice.

No food services available

This hotel gave the illusion online of being of a class that fits in among the other hotels located in that area. In reality, it fell far short of my expectations for the following reasons: - Very small room - TV doesn’t work. Will only allow you to mirror from your phone. - No face towels or no hand towels. - No phone in room. So I can’t call down to the front desk. - In order to have your room cleansed, you have to walk down to the front desk and request it. - There are 3 elevators, but only 2 work. And they move very slow. - No closet - No lotions - No breakfast (or food at all for that matter) - 11th floor hallway looked dirty.

Clean room, nice staff and the hotel location is good. Walking distance to restaurants.