Holiday Inn - Appleton by IHG

It was a great stay for those few days.

Great staff, clean

Key for me staying here was the electric car charging. The fact that the staff and property were both excellent was a plus!

We were given the keys to the initial room we and when we entered, there was another family in the room. The mom was taking a shower and the kid was watching tv. It was really embarrassing and could have been much worse. Holiday Inn blamed it on training. I called the manager and the best they could do for us was give us $50 off the room. She said the family in the room were the victims, not us. I won’t be staying there again with that attitude. Also, we prepaid for breakfast online and the waitress was so confused. I’ll have to look but I might have been charged twice. We didn’t have a good experience at all.

Room was clean; bathroom updated. It was a quick trip, so we didn't use any of the amenities, but were happy with the hotel!