Four Points by Sheraton Chicago Westchester/Oak Brook

Just ok. Baseboards and stairwell stairs need some attention.

Clean room, friendly and helpful staff. Was great for an overnight stay while visiting for the weekend

The room was very clean and the attendant at the front desk at the time, Monica, was very sweet and helpful. She offered us a free late check out and encouraged us to sign up for the rewards program, which I will be taking the time to do later. There are a couple of things that were less than satisfactory though. First thing, the shower stall is extremely small and cramped even for just one person. Secondly, the elevator had food trash all over it(scraps, chicken bones, etc.) We told Monica right away and she was on it. Thirdly, there was a comedy show gathering in the lobby that night we checked in and although this is not the fault of the staff or the hotel, the guests of the show were loud, belligerent, and a little creepy. One of them approached me and my partner and we felt very uncomfortable after the interaction. Maybe in the future, I would suggest holding the guests of the show in a conference room or something because they were congesting the lobby/elevator area. Lastly, although we did have a late checkout and put the do not disturb sign on the door, the housekeeping staff knocked on our door multiple times after telling them we had a late checkout. I would suggest to the staff to respect the sign on the door and communicate with each other which rooms have already been cleaned/knocked on/checked. Other than those things, I really enjoyed my stay. Very reasonable price, wonderful front desk staff, clean rooms, and free parking!

The room was fine but it was most annoying to have the soap gel and shampoo in the shower be empty. To add insult, the pen I used to leave a note about it ran out of ink!!

Felt very safe there. Staff was wonderful. Very nice atmosphere. Nice to offer food and a bar.