Resorts World Genting - Crockfords

Notice: Malaysian Tourism Tax of RM10 per room per night will be charged on foreign passport holders by hotels on arrival.

Infant 0-2 year(s). Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.Children 3-12. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.Guests 13 years and older are considered as adults. Must use an extra bed which will incur an additional charge.Check-in time starts at15:00Check-in time ends at17:00Check-out time ends at12:00

Starting March 1, 2020, guests may take the shuttle bus service operating between the airport and the property. Tickets may be purchased at any ticketing counter located at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport Terminal 2 (KLIA2), and Awana Sky Central. For further details, please contact the property directly.

Below is the shuttle schedule between the airport and the property:
KLIA to Awana Sky Central: 11:35 AM, 1:30 PM, 4:30 PM, and 6:30 PM.
KLIA2 to Awana Sky Central: 12:00 PM, 1:45 PM, 4:45 PM, and 6:45 PM.
Awana Sky Central to KLIA/KLIA2: 9:30 AM, 11:00 AM, 2:00 PM, and 4:00 PM.


Complimentary parking for Crockfords guests staying in Superior Rooms
Guests staying in Crockfords Superior Rooms are entitled to complimentary parking at our dedicated hotel guest parking area located on Level B2 of SkyAvenue. To redeem this benefit, please proceed to the front desk for ticket validation. Prior to departure, please re-validate your parking ticket at the Auto Pay Machine and exit the premises within 30 minutes. Please note that valet parking services are subject to a fee.
No changes to the complimentary valet parking benefit for Junior Suite and Suite room categories.
The minimum age for check-in without adult supervision is 18 years.
Please note that all room reservations must be registered under the guest’s full name as it appears on their national ID card or passport. This requirement is for identity verification upon check-in. Kindly ensure the name provided during booking matches exactly the name on the official identification document to avoid inconvenience upon arrival.
On-site parking is available at the hotel, with applicable rates subject to the hotel’s prevailing on-site charges.


Effective March 1, 2022, a Sustainability Charge of RM3 per room per day will be imposed in accordance with the Hotel (Pahang) Regulations 2021. This charge will be collected upon check-in.