Cabrits Resort & Spa Kempinski Dominica

The hotel is lovely. The rooms are nice, but the pool, the garden the grounds are just stunning. Its location on the water overlooks the sunset which is magnificent every night. The staff is a mixed bag. They want to be very helpful, but just seems like there is a lack of knowledge, follow through, etc. at the front desk which can be frustrating. Everyone else is lovely. The bellmen, the grounds staff etc. just want to make your stay great. The gardener spent 30 minutes with us explaining his crops. The grounds staff cut us a coconut and taught us about how to eat it. Nobody feels like they are doing anything for a tip, although I’m sure they appreciate it. Just feels like they are kind and helpful. The food is meh. Breakfast buffet is nice with delicious fresh fruit and lovely service. The dinner restaurant isn’t the best.

The room was 10/10 Staff 3/10 (the girl at the swim up bar specifically was rude) sour taste in my mouth on the first day. Break fast 8/10 Park 10/10

We had a wonderful stay at the Intercontinental Dominica. Beyond the great onsite restaurants, the wonderful spa, beautiful rooms and outstanding views of the water and the mountains, were the lovely and engaging team members from the attendants that greeted you to the front desk to every member of the resort, all were friendly and helpful.

From the moment I walked in the door I felt welcomed and appreciated. Everyone and everything was top notch, food was excellent, drinks were delicious, grounds and gardens are beautifully maintained, pools clean and inviting. The room was clean and well appointed. I will definitely be back.

Staff was really professional especially jody in the restaurant i highly recommend